favorite this post CNA/HHA for On-Call Coordinator Mon-Fri 5pm-9am (Norwood) hide this posting unhide

compensation: $$
employment type: part-time

The Norwood office of Home Instead Senior Care is seeking a Weekday On-Call Service 
Supervisor. This individual must be available Monday-Friday starting at 5pm and ending at 9am, performing on-call supervision, answering all calls and overseeing client schedule management to provide the highest quality service to clients. 
The Weekday On-Call Service Supervisor will work closely with the Staffing Coordinators in the 
following way: 
--Arrive at the Home Instead Senior Care office by 3pm on Monday to go over schedules and to pick up on-call phone and laptop
--Go over weekday schedule and any trouble spots that might arise with staffing coordinators 
--Prepare on-call binder with all schedules and Client and CAREGiver rosters 
--Transfer office calls to on-call cell phone 
--Return to Home Instead Senior Care office Friday morning by 9:30am to pass to drop off cell phone and laptop. 
 --During the weekday, supervisor's responsibilities will include but not be limited to: 
--Answering all incoming telephone calls and responding to them as needed. 
--Communicate with CAREGivers and clients regarding scheduling as changes arise. 
--Take messages and document all calls so office staff can respond if necessary during the 
--Contact backup person when questions arise about clients or CAREGivers that require input 
from regular office staff. 
--Fill in on assignments that come open until a replacement CAREGiver is found. 
Candidate needs to have excellent communication, organization and problem-solving skills. 
CNA/HHA experience preferred. Also ideal for retired nurses looking for part-time work. 
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6048157822


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