favorite this post Customer Experience Specialist for a Jewelry Comp. ($16-$18/hr) (Allston, MA) hide this posting unhide

braintree st.

(google map)

compensation: Salary: $16-$18/hr + overtime + bonus
employment type: full-time

Looking for the perfect person to join and help in supporting and expanding our successful and growing Etsy based jewelry design company.

Delezhen is the largest Etsy Jewelry company on the east coast and the 5th largest in the world. We are located in a beautiful, large and bright artist loft in one of the best and most creative buildings in Boston.

We believe in building a fun, challenging, creative and innovative environment that can inspire our community. We encourage out of the box thinking and love taking risks and creating experiences that blow our customers away. Close, casual, comfortable company culture without a corporate hierarchy or drama. We love real people!!

We'd love to meet someone who has tremendous amounts of drive, initiative, creativity, vision, and confidence in their ability to learn and grow. Looking for someone who can work independently, complete discussed upon goals and stay focused and organized. There is a lot of room for creativity, vision and self expression. We are happy to train the right person.

Areas you will work in include:

- Customer Experience/ Service (all customer service is through email)

- Order Processing

- Online Research

- Managing Returns, Exchanges and Alterations.

The following traits would be great!

- Can easily move from one project to another.

- Self motivated and organizing.

- Can give and receive creative criticism and feedback.

- Very detail oriented and highly organized.

- Clear and articulate communication skills

- Familiarity with popular social media platform (Facebook, Pinterest, Instagram )

COMPENSATION: ($16-$18/hr compensation commensurate with experience) + paid holidays & PTO + 2 bonuses a year + opportunity for overtime.

TO APPLY: Please email us a COVER LETTER + RESUME. In your cover letter, please explain which areas of this job you are particularly interested in and any relevant experience you have.

Job Type: Full-time - 9am-4:30pm M-F
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6896554136


best of [?]