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favorite this post Customer Relations Specialist - Saugus (Saugus, MA) hide this posting unhide

901 Broadway

(google map)

compensation: $14.00 - $17.00 per hour based on experience
employment type: full-time

If you are an energetic individual, you have a great opportunity to join a successful and growing company!

We offer an exciting, supportive, friendly work environment, flexible hours, a great benefits package and competitive wages!

We are currently looking for Full Time Customer Service Representatives in our beautiful Saugus, MA location.

Description: Completes various office support functions in the day to day retail store operations.

Responsibilities:

Processing cash, check, and credit card payments
Balancing a cash drawer
Applying customers for in-store financing accounts
Quality control checking and editing salespeople's work, as needed
Giving customers receipts and explaining company policies
Checking stock and ETAs on incoming merchandise shipments
Running reports to check on back-ordered goods and orders with balances due on them
Being proactive in informing customers of issues with their orders
Answering incoming calls and directing them to appropriate personnel
Scheduling deliveries
Filing paperwork
Clerking accessories, such as lamps and paintings
Performing all duties in a safe manner and maintaining a neat work area free from potential hazards at all times
Maintaining a professional and courteous manner with all employees, visitors, and/or customers
Adhering to all company policies and procedures
Operating all company equipment in a safe and proper manner
All other duties as assigned

Requirements:

High School diploma
Comfort with computers and data entry
Attention to detail
Ability to interact professionally with the public
Ability to multi-task
Basic math skills
Working weekends
Preferred:

Experience with DOS-based operating systems
Benefits:

Full-time employment benefits including:
Medical insurance
Dental insurance
Vision insurance
Short-term and Long-term disability insurance
Life Insurance
Flexible Spending Account
Paid sick and vacation time
401K
Employee discount on merchandise

Please send resumes to: saugusmgrs@bernphyl.com
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6850160553

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