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Hiring Now! Customer Service Rep (Mon–Fri, Day Shift) (framingham)
Tommy's Taxi
167 franklin st near beech
compensation:
Hourly
employment type:
part-time
experience level:
entry level
job title:
Customer Service Representative / Call Taker
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Tommy’s Taxi is hiring a customer-focused, reliable Call Taker to be the friendly voice our passengers depend on. If you enjoy structured work, steady hours, and helping people get where they need to go, this role fits well.
You’ll answer incoming calls, schedule trips in our dispatch system, and assist passengers with questions or special requests. It’s straightforward, predictable work that rewards calm, organized people skills.
Hours:
• 25–30 hours per week
• Monday–Friday
• Shift roughly 7am–3pm (flexible within that window)
What we’re looking for:
• Extremely reliable and punctual
• Comfortable using computers and learning simple software
• Warm, patient customer service approach
• Able to stay focused during busy stretches
• Spanish or Portuguese speakers strongly encouraged
• Local knowledge of Framingham and surrounding towns is a plus — helps with smooth trip entry and clear communication
What we offer:
• Stable, long-term weekday position
• Supportive, low-stress work environment
• No nights, no weekends
• Opportunities to grow into dispatch or other roles over time
If you want consistent hours and a job where your people skills truly matter, send your resume or a brief summary of your experience.
167 Franklin Street Framingham MA 01702
508-872-3500 ask for Jo-Anne
- Principals only. Recruiters, please don't contact this job poster.