We are a team of dental health professionals looking for an Experience Front Office Coordinator for our established and successful dental practice.
The Front Office Coordinator is essential to establishing an excellent patient experience. We are looking for a dependable and motivated team player with good interpersonal skills and a professional attitude to join our team. Because of the very high level of care we achieve, the demands on the front desk are extremely high. We require a lively, enthusiastic person who is creative and able to provide personalized care in our busy office. Solid costumer service experience, dental experience a must and a mature, calm demeanor are essential skills for this position.
1. Must posses Dental knowledge and experience-
2. Professional presence
5. Quick learner
6. Flexible schedule
7. Pleasant phone voice/ pleasant phone manners
8. People Person
9. Computer literacy/ Eagle Soft experience a plus. Windows, Word, Internet Explored and Outlook Express a MUST.
1. Main Person responsible for answering the phone
2. Greeting Patients
3. Dismissing patients
4. Managing schedule/ providing schedule improvement recommendations/ Manage no shows and cancellations
5. Informing patients of delays in the schedule
6. Informing Dr/Hygienist/DA of last minute changes
8. Quicfill list
10. Tx plans follow up calls
11. Emergency follow up calls/ Follow up calls in general
12. Introducing especial promotions to patients
13. Recording new patients information, including insurance information
14. New patients office tours
15. In office Collections
16. Managing patient's insurance information
17. Updating patients contact information
18. Outgoing mail: new patient package, welcome letters, etc
19. Maintain strict compliance to HIPPA and patient privacy
20. Perform other related job duties as assigned
Please send your resume and cover letter. If you don't have dental experience please don't apply.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers