GENERAL SUMMARY OF POSITION
The position will be responsible for the oversight and coordination of the Teen Living Programs, in collaboration with other Centerboard Teen Parent and Youth Programs, to ensure that the staff and program participants function fluently and according to program policy and procedures.
ESSENTIAL JOB FUNCTIONS*
• Ability to work with youth or youth and families in a changing setting which may include transitional care and aftercare outreach.
• Obtain required training for agency and position (mandatory trainings listed below), including a multi-cultural awareness training
• Required to use personal vehicle, when Centerboard vehicle is not available, to meet and fulfill agency and programmatic needs.
• Demonstrated understanding and ability to respond to situations using the model of Trauma Informed Care and Behavior Management responses.
• Provide leadership and act as a role model for staff and residents.
• Work with the Assistant Clinical Director of Youth Services, the Director of Youth Services and HR to ensure that all staff receives mandated trainings and are appropriately certified.
• Participate and engage in weekly supervision with the Assistant Clinical Director of Youth Services.
• Communicate all staffing concerns and associated documentation to Human Resources in a timely manner.
• Responsible for the documentation and implementation of staffing corrective action and development plans.
• Participate in staffing recruitment and hiring in conjunction with the Assistant Clinical Director of Youth Services and HR.
• Complete and oversee the completion of employee annual evaluations.
• Participate in on-call rotation.
• Attend or lead meetings such as staff meetings, leadership, supervisors, critical case review and any other meetings that may be required as part of communication of concerns of clients to ensure a collaborative approach to addressing their special needs.
• Work closely with other Program Directors and staffing teams making sure that communication and collaboration are adhered to and that resources are shared to benefit all programs.
• Champion and participate in mutual support of Youth Services training and coordination of continuity of policies, procedures and best practices among programs.
• Collaborate referral and admission process with the Department of Children and Families and Department of Transitional Assistance.
• Comply at all times with federal, state and local regulations and requirements.
• Develop and maintain community-based affiliations/relationships for family and program supports.
• Fiscal responsibilities include, but are not limited to: completion of monthly billing reports, purchasing of programmatic supplies, oversight of petty cash, handling incoming and outgoing resident program fees, and understanding and implementation of program budgets.
• Administrative leadership responsibilities include, but are not limited to: conducting weekly staff supervisions, providing case management support, facilitating weekly program staff meetings, maintaining staff schedules and requested time-off to minimize the use of overtime, coordination of continuum of care provided by family advocates to residents across all Teen Parent Programs, and facilitating monthly resident house meetings.
• Coordination and implantation of resident groups facilitated by in-house staff as well as outside resources.
• Ensure that all facility and IT concerns are communicated to maintenance in a timely manner and follow up upon to ensure completion. Address any safety and health concerns immediately.
• Ensure new staff is properly oriented to the program(s) and provide on-going internal and opportunities for outside trainings to program staff.
• Supervision of program Interns and volunteers may be required from time to time.
• Assure that all quality of life standards are maintained including: maintenance, dietary, hygiene, clothing and building and vehicle safety and cleanliness.
• Oversee the planning of creative activities, including community service projects and in house programming utilizing the talents and skills of staff and volunteers.
• Demonstrate ability to effectively manage crisis situations with residents as well as program staff in a timely and appropriate manner.
• Oversight of program Daily Communication Log, Resident Binders, Incident Reports, Internal Investigations and other programmatic documentation when appropriate.
• Participate in Quality Assurance management of the residential component of treatment.
• Maintain appropriate boundaries and confidentiality with residents as well as program staff.
• Complete other tasks or job assignments as required.
COMPETENCIES AND QUALIFICATIONS
Required to pass initial competency evaluation as well as continued assessments of professional development and future trainings.
Bachelor's degree or some college preferred or at least 5 years experience working with individuals developing independent living skills or residential care required. Previous supervisory skills and a valid driver's license needed. Qualified candidates must possess strong communication and organization skills.
PREPARATION, SKILLS & TRAININGS REQUIRED
Required trainings include CPR/First Aid, Dynamics of a Crisis including Physical Restraint Training, Medication Administration, Orientation training, HIPAA, OSHA, Ethics and Boundaries, Trauma Informed Care/Collaborative Problem Solving and any other related trainings offered by Centerboard, Inc.
All employees are required to attend refresher training to maintain certification compliance and to exemplify competency of skills for each of the trainings.
Required skills include the ability to prioritize tasks, communicate effectively/professionally, flexibility in a changing environment and strong organizational skills.
SUPERVISORY RESPONSIBILITY (IF APPLICABLE)
This position will directly supervise Family Advocates providing feedback and coaching for their development as well as:
• Oversight and responsibility for the cleanliness, safety and security of physical plant and grounds and assuring both regular and emergency repairs are processed through the maintenance staff via the Smart Sheet system
• Responsible for monthly census/invoice verification with Centerboard's fiscal office as part of monthly billing with DCF/DMH
Interested and qualified applicants should apply through our website online application process by using the link below. Centerboard offers competitive salary, great benefits, flexible schedules and a fun working environment.