Direct Care 2 (Shift Supervisor) for Youth Services Program
GENERAL SUMMARY OF POSITION
Direct Care 2 employees at Centerboard's Youth Service Campus Programs are an integral part of the residents' treatment team. All staff must be well versed in understanding, creating and maintain a trauma-informed culture and be amendable to function as an active support in the daily care of clients and their environment.
Direct Care 2 employees are responsible for providing the supervised support and assistance of the program shift and employees during the assigned shift. Direct Care 2 employees are also responsible for the supervised support and assistance of the clients as they go about their daily living at the residential home. Direct Care 2 employees will ensure the daily records of cleanliness of the facility and ensure all necessary daily interactions are documented and paperwork filed as needed. Group meeting oversight and management as well as individual advocacy functions are required.
ESSENTIAL JOB FUNCTIONS
• Maintain all logs by appropriately documenting relevant shift information throughout the shift worked. Documentation responsibilities include, but are not limited to:
• Making copies of necessary papers, filing paperwork, completing shift progress notes, the communication log, incident reports, advocacy notes, room searches, resident community time, incoming mail and phone calls, bed checks and the daily Globe.
• Provide the proper documentation of all incidents that occur on shift
• Demonstrate understanding and ability to respond to crisis situations using the Behavior Management Techniques learned during New Hire Orientation.
• Adhere to program requirements as outlined in the job shadow check list.
• Maintain responsibility for the safety and security of the residents and the facility in the supervisor's absence.
• Utilize Centerboard's On-Call system to report incidents, alert necessary parties (ie nurse, supervisor, manager or clinician on-call), garner after hour support, etc.
• Support other Youth Service programs when needed for ratio or crisis management. May include forced shift stay for program coverage.
• Responsible for building and maintaining HEALTHY RELATIONSHIPS AND POSITIVE INTERACTIONS in a residential setting with youth, co-workers and collaterals.
• Responsible for reading, knowing and implementing resident Individual Behavior Support Plans (IBSPs), Safety Plans, and Treatment Plan goals
• Provide advocacy for residents such as 1:1 meetings, Team Meetings, Foster Care Reviews, Treatment Team Meetings, etc., document these meetings.
• Provide daily coordination and assistance for residents focused on teaching life skills, overall support and supervision of daily activities including, but not limited to: transportation, laundry, medical appointments, school and work, therapy, court, etc.
• Implement and ensure all Centerboard policies and regulations are being utilized.
• Cook and prepare daily meals for residents.
• Communicate with the program nurse and medical coordinator regarding resident health and medical needs.
• Oversee the orderliness and cleanliness of the facility including, but not limited to: kitchen, bathrooms, resident bedrooms, staff office, living room, etc.
• Abide by MAP requirements as required by Certification for administering, documenting and reconciling resident's medications prescriptions.
• Ensure residents who return from AWOL receive medical clearance, which may include accompanying them to the hospital.
• Ensure pass on of all information pertaining to the program is provided to the next shift, report immediate concerns to on-call, and leave specific program reports for the supervisor on duty.
• Perform other related tasks and duties as assigned.
SUPERVISORY RESPONSIBILITY (IF APPLICABLE)
The Direct Care 2 employees will oversee and act as the lead person on the shift they are working. They will be responsible for supervising staff to client interactions to ensure Healthy Relationships and Positive Interactions. In addition the Direct Care 2 employees will model these essential interactions for the staff on duty.
Job requirements include a Valid Driver's License, GED or High School Diploma, some college education preferred. MAP certification is required after 90 days of employment (Centerboard will assist with training & certification). Ability to pass CORI/Background check. Must complete & pass five full days of agency training.
Interested and qualified applicants should apply through our website online application process by using the link below. Centerboard offers competitive salary, great benefits, flexible schedules and a fun working environment.