Illesteva is a boutique eyewear brand founded in response to a need for classic eyewear with a downtown New York aesthetic.
We are are seeking a proactive Store Manager to oversee our our Newbury, Boston location. The ideal candidate is someone who excels in people relationships (managing teams and engaging customers), has a strong background in operations and an affinity for driving business.
As the Retail Manager, you will be responsible for the day to day running of your stores, its operations and employees. You will be joining a young team of creatives who are passionate about the brand and providing clients with the warmest experience in-store.
The Ideal Candidate
It is the Manager’s duty to set a positive example for the team and ensure that all staff are working together towards the target of the day, that excellent customer standards are met and that all policies and procedures are adhered to. This position will collaborate among field leadership and the corporate team to provide requirements, procedures, configurations, and best practices in illesteva operational execution.
Responsibilities will include:
Manage and motivate team members to maintain employee morale, exceed sales goals and achieve full potential
Achieve consistent store sales and KPIs including LY, MTD, YTD, Conversion, UPT
Analyze store sales and traffic and be proactive in maximizing sales opportunities
Act as a leader and point person to the team by providing employee performance reviews, constructive feedback and demonstrating strong problem solving abilities
Recruit and retain a professional and customer focused team
Build strong customer relations to generate repeat business
Oversee employee scheduling to meet business needs
Maintain a visually appealing retail space that is organized and merchandised appropriately. Ensure merchandising is consistent with brand standards
Inventory management; stock replenishment and stock room maintenance
Weekly submission of operational reports to corporate stuff including payroll/commission reports
5+ years of retail sales experience, with at least 3 years in a management position
Ability to work a flexible schedule and be comfortable with change
Strong attention to detail
Excellent time management skills
Proven track record of achieving KPIs
Fluency in a second language is preferred
Basic computer skills and knowledge of retail math
Principals only. Recruiters, please don't contact this job poster.
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