favorite this post Customer experience representative (Gloucester) hide this posting unhide

7 Crafts Road

(google map)

compensation: Commensurate with experience
employment type: full-time

Customer experience representative
Grand Banks Building Products

Grand Banks is committed to providing outstanding customer service to our customers. We're looking for a full-time customer service ace to join our team. Work with Grand Banks' customers using email, phone, and live in person to help our customers with design ideas, product questions, quotes, and orders.

We're a talented crew looking for a self-motivated, communicative, and customer-focused teammate to join us. We offer a fast-paced, open work environment with great benefits for a creative, enthusiastic candidate who is willing to learn new things. You can meet our team here = .

Job duties include:
- Fielding incoming clients to our showroom
- Attending meetings with clients
- Communicating with clients
- Quoting and ordering as needed
- Documenting work
- Other duties as assigned

Will also need:
- Amazing communication skills
- Great problem-solving skills
- A curious and tech-inclined nature
- To be proactive, confident, and inquisitive
- Dedication to supporting and assisting our customers

Grand Banks:
Grand Banks is a 30 year old specialty building products supplier. We focus on high quality products including windows, doors, cabinetry, hardware, and specialty millwork.

It is required that you be based from our showroom in Gloucester, MA Monday - Friday 7am - 4pm meeting with clients throughout the day.

Benefits include:
- Health insurance
- Retirement contribution
- A beautiful workplace right on the water!
- Compensation commensurate with experience

To submit an application, please send a resume to

*Grand Banks is an equal opportunity employer
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6638672247



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