Apple Device Troubleshooting, Training, Set-up & Maintenance
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MacInGenius provides the following services for all Apple Macintosh Computers, Apple iPhones, iPads, and Apple Watches & TVs but does NOT PERFORM HARDWARE REPAIRS
> Software-related Troubleshooting, Diagnosis, and Repair (NO HARDWARE REPAIRS)
> Routine Device/System Maintenance and Software Upgrades
> Comprehensive iPhone/iPad/Computer Setup and Syncing
> Apple TV & Watch Setup and Training
> Complete Internet Security and Data Protection Services
> Needs Evaluation and Buying Service
> Personalized Device and Software Training
> Secure, Remote Computer Support Service
> Professional Results
> Reasonable Rates
> CORI certified in Massachusetts
> Comprehensive Liability Insurance
> Approved Vendor for Many Area Retirement Facilities
PLEASE NOTE: I ONLY WORK ON APPLE DEVICES AND I DO NOT PERFORM HARDWARE REPAIRS.
Hours of Operation: In-person Visits and Remote Sessions by Appointment. Mon-Fri 8:30am-6pm. Nights, Weekends and Holidays Billed at Time and Half.
Please visit www.macingenius.com for more information
Testimonials
"Stephen knows his game inside and out and is very easy to work with. He's knowledgeable and efficient at solving problems, and if he doesn't have the solution right then and there, he knows who to ask or where to go for answers. I'm a Mac user and NOT a digital native, so I need assistance from time to time. My computer skills are adequate, but when something isn't working with data backup, privacy and security settings, etc., and I can't afford to mess around, I call Stephen. He's willing to go slow and teach, or just roll up his sleeves and fix it, whatever approach you prefer. I've thrown him some unusual challenges--like porting names and addresses from an ancient database into my current platform, or recovering documents originally formatted in a 25 year-old program--and he's come through every time. He's also full of helpful computing tips and shortcuts. Hourly rate isn't cheap, but he's good value and always delivers."
~ Stroker R., Arlington, MA
"If you are having trouble with your Mac, then Stephen is your guy. He successfully helped me solve hardware and software problems with my Mac. He also helped me with my iPhone. He was incredibly helpful, working through several unexpected glitches with patience and humor. He is trustworthy and explained everything clearly. He is a great resource, and I expect to call upon him again."
~ Dana A. - Arlington, MA
"I have several Apple devices - MacBook Pro laptop, iPhone, iPad and an Apple TV. Stephen has helped me with: creating PowerPoints; screenshots; security issues - he recommended an amazingly easy application for me to manage all my passwords; printing issues; clean up of my hard drive and adding more memory; help setting up my Apple TV; managing my photos and moving them to various other programs; and myriad other questions and concerns. He has a gentle, humorous and very clear, accessible and reassuring teaching style. He's fun to work with, reliable and totally dedicated to understanding an issue and seeing it thru to it's conclusion - even if it means that he has to go learn something new to be helpful to me."
~ Mary-Anne M., Arlington, MA
"Stephen is a true professional and an extraordinarily pleasant individual to work with. He has brought an extremely reliable and high level of expertise to all of our MAC needs, including networking all of our devices, storage issues, secure backups, and upgrades. Our family runs the gamut from digital novice to being quite computer savvy and we have all found Stephen's insights to be instrumental in getting us to the next appropriate level of IT competency and at very reasonable rates. I recommend Stephen without reservation!"
~ Robert B., Cambridge, MA
Additional Testimonials at www.macingenius.com, yelp.com and nextdoor.com
Celebrating 15 years in business – Thank you to all of my loyal clients.