favorite this post Sales and Customer Service Associates (2 Wayside Road Burlington, MA) hide this posting unhide

2 Wayside Rd

(google map)

compensation: A healthy compensation plan that rewards your hard work with competitive hourly rate with adjustment for experience/education and healthy commission for membership enrollment and additional sales!
employment type: employee's choice


Are you a sales and customer service superstar who wants to use your powers for good? Do you want to be part of a community of caregivers committed to helping people feel their best? If the answer is "yes," we want you on our team at Massage Envy Burlington.

Massage Envy is the leader in accessible massage and skin care. As a sales and customer service associate at our Burlington location, you'll join a wellness community that's 35,000 strong. And you have a meaningful role to play as you:

Help clients understand the benefits of regular massage, skin care and stretch.
Establish relationships with members and guests to grow and retain a client base.
Connect clients with retail products that improve, enhance, and extend the positive impact of the services they receive.

As a team, we're committed to delivering an excellent experience every time and growing our member base to help more people on their wellness journey. Your role in our mission is converting guests to members, retaining members, driving retail sales, and delivering an amazing experience.

This includes:
Providing outstanding customer service by greeting clients upon arrival, scheduling services, answering phone calls, addressing questions and concerns, protecting client confidentiality, and maintaining a safe and therapeutic environment for everyone in our location.

Promoting the value of total body care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging home-care retail purchases based on service provider recommendations.

Driving member retention through outreach via phone and email to current members.
Upholding the Massage Envy core values of optimism, gratitude, excellence, consistency and empathy.
Protecting our workplace culture by recognizing and supporting team goals and building positive relationships with team members.

We maintain a dynamic, energizing environment where you're consistently challenged, never bored.
Training and support to help you grow and refine your sales and customer service skills.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6641749983



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