compensation: based on experience employment type: full-time
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Customer Service Representative
A rapidly growing healthcare company located right in Hingham is looking to hire new customer service representatives on a full-time basis! The Customer Service Representative role offers a great 'foot in the door' opportunity to anyone looking to break into the healthcare industry. Individuals who have previous experience delivering customer service in a fast paced office setting, or previous reception experience are highly encouraged to apply!
Responsibilities and Duties
Assist clients in person and over the phone with questions, and/or requests
Receive emails and review for accuracy and/or missing information
Deliver exemplary service to all members, clients, and vistors
Resolving issues about customer claims
Verify insurance eligibility via online or telephone based eligibility systems
Qualifications and Skills
At least 6 months of prior customer services experience, preferably in an office setting
Previous experience in a call center is a huge plus, but not mandatory
Strong phone based customer service focus
Posses a high level of empathy and an interest in helping others with healthcare
Daily access to a vehicle is required
If you'd like to apply, please submit a resume for consideration
For questions, please call 617-250-1000. There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.
Professional Staffing Group is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.
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