Help Build One of MetroWest's Fastest Growing Remodeling Companies
Elite Installations is looking for a highly organized, motivated Office Manager who thrives in a fast-paced environment. This is not just an administrative position—we are looking for someone who wants to help build systems, improve processes, and become a key member of our leadership team.
If you enjoy organizing chaos, solving problems, communicating with clients, and making sure nothing falls through the cracks, we want to meet you.
RESPONSIBILITIES
Answer incoming phone calls and provide exceptional customer service.
Schedule appointments and coordinate estimates
Oversee daily office operations.
Communicate with homeowners throughout the remodeling process.
Maintain Buildertrend project management software (training provided if needed).
Assist with invoicing, billing, and collections.
Coordinate permits, inspections, and subcontractor scheduling.
Prepare proposals, contracts, and change orders.
Organize digital files and company documentation.
Develop and improve Standard Operating Procedures (SOPs).
Support the owner and project management team with administrative tasks.
Ensure projects move smoothly from sales through production.
QUALIFICATIONS
Minimum 3 years office management or administrative experience.
Excellent communication and customer service skills.
Strong organizational and time management abilities.
Ability to multitask and prioritize under pressure.
Detail-oriented with excellent follow-through.
Proficient with Microsoft Office and Google Workspace.
Experience with QuickBooks is a plus.
Experience with Buildertrend or construction software is a plus.
Positive attitude and willingness to learn.
WHAT WE'RE LOOKING FOR
We value people who:
Take ownership.
Solve problems instead of creating them.
Communicate proactively.
Love organization and systems.
Work well with a team.
Have a high level of integrity and professionalism.
COMPENSATION
Competitive salary based on experience.
Paid holidays.
Paid vacation.
Opportunity for growth into an operations leadership role.
Long-term career with a growing remodeling company.
If you're looking for more than just a job and want to help build an exceptional company, we'd love to hear from you.
Please submit your resume along with a brief note explaining why you'd be a great fit for Elite Installations.
Principals only. Recruiters, please don't contact this job poster.