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Program Associate at HIGH GROWTH STARTUP

compensation: Competitive based on experience
employment type: full-time

To View this Job and Apply: Click Here


Work hard, play hard — Alley's team of innovative individuals relentlessly work to drive our members forward. At the heart of Alley is our close-knit community.

Alley is an industry-leading group of innovation labs and coworking spaces. Through our partnerships with Fortune 50 companies such as Verizon, we are able to source next-generation technology and venture resources to help our constantly growing community of early-stage startups bring their ideas to life. Our long-standing commitment to diversity and inclusion ensures that a wide range of game-changing ideas are represented in our spaces.

We are looking for a part-time (about 10 hours per week) Program Associate to help us make events at Alley the best for our clients! As the “face” of Alley, you will be responsible for caring for our guests during events that happen in our space. You’ll be part-concierge and part-human Swiss Army knife, going above and beyond to support our clients with the resources and information they need to have an awesome event!

You’ll greet people, answer questions, set up for events, forge connections, and be an inviting and hospitable presence. This means you’re energetic and lively. You love meeting people, helping them, and ensuring they are comfortable. You’re well-presented and pride yourself on your style. Other traits you should exude:

  • Enthusiasm and warmth.
  • Graciousness and unwavering patience in the face of anything and everything.
  • Black belt in problem-solving (while loving every minute of it).
  • Commitment to quality.


  • Manage day-of-event operations, including setting up the space, supporting client needs, checking in guests, and resetting the floor for the next day.
  • Managing AV & sound during events.
  • Provide exceptional hospitality to clients, guests, and members within the space.
  • Proactively maintain and upkeep the space.
  • Maintain the distinct Alley aesthetic, appearance, atmosphere, and culture.


  • Experience executing day-of operations for events preferred.
  • Must be able to move objects and carry items up to 35 lbs.
  • Be comfortable working with simple AV / sound systems.
  • Must be detail-oriented and have a keen eye for aesthetics.
  • Must be able to manage multiple tasks and keep calm while working with clients.
  • Experience in the customer service and/or hospitality industry preferred.
  • Must have strong verbal and written communication skills.
  • Demonstrable experience managing multiple projects and deliverables.
  • Exceptional organizational skills.
  • Must know how to use Gmail and Google Docs.
  • Must be willing to initiate tasks and perform duties without direction.
  • Must have a positive, can-do attitude!
  • Must have friendly and professional phone and email etiquette.
  • Knowledge of the entrepreneurial / startup ecosystem and community is preferred, but not required.


The schedule for the part-time Program Associate is flexible, but the best candidate will have daytime flexibility as well as availability on nights and weekends. You'll work approximately 10 hours per week.

To View this Job and Apply: Click Here

  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 7002030101


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