favorite this post Equipment Quality Control Technician - ePosterBoards LLC (Charlestown) hide this posting unhide

compensation: $45,000-$47,000 annual salary
employment type: full-time


Under general supervision of the owner and/or the Event Operations Manager, the individual is expected to carry out equipment/warehouse management of moderate complexity, requiring professional training and expertise with equipment maintenance.


• Maintain a high level of personal compliance to required standards.
• Maintain neat and organized atmosphere in the warehouse - everything where it belongs.
• Assist Operations Manager with developing hardware and procedural improvements.
• Constantly update inventory management software to ensure stock counts reflect reality.
• Take pride in and ownership of precisely executing a high volume of tasks in a timely manner.
• Be available to receive incoming and outgoing equipment shipments.

• Execute--with exacting precision and certainty--packing for events based on checklists.
• Count different types of equipment and double-check counts repeatedly for accuracy.
• Adhere to proper documentation process using checklists and inventory management software.
• Inspect equipment prior to being packed for events and after returning from events.
• Clearly label and physically distinguish separate packs in the warehouse.
• Systematically eliminate possibilities of confusion with event packs.
• Always verify that equipment being packed is fully operational.
• Create equipment case diagrams/layouts for the ePosterBoards and rental trucks.
• Upon return of equipment cases, make sure that all equipment has been checked and placed into their proper areas based on maintenance needs.
• Constantly give feedback on processes and potential improvements - serve as subject matter expert for equipment handling procedures documents.
Equipment Maintenance/Repairs:
• Clearly distinguish, separate, document, and communicate any equipment that needs maintenance before it can be used in the field.
• Maintain the hardware maintenance checklist and verify that all repairs have been completed accurately and in a timely manner.
• Execute the monthly ongoing routine maintenance schedule.
• Communicate inventory attrition numbers and purchasing requirements to management.
• Ensure that full inventory audits are completed on at least a quarterly basis.
• Keep thorough, accurate records of equipment damage and repairs.
• Regularly inform fellow staff of trends in equipment damage and how specifically/procedurally to best handle different types of equipment to prevent damage.
• Develop and update equipment repair tutorials for each equipment type
• For new equipment: unbox, create asset tags, input into inventory system, test functionality and configure settings.
• Assist with the disposal of broken and/or outdated equipment.

Maintenance Technicians:
• Assist with onboarding and coaching new maintenance technicians, leading training sessions.
• Constantly reinforce skills of maintenance technicians and setup/breakdown crew, lead vocally and by example.
• Be assertive and authoritative with crew and warehouse staff while maintaining a positive and friendly work environment for a broad range of personalities.
• Always personally follow established processes, teach established process to others and correct any instances of employees not following established processes.
• Oversee the completion of daily assignments and document/verify completion of work.

• Actively participate, via leading-by-example, in the event setup and breakdown; and remain on-site during each venue to provide technical support and troubleshoot any technical issues.
• Assist the eposter presenters to successfully upload their poster presentations onto the ePosterBoards units.
• Both beforehand and/or on-site, be available to assist eposter presenters with creating their electronic posters, including optimizing the format, generation of multiple pages, and embedding transitions, animations, videos, etc.
• Provide IT support before, during and after ePosterBoards events to facilitate the eposter presentation experience for the meeting organizers, presenters and attendees.
• Troubleshooting: realizing and solving typical/common malfunctions and or issues with the network, computers/tablets, and TVs. Furthermore, demonstrate the ability to teach others how one would go about solving these issues.
• As needed, oversee the equipment transfer, truck unload and equipment setup and/or breakdown on-site at the venue for the onsite manager.

*Note: Some of the job responsibilities described above will potentially change during the course of employment based on the growth and development of our business.

• Bachelors or related trade school degree with relevant inventory management/ technology/equipment maintenance/event management experience for at least 3-4 years.
• Competence with Mac and PC computers, and proficient with Microsoft office.
• At least 2 years of experience with temporary staff management
• Must be able to pass a DOT medical exam (must be in possession of, or able to obtain DOT Medical Card for driving medium-duty truck - commercial driver's license/CDL not necessary)
• Be able to assist with the equipment transportation and setup, including the possession of a valid Massachusetts driver's license and willingness to drive a medium size box truck (class b vehicle)
• Willingness to work flexible hours, including weekends, evenings and early mornings when necessary.
• Ability to lift 40-50 lbs without hurting oneself.
• Have a high level of organization skills and follow-through
• Are cerebral, self-perpetuating and self-motivating
• Ability to travel to venues outside of the greater Boston area, including other parts of the NE region, the U.S.A and internationally.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6667295763



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