Forest City Realty Trust, Inc. is a NYSE-listed national real estate company engaged in commercial and residential real estate throughout the United States. Forest City Associates are committed to creating superior communities where people LIVE, WORK, SHOP and STAY! This position may require Saturday coverage when needed. We are searching for a talented Assistant Property Manager, Residential to be based out of Radian in Boston. Radian is a LEED Gold, new luxury high rise in the heart of Downtown Boston!! At Forest City, we are thoughtful in social responsibility and pride ourselves in fostering an inclusive and dynamic workplace that provides opportunities for continuous growth! Assists the Property Manager with the general administration of the property and performs related management functions with the daily operations of an apartment community. Cross trained on Property Manager functions and acts in that capacity in the Manager's absence. Assists with responsibility of maintaining the physical asset and the performance of the property, to achieve the highest possible net operating income. Monitors regulatory compliance and company policies and procedures related to property management.
Supports and ensures timely input, proper use and full utilization of on-site PC-based property management software systems including assistance in training of new associates and ongoing training of existing property staff.
Assists in the management of efficient operation of the property consistent with Loss Prevention and Corporate Office policies and procedures, even during understaffed periods. Responds to emergency situations, contacting appropriate agencies or Regional Managers as necessary.
May prepare purchase orders, code and process vendor invoices for payment, send documentation to Corporate Office and follow up on vendor payment inquiries.
Maintains a working knowledge of all maintenance programs to ensure the proper and efficient operation of systems, preventive maintenance programs, housekeeping functions, and responses to resident maintenance requests. Prepares service orders when residents call and distributes to appropriate associates for completion. Follows up on forwarded maintenance requests and makes sure that all residents are notified if there must be a delay. Ensures completion of resident service requests.
Maintains working knowledge of leasing policies and procedures and performs functions related to leasing and lease renewal. Ensures effective and appropriate implementation in accordance with Corporate Office and Fair Housing policies and procedures. Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities based on established techniques specified by the company. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals.
Conducts move-in and move-out inspections of apartments to determine applicable charges for damages. Conducts inspections to determine market readiness and implements high quality standards of cleanliness and aesthetic appearance. May perform interim unit inspections.
Collects rent from residents, verifies amount paid, accounts for discrepancies, deposit rent checks, sends verifying information to Corporate Office and follows up on any delinquent rents, initiating eviction procedures as necessary.
This position prefers a High School Diploma/GED.
Additional degrees that are preferred for this position include: Associate Degree in Property Management or Accounting/Bookkeeping.
1-2 years of required experience in Leasing, Bookkeeping, or Operations.
This position may require a valid driver's license depending on the needs of the property.
Required skills for this position include: fair housing laws, property management, and Microsoft Office.
A preferred skill for this position include: affordable housing programs, One-Site, customer service, following through, and personal accountability.
This position requires up to 10% travel.
Equal Opportunity Employer: Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information Drug free workplace