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Housing Placement Specialist, 40 hours; Monday – Friday 11:00 a.m. - 7

compensation: $19/HR - DOE
employment type: full-time
non-profit organization

SCHEDULE: 40 hours; Monday – Friday 11:00 a.m. - 7:30 p.m., with availability for early mornings, nights & weekends


The Housing Placement Specialist (HPS) will partner with shelter guests to reduce barriers to housing and housing supports utilizing actionable decisions and individual housing plans that will rapidly lead to safe, affordable housing with the supports necessary to sustain achieved housing. The Housing Placement Specialists will work within a team of Housing Placement Specialist as well as the Housing Placement Navigator and the Housing Benefits Navigator to ensure that we develop and execute sustainable and expeditious housing plans. The HPS and her/his team will work under tight timeframes for accurately entering guest information into the Pine Street Inn’s approved Homeless Management Information System (HMIS). Attention to detail and accuracy is critical in this position, The Housing Placement Specialist will provide exceptional customer service both internally and externally and will work in partnership with other emergency services and housing department staff to provide integrated service delivery, which furthers our mission to eliminate homelessness. Under the discretion of the PMH Director and the PMH supervisor, the HPS will work with the Mobile Enrollments and Benefits Specialist and the PMH Clinician to identify clients who are receiving pre-tenancy support services to be enrolled in Community Support for People Experiencing Chronic Homelessness (CSPECH) Program.

• BSW, BA or BS in a human services related field [can be substituted for High School Diploma and at least three (3) years of equivalent experience in a social service setting]
• Certification, training, or formal education in counseling and/or case management
• Valid Massachusetts Driver’s License A minimum of two (2) years of experience delivering services to a challenged population often struggling with addiction and untreated or under-treated mental health concerns
• Strong computer and math skills - including familiarity with MS Word and Excel Experience
• Practical experience in working collaboratively with homeless individuals creating housing plans and individual service plans
• Experience with helping individuals with budgeting
• Experience accessing housing opportunities and subsidy programs for homeless individuals
• Knowledge of the issues related to homelessness and housing
• Experience navigating systems of housing and care for homeless individuals
• Knowledge and experience utilizing Motivational Interviewing, Trauma-Informed Care, Harm Reduction, Housing First, and Change Theory in practice
• Ability to stand for moderate periods of time, stretch, bend, lift and assist guests up and down stairs during difficult and/or emergency situations.
• Ability to respond safely and quickly in case of emergency situations
• Ability to sit for moderate periods of time at a desk in an office while interacting with clients and/or managing documentation and completing data entry
• Must be able to drive a PSI vehicle for work use
• Excellent writing, documentation, math and computer skills
• Ability to assess clients and make appropriate referrals
• Ability to establish good working relationships with internal and external program staff
• Strong decision-making and communication skills
• Exceptional customer service
• Ability to perform an array of difficult tasks at the same time
• Patience in working with guests with untreated emotional and/or physical health needs and active substance use/abuse/dependency behaviors
• Ability to work in intense emotionally charged situations
• Ability to help provide critical incident de-briefing

To apply for this position, please click the link below:

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6960955008


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