GENERAL SUMMARY OF POSITION
The Outreach Worker is responsible for providing emergency and transitional/ongoing support to girls who have been victims of commercial sexual exploitation. The Outreach Worker will work closely with the We Rise team to create Care Plans in order to best assist victims of commercial sexual exploitation to leave the life and create positive futures. This position will be responsible for performing all job duties and descriptions according to program policies and procedures.
ESSENTIAL JOB FUNCTIONS*
Provide a survivor voice to ensure survivor-informed, culturally relevant policies and procedures so that all aspects of service delivery are trauma-informed and evidenced-based.
Carry out tasks as part of the public awareness plan; liaise with key community organizations to ensure prompt recognition of victims and referral to the program.
Cover the 24/7 hotline according to program schedule.
When called, respond in person to administer psychological first aid to girls who are in the life; provide resources, such as Bags of Hope, and emergency aid (food gift certificates, transportation, emergency temporary housing) to offer a path out.
Enlist translation services as necessary.
Carry a caseload of girls who have chosen to engage in transitional services. Connect with each girl on caseload in person at least 1X/week; contact girls via phone/technology at least 3x/week.
Along with the program team and consultants, create a Care Plan for each girl on caseload to include the provision of housing, healthcare, mental health, educational and vocational services. Plan also includes CSEC specific supports, such as Mentoring, group, etc.
Facilitate referrals to our preferred network to meet service needs; remove obstacles to following through with referrals.
Work collaboratively with law enforcement to enhance girls' safety and aid in prosecution, when appropriate.
Responsible for ensuring a robust schedule of services to include survivor-led group counseling, substance abuse peer support, etc.; take the lead in some service provision.
Ensure that data is promptly entered into File Maker; review quarterly outcomes data with the team.
Required to use personal vehicle, when Centerboard vehicle is not available in order to meet aftercare outreach or appointment requirements.
Obtain required training for Agency and job position, in addition to any other training mandated by Centerboard, including multicultural awareness orientation.
Complete other tasks or job assignments as required.
Schedule flexibility requirements include evenings and weekends.
COMPETENCIES AND QUALIFICATIONS
Personal history as a survivor of commercial sexual exploitation as an adolescent or young adult strongly preferred (this may include exploitation through prostitution, stripping, or pornography). A significant length of time in recovery from sexual exploitation (out of the commercial sex industry). A minimum of a high school diploma or GED. A current driver's license and access to a car. Bilingual in Spanish and English preferred.
PREPARATION, SKILLS & TRAININGS REQUIRED
Required trainings include CPR/First Aid, Orientation training, HIPAA, OSHA, Ethics and Boundaries, Trauma Informed Care, Vicarious Traumatization, CSEC: Understanding and Responding to Victims, and any other related trainings offered by Centerboard, Inc.
Required skills include the ability to prioritize tasks, communicate effectively/professionally, flexibility in a changing environment and strong organizational skills. Must be able to document case notes and use computer software such as Microsoft Word, Excel, Gmail and file maker.
All employees are required to attend refresher training to maintain certification compliance and to exemplify competency of skills for each of the trainings.
WORKING CONDITIONS/PHYSICAL DEMANDS
This position will require some physical labor. Participating in activities in the program with the clients may be necessary. The ability to walk and drive to meet with clients will be essential, sitting, standing and performing essential duties listed is a requirement for this position.
This position will require participation in a rotating on-call schedule, with one week of 40 regularly scheduled hours alternating with a flexible schedule which includes on-call responsibilities. This schedule will be mutually agreed upon by the outreach worker and supervisor to meet the needs of the program.
Interested and qualified applicants should apply through our website online application process by using the link below. Centerboard offers competitive salary, great benefits, flexible schedules and a fun working environment.