favorite this post Hiring Immediately for a Case Manager (Boston, MA) hide this posting unhide

174 Portland Street

(google map)

compensation: 37K
employment type: full-time
non-profit organization

Please apply directly to this link:
email you resume directly to AND

Position Summary: Responsible for providing case management, community based activities and individualized employment services for individuals referred through the Department of Developmental Services and The Massachusetts Rehabilitation Commission.

Attend individual service plan meetings and develop person-centered ISPs based on participant input, skills, interests and needs
Oversee implementation of ISP goals and document progress towards goals
Serve as liaison between Community Work Services and the Department of Developmental Services, families, residential staff and guardians
Maintain manual and computerized participant records, complete required documentation and reporting including CWS database (ETO) input with timeliness and accuracy
Assist in planning and implementing 1:1 and small group activities in the community that promote full integration and inclusion of individuals with disabilities in the community
Network with other providers to generate community resources for participants
Effectively partner with internal and external operations and business partners to meet the needs of employers and job seeking participants
Establish/maintain relationship with targeted community groups and/or individuals to maximize interest in CWS training programs
Assist participants with researching and accessing needed services including additional job training, educational supports, counseling, housing, medical services and other support services as needed
Coordinate service provision with referring agencies including conducting case conferences at set intervals
Determine individual's need for support funds/ gift certificates; help them investigate and exhaust other options before requesting funds
Generate productive partnerships with businesses to allow for ongoing job /internship placement of job seeking participants
Monitor and follow-up with participants to enable them to find and retain employment
Provide/assist with coordination of job coaching and follow up retention services for participants working competitively
Conduct tours of CWS for interested potential participants as well as prospective employer partners
Act as point person between different stakeholders to ensure satisfaction with services provided at all levels
Perform follow up calls and visits to employers to ensure high level of employer satisfaction
Plan and coordinate on site recruitment opportunities as appropriate
Other duties as assigned
Fedcap is an Equal Opportunity Employer that is committed to Diversity, M/F/D/V.
EDUCATION and/or EXPERIENCE: Bachelor's Level in Vocational Rehabilitation, Counseling, Social Work or other relevant area with at least 2 years' case management experience and at least 1 year working in a human service/community based setting

Outstanding verbal and written communication skills
Experience working in and/or ability to demonstrate commitment to nonprofit work targeting economically disadvantaged populations; homeless, elderly, ex-offenders, low wage earners, individuals with disabilities, working families, un/underemployed and hard to place individuals, highly preferred.
High attention to detail, exceptional time management skills and strong organization skills
Ability to analyze situations, anticipate and/or detect problems and provide solutions
Aptitude to manage time and tasks efficiently with little supervision
Ability to think creatively and connect meeting business needs and social service goals
Ability to work in a fast-paced environment
Competitive, results driven personality with the ability to work well with others in a team
Proficiency in Excel, PowerPoint and other Microsoft Office tools
Bilingual (English-Spanish) a plus
Familiarity with Boston area businesses, providers, and resources required
Community Work Services-CWS
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  • do NOT contact us with unsolicited services or offers
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post id: 6666172404



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