The Operations Associate will be responsible for shipping and receiving customer orders and brand purchase orders. Once that is underway, we will progress to buying product via purchase orders with our vendors and brands, along with the necessary customer service attached to this responsibility. Among the brands we carry at HDO Sport are, Ray-Ban, The North Face, Timberland and Under Armour. This position will require working with a number of different systems to ensure the timely fulfillment of customer orders. We view this as an opportunity to gain some great business experience as well as to get a foot in the door toward a long-term career for the right individual.
Responsibilities will include, but are not limited to:
• Accurately pick, pack and ship customer orders, including printing and affixing appropriate labels on each order.
• Accurately receive supplier purchase orders.
• Stock room maintenance.
• Create, enter and/or send purchase orders to relevant vendors.
• Monitor the shipment and tracking of purchase orders to ensure timely delivery.
• Communicate backorder issues to customers in a timely, well scripted manner.
• Review catalogs, websites, and warehouse reports and communicate with vendor sales representatives to obtain the latest product information, including new releases, stock reports, etc.
• Bachelor's degree preferred.
• Strong organizational skills, ability to multitask, prioritize and complete tasks on tight deadlines.
• Excellent attention to detail, understands importance of accuracy and thorough completion of tasks.
• Proficiency in Microsoft Office.
• Possess strong analytical skills, ability to draw smart conclusions and make thoughtful recommendations.
• Strong communication skills and the ability to work as part of a team.
• Strong writing skills.
• Must be self-motivated, driven to succeed.
• Please submit cover letter and resume.
$34,000 - $36,000; commensurate with education and experience.
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