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Customer Support Representative (Remote) - $26/hr (Boston)
Miss Queen House Cleaning
compensation:
$26/hr
employment type:
full-time
experience level:
entry level
job title:
Customer Support Representative
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Responsibilities:
• Answer incoming calls, emails, and messages from new and returning customers
• Help clients book cleaning appointments and update scheduling changes
• Provide accurate service information and pricing when requested
• Follow up with customers after cleanings to ensure satisfaction
• Handle basic questions or concerns in a calm, professional manner
• Keep notes and customer details updated in our system
• Assist with simple billing questions or payment confirmations
Qualifications:
• Strong communication skills and a positive attitude
• Comfortable handling customer conversations over phone and email
• Able to work remotely, full-time
• Organized, dependable, and able to multitask
• Basic computer skills required
• No experience necessary since we provide full training
What We Offer:
• $26/hour starting pay
• Work from home
• Training provided
• Opportunity to grow with the company
• Supportive and respectful work environment
About Miss Queen House Cleaning Boston:
We provide dependable, high quality residential cleaning services including standard cleaning, deep cleaning, move-in and move-out cleaning, and specialty add-ons.
If you enjoy helping people and want a stable remote role, we’d love to hear from you.
- Principals only. Recruiters, please don't contact this job poster.