<?xml version="1.0" encoding="ISO-8859-1"?>

<rdf:RDF
 xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#"
 xmlns="http://purl.org/rss/1.0/"
 xmlns:ev="http://purl.org/rss/1.0/modules/event/"
 xmlns:content="http://purl.org/rss/1.0/modules/content/"
 xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/"
 xmlns:dc="http://purl.org/dc/elements/1.1/"
 xmlns:syn="http://purl.org/rss/1.0/modules/syndication/"
 xmlns:dcterms="http://purl.org/dc/terms/"
 xmlns:admin="http://webns.net/mvcb/"
>

<channel rdf:about="http://boston.craigslist.org/tch/">
<title>craigslist | technical support jobs in boston</title>
<link>http://boston.craigslist.org/tch/</link>
<description></description>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:publisher>webmaster@craigslist.org</dc:publisher>
<dc:creator>webmaster@craigslist.org</dc:creator>
<dc:source>http://boston.craigslist.org/tch//</dc:source>
<dc:title>craigslist | technical support jobs in boston</dc:title>
<dc:type>Collection</dc:type>
<syn:updateBase>2009-11-12T00:20:23-08:00</syn:updateBase>
<syn:updateFrequency>4</syn:updateFrequency>
<syn:updatePeriod>hourly</syn:updatePeriod>
<items>
 <rdf:Seq>
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1461732579.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1461707775.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1461677886.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1461496935.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1461200746.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1460436087.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1460424748.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1460126259.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1460072050.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1460006762.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1460005024.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1460003092.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1459821462.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1459663796.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1459651209.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1459588794.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1458675264.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1458629449.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1458391764.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1458261423.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1458212181.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1457931196.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1457881396.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1456497224.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1456460117.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1456100919.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1454656823.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1454395154.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1454364035.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1454171066.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1454170240.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1454164521.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1453295913.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1453097340.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1453015858.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1452982145.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1452613241.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1452422845.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1451473459.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1451373647.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1451271001.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1450492192.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1449922475.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/sob/tch/1449363437.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/sob/tch/1449352981.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1448633354.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1448616618.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1448562256.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1448254191.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1448062656.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/sob/tch/1447736185.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1447355113.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1445272836.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/sob/tch/1444700120.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1444622788.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1444094552.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1443976122.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1443961069.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1443616620.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1443060832.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1442964378.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1442954163.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1442704459.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1442623048.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1442330251.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1441903026.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1441901799.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1441887295.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1441740499.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1441388939.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1441206709.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1440737098.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1440157805.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1439735229.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1439660030.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1438527510.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1438430571.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nos/tch/1438360547.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1438017253.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1436914243.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1435004729.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1434768493.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1434757778.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1434605320.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1434596128.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1434590612.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/nwb/tch/1434562258.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1434483637.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/sob/tch/1434378794.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1433771160.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1433592719.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1432842353.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1432594633.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/sob/tch/1432566630.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/bmw/tch/1431454508.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1431364446.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1431176308.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1430997837.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1430978693.html" />
  <rdf:li rdf:resource="http://boston.craigslist.org/gbs/tch/1430481584.html" />
 </rdf:Seq>
</items>
</channel>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1461732579.html">
<title><![CDATA[Tech Support Engineer - $45k!! (Billerica)]]></title>
<link>http://boston.craigslist.org/nwb/tch/1461732579.html</link>
<description><![CDATA[Tech Support Engineer - $45k<br>
A stable and rapidly growing technology company located in Billerica is looking for an experienced Technical Support Engineer to join their team and make an impact immediately.  This person will be responsible for everything relating to client support in a call center environment.  Duties will include but not be limited to resolving client issues through trouble shooting, managing the online help desk, researching of issues regarding clients, engaging in training sessions and following up and following through with past problems.  Essential skills needed are strong knowledge of computer networking, relationship management, problem solving and very clear and professional phone etiquette.  A bachelors degree is preferred but not required along with a minimum of 3 years of experience in a call center/help desk setting.  The hours for the position are 8:30am-5:30pm Monday through Friday.  We offer competitive salary with great benefits.  Please send your resume along right away.  <br>
]]></description>
<dc:date>2009-11-11T16:45:14-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1461732579.html</dc:source>
<dc:title><![CDATA[Tech Support Engineer - $45k!! (Billerica)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-11T16:45:14-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1461707775.html">
<title><![CDATA[Mitel Telephone Technician (Peabody, MA)]]></title>
<link>http://boston.craigslist.org/nos/tch/1461707775.html</link>
<description><![CDATA[About Our Company <br>
We are a rapidly growing communications company that provides state of the art products and services to our customers.  We are a single point of contact for our customers providing all types of communications products and services including cable, voice and data networks, carrier services and advanced business applications.  We are focused on providing solutions that are VOIP centric so that our customers benefit near and long term with superior investment protection. <br>
<br>
About the Opportunity: <br>
We have an open position for a telephone field technician who will be responsible for installing and supporting Mitel products.<br>
  <br>
Primary Responsibilities: <br>
Install and program telephone and voicemail systems<br>
Troubleshoot and perform system maintenance on telephone and voicemail systems<br>
Train and communicate with customers on use of telephone and voicemail systems<br>
Perform site surveys, cable installation, and other telecom component installation and maintenance<br>
Assist in design and implementation of new systems <br>
 <br>
Requirements: <br>
Bachelor’s degree or four to five years related experience equivalent combination of education and work experience<br>
Minimum of 1 year experience with Mitel systems (specific experience with the Mitel 3300 is a bonus)<br>
Ability and willingness to travel overnight as required<br>
Strong verbal and written communication skills<br>
Ability to work flexible hours, including evenings and weekends <br>
Experience with other phone systems is a bonus<br>
 <br>
 <br>
Benefits: <br>
Medical <br>
Dental <br>
401K <br>
Medical Flexible Spending Account <br>
Dependent Care Flexible Spending Account <br>
Employee Assistance Program <br>
Two Weeks Paid Vacation <br>
Paid Sick Time <br>
Paid Holidays <br>
]]></description>
<dc:date>2009-11-11T16:30:38-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1461707775.html</dc:source>
<dc:title><![CDATA[Mitel Telephone Technician (Peabody, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-11T16:30:38-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1461677886.html">
<title><![CDATA[Field Technician]]></title>
<link>http://boston.craigslist.org/bmw/tch/1461677886.html</link>
<description><![CDATA[SepSensor Inc. is a startup company employing low cost, patented sensing technologies for determining the thicknesses of various stratified liquid and solid layers in tanks. Our wireless sensor and monitoring service remotely monitors the condition of grease interceptors for restaurants and the food service industry. Remote monitoring of solid and grease levels enables regional facilities managers to efficiently maintain their grease interceptors avoiding emergency blockages and municipal fines.<br>
<br>
Field Technician<br>
<br>
We are seeking a creative, self-motivated and entrepreneurial minded individual to provide installation and continuing customer service to our client base.  <br>
<br>
You must have a technical background in electronics and computer interfaces, or a related discipline, with 1-3+ years experience, preferably in the field installation area.  Excellent communication, interpersonal, and computer skills (including proficiency in Word, Excel, and Outlook) are required. Hands-on experience with electronic instrumentation in adverse environments, working knowledge of wireless systems, ability to perform low level electrical and software functional testing, and a basic understanding of systems containing embedded processors is highly desirable. The ability to travel both local and long distances within the United States is required.<br>
<br>
Initially you will <br>
•         Perform the on-site installation and maintenance of our remote monitoring systems at sites throughout the United States. <br>
•         Assist in analysis of field data. <br>
As the company grows you will <br>
•         Work with a team that manages remote installation of our systems and continuing customer support.<br>
•        Interface with other team members to rapidly grow the company to over 100,000 installations throughout the country and abroad.  <br>
<br>
Permanent Resident status required; reimbursement of relocation expenses is not available. <br>
<br>
Travel is required. Must have valid driver’s license, good driving record and be able to rent vehicles. Must be capable of lifting 75-100 lbs. <br>
<br>
SepSensor is a drug free workplace; must pass a pre-employment drug screen<br>
<br>
SepSensor is located near the intersection of Interstates 495 and 290.<br>
<br>
Email resume including “Field Technician - Customer Service” in subject line and your salary requirements to: cmccarthy@sepsensor.com <br>
<br>
Key Words: Field technician, field installation, field maintenance, electronic instrumentation, measurement, controls, wireless, liquid monitoring applications, waste water, detectors, grease traps, grease interceptors, FOG,<br>
<br>
]]></description>
<dc:date>2009-11-11T16:13:24-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1461677886.html</dc:source>
<dc:title><![CDATA[Field Technician]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-11T16:13:24-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1461496935.html">
<title><![CDATA[Data Center Technician (Needham, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1461496935.html</link>
<description><![CDATA[Hi,<br>
<br>
My direct client, an investment management firm, has an immediate need for a Data Center Technician.<br>
<br>
Duration: 6+ month contract<br>
Location: Nedham, MA<br>
Salary: Open - NEED DAY RATE<br>
Start Date: ASAP<br>
<br>
-Rack, stack, cable and connect servers and network equipment<br>
-must have infrastructure experience<br>
-cabling and connections<br>
-experience with routers and switches<br>
-troubleshooting<br>
<br>
<br>
Schedule will be Monday – Friday 10 – 6:30<br>
Oncall on Every other week nights and weekend. <br>
<br>
If qualified and interested, please send updated resume to sienac@bluewolf.com<br>
<br>
I look forward to hearing from you<br>
<br>
Siena Carter<br>
Technical Recruiter<br>
sienac@bluewolf.com]]></description>
<dc:date>2009-11-11T14:34:14-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1461496935.html</dc:source>
<dc:title><![CDATA[Data Center Technician (Needham, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-11T14:34:14-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1461200746.html">
<title><![CDATA[IT Technician (Peabody)]]></title>
<link>http://boston.craigslist.org/nos/tch/1461200746.html</link>
<description><![CDATA[Looking for a motivated, highly organized IT Technician for our Peabody, MA office.<br>
<br>
We are looking looking for an IT Technician that will be responsible for assisting with a specialized area within our firm that assists clients.   <br>
<br>
 Required Background: <br>
 <br>
•	High School Diploma or Equivalent is required<br>
•	Experience working with computers and programming. <br>
 <br>
Required Skills:<br>
 <br>
•	LAMP server install, Windows, Unix and Linux<br>
•	Program language: PHP, Java, Visual Basic<br>
•	Database: MYSQL, Microsoft SQL Server and Microsoft Access<br>
•	Operation System:  Windows XP, Windows 7, Server 2008, Ubuntu, Redhat and Unix knowledge.<br>
•	Iphone and iTouch setup<br>
•	Ability to solve problems quickly and completely as an individual as well as a team player. <br>
•	Strong interpersonal and communication skills along with great customer service skills. Must be a good listener, pro-active and have the ability to effectively communicate with all staff types.<br>
•	Ability to self-teach <br>
 <br>
<br>
When applying for this position, please send resume, along with cover letter and salary requirements.  In the subject line please put IT Technician.  We are not accepting calls from agencies for this position.<br>
AA/EOE<br>
<br>
Weston & Sampson offers a competitive benefits program including medical, dental, STD, LTD,  life insurance, 401k with match and profit sharing, generous paid time off and tuition reimbursement.  Salary and position title are commensurate with education level and post-degree experience.  This is a full-time position, M-F, 8:00 pm to 5:00 pm.  Some flexibility on start/end time.<br>
<br>
]]></description>
<dc:date>2009-11-11T12:03:22-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1461200746.html</dc:source>
<dc:title><![CDATA[IT Technician (Peabody)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-11T12:03:22-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1460436087.html">
<title><![CDATA[Computer Technical Support (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1460436087.html</link>
<description><![CDATA[Small business seeks computer guru to set up "network share" of computers, install some hardware and software applications, etc.  Professional must be resourceful and well versed with working with small businesses and small budgets.  Would be helpful to find someone who has Windows 7 experience to resolve compatability issues with new hardware installations.<br>
<br>
2-3 days of work available IMMEDIATELY for the right candidate.  Send resume and contact info for consideration.  This is not a part or full time position.  We are simply seeking an IT tech who can help us set up a couple new computers and software applications and get us on our way.  Occasional miscellaneous jobs could come up in the future if you do a good job with this one.<br>
<br>
Thanks]]></description>
<dc:date>2009-11-10T19:52:30-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1460436087.html</dc:source>
<dc:title><![CDATA[Computer Technical Support (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T19:52:30-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1460424748.html">
<title><![CDATA[Account / Process Manager (Sommerville, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1460424748.html</link>
<description><![CDATA[We help pharmaceutical companies manage their clinical data. Our clients rely on our technology and services to remain compliant. <br>
<br>
We are seeking to hire a VERY detailed, hard-working and dedicated individual to work in our Sommerville, MA office.<br>
<br>
Individual should have strong background in data driven workflow applications, compliance and or project management.<br>
<br>
We are a small company so you will be required to help with whatever needs to get done.  We are launching a new application so your efforts might also include application testing and or creating training videos.<br>
<br>
Start immediately. ]]></description>
<dc:date>2009-11-10T19:43:45-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1460424748.html</dc:source>
<dc:title><![CDATA[Account / Process Manager (Sommerville, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T19:43:45-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1460126259.html">
<title><![CDATA[Technology Analyst II (Museum of Science)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1460126259.html</link>
<description><![CDATA[<center><b><font size="&#148;3&#148;">Technology Analyst II
<p>
Museum of Science, Boston
<p>
<a  rel="nofollow">www.mos.org</a>
<p><br>
<i>Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.</i>
</font></b></center>
<p><br>
<font size="&#148;2&#148;"><b>SUMMARY STATEMENT:</b></font>
<p>
Provide day-to-day administration and support of desktop systems, personal productivity software, and business systems.   
<p><br>
<font size="&#148;2&#148;"><b>ACCOUNTABILITY STATEMENTS:</b></font>
<p>
1.	Provide information systems administration and support as needed to ensure continuous and effective operations.
<p>
2.	Create and/or implement technical solutions for individual project components as needed to make the technology fit the business need.
<p>
3.	Provide documentation and training for technical solutions to support ongoing operational support by junior level support staff and Museum-wide technological literacy.
<p>
4.	Analyze and resolve technical compatibility issues amongst multiple systems and recommend solutions that are consistent with Museum standards.
<p>
5.	Develop and maintain knowledge of Museum computer systems and share this knowledge with customers to promote computing literacy and efficient use of technology.
<p>
6.	Maintain network security and access to resources by creating, editing and/or deleting user accounts, network shares and e-mail lists with attention to appropriate security procedures.
<p>
7.	Participate in ensuring the stability of all Museum information systems with teamwork and professionalism, including, but not limited to, carrying and responding to a pager or cell phone and being available when needed for critical system support.
<p>
8. Perform other work-related duties as required by Manager.
<p><br>
<font size="&#148;2&#148;"><b>WORK SCHEDULE:</b></font>
<p>
Regular full time, 40 hrs/wk, Sunday through Thursday (non-negotiable)
<p><br>
<font size="&#148;2&#148;"><b>REPORTS TO:</b></font>
<p>
Director, Information & Interactive Technologies (IIT)
<p><br>
<font size="&#148;2&#148;"><b>QUALIFICATIONS SUMMARY:</b></font>
<p>
* Bachelor’s degree preferred
<br>* 1 to 3 years of experience required
<br>* Comprehensive knowledge of Microsoft Windows and/or Apple operating systems, hardware and general computer operation required.  
<br>* Impeccable interpersonal skills and the ability to build and maintain positive relationships with customers and co-workers
<br>* Ability to craft creative technical solutions with minimal resources
<br>* Strong understanding of personal knowledge limitations and ability to call in other expertise when needed
<br>* Excellent ‘computer side manner’ when dealing with customers
<br>* Ability to convey concepts in writing, verbally, and graphically
<p>
<i>Preferred skills include:</i>
<br>* Basic network administration ability with Microsoft Active Directory and other network applications
<br>* Strong listening and problem solving ability
<br>* Ability to explain and document computer systems in terms equivalent to user’s experience level
<br>* Familiarity with Internet/lntranet tools such as HTML, CGI, Java, etc.
<br>* Experience with database development, querying and reporting using MS-Access and/or MS-SQL
<br>* Understanding of information systems privacy and security issues including common practices for protecting systems
<p><br>
<font size="&#148;2&#148;"><b>STARTING SALARY:</b></font>
<p>
Non-Exempt (Hourly). Commensurate with experience.
<p><br>
<font size="&#148;2&#148;"><b>BENEFITS:</b></font>
<p>
Benefits for full-time, non-exempt (hourly) staff include: free parking, T accessibility, 15 vacation days, 12 holidays, 5-10 sick days, medical and dental insurance, short- and long-term disability, life insurance, retirement and savings plan, health care/dependent care flex spending plan, employee discounts, employee referral program, tuition assistance, professional development, direct deposit, free admission, and much more!
<p><br>
<font size="&#148;2&#148;"><b>TO APPLY FOR THIS OPPORTUNITY IN OUR DIVERSE AND DYNAMIC WORK ENVIRONMENT, SUBMIT YOUR COVER LETTER AND RESUME TO:</b></font>
<p>
Human Resources Department
<br>Museum of Science
<br>Science Park
<br>Boston, MA 02114
<br>Fax: (617) 589-0362
<br>Email: <a href="mailto:jobs@mos.org"  rel="nofollow">jobs@mos.org</a>
<p>
<i>Visit <a href="http://www.mos.org/jobs"  rel="nofollow">www.mos.org/jobs</a> for our most up-to-date employment listings. No phone inquiries, please. Qualified applicants will be contacted within two to four weeks of initial application. The Museum of Science is an Equal Opportunity Employer.</i>

]]></description>
<dc:date>2009-11-10T16:24:27-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1460126259.html</dc:source>
<dc:title><![CDATA[Technology Analyst II (Museum of Science)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T16:24:27-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1460072050.html">
<title><![CDATA[Desktop Support Temporary Worker - Tufts University  (Medford, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1460072050.html</link>
<description><![CDATA[<p>Desktop Support Temp will work with Information Technology Services (ITS) staff solving technology
problems in the School of Arts & Sciences and School of Engineering.</p>
Common tasks include:<ul>
<li> Installation of software, 
<li>Setting up new hardware,
<li>Troubleshooting email, LAN, and password problems. </ul>

<p>While mostly field work, there is phone support (helpdesk) for about 30% of the work week.</p>


<p><b>Qualifications:</b><ul>
<li>Bachelor's degree and/or applied technical experience with PC/Mac/Unix
platforms and configurations
<li>3 years of technology support experience
<li>Strong interpersonal and communication skills
<li>Demonstrated ability to work independently, and on multiple projects simultaneously
<li>Demonstrated ability to work with wide variety of people throughout an
organization
<li>Demonstrated ability to learn and use new technology
<li>Technical proficiency with IBM compatible PC hardware and software
(including Windows 2000/XP/Vista)
<li> Working knowledge of Local Area Networks and Network Administration
<li> Exceptional and thorough understanding of Windows 2000/XP/Vista, Mac.  CompTia A+ or CompTIA
Network+ or Security+ is desirable</ul>

<b>To apply, please send resume to: Tony.Sulprizio@tufts.edu</b>]]></description>
<dc:date>2009-11-10T15:52:49-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1460072050.html</dc:source>
<dc:title><![CDATA[Desktop Support Temporary Worker - Tufts University  (Medford, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T15:52:49-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1460006762.html">
<title><![CDATA[Technical Support Analyst (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1460006762.html</link>
<description><![CDATA[Technical Support Analyst<br>
Small financial services firm in Boston is looking for a versatile technical professional to work with senior management in strategic planning of IT functions, as well as the day-to-day management of organization's technical support. <br>
<br>
Duties will include: <br>
* Experience maintaining, installing, upgrading and troubleshooting Microsoft networks <br>
* Experience deploying and managing laptops and workstations <br>
* LAN/WAN user support and troubleshooting <br>
* Experience implementing and configuring remote access solutions <br>
* Day-to-day operations of the IT Help Desk <br>
* Leading in-depth support and problem-solving/troubleshooting efforts <br>
* Utilize/manage request tracking system to receive, prioritize, document, and actively resolve end user support needs <br>
* Consult with 3rd party software and hardware vendors <br>
* Analyze and evaluate incident reports and make recommendations to senior management for solution <br>
* Install PC's, software, equipment <br>
* Laptop, cell phone and blackberry configuration set ups <br>
* Hardware and software testing and implementation <br>
<br>
Qualifications include: <br>
* MS Office, Windows XP/Professional and Office XP/2003 <br>
* Lotus Notes <br>
* At least 5 yrs of technical support experience in a corporate environment <br>
* Bachelor's Degree in Computer Science or related field <br>
* SQL server 2003 experience preferred <br>
* Active Directory <br>
* Excellent problem-solving and decision-making skills <br>
* Strong customer-service and communication skills <br>
* Ability to work in a fast-paced environment <br>
* At least 1 year of management experience in a technical team <br>
<br>
Please submit resume of interest to jsalerno@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too.<br>
]]></description>
<dc:date>2009-11-10T15:15:46-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1460006762.html</dc:source>
<dc:title><![CDATA[Technical Support Analyst (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T15:15:46-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1460005024.html">
<title><![CDATA[Help Desk Level I (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1460005024.html</link>
<description><![CDATA[<br>
We are currently looking for a Help Desk Level I candidate to join a growing IT team at a healthcare organization in the Boston area. <br>
This position provides telephone and email troubleshooting and support for software and hardware. 70% of the support is via the telephone while 30% will be via email correspondence. This position includes a high volume of inbound telephone calls. Experience working in a customer support center or high volume help desk position is preferred. <br>
<br>
Required skills: strong verbal and written communication skills, excellent customer service skills, a positive attitude, a strong problem-solving ability, and the ability to work independently. <br>
<br>
At least 1 year of help desk/technical troubleshooting experience is required. <br>
This position is an excellent opportunity for someone looking to growth within an organization and move forward within a dynamic IT department. <br>
<br>
Please submit resume to jsalerno@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too. <br>
]]></description>
<dc:date>2009-11-10T15:14:48-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1460005024.html</dc:source>
<dc:title><![CDATA[Help Desk Level I (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T15:14:48-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1460003092.html">
<title><![CDATA[Sr. Desktop Support Specialist (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1460003092.html</link>
<description><![CDATA[Sr. Desktop Support Specialist<br>
<br>
Our client is currently looking to hire a mid-level desktop support professional with a strong motivation to learn and eager to join a team oriented environment.  This local educational non profit is a dynamic organization that looks for individuals who are career-motivated, self-driven, eager, professional and hard working.  The work atmosphere of this organization is both fun and hard-working - professional workshops are offered for all internal staff and lunch is catered for all employees on a bi-weekly basis.  This is a perfect environment for someone who has a strong work ethic and values building strong relationships with co-workers.<br>
 <br>
This position joins a team of 10 others in the IT Operations Department, reporting to an IT Director with over 15 years of varied technical experience.  In addition to learning new technical skills, this position offers tremendous potential for career growth and one-on-one weekly development meetings with the director.  This is a great opportunity for someone who likes to take initiative and is looking for professional growth in network or systems management.  Individuals whom are looking to continue hands-on desktop work while taking on additional network support responsibilities are strongly encouraged to apply.<br>
<br>
- Installation and deployment of 300 wireless laptops<br>
- Desktop migration from Windows XP to Vista<br>
- Software and hardware upgrades, installs and configuration to wireless laptops and PCs<br>
- VPN management<br>
- Creation/maintenance/editing of user accounts (i.e. permissions, security, group policies)<br>
- Troubleshooting MS Office and Outlook issues<br>
- On-site troubleshooting for end users - connectivity and passwords<br>
<br>
Qualifications include: <br>
- At least 3 yrs professional desktop experience <br>
- Windows 2000/2003/XP experience required <br>
- Norton Ghost<br>
- Vista experience preferred<br>
- Knowledge of Server 2003 helpful <br>
- Strong MS Office and Outlook knowledge <br>
- Strong communication and customer service skills <br>
- Associates Degree in Computer Science or related field required <br>
- Bachelors Degree in Computer Science or related field preferred <br>
- Flexibility to work OT <br>
<br>
Please submit resume to Jessica Salerno at jsalerno@psgstaffing.com.<br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we helped almost 5,000 people find jobs this year so chances are good that we can help you too<br>
<br>
]]></description>
<dc:date>2009-11-10T15:13:43-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1460003092.html</dc:source>
<dc:title><![CDATA[Sr. Desktop Support Specialist (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T15:13:43-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1459821462.html">
<title><![CDATA[FREELANCE AV Technicians (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1459821462.html</link>
<description><![CDATA[<h3>Calling all responsible, professional, and reliable Audio Visual Technicians, IT Professionals, Camera Operators, Audio Engineers, Lighting Engineers, Video Engineers, Stagehands, and AV Installers in Boston!</h3>

<p>Immediate Connections, Inc. is the nation's leading Audio Visual Technical Staffing Firm. We have <b>freelance opportunities</b> available at hotels, corporate meetings, large institutions, and conventions in the Boston area. </p>

<p>Send us a resume today for your opportunity to join our successful team! </p>

<p>Responsibilities include: Load-in, set-up, operate, and break down of basic to advanced technology: audio, video, projection, lighting, and video conferencing equipment. Work directly with our clients in a professional manner to ensure a successful event.</p>

<hr>
<p>
</p>

<ul><h4>Requirements/Qualifications:</h4>
<li>Associate's Degree in Communications or equivalent</li> 
<li>CTS Certification is a plus </li>
<li>Excellent Customer Service Skills </li> 
<li>1-5 Years Experience </li>
<li>Able to work well in a team environment and independently </li>
<li>Professional Appearance </li>
<li>Ability to work with all types of audio visual equipment </li>                    
 </ul>
<hr>
<p></p>
<b>Immediate Connections, Inc.</b>
<br>
(617) 242-2555
<br>
<a href="http://www.immediateconnections.com"  rel="nofollow">www.immediateconnections.com</a>
<br>
Email your resume to info@immediateconnections.com.</p>
<p></p>
]]></description>
<dc:date>2009-11-10T13:36:48-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1459821462.html</dc:source>
<dc:title><![CDATA[FREELANCE AV Technicians (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T13:36:48-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1459663796.html">
<title><![CDATA[Junior Systems Administrator (EDI Focus) - E-Commerce (Prudential Tower)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1459663796.html</link>
<description><![CDATA[On a mission to triple its business in the next five years, CSN Stores ($200M+ online retailer) is looking to expand our technology team to drive its growth strategy - expanding its ecommerce portfolio into new categories, investing in existing businesses and launching into new countries.  CSN Stores is headquartered in Boston, MA (Prudential Tower in Back Bay).<br>
<br>
<strong>Background Info on CSN Stores:</strong> (www.csnstores.com) <br>
•	Profitable, rapidly growing, $200M+/year online retailer.<br>
•	Located in the heart of Boston's Back Bay, in the Prudential Tower. <br>
•	Ranked number 63 on the Internet Retailer's Top 500 list for 2009.<br>
•	Ranked as the No. 3 largest online retailer for housewares & home furnishings in the U.S.<br>
•	Ranked as the 4th fastest-growing private company in Massachusetts by the Boston Business Journal in 2008. <br>
•	Listed in the Top 35 Private Companies in Massachusetts for 2008. <br>
•	Recently covered by media organizations such as The Today Show, Real Simple, The New York Times, The Washington Post, Daily Candy, Rachel Ray Show, Chronicle/A&E Network and 2,000+ additional outlets in the U.S., Canada, the U.K. and Ireland. <br>
•	Awarded the 2007 "Perfect Balance Award" by the Ad Club of Boston for a great work-life balance. <br>
•	Our 200+ stores are visited by around 7 million people per month and the numbers are continually growing. <br>
•	We’re looking for great talent to join our company.<br>
•	We're easily accessible by public transportation. <br>
•	Our technology jobs do not typically require travel. <br>
<br>
<strong>OPEN ROLE: JR SYSTEMS ADMINISTRATOR (EDI FOCUS)</strong><br>
<br>
We're looking to grow our systems engineering team by bringing on board a talented individual early in his/her career who wants broad exposure to the technologies that support our infrastructure and our large-scale Internet e-commerce platform.  This role will be multifaceted, but with focus on improving and expanding our EDI (Electronic Data Interchange) capabilities with external partners and vendors.  We will teach you everything you need to know! We offer an opportunity for talented individuals<br>
to get on board with an organization that has similar potential to Amazon, eBay and Google. The best way to learn about growing, scaling and supporting a critical internet software system is to work with a company like ours.<br>
<br>
<strong>Responsibilities: </strong><br>
•	Administering and improving our EDI infrastructure to better facilitate the exchange of electronic data with external partners and vendors. EDI = Electronic Data Interchange – we’ll teach you what you need to know!<br>
•	Managing, monitoring and troubleshooting daily batch processes<br>
•	The planning and deployment of new and upgraded products<br>
•	Seeking and implementing ways to make the system more efficient via scripting<br>
•	Helping to provide second-level support to our staff for technologies including: Windows XP, Windows Server 2003, Exchange Server 2007, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony and CISCO networking<br>
<br>
<strong>Qualifications: </strong><br>
•	BA or BS degree from a 4-year college or university<br>
•	A high degree of technical aptitude and troubleshooting skills<br>
•	Experience with handling data in a structured text format (XML, CSV, EDI) a large plus<br>
•	A working knowledge of email, FTP and HTTP technologies<br>
•	Familiarity with SQL and databases a plus<br>
•	Scripting ability, especially using VBScript and/or PHP, a large plus<br>
•	Unix/Linux (particularly FreeBSD) knowledge/interest a plus<br>
<br>
<strong>Other traits we look for: </strong><br>
•	Excellent interpersonal and team building skills<br>
•	An easy-going attitude and strong sense of humor<br>
•	A positive, people-oriented and energetic attitude<br>
•	An analytical, creative, and innovative approach to solving problems<br>
•	An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it <br>
<br>
<strong>Why should I join CSN Stores? </strong><br>
<br>
CSN Stores is a fast-growing company in a very open office environment where financial and marketing information is readily shared and everyone's opinion counts. We offer competitive salary, profit sharing, health, dental and life insurances, 401k plan with company matching and other perks including season Red Sox, Celtics and Bruins tickets and snacks. We find that our benefits package rivals that of most Fortune 500 companies. We pride ourselves on being a great place to work. Now is the time to join. <br>
<br>
<strong>So, where do I send my resume? </strong><br>
<br>
If you are a self-motivated, high-energy professional looking for a fast-paced environment with great advancement potential, please forward your resume via email to techjobs@csnstores.com. You can also send it to: CSN Stores, ATTN: Recruiting, Prudential Tower, 800 Boylston St. Suite 1600, Boston, MA 02199, or via fax to 617-532-6800. <br>
<br>
<strong>Note: </strong>CSN Stores is an Equal Opportunity Employer.<br>
]]></description>
<dc:date>2009-11-10T12:15:32-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1459663796.html</dc:source>
<dc:title><![CDATA[Junior Systems Administrator (EDI Focus) - E-Commerce (Prudential Tower)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T12:15:32-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1459651209.html">
<title><![CDATA[Junior Systems / Support Engineer with Leading E-Commerce Company! (Prudential Tower)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1459651209.html</link>
<description><![CDATA[On a mission to triple its business in the next five years, CSN Stores ($200M+ online retailer) is looking to expand our technology team to drive its growth strategy - expanding its ecommerce portfolio into new categories, investing in existing businesses and launching into new countries.  CSN Stores is headquartered in Boston, MA (Prudential Tower in Back Bay).<br>
<br>
<strong>Background Info on CSN Stores: </strong>(www.csnstores.com) <br>
•	Profitable, rapidly growing, $200M+/year online retailer.<br>
•	Located in the heart of Boston's Back Bay, in the Prudential Tower. <br>
•	Ranked number 63 on the Internet Retailer's Top 500 list for 2009.<br>
•	Ranked as the No. 3 largest online retailer for housewares & home furnishings in the U.S.<br>
•	Ranked as the 4th fastest-growing private company in Massachusetts by the Boston Business Journal in 2008. <br>
•	Listed in the Top 35 Private Companies in Massachusetts for 2008. <br>
•	Recently covered by media organizations such as The Today Show, Real Simple, The New York Times, The Washington Post, Daily Candy, Rachel Ray Show, Chronicle/A&E Network and 2,000+ additional outlets in the U.S., Canada, the U.K. and Ireland. <br>
•	Awarded the 2007 "Perfect Balance Award" by the Ad Club of Boston for a great work-life balance. <br>
•	Our 200+ stores are visited by around 7 million people per month and the numbers are continually growing. <br>
•	We’re looking for great talent to join our company.<br>
•	We're easily accessible by public transportation. <br>
•	Our technology jobs do not typically require travel. <br>
<br>
<strong>OPEN ROLE: JR. SYSTEMS / SUPPORT ENGINEER </strong><br>
<br>
We're looking to grow our systems administration team by bringing on board a talented individual early in his/her career who wants broad exposure to the technologies that support our infrastructure and our large-scale Internet e-commerce platform. We offer an opportunity for talented individuals<br>
to get on board with an organization that has similar potential to Amazon, eBay and Google. The best way to learn about growing, scaling and supporting a critical internet software system is to work with a company like ours.<br>
<br>
<strong>Responsibilities:  </strong><br>
•	Providing first and second-level support to our employees for all IT-related concerns, which includes supporting and troubleshooting technologies such as: Windows XP, Windows Server 2003, Exchange Server 2007, Active Directory, DNS, DHCP, File/Print Services, Spam/Virus Protection, VOIP telephony, CISCO networking and our own proprietary software<br>
•	Preparing, repairing and deploying desktop computers and other office equipment<br>
•	Maintaining and expanding our Ethernet networks<br>
•	Managing, monitoring and troubleshooting daily batch and backup processes<br>
•	Helping with the planning and deployment of new and upgraded products<br>
•	Helping to seek out and implement ways to make a system or process more efficient<br>
<br>
<strong>Qualifications:  </strong><br>
•	BA or BS degree from a 4-year college or university<br>
•	A high degree of technical aptitude and troubleshooting skills<br>
•	A strong sense of customer service, attention to detail and desire for organization<br>
•	Experience in a college lab, helpdesk or other service-oriented IT role a large plus<br>
•	Solid understanding of Microsoft technologies<br>
•	Unix/Linux (particularly FreeBSD) knowledge/interest a plus<br>
•	Ability to handle multiple tasks concurrently and prioritize appropriately.<br>
•	Familiarity with email, FTP and HTTP technologies<br>
•	Scripting ability, especially using VBScript and/or PHP, a large plus<br>
<br>
<strong>Other traits we look for:  </strong><br>
•	Excellent interpersonal and team building skills<br>
•	An easy-going attitude and strong sense of humor<br>
•	A positive, people-oriented and energetic attitude<br>
•	An analytical, creative, and innovative approach to solving problems<br>
•	An interest in working hard and being challenged in a fast-paced environment, and having fun while doing it <br>
<br>
<strong>Why should I join CSN Stores? </strong><br>
<br>
CSN Stores is a fast-growing company in a very open office environment where financial and marketing information is readily shared and everyone's opinion counts. We offer competitive salary, profit sharing, health, dental and life insurances, 401k plan with company matching and other perks including season Red Sox, Celtics and Bruins tickets and snacks. We find that our benefits package rivals that of most Fortune 500 companies. We pride ourselves on being a great place to work. Now is the time to join. <br>
<br>
<strong>So, where do I send my resume? </strong><br>
<br>
If you are a self-motivated, high-energy professional looking for a fast-paced environment with great advancement potential, please forward your resume via email to techjobs@csnstores.com. You can also send it to: CSN Stores, ATTN: Recruiting, Prudential Tower, 800 Boylston St. Suite 1600, Boston, MA 02199, or via fax to 617-532-6800. <br>
<br>
<strong>Note:</strong> CSN Stores is an Equal Opportunity Employer.<br>
]]></description>
<dc:date>2009-11-10T12:09:12-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1459651209.html</dc:source>
<dc:title><![CDATA[Junior Systems / Support Engineer with Leading E-Commerce Company! (Prudential Tower)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T12:09:12-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1459588794.html">
<title><![CDATA[Customer Service Rep- Software Company (Acton)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1459588794.html</link>
<description><![CDATA[Customer Service Rep<br>
<br>
Field customer issues and questions, work to assist customers w/ solutions to questions or problems received through e-mail, web or over the phone. Support and interact with Tech Support and Inside Sales. 1-2 Years Call Center/Customer Service experience in hi-tech environment. College degree highly preferred. <br>
<br>
Salary: $17/hr<br>
]]></description>
<dc:date>2009-11-10T11:36:13-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1459588794.html</dc:source>
<dc:title><![CDATA[Customer Service Rep- Software Company (Acton)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-10T11:36:13-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1458675264.html">
<title><![CDATA[Tier 1 Technical Support Representative (Part-Time) $10-12 per hour (Littleton, MA 01460)]]></title>
<link>http://boston.craigslist.org/nwb/tch/1458675264.html</link>
<description><![CDATA[Tier 1 Technical Support Representative (Part-Time)<br>
<br>
Candidates should have excellent communication skills both verbal and written, the ability to work in a team<br>
<br>
atmosphere, must be comfortable using a computer and navigating browser screens, and have flexible work hours<br>
<br>
to include days, nights, weekends, swing shifts and holidays. Previous customer service experience is a plus. Job<br>
<br>
responsibilities include: providing telephone and e-mail support services, performing initial troubleshooting into<br>
<br>
customer problems, inputting and updating problems into a database and providing status updates to customers,<br>
<br>
staying current in departmental policies and procedures such as email, memos, and training guides and providing<br>
<br>
weekly status reports for management. New hires will be expected to quickly become proficient in use of relevant<br>
<br>
Inforonics Software products and other vendor packages required to support problem resolution.<br>
<br>
 <br>
<br>
Be part of the revolution of Service Availability Management (SAM) and Technical Support Services. <br>
<br>
A career with Inforonics expands your potential and keeps you on the cutting edge of these high-growth<br>
<br>
industries and the outsourced information technology future. Inforonics’ broad range of technical support<br>
<br>
and SAM solutions offers a variety of opportunities to work in such diverse fields as Rich Internet Applications,<br>
<br>
Datacenter Management, End-user Support, Mobile Computing, Automation, Web Analytics and<br>
<br>
more.<br>
<br>
Located in scenic Littleton, Massachusetts, Inforonics offers an entrepreneurial and professional, but casual,<br>
<br>
work atmosphere. We know that our employees are critical to our success, and we offer a competitive<br>
<br>
salary and comprehensive benefits. In addition, Inforonics' supportive environment includes:<br>
<br>
* Fitness Room<br>
<br>
* Soccer League<br>
<br>
* Jogging/Walking area<br>
<br>
* Showers/Locker Rooms<br>
<br>
* Pleasant, Hassle free commute!<br>
<br>
Equal access to programs, services, and employment is available to all qualified persons. Those applicants<br>
<br>
requiring reasonable accommodation to the application and/or interview process should notify a<br>
<br>
representative of the Hiring, Morale and Culture Department (HMC).<br>
 <br>
 ]]></description>
<dc:date>2009-11-09T17:53:49-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1458675264.html</dc:source>
<dc:title><![CDATA[Tier 1 Technical Support Representative (Part-Time) $10-12 per hour (Littleton, MA 01460)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-09T17:53:49-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1458629449.html">
<title><![CDATA[Part-Time Apple-Mac Assistance (Somerville)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1458629449.html</link>
<description><![CDATA[We are a Somerville couple (environmentalist, architect) in Somerville in our 50s - we are also devoted Apple fans looking for some next-level help with our systems and equipment.   We read MacLife and MacWorld, we go to the Apple Store, and we try to keep up, but we still need part-time assistance from a Apple semi-pro who can come to our house for a few hours a month to help us take a few more sophisticated steps into the Apple universe.   <br>
<br>
We need someone, for example, who can make sure that we are networked properly, can backup everything through Airport Extreme, run music remotely into our rooms, answer our semi-technical questions, and guide us in some intelligent purchasing decisions.   We are available days and evenings.  Pay would be in the vicinity of $20-25 an hour depending on your experience and skill, perhaps more if you are really a whiz.  Please send a short CV and your relevant Mac/Apple background and abilities.]]></description>
<dc:date>2009-11-09T17:26:34-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1458629449.html</dc:source>
<dc:title><![CDATA[Part-Time Apple-Mac Assistance (Somerville)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-09T17:26:34-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1458391764.html">
<title><![CDATA[Part Time IS Job (Great for Students) (Logan Airport Area, Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1458391764.html</link>
<description><![CDATA[IS Part-Timer Requirements<br>
<br>
•	Hours: <br>
o	Tue 1400 – 2000 <br>
o	Thu 1400 – 2000<br>
o	Sat 1000 – 1830<br>
<br>
•	Duties:<br>
o	Print Tags per Production Document<br>
o	Create menu cycle change schedules for International Airlines <br>
o	Maintain Department Production documents<br>
o	Assist with Tag upkeep<br>
o	Become familiar with Dispatch functions (Input counts in billing systems, print out bills and flight support documents)<br>
<br>
<br>
Qualifications:<br>
<br>
•	Preferably engineering, technical student<br>
•	Experience writing and maintaining tight, efficient code<br>
•	Familiar with Perl, VBScript<br>
•	Up on technical trends<br>
•	Preferably, able to work holidays]]></description>
<dc:date>2009-11-09T15:01:33-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1458391764.html</dc:source>
<dc:title><![CDATA[Part Time IS Job (Great for Students) (Logan Airport Area, Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-09T15:01:33-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1458261423.html">
<title><![CDATA[HelpDesk Associate (MCP Required) to 45k (Needham)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1458261423.html</link>
<description><![CDATA[<br>
Our client is looking for an experienced help desk candidate to help out with clients, internal issues as well as remote users. Experience and a Microsoft Certification is required. 
<br>

<br>
Duties and Responsibilities: 
<br>

<br>

<br>
Provide technical / desktop support to 70 PC users in multiple locations 
<br>
Help desk, troubleshooting, remote support for Windows XP and Windows Vista machines 
<br>
Assist the IT Manager in all IT operations 
<br>
Manage user and mail accounts in Active Directory/Exchange 2007 
<br>
Actively participate in the design and development of new processes 
<br>

<br>

<br>

<br>

<br>

<br>
-------------------------------------------------------------------------------- 
<br>

<br>
Requirements 
<br>

<br>

<br>
Bachelor's degree in a related field 
<br>
One to two years of technical and desktop IT support experience 
<br>
Microsoft Certified Professional (MCP) certification minimum 
<br>
Basic Active Directory experience 
<br>
Exposure to Windows 2003, Windows 2008, Exchange 2007 
<br>
Strong customer support skills - the basis for this position 
<br>
Strong communication skills - must provide honest, direct feedback 
<br>
Excellent verbal and written communication skills 
<br>
Must have the ability to meet deadlines, prioritize appropriately, cope well with change, and maintain composure under pressure 
<br>
Be accountable for results, approach obstacles proactively, and look for ways to resolve problems and issues]]></description>
<dc:date>2009-11-09T13:56:14-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1458261423.html</dc:source>
<dc:title><![CDATA[HelpDesk Associate (MCP Required) to 45k (Needham)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-09T13:56:14-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1458212181.html">
<title><![CDATA[IT Support, International Nonprofit (Coolidge Corner)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1458212181.html</link>
<description><![CDATA[Part-Time IT Professional sought to provide technical support to 5-<br>
person office an international nonprofit organization.<br>
<br>
Schedule: On-site 3-4 days/week, 10-15 hours/week. Rare “on-call” system troubleshooting.<br>
<br>
Job Responsibilities:<br>
<br>
1) Computer ”Help Desk” support<br>
• Mostly Macintosh environment: Mac OS X workstation support (printer drivers, diagnose issues, software updates)<br>
• Some experience with PCs preferred<br>
• Email support (Eudora, Entourage)<br>
• Required: working knowledge of FileMaker Pro, MS Word, Excel and PowerPoint<br>
• Preferred: Familiarity with Adobe Creative Suite (Acrobat Pro, DreamWeaver,<br>
Photoshop, Illustrator) and pre-press software (Quark and InDesign)<br>
<br>
2) General IT Support<br>
• Network maintenance<br>
• Centralized backup maintenance (Retrospect, Time Machine)<br>
• Basic Mac Server maintenance (X Serve)<br>
<br>
Expanded Responsibilities (depending on experience):<br>
<br>
• Web Design & Implementation (DreamWeaver, CSS, PHP)<br>
• FileMaker Pro Server management<br>
• OS X Server troubleshooting<br>
• Manage and adjust fire wall and VPN settings (SonicWall)<br>
<br>
If interested, please send resume by email.<br>
]]></description>
<dc:date>2009-11-09T13:32:24-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1458212181.html</dc:source>
<dc:title><![CDATA[IT Support, International Nonprofit (Coolidge Corner)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-09T13:32:24-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1457931196.html">
<title><![CDATA[Computer Operator I (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1457931196.html</link>
<description><![CDATA[Second Shift Rotating Computer Operator<br>
<br>
<br>
4PM-12AM 5 days/week OR 2PM-12AM 4 days/week<br>
<br>
Optimizes computer services to the hospital<br>
community by monitoring equipment and<br>
responding to error messages and or alarms<br>
according to established principles and<br>
procedures. <br>
<br>
Protects the hospital's investment in<br>
recorded data through the orderly and<br>
reliable performance of backups according to<br>
established schedules.<br>
<br>
Uses: Symantec Netbackup, Control-M,<br>
Peoplesoft, OpenNMS and other applications<br>
in a large 7x24 Unix and Windows<br>
environment<br>
<br>
Interested applicants should visit our website at www.childrenshospital.org and refer to req ID number 20514BR to apply.]]></description>
<dc:date>2009-11-09T11:15:09-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1457931196.html</dc:source>
<dc:title><![CDATA[Computer Operator I (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-09T11:15:09-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1457881396.html">
<title><![CDATA[IT Specialist (Burlington)]]></title>
<link>http://boston.craigslist.org/nos/tch/1457881396.html</link>
<description><![CDATA[Do you enjoy working with people? Are you a hands-on, solution-oriented technical professional who is looking for a place to develop? Do you like working in a team environment where people support each other and encourage collaboration? <br>
<br>
Our client, a large financial services organization in Burlington, is looking for an IT Specialist to join their 25+ person IT Division. The overall function of this position will involve day-to-day end user support and troubleshooting, desktop projects, organization and planning. <br>
<br>
Primary duties of the position: <br>
<br>
- Maintenance of software and hardware <br>
- Utilizing ticketing system on a daily basis <br>
- Active Directory user management and group policies <br>
- Communication with internal staff re: software updates and hardware upgrades <br>
- Working with IT team to provide feedback on design and implementation ideas <br>
- Supporting Microsoft applications <br>
- System installations <br>
<br>
Requirements: <br>
<br>
- At least 2 yrs of professional IT experience <br>
- MUST have hands on work experience (contract or project based) in the past 3 months<br>
- Advanced troubleshooting skills for desktop Windows 2000/2003/XP <br>
- Experience using Ghost 7.5 <br>
- Proficient knowledge of MS Office, including Outlook <br>
- Excellent communication skills <br>
- Strong problem solving and decision making skills <br>
- Excellent time management skills <br>
<br>
Please submit resume to kfruggiero@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too. <br>
<br>
]]></description>
<dc:date>2009-11-09T10:48:51-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1457881396.html</dc:source>
<dc:title><![CDATA[IT Specialist (Burlington)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-09T10:48:51-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1456497224.html">
<title><![CDATA[Hardware/Software Technician (Waltham, MA)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1456497224.html</link>
<description><![CDATA[Hardware/Software Technician<br>
 <br>
Our client, a successful, international high-tech Company is seeking a Hardware/Software Technician to join the R&D group in their Waltham location.  The ideal candidate is a creative thinker who enjoys tackling and solving problems, possesses strong communication skills, interacts well with all levels of management and is comfortable working in a culturally diverse, multi-national organization.<br>
<br>
<br>
Principle Responsibilities:<br>
<br>
Perform R&D testing on custom printers and equipment.<br>
Troubleshoot proprietary hardware and/or software problems as needed.<br>
Install, maintain and upgrade printers and peripherals devices (readers, scanners, etc) on customer sites.<br>
Assist in the preparation of trade shows and customer demonstrations.<br>
Travel internationally up to 30% of time.<br>
<br>
<br>
 Qualifications:<br>
<br>
1-2 years professional work experience. <br>
Bachelor’s degree in Electrical or Mechanical Engineering preferred.<br>
Proficiency in Microsoft Office.<br>
Ability to successfully pass substance abuse and other required pre-employment tests. <br>
Comfortably able to lift up to 40 pounds of equipment.<br>
Ability to obtain US Security clearance.<br>
<br>
<br>
All interested candidates should submit a resume and salary requirements to Kathy Gobes at HR Alliance Group, Inc. via email only: kgobes@hr-alliancegroup.com  <br>
<br>
This Company is an Equal Opportunity Employer.<br>
]]></description>
<dc:date>2009-11-08T08:55:55-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1456497224.html</dc:source>
<dc:title><![CDATA[Hardware/Software Technician (Waltham, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-08T08:55:55-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1456460117.html">
<title><![CDATA[Repair Manager/Technician (Back Bay, Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1456460117.html</link>
<description><![CDATA[A busy luxury international retail establishment in Boston has an immediate opening for a full time energetic repair manager experienced with minor watch repair and some knowledge of photography with great potential for growth.  This is an exciting opportunity to interact with high-end clients in a friendly retail environment.  No prior watch making in necessary. 
<br>
 This position requires the following:
<br>
Basic Knowledge of metal smithing or Jewelry making, 
<br>
A self motivated person
<br>
Ability to multitask
<br>
Ability to learn quickly
<br>
Excellent customer service/communications skills
<br>
Punctual with positive attitude
<br>
Energetic and friendly
<br>
Strong organizational skills & attention to detail  
<br>
Computer knowledge 
<br>
Professional dress code is strictly enforced.  
<br>
Graduates of School of Museum of Fine Arts in Metal Smithing and Jewelry would be a perfect fit!
<br>
Will provide full training.
<br>
Benefits and training are provided with competitive salary.]]></description>
<dc:date>2009-11-08T07:30:07-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1456460117.html</dc:source>
<dc:title><![CDATA[Repair Manager/Technician (Back Bay, Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-08T07:30:07-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1456100919.html">
<title><![CDATA[Technical Services Engineer (North Andover, MA)]]></title>
<link>http://boston.craigslist.org/nos/tch/1456100919.html</link>
<description><![CDATA[Prevatek Development offers web and desktop applications for various banking, ecommerce and client-specific needs. Our applications are used by hundreds of organizations across the country.  We're launching a new line of applications and are looking for unique individuals to complement our team.<br>
<br>
We are looking for an energetic self-starter able to work well with clients.  Excellent problem solving skills are needed along with a strong aptitude for learning and using new technology.   Effective organizational skills will help you manage multiple tasks.<br>
<br>
Responsibilities<br>
•	Work directly with clients and project staff, providing assistance over the phone and on-site<br>
•	Pre-deployment application testing.  Following our test reporting workflow.<br>
•	Assist with application deployment, providing assistance to clients, working within our deployment methodology<br>
•	Identify and correct problems with product deployment procedures, ensuring highest possible level of consistency<br>
•	Provide end-user training both in-house and on-site<br>
<br>
Qualifications<br>
•	College degree in Computer Science or related area is preferred<br>
•	Excellent interpersonal skills<br>
•	Experience with SQL Server is preferred<br>
•	Familiarity web-based applications and web services/ASP/.NET a plus<br>
•	We are eager to provide training for the right candidate<br>
<br>
We offer competitive compensation, vacation, medical coverage, disability insurance and 401k.<br>
<br>
Please send a brief to-the-point application with your resume to jobs@prevatek.com.  We will not respond to unsolicited recruiters.  This position is located in North Andover, Massachusetts.<br>
]]></description>
<dc:date>2009-11-07T18:37:42-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1456100919.html</dc:source>
<dc:title><![CDATA[Technical Services Engineer (North Andover, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-07T18:37:42-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1454656823.html">
<title><![CDATA[Sr. Technical Support Specialist 3rd Shift]]></title>
<link>http://boston.craigslist.org/gbs/tch/1454656823.html</link>
<description><![CDATA[<div> <p align="center">  <img src="https://www.interviewexchange.com/logo/RopesGray.jpg" border="0">  <br> <b>Sr. Technical Support Specialist M-F 12am-8am-work from home</b><br> <b style="color:#993366;">Boston, MA; New York, NY; Washington, DC; San Francisco, CA; Chicago, IL; </b> </p> <p> <b style="color:#993366;"> Information Technology
 &#150; Oct 30, '09 </b> </p> <p> <b style="color:#993366;">About Ropes and Gray:</b><br> Ropes &amp; Gray is a leading national, and increasingly international, law firm. It is consistently recognized as a top-ten player in its Private Equity, Investment Management, Intellectual Property, Government Enforcement, Life Sciences and Complex Business Litigation practices, among others.  
&nbsp;<br> 
&nbsp;<br>The firm has a strong track record of growth and accomplishment. Building around its leading national practices the firm has, in the last five years, quadrupled its New York presence, doubled its California presence, and opened an office in Chicago. The firm has also grown internationally, adding offices in Tokyo and Hong Kong. </p> <p><b style="color:#993366;">Job Description:</b><br>  Looking for a highly qualified and motivated Senior Technical Support Specialist to provide first tier phone support for the efficient resolution of technology problems and requests.  
&nbsp;<br>
&nbsp;<br>This role is responsible for providing in-depth technical support and leading the problem-solving/troubleshooting efforts for internal customers in all domestic and international offices.  
&nbsp;<br>Receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools.  
&nbsp;<br>
&nbsp;<br>This is a work from home position and requires proven ability to work independently with limited direct supervision.  The assigned shift is from 12am to 8am, Monday through Friday and requires on-call weekend support on a rotated basis.  Occasional travel to a Ropes &amp; Gray office for training or other business needs.   
&nbsp;<br>
&nbsp;<br>An ideal candidate has experience providing support in a legal environment where there is high volume. The Senior Technical Support Specialist position is assigned to the User Support &amp; IT Training Team and reports to the Manager of User Support.
&nbsp;<br>
&nbsp;<br>ESSENTIAL CAPABILITIES:  
&nbsp;<br>*Excellent listening, questioning and analytical skills along with the ability to remain calm under pressure &amp; work in a concise, clear &amp; focused manner are necessary
&nbsp;<br>* Ability to understand and assimilate to the organization's culture, philosophy and values 
&nbsp;<br>* Ability to demonstrate analytical problem solving skills by balancing the use of trouble shooting tools  in minimal time
&nbsp;<br>* Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations 
&nbsp;<br>* Ability to relate to non-technical users in user-friendly language 
&nbsp;<br>* Ability to gauge one's strengths and limitations, escalating problems when needed, in effort to move self and others forward positively
&nbsp;<br>* Ability to manage multiple and sometimes competing priorities to meet all deadlines </p> <p><b style="color:#993366;">Requirements:</b><br>  EDUCATION, EXPERIENCE AND SKILLS REQUIRED:  
&nbsp;<br>* Minimum of 5 years of experience with Help Desk work in a law firm or relative experience.
&nbsp;<br>* Associate's Degree in Computer Science or completion of a program at a recognized technical institute required 
&nbsp;<br>* Prior experience and proven success in a work from home capacity
&nbsp;<br>* Microsoft Certified Applications Specialist Certification within 12 months of hire * Prior experience with troubleshooting enterprise and desktop applications  
&nbsp;<br>* Experience working with a trouble ticketing system and an environment where calls are distributed via a call routing system
&nbsp;<br>*Strong written &amp; oral communication skills  
&nbsp;<br>*  Self starter who is a curious learner, independently motivated, professional, responsible and reliable
&nbsp;<br>
&nbsp;<br>ESSENTIAL FUNCTIONS:  
&nbsp;<br>* Provide exceptional customer service while responding to telephone calls, e-mail and personnel requests for technical support. Track &amp; monitor the problem to insure a timely resolution and follow-up 
&nbsp;<br>* Works with callers and other help desk specialists to resolve simple to complex information system problems
&nbsp;<br>* Perform day-to-day activities within established service levels &amp; metrics
&nbsp;<br>* Create balanced &amp; comprehensive strategies * Provide expert level document formatting skills in Word in support of heavy document production environment ( Styles, Outlines, Numbering, Table of Contents, etc)
&nbsp;<br>* Monitor types of incoming calls and common resolutions to gain knowledge of other resolution avenues
&nbsp;<br>*  Apply functional knowledge and troubleshooting skills to resolve issues related to problems with Blackberry devices, Remote Access capabilities (VPN, Citrix, RSA tokens ,etc), Document Management system (preferably FileSite), MS Outlook (delegates, rules, etc), Hardware, Printers &amp; other network devices (Issues are not limited to these areas)
&nbsp;<br>* Participates in analysis of client trouble ticket data which may require changes to procedures, standards and systems </p>  <p><b style="color:#993366;">Additional Information:</b><br> * Ability to work well with others, harness different skills and experience, and build a strong sense of team spirit  
&nbsp;<br>* Willingness to expand IT diagnostics of issues to incorporate new problem solutions into User Support
&nbsp;<br>* Proactively seeks out and attends on-going training for career development
&nbsp;<br>* Ability to work in a multi-office environment  
&nbsp;<br>* Ability to work effectively in a culturally and educationally diverse environment
&nbsp;<br>* Capable of translating knowledge of approaches, tools &amp; techniques into resolving technical (hardware, software, application) problems  
&nbsp;<br>* Ability to work independently with minimal supervision in an organized, disciplined and consistent manner
&nbsp;<br>* Willingness to receive constructive criticism or feedback on job performance and adjust work habits as necessary 
&nbsp;<br>* Ability to quickly process information with high levels of accuracy  
&nbsp;<br>* Ability to maintain strict confidentiality of the firm's internal and personnel affairs </p>  <p align="center"><br>
<a href="http://ropesgray.interviewexchange.com/candapply.jsp?JOBID=15934&amp;jobboard=26"  rel="nofollow">
<font size="3"><b>Apply Online</b></font></a> 
</p> 
</div>
    
]]></description>
<dc:date>2009-11-06T17:06:30-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1454656823.html</dc:source>
<dc:title><![CDATA[Sr. Technical Support Specialist 3rd Shift]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-06T17:06:30-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1454395154.html">
<title><![CDATA[HelpDesk Specialist (Waltham, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1454395154.html</link>
<description><![CDATA[Are you a team player with great people skills and an affinity for the technical area? Are you looking to be part of an organization that is dedicated to indispensable service? 
<br>
In this role, you will offer technical support to our internal customers as a member of our fast-paced HelpDesk team. You must be ready to help resolve a range of technological issues for our internal users, and be especially patient and flexible. 
<br>

<br>
Perform IT administrative functions, such as IT purchasing and asset documentation 
<br>
End-user support of PC desktop environment through the HelpDesk 
<br>
Troubleshoot PC desktop/laptop and printer hardware issues 
<br>
Troubleshoot PC applications such as Microsoft Office, Outlook, Visio, and so on 
<br>
Troubleshoot Avaya phone systems 
<br>
Assist in the administration of the phone system 
<br>
Assist management in developing more robust and efficient IT processes 
<br>
Propose and implement cost- and/or time-saving solutions 
<br>
Ensure key IT performance and service metrics are maintained
<br>

<br>
The ideal candidate would also meet the following requirements:
<br>

<br>
1–2 years’ helpdesk experience 
<br>
Experience with Microsoft Windows 2000, XP, MS Office, and MS Exchange required 
<br>
Ability to report, on a timely basis, status of projects and activities to IT management 
<br>
Service-oriented focus 
<br>
Strong customer service skills 
<br>
Able to handle multiple tasks of varying complexity 
<br>
Able to communicate effectively over the phone, and in person, to assist users
<br>

<br>
Please apply to careers@commonwealth.com
<br>

<br>
www.commonwealth.com
<br>

<br>
Commonwealth is an equal opportunity employer.]]></description>
<dc:date>2009-11-06T14:32:49-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1454395154.html</dc:source>
<dc:title><![CDATA[HelpDesk Specialist (Waltham, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-06T14:32:49-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1454364035.html">
<title><![CDATA[IT Specialist, Phone Support (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1454364035.html</link>
<description><![CDATA[<div> <p align="center">  <img src="https://www.interviewexchange.com/logo/RopesGray.jpg" border="0">  <br> <b>IT Specialist, Phone Support- M-F 8am-4pm work from home</b><br> <b style="color:#993366;">Boston, MA; San Francisco, CA; New York, NY; Washington, DC; Chicago, IL; </b> </p> <p> <b style="color:#993366;"> Information Technology
 &#150; Oct 30, '09 </b> </p> <p> <b style="color:#993366;">About Ropes and Gray:</b><br> Ropes &amp; Gray is a leading national, and increasingly international, law firm. It is consistently recognized as a top-ten player in its Private Equity, Investment Management, Intellectual Property, Government Enforcement, Life Sciences and Complex Business Litigation practices, among others.  
&nbsp;<br> 
&nbsp;<br>The firm has a strong track record of growth and accomplishment. Building around its leading national practices the firm has, in the last five years, quadrupled its New York presence, doubled its California presence, and opened an office in Chicago. The firm has also grown internationally, adding offices in Tokyo and Hong Kong. </p> <p><b style="color:#993366;">Job Description:</b><br>  Looking for a highly qualified and motivated IT Specialist to provide first tier phone support for the efficient resolution of technology problems and requests.  
&nbsp;<br>
&nbsp;<br>This role is responsible for providing in-depth technical support and leading the problem-solving/troubleshooting efforts for internal customers in all domestic and international offices.  
&nbsp;<br>The IT Specialist receives, prioritizes, documents, and actively resolves end user technical requests via the phone using diagnostic skills, knowledge management and help request tracking tools.  
&nbsp;<br>
&nbsp;<br>This is a work from home position and requires proven ability to work independently with limited direct supervision.  The assigned shift is from 8am to 4pm, Monday through Friday and requires on-call weekend support on a rotated basis.  Occasional travel to a Ropes &amp; Gray office for training or other business needs.   
&nbsp;<br>An ideal candidate has experience providing support in a legal environment where there is high volume. The IT Specialist, Phone Support position is assigned to the User Support &amp; IT Training Team and reports to the Manager of User Support.
&nbsp;<br>
&nbsp;<br>ESSENTIAL CAPABILITIES:  
&nbsp;<br>*Excellent listening, questioning and analytical skills 
&nbsp;<br>*Ability to remain calm under pressure &amp; work in a concise, clear &amp; focused manner 
&nbsp;<br>* Ability to understand and assimilate to the organization's culture, philosophy and values 
&nbsp;<br>* Ability to demonstrate analytical problem solving skills by balancing the use of trouble shooting tools with a practical application of experience and creativity in minimal time
&nbsp;<br>* Ability to understand customer needs and expectations, provide excellent service in direct and indirect manner, and fulfill customer expectations 
&nbsp;<br>* Ability to relate to non-technical users in user-friendly language 
&nbsp;<br>* Ability to gauge one's strengths and limitations, escalating problems when needed, in effort to move self and others forward positively
&nbsp;<br>* Ability to manage multiple and sometimes competing priorities </p> <p><b style="color:#993366;">Requirements:</b><br>  ESSENTIAL FUNCTIONS:  
&nbsp;<br>* Provide exceptional customer service while responding to telephone calls, e-mail and personnel requests for technical support. Track &amp; monitor the problem to insure a timely resolution and follow-up 
&nbsp;<br>* Works with callers and other help desk specialists to resolve simple to complex information system problems
&nbsp;<br>* Perform day-to-day activities within established service levels &amp; metrics
&nbsp;<br>* Create balanced &amp; comprehensive strategies to achieve goals through careful preparation &amp; organization  
&nbsp;<br>* Provide expert level document formatting skills in Word in support of heavy document production environment (Styles, Outlines, Numbering, Table of Contents, etc)
&nbsp;<br>*  Apply functional knowledge and troubleshooting skills to resolve issues related to problems with Blackberry devices, Remote Access capabilities (VPN, Citrix, RSA tokens ,etc), Document Management system (preferably FileSite), MS Outlook (delegates, rules, etc), Hardware, Printers &amp; other network devices (Issues are not limited to these areas)
&nbsp;<br>* Develops a knowledge of Firm's total computing environment &amp; the quality management processes and practices  
&nbsp;<br>
&nbsp;<br>EDUCATION, EXPERIENCE AND SKILLS REQUIRED:  
&nbsp;<br>* Minimum of 2 years of experience with Help Desk work in a law firm or relative experience.
&nbsp;<br>* Associate's Degree in Computer Science or completion of a program at a recognized technical institute required 
&nbsp;<br>* Prior experience and proven success in a work from home capacity
&nbsp;<br>* Microsoft Certified Applications Specialist Certification within 12 months of hire 
&nbsp;<br>* Prior experience with troubleshooting enterprise and desktop applications  
&nbsp;<br>* Experience working with a trouble ticketing system and an environment where calls are distributed via a call routing system
&nbsp;<br>*Strong written &amp; oral communication skills 
&nbsp;<br>* Self starter who is a curious learner, independently motivated, professional, responsible and reliable </p>  <p><b style="color:#993366;">Additional Information:</b><br> ESSENTIAL CAPABILITIES CONT:  
&nbsp;<br>* Capable of translating knowledge of approaches, tools &amp; techniques into resolving technical (hardware, software, application) problems  
&nbsp;<br>* Ability to work independently with minimal supervision in an organized, disciplined and consistent manner
&nbsp;<br>* Willingness to receive constructive criticism or feedback on job performance and adjust work habits 
&nbsp;<br>* Ability to quickly process information with high levels of accuracy  
&nbsp;<br>* Ability to deal with changes and adapt to a changing environment  
&nbsp;<br>* Ability to maintain strict confidentiality of the firm's internal and personnel affairs 
&nbsp;<br>* Ability to work well with others, harness different skills and experience, and build a strong sense of team spirit  
&nbsp;<br>* Willingness to expand IT diagnostics of issues to incorporate new problem solutions 
&nbsp;<br>* Proactively seeks out and attends training 
&nbsp;<br>*  Ability to work in a multi-office environment  
&nbsp;<br>* Ability to work effectively in a culturally diverse environment </p>  <p align="center"><br>
<a href="http://ropesgray.interviewexchange.com/candapply.jsp?JOBID=15935&amp;jobboard=26"  rel="nofollow">
<font size="3"><b>Apply Online</b></font></a> 
</p> 
</div>
    

]]></description>
<dc:date>2009-11-06T14:15:46-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1454364035.html</dc:source>
<dc:title><![CDATA[IT Specialist, Phone Support (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-06T14:15:46-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1454171066.html">
<title><![CDATA[Technical Support Engineer - SharePoint Administration Tools (Woburn)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1454171066.html</link>
<description><![CDATA[We are not a Help Desk!  We are a Technical Support Engineering team.  This is a fantastic opportunity for someone with the right attitude to learn and succeed.<br>
<br>
Join our Technical Support team and work with our customers to help them use our products to ease their Microsoft SharePoint administration needs.  In this role we troubleshoot and diagnose customer issues in a collaborative team-based environment.  Your day will be broken down between supporting our customers and internal hands-on systems administration.<br>
<br>
Required skills: <br>
•	2+ years hands-on practical experience with Microsoft SharePoint Administration and MS SQL Server<br>
•	Expert knowledge of  Windows 2003 / Office 2007 / WSS / MOSS <br>
<br>
Desired Skills: <br>
•	Strong analytical and technical writing skills <br>
•	Ability to communicate effectively to both business and technical audiences<br>
•	Creativity in problem solving techniques, testing and implementation of recommendations<br>
•	Self-motivated, self-starter who enjoys working both independently and as a critical team player<br>
<br>
All resumes submitted will be reviewed for their fit to the posted job.  Qualified candidates will be contacted.<br>
<br>
Submit resume to:  dev.resumes@axceler.com and indicate “TS Engineer - SP” in the subject line.   <br>
<br>
Axceler is an EEO/AA employer.<br>
]]></description>
<dc:date>2009-11-06T12:33:06-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1454171066.html</dc:source>
<dc:title><![CDATA[Technical Support Engineer - SharePoint Administration Tools (Woburn)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-06T12:33:06-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1454170240.html">
<title><![CDATA[Help Desk Associate (Framingham)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1454170240.html</link>
<description><![CDATA[<br>
We are currently looking for a Help Desk Level I candidate to join a growing IT team at a healthcare organization in the Framingham area. <br>
<br>
This position provides telephone and email troubleshooting and support for software and hardware. 70% of the support is via the telephone while 30% will be via email correspondence. This position includes a high volume of inbound telephone calls. Experience working in a customer support center or high volume help desk position is preferred. <br>
<br>
Required skills: strong verbal and written communication skills, excellent customer service skills, a positive attitude, a strong problem-solving ability, and the ability to work independently. <br>
<br>
At least 1 year of help desk/technical troubleshooting experience is required. <br>
<br>
This position is an excellent opportunity for someone looking to growth within an organization and move forward within a dynamic IT department. <br>
<br>
Please submit resume to kfruggiero@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 4,000 people find jobs last year so chances are good that we can help you too. <br>
]]></description>
<dc:date>2009-11-06T12:32:41-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1454170240.html</dc:source>
<dc:title><![CDATA[Help Desk Associate (Framingham)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-06T12:32:41-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1454164521.html">
<title><![CDATA[Technical Support Engineer - Lotus Domino Power Tools (Woburn)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1454164521.html</link>
<description><![CDATA[Are you a highly motivated, customer service-oriented individual?  If so, join our Technical Support team and work with our customers to help them use our products to ease their IBM Domino Workflow, Data Integration and Administration needs.  In this role we troubleshoot and diagnose customer issues in a collaborative team-based environment.  If you are a creative, self-motivated, detail-oriented individual with excellent oral and written communication skills, this is the role for you!<br>
<br>
We are not a Help Desk!  We are a Technical Support team.  This is a fantastic opportunity for someone with the right attitude to learn and succeed.<br>
<br>
Required skills: <br>
•	2+ years exposure to Lotus Domino Administration and Lotus Notes.<br>
•	Expert knowledge of Vista / Windows 2003 / Windows 2000/ Windows XP Pro <br>
<br>
Desired Skills: <br>
•	Java, .NET, JavaScript, RDBMS and Unix <br>
•	Lotus Domino development (LotusScript) or Administration in Domino Version 6, Version 7 & Version 8 <br>
•	Strong analytical and technical writing skills <br>
•	Ability to communicate effectively to both business and technical audiences<br>
•	Creativity in problem solving techniques, testing and implementation of recommendations<br>
•	Self-motivated, self-starter who enjoys working both independently and as a critical team player<br>
•	Exposure to Microsoft SharePoint a PLUS!<br>
<br>
All resumes submitted will be reviewed for their fit to the posted job.  Qualified candidates will be contacted.<br>
<br>
Submit resume to:  dev.resumes@axceler.com and indicate “Tech Support - LN” in the subject line.   <br>
<br>
Axceler is an EEO/AA employer.<br>
]]></description>
<dc:date>2009-11-06T12:29:35-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1454164521.html</dc:source>
<dc:title><![CDATA[Technical Support Engineer - Lotus Domino Power Tools (Woburn)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-06T12:29:35-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1453295913.html">
<title><![CDATA[Online Systems Technical Manager (Watertown, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1453295913.html</link>
<description><![CDATA[The National Brain Tumor Society is a progressive and thriving nationwide non-profit organization based in San Francisco, CA and Watertown, MA.  NBTS is the preeminent nonprofit corporation investing in brain tumor research and providing support to those impacted by this illness. The Online Systems Technical Manager plays an integral role in development and maintenance of the National Brain Tumor Society’s web presence and support of its online systems and initiatives. This position is based in Watertown and assists in the evaluation and implementation of web-based tools; the use, maintenance, and support of existing tools; and the technical implementation of custom web content. The Online Systems Technical Manager is a member of the Information Services department and reports to the Director of Information Services.<br>
Responsibilities<br>
•	Assists in managing NBTS’ website tools, including supporting the content management system (CMS), facilitating the addition of new custom functionalities, and training and supporting content contributors;<br>
•	Collaborates with various support vendors and provides general technical expertise related to systems and services under the purview of Information Services (CMS, CRM, Google Apps/Gmail, Convio fundraising/event management system, ThePort online community platform, etc.);<br>
•	Supports staff use of Web-based platforms;<br>
•	Works with the Database Manager to help support databases and related functionality;<br>
•	Writes custom web applications and/or works with external vendors to add dynamic and interactive functionalities to the website (web scripting and/or Flash development);<br>
•	Manages and continually improves the use of CSS on all NBTS-related websites;<br>
•	Works with the Communications team to address custom needs for the NBTS website and create templates for event websites based on graphical mock-ups;<br>
•	Works with the Online Initiatives Manager and other staff to assist in planning, development, testing, and maintenance of event websites;<br>
•	Applies knowledge of and best practices in programming techniques, web-based systems, and database interactivity;<br>
•	Works with the Online Initiatives Manager to ensure proper use of HTML in batch emails;<br>
•	Supports the technical aspects of our presence on social media networks and assists in integrating our social media presence with our traditional web content;<br>
•	Works with APIs from Convio, Google, etc. to create a seamless user experience;<br>
•	Edits videos and photos for posting online;<br>
•	Authors and/or maintains systems documentation according to policies and standards;<br>
•	Keeps abreast of developments in related technologies and assists with identifying, analyzing, and evaluating technological solutions;<br>
•	Ensures that training needs of supported staff in relevant systems are met<br>
<br>
Requirements<br>
•	5+ years of professional experience, plus extensive experience as a user<br>
•	Strong project management capabilities as well as excellent organizational, communication, analytical skills<br>
•	Experience and proficiency with HTML, CSS, and a web-based scripting language for writing web applications (examples: PHP, ASP, Cold Fusion)<br>
•	Understanding and demonstrated ability to adapt to cross-platform, cross-browser compatibility issues<br>
•	Experience with JavaScript, DHTML, XML, Photoshop, and Illustrator preferred<br>
•	Understanding of database theory and experience writing SQL<br>
•	Professional web application development experience in building database-driven applications and websites<br>
•	Knowledge of social media platforms (Facebook, MySpace, Twitter, etc.) <br>
•	Proficiency with MS Office (especially Excel)<br>
•	Meticulous attention to detail<br>
•	Ability to work comfortably with vendors and staff at all levels<br>
•	Ability to travel occasionally to west coast office, conferences, and trainings <br>
•	Ability to adapt and prioritize in a fast-paced environment <br>
•	Experience managing web content via a CMS preferred<br>
•	Flash experience preferred<br>
•	Experience with Convio (or similar system like Kintera) beneficial<br>
•	Experience with Salesforce.com and/or Raiser’s Edge CRM beneficial<br>
•	B.S. required, prefer degree in Computer Science or MIS <br>
<br>
To apply, please send cover letter, resume and salary requirements to employment@braintumor.org.  Given the volume of applications received, only those selected for an interview will be contacted.  NBTS is an Equal Opportunity Employer.]]></description>
<dc:date>2009-11-05T18:41:40-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1453295913.html</dc:source>
<dc:title><![CDATA[Online Systems Technical Manager (Watertown, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-05T18:41:40-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1453097340.html">
<title><![CDATA[Clinical Project Associate (Billerica, MA)]]></title>
<link>http://boston.craigslist.org/nwb/tch/1453097340.html</link>
<description><![CDATA[For over 25 years PAREXEL has supported the Bio-Tech and Pharmaceutical industries in helping the development of new drugs and treatments on a global basis.  As a leading global biopharmaceutical service provider, we supply knowledge-based contract research, medical communications and consulting services across a broad range of therapeutic areas to the worldwide pharmaceutical, biotechnology and medical device industries. We have helped over 800 clients to develop and launch some of the most important drugs and devices of our time—helping people live better and healthier lives everywhere in the world.  Headquartered near Boston, Massachusetts, PAREXEL operates in more than 50 countries around the world. For more information about PAREXEL International visit www.PAREXEL.com. <br>
<br>
The Clinical Project Associate is an integral member of the Operations department, providing support and troubleshooting on various aspects of projects for the clinical project teams.<br>
<br>
Essential Duties and Responsibilities (other duties may be assigned):<br>
-	Deliver a positive, memorable and meaningful service which exceeds the expectations of both the internal and external customer.<br>
<br>
-	Attend local investigator and project specification design meetings.<br>
<br>
-	Participate in study design meetings along with the Clinical Project Manager, including teleconferences and in-person client meetings.<br>
<br>
-	Liaise with UK and inter-departmental colleagues on project-related issues.<br>
<br>
-	Provide backup to the Clinical Project Managers (CPMs) on project-related duties. <br>
<br>
-	Troubleshoot on live study issues for the Clinical Project Managers.<br>
<br>
-	Create end-user documentation, call flow charts and other study-related documents as necessary.<br>
<br>
-	Create unit testing for test plans and execute testing.<br>
<br>
-	Prepare and collate completed study validation packages for transfer to the UK for the Clinical Project Managers.<br>
<br>
-	Support the client testing process by being available to assist clients with any issues.<br>
<br>
-	Raise Project Amendment Forms (PAFs), test PAF changes and follow through to completion and go-live.<br>
<br>
-	Update Specifications and other study-related documentation as necessary.  <br>
<br>
-	Communicate with clients as necessary on any aspect of the projects.  <br>
<br>
Competencies and Qualifications:  <br>
- This job requires a person to be highly customer focused with excellent computer skills, including proficiency with MS Office. This position requires organizational skills with a high attention for detail.  The ability <br>
  to work in a team environment, meet deadlines, and prioritize and balance work from multiple individuals is necessary. Excellent verbal and written communication skills are essential. <br>
<br>
Education and Experience:	<br>
- Bachelor’s degree preferred with one to two years of experience working in a client-based environment within the CRO, research or biopharmaceutical industries.  <br>
]]></description>
<dc:date>2009-11-05T16:24:12-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1453097340.html</dc:source>
<dc:title><![CDATA[Clinical Project Associate (Billerica, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-05T16:24:12-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1453015858.html">
<title><![CDATA[Technical Customer Support (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1453015858.html</link>
<description><![CDATA[We are looking for a strong Technical Customer Support Engineer who will support customers via phone, email, internet and on-site.  <br>
<br>
Also responsible for going on-site to install, configure and deploy production systems.  <br>
<br>
Will assist in testing applications<br>
<br>
3+ years of Technical Support<br>
<br>
Experience with customers - must have excellent commuication and presentation skills<br>
<br>
Experience with Windows operating systems and networking within that environment]]></description>
<dc:date>2009-11-05T15:33:30-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1453015858.html</dc:source>
<dc:title><![CDATA[Technical Customer Support (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-05T15:33:30-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1452982145.html">
<title><![CDATA[Intern - Scientific Support (Do you know anti-bodies?) (Cambridge, MA - Kendall Sq)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1452982145.html</link>
<description><![CDATA[<p><b>Abcam</b> is a rapidly growing business, specializing in the production and sale of antibodies and related products. We are a web-based business, with offices in Cambridge, UK, Cambridge, USA, Tokyo, Japan and Hong Kong, China.</p>
<p></p>
<p></p>
<p>This would be a great opportunity for a student to learn about antibodies and their use in research. The student will learn while gaining experience by speaking to scientists of varied backgrounds, and contribute to the team by working on projects.</p>
<p></p>
<p></p>
<p><b><u>Duties:</u></b></p>
<p></p>
<p><b><u>Reporting & Planning</b></u></p>
<li>Complete a long-term research project over the span of the internship 
<li>Become familiar with BLAST searches, SwissProt, ExPASy, and other protein databases 
<li>Develop a basic understanding of antibodies and their use in research 
<li>Help with Antibody Training for office 
<li>Participate in weekly Scientific Support (Sci Sup) meetings to discuss policies, receive updates from others on the team, and give input on departmental decisions 
<li>Meet with each member of the Sci Sup team to learn about their education/employment experiences, what led them to choosing a non-bench position in science, and how they chose Abcam for their career 
<li>Cross train with Business Development and Marketing (time permitting) 
<p></p>
<p></p>
<p><b><u>Operational</u></b></p>
<li>Speak with other scientists by taking Customer Service (CS) Level 2 calls, first with a member of the CS team then independently 
<li>Learn how to troubleshoot experimental problems by answering customer questions and complaints, first with a member of the Sci Sup team then independently 
<li>Publish Abreviews, first with a member of the Sci Sup team then independently 
<p></p>
<p></p>
<p><b><u>Summary of Job Requirements</u></b></p>
<li>Essential - Currently enrolled in a degree program toward a BS in a life sciences field. Student must be in either Junior or Senior Year 
<li>Desired – A minimum of 2 classes in a laboratory course within area of concentration or research lab experience 
<li>Problem solving skills 
<li>Extensive experience and comfort using computers, working knowledge of Excel, Powerpoint, and Outlook 
<p></p>
<p></p>
<p>Our culture is one that empowers individuals, with responsibility given at an early stage. We place great emphasis on knowledge and experience. The working environment is fun but intense, with everybody working together as a team to deliver great service and the best products to our customers.</p>
<p></p>
<p></p>
<p>To apply please go to www.abcam.com/careers too upload your resume and cover letter.</p>]]></description>
<dc:date>2009-11-05T15:13:33-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1452982145.html</dc:source>
<dc:title><![CDATA[Intern - Scientific Support (Do you know anti-bodies?) (Cambridge, MA - Kendall Sq)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-05T15:13:33-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1452613241.html">
<title><![CDATA[PC Repair Tech (Wilmington)]]></title>
<link>http://boston.craigslist.org/nwb/tch/1452613241.html</link>
<description><![CDATA[Blue Raven Technology, Inc is a leading national high tech provider of out-of-warranty service parts and depot repair services.  With more than 24 years experience in servicing consumer electronics products, the Company provides award-winning after market support to the world's largest electronics retailers, customer service companies, and consumers.  Due to growing business demands, we are looking to add  an experienced Laptop Repair Technician. Become a Depot Repair Technician responsible for troubleshooting, repairing and testing various brands of laptop computers.  Work in a fast paced progressive environment .
<br>

<br>

<br>
Job Description:
<br>
Perform failure assessments, diagnostics, and identification of specific laptop components.  Accurately repair hardware failures on whole units.  Candidates will have the ability to efficiently disassemble and assemble laptops under repair. PC Models include, but not limited to Toshiba, Sony, HP, Compaq, Apple, Dell, Acer, Etc.
<br>

<br>
Requirements:
<br>
•	Experience in electronics with the ability to repair laptop/PC boards and other components.
<br>
•	A+ certification and/or manufacturer certification preferred, but not required.
<br>
•	Excellent time management, multi-tasking, and deductive reasoning skills.
<br>
•	Attention to detail and the desire to succeed.
<br>

<br>
This is bench technician work.  All repairs are done in-house.  There is no travel or direct customer contact required.   We are not seeking Helpdesk, IT networking, SW applications, or PC assembly candidates. 
<br>

<br>
We offer a supportive team environment and a comprehensive benefit package, including: health, dental, and vision insurance.  Company paid STD/LTD, matching 401k plan, paid vacation and holidays. 
<br>
]]></description>
<dc:date>2009-11-05T11:50:16-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1452613241.html</dc:source>
<dc:title><![CDATA[PC Repair Tech (Wilmington)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-05T11:50:16-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1452422845.html">
<title><![CDATA[Level III Help Desk Specialist (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1452422845.html</link>
<description><![CDATA[Level III Help Desk Specialist <br>
<br>
Our client, a national engineering firm in the Boston area, is looking for a Level III Help Desk Specialist to join their 20 person IT team. Unlike other help desk roles, this is a hands-on position requiring at least 5 years of corporate Level III problem solving experience. This position will also involve strategy, collaboration and implementation of business solutions at a corporate level. <br>
<br>
DUTIES: <br>
- Troubleshooting and solving escalated tickets for Windows PC operating environment <br>
- Image laptops/desktops and setting up new systems <br>
- Manage backup tapes, monitor antivirus <br>
- Changing and swapping out machines as needed <br>
- Problem analysis, research, and resolution for end users <br>
- Document all information related to case problem and its resolution <br>
- Remote control application to troubleshoot and configure basic desktops, laptops, and software related problems <br>
- Software upgrades and configuration of applications and systems <br>
<br>
REQUIREMENTS: <br>
- Demonstrated passion for technology and professional growth <br>
- Demonstrated longevity and commitment in previous employment <br>
- Excellent Level III troubleshooting skills <br>
- Proven ability to prioritize tickets and document research and solutions <br>
- High level understanding of Windows operating system including MS applications and software <br>
- Advantage knowledge of PCs, laptops, printers, blackberry and other peripherals <br>
- Remote VPN experience <br>
- Strong problem solving skills and the ability to work independently <br>
- Proven ability to work in a team environment <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too <br>
<br>
<br>
]]></description>
<dc:date>2009-11-05T09:53:48-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1452422845.html</dc:source>
<dc:title><![CDATA[Level III Help Desk Specialist (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-05T09:53:48-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1451473459.html">
<title><![CDATA[Technical Call Center Support Rep (Marlborough)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1451473459.html</link>
<description><![CDATA[Technical (Hardware/ Software) Call Center Support Rep<br>
<br>
Answers inbound calls from end-users with various hardware & software issues- gather the necessary info from customer to determine best course of action and resolve issue. <br>
Responsibilities will also include coordinating applicable parts and Field Engineers for service events and ordering parts. Requires previous call center experience as well as hardware and software training/ education. Preference given to those with specific industry experience (ie: EMC, SUN Microsystems, HP, IBM).<br>
<br>
 Salary: $30K - $40K<br>
<br>
]]></description>
<dc:date>2009-11-04T15:10:22-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1451473459.html</dc:source>
<dc:title><![CDATA[Technical Call Center Support Rep (Marlborough)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-04T15:10:22-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1451373647.html">
<title><![CDATA[Customer Support Specialist (Boston, MA - Financial District)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1451373647.html</link>
<description><![CDATA[The primary responsibility of the Customer Support Specialist is to provide technical support to our customers in the jewelry industry via telephone, email, internet, and on-site.  This person will also install and configure customer production systems, deploy them on-site, and provide routine maintenance.  <br>
<br>
Responsibilities:<br>
<br>
*   Provide technical support and assistance to customers’ questions regarding the operation of our products, including both software and hardware<br>
*   Travel to customer locations for on-site technical assistance when required <br>
*   Field and triage customer issues and advance next-level requests to the appropriate resource<br>
*   Follow-up with clients to ensure satisfaction with all support requests<br>
*   Log and track customer support requests and resolutions <br>
*   Install and configure customer systems, including operating system, network connectivity, supporting software, application software, and device drivers specific to customer environments<br>
*   Support resellers and partners with application installation and configuration and maintenance<br>
*   Assist software development by testing application software and hardware, and logging issues<br>
*   Procure hardware and software required to build customer systems<br>
<br>
Requirements:<br>
<br>
*   Associates degree in Computer Information Systems, or equivalent<br>
*   3+ years experience in Customer Support, Software Delivery, or Information Technology Support with direct customer contact<br>
*   2+ years experience installing, configuring and troubleshooting Windows XP operating systems <br>
*   2+ years experience performing system administration tasks on Windows such as user creation, domain administration, security permissions, backups, disk images, etc.<br>
*   Advanced networking experience in a Windows environment, including configuration of local area networks, firewalls, routers, DHCP, DNS, VPN<br>
*   Intermediate-level Linux PC experience, specifically installation, system use and configuration<br>
*   Experience configuring PC hardware, including COM/serial ports, USB, Bluetooth devices<br>
*   Experience with database management tools to configure or maintain production systems, and diagnose problems<br>
*   Intermediate-level experience with writing SQL statements to query production data<br>
*   Ability to work independently with minimal direction showing initiative where applicable<br>
*   Excellent analytical and problem solving abilities<br>
*   Excellent written and verbal communications<br>
<br>
Desirable:<br>
<br>
*   Experience with Point of Sale software, especially in the jewelry industry<br>
*   Installing/configuring/administering Ubuntu Linux and Mac OS X<br>
<br>
*** NOTE: Serious candidates please submit a resume and cover letter in PDF or Word format, and also include the keyword 'CSS01' in the subject line ***]]></description>
<dc:date>2009-11-04T14:15:13-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1451373647.html</dc:source>
<dc:title><![CDATA[Customer Support Specialist (Boston, MA - Financial District)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-04T14:15:13-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1451271001.html">
<title><![CDATA[Technical Support, Content Production (Aplia) (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1451271001.html</link>
<description><![CDATA[Cengage Learning delivers highly customized learning solutions for colleges, universities, instructors, students, libraries, government agencies, corporations, and professionals around the world. These solutions are delivered through specialized content, applications, and services that foster academic excellence and professional development, as well as provide measurable learning outcomes to its customers.<br>
<br>
Aplia, a Cengage Learning product, is revolutionizing how students learn.  We create online, interactive learning solutions that increase student effort and engagement in their high school and college courses. We have helped 1,000,000 students at more than 1,300 institutions since product inception in 2002 and are looking for eager and like-minded individuals to join our brainy, creative, and lively group!<br>
<br>
The Technical Support, Content Production will be responsible for supporting our team of writers and editors with content authoring and production. This role requires strong technical and people skills, and the ability to quickly shift gears to meet the needs of our rapidly changing environment. <br>
<br>
This is an on-site position located in Boston, MA.  We will also consider candidates for out Belmont, CA office.<br>
<br>
Specific Responsibilities:<br>
<br>
•	Provide technical support, troubleshooting for users encountering problems within the authoring environment and related systems<br>
•	Utilize internal tools to push content into production<br>
•	Maintain, improve, and support our XML-authoring environment, with a focus on user experience<br>
•	Research ways to use technology to increase productivity for our quickly growing content team<br>
•	Interface with IT and Engineering on content projects<br>
<br>
Basic Qualifications Required:<br>
<br>
•	Bachelor’s degree in Computer Science or related discipline<br>
•	1+ years experience with XML, Java, and/or Flex<br>
•	Must have experience in customer service, technical support, and/or technical training<br>
•	Basic Windows and Network IT skills<br>
•	Must have excellent written and oral communication skills<br>
•	Ability to meet deadlines and work in a fast-paced startup environment<br>
<br>
Preferred Qualifications:<br>
<br>
•	Basic Mac IT skills<br>
<br>
<br>
Please apply online at:  <a href="http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=LEARNING&cws=1&rid=3046"  rel="nofollow">http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=LEARNING&cws=1&rid=3046</a>]]></description>
<dc:date>2009-11-04T13:20:43-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1451271001.html</dc:source>
<dc:title><![CDATA[Technical Support, Content Production (Aplia) (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-04T13:20:43-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1450492192.html">
<title><![CDATA[Product Specialist - Technical Support (Westboro, MA)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1450492192.html</link>
<description><![CDATA[Please apply online at:  <a href="http://www.micros.com/Careers/NorthAmerica/ApplyNow."  rel="nofollow">http://www.micros.com/Careers/NorthAmerica/ApplyNow.</a>  <br>
<br>
Overview:<br>
<br>
The ideal candidate for this position is someone with a blend of strong communication skills and technical aptitude.  This position serves as a primary interface with customers, to provide end-user support for all MICROS-Retail products. As a member of the Support Team, the Product Specialist maintains customer profile records tracking custom modifications, unique environments, and special configurations. Using these profiles, this position researches end-user problems, and works closely with the customer to bring issues to closure in an efficient and timely manner. The Product Specialist will work closely with members of the Customer Support Team in the resolution of complex end-user problems. By providing high quality end-user support, 24 hours a day, 7 days a week, members of the Customer Support Teams build strong customer relationships through a commitment to customer satisfaction. <br>
<br>
This Product Specialist role is designed to provide post-implementation Analytics (XBR and/or Balance projects) for assigned customers. The ideal candidate will have fuctional familiarity with Microsoft Windows 2000, XP and 2003, Internet Information Server, and SQL (Query Analyzer, Transact SQL).<br>
<br>
Qualifications:<br>
Bachelors degree and a minimum of 2 years related experience or an equivalent combination of education and experience. Strong computer/systems background: PC platforms, Windows Operating Systems, SQL, RDBMS. Related applications knowledge for represented product (ie. Back Office, POS). MICROS product knowledge a plus. While performing the duties of this job, the employee is regularly required to sit and/or stand and may occasionally lift and/or move up to 10 pounds <br>
<br>
Responsibilities:<br>
Interact, liaise, and communicate status updates through development cycles. Respond to feature and functionality questions from the various channels, including both internal/external customers and vendors. Provide pre-sales support including customer presentations, meetings, high level design reviews. Maintain & publish demonstration environments and CDs. Stay abreast of Hospitality industry issues and requirements. Assist with the preparation of documentation, both on assigned and generic projects, including release notes, newsletters, online help, etc. Assist with the preparation, organization and implementation of beta installation and conduct 1st/2nd line support during the beta process. Provide direction and guidance to development personnel, investigate and work through resolving issues, assist with providing solutions to the handling of feature sets in a fully integrated application. Provide training to internal resources, explaining the application, associated modules and a good understanding of the background information. Travel may be required. Due to the nature of this position, employee maybe subject to extensive background checks (including fingerprinting) by MICROS customers and/or vendorsas a condition toconduct businesson their premises. Other duties may be assigned. <br>
<br>
MICROS enjoys being an Equal Opportunity Employer m/f/d/v. <br>
 <br>
NOTICE:<br>
MICROS participates in E-Verify, a federal pilot program that enables employers to verify the identity and employment eligibility of all persons hired to work in the United States by providing the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. For more information on E-Verify, please contact DHS at (888) 464-4218.<br>
]]></description>
<dc:date>2009-11-03T21:24:17-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1450492192.html</dc:source>
<dc:title><![CDATA[Product Specialist - Technical Support (Westboro, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-03T21:24:17-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1449922475.html">
<title><![CDATA[Technical Support Analyst - Entry Level Opportunity (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1449922475.html</link>
<description><![CDATA[
<br>

<br>
<b>Responsibilities:</b>
<br>

<br>
·Help resolve software and technical questions for the customer efficiently and effectively 
<br>
·Gather the required information necessary in order to best handle customer software and technical inquiries 
<br>
·Manage customer expectations regarding estimated response times for issue resolution  
<br>
·Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate 
<br>
·Partner with Technical Support team members on various strategic projects when needed  
<br>

<br>
<b>Required Skills and Experience:</b>
<br>

<br>
·Bachelor's degree from an accredited University or College 
<br>
·At least 1 year of technical support experience
<br> 
·Must have passion for being part of a hard working, winning team
<br> 
·Ability to multi-task in a fast paced environment
<br> 
·Must have excellent ability to learn and articulate software-related and technical concepts
<br> 
·Strong active listening skills
<br> 
·Strong Customer Service skills
<br> 
·Must have strong attention to detail when communicating with customers (verbal & written)
<br> 
·Ability to empathize with customers and convey confidence
<br> 
·Experience in a customer-facing role desired
<br> 
·Basic understanding of Internet connectivity
<br> 
·Familiarity with Microsoft Word, Excel and Outlook
<br>



<br>
<br>Bullhorn offers a competitive compensation package that includes base salary, bonus, paid vacation, medical/dental/vision plan, and 401K.</b>
<br>

<br>
If you are interested in applying for this position, please send your resume to <b><u>jobs@bullhorn.com</b></u>
<br>

<br>
<b>About Bullhorn:</b>
<br>

<br>
Bullhorn is the global leader in On Demand, front office staffing and recruiting software, providing the only completely integrated front office solution for staffing and recruiting firms. Bullhorn enables its customers to synchronize sales and recruiting to generate, source and fill job orders in real-time, at anytime and from anyplace, at the highest rates in the industry. Delivered through software as a service, Bullhorn continually meets the evolving business needs of its customers. More than 1,400 firms and 14,000 users worldwide, including some of the world’s largest staffing firms in over twenty countries, partner with Bullhorn to meet the employment demands of the global economy. 
<br>
 
<br>
















<br><br>


]]></description>
<dc:date>2009-11-03T14:53:46-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1449922475.html</dc:source>
<dc:title><![CDATA[Technical Support Analyst - Entry Level Opportunity (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-03T14:53:46-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/sob/tch/1449363437.html">
<title><![CDATA[College Students / IT Internship (Canton, MA)]]></title>
<link>http://boston.craigslist.org/sob/tch/1449363437.html</link>
<description><![CDATA[OneBeacon blends a 175+ year history and financial strength with an opportunistic and dynamic culture.  Our “think like owners” mindset is reinforced through true pay for performance featuring an ESOP, incentive plans and competitive base pay and benefits.  Our entrepreneurial spirit showcases our employees’ deep expertise and nimble approach.  This hallmark OneBeacon style uniquely positions us within the property-casualty insurance industry.<br>
<br>
OneBeacon Insurance Group’s underwriting companies offer a range of specialty and segmented commercial and personal insurance products sold through select independent agents, regional and national brokers, and wholesalers.  As one of the oldest property and casualty insurers in the United States, OneBeacon traces its roots to 1831 and the Potomac Fire Insurance Company.  Today, OneBeacon’s U.S. headquarters is in Canton, Massachusetts.  The company is publicly traded on the New York Stock Exchange under the symbol “OB”.<br>
<br>
We currently have an opening for an IT intern to join the OneBeacon Insurance team at our headquarters in Canton, MA. <br>
 <br>
Responsibilities:<br>
<br>
Support for Work Center QA Testing and Phase 2 Sharepoint Team/Project Site Migration.  <br>
<br>
Perform QA testing on the Work Center product based on work requests coming into IT. <br>
<br>
Ability to learn the work center product and perform detail testing to make sure IT fixes have corrected the reported issue or enhancement is completed successfully.<br>
<br>
Phase 2 Sharepoint Team/Project Site Migration <br>
<br>
Setup new folder structure in Sharepoint for team/project documentation<br>
<br>
Copy from an older version of Sharepoint the team/project site documentation to the new Sharepoint team/project sites.<br>
<br>
<br>
Requirements:<br>
<br>
MS Office Product Suite.  MS Sharepoint.  Background in Computer Science.  Good Oral and Written Communication skills.<br>
<br>
 <br>
Education:<br>
<br>
College Student either in junior or senior year pursuing IT related degree or IT field of work.  Duration of internship may be  up to 6 months.  <br>
<br>
<br>
To Apply:  Please visit www.onebeacon.com and reference job code # 36866<br>
]]></description>
<dc:date>2009-11-03T09:37:51-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/sob/tch/1449363437.html</dc:source>
<dc:title><![CDATA[College Students / IT Internship (Canton, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-03T09:37:51-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/sob/tch/1449352981.html">
<title><![CDATA[College Students / IT Internship (Canton, MA)]]></title>
<link>http://boston.craigslist.org/sob/tch/1449352981.html</link>
<description><![CDATA[OneBeacon blends a 175+ year history and financial strength with an opportunistic and dynamic culture.  Our “think like owners” mindset is reinforced through true pay for performance featuring an ESOP, incentive plans and competitive base pay and benefits.  Our entrepreneurial spirit showcases our employees’ deep expertise and nimble approach.  This hallmark OneBeacon style uniquely positions us within the property-casualty insurance industry.<br>
<br>
OneBeacon Insurance Group’s underwriting companies offer a range of specialty and segmented commercial and personal insurance products sold through select independent agents, regional and national brokers, and wholesalers.  As one of the oldest property and casualty insurers in the United States, OneBeacon traces its roots to 1831 and the Potomac Fire Insurance Company.  Today, OneBeacon’s U.S. headquarters is in Canton, Massachusetts.  The company is publicly traded on the New York Stock Exchange under the symbol “OB”.<br>
<br>
We currently have an opening for an IT intern to join the OneBeacon Insurance team at our headquarters in Canton, MA. <br>
<br>
Responsibilities:<br>
<br>
1) Installs, configures and maintains client operating systems, hardware and related utilities according to defined standards.  <br>
<br>
2) Responds to routine PC/mobile and server add/change requests from the Customer Service Center and client base.  <br>
<br>
3) Provides level II support to those individuals experiencing problems with PC/mobile or server hardware, operating systems, related utilities or back-office software.<br>
<br>
4) Ensured that customer tickets are opened for all problems and requests via OneBeacon tracking system.<br>
<br>
5) Provide basic operational user support to PBX (telephony system).<br>
<br>
 <br>
<br>
Requirements:<br>
 <br>
Demonstrated proficiency with computer software including current Windows Operating System, Microsoft Office, Microsoft Outlook, and other applicable applications and programs. <br>
<br>
Basic knowledge and understanding of various hardware products, operating systems, related utilities, and back-office systems. Must be able to diagnose and analyze basic problems. <br>
<br>
Excellent customer support/service skills, as well as communication skills are essential. <br>
 <br>
<br>
Education and Experience:<br>
<br>
College Student either in junior or senior year pursuing IT related degree or IT field of work.  <br>
<br>
Duration of internship may be  up to 6 months.  <br>
<br>
To Apply:  Please visit www.onebeacon.com and reference job code # 36865]]></description>
<dc:date>2009-11-03T09:29:59-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/sob/tch/1449352981.html</dc:source>
<dc:title><![CDATA[College Students / IT Internship (Canton, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-03T09:29:59-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1448633354.html">
<title><![CDATA[Sr. SQL Server Production DBA (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1448633354.html</link>
<description><![CDATA[<td height="499">
<table cellspacing="0" cellpadding="0" width="600" border="0">
<tbody>
<tr>
<td><img src="http://www.EZEOMS.com/Image/Recruiting/JobDescBanner.jpg"></td></tr>
<tr>
<td height="499">

<p><font size="3"> Eze Castle Software (“Eze”) is currently seeking a <b>Sr. SQL Server Production DBA</b> to join our core <b>Global Technology Services Group (GTS)</b>.   Eze is a leading investment technology company with locations throughout the U.S., and in London and Hong Kong.  The Eze OMS, our award-winning order management system (OMS), has been a market leader of investment technology since its launch in 1995.  It is used by more than 380 investment managers to streamline their investment process.</font></p>
<p><font size="3"> Eze is a member of BNY ConvergEx Group.  BNY ConvergEx Group is a premier provider of customized global agency trading and investment technology solutions to institutional clients worldwide.  With a broad global footprint, BNY ConvergEx Group has offices located in the U.S., Europe and Asia, operating in over 100 markets. </font></p> 

<ul>
<li type="square"><font size="3"> Install, maintain and monitor SQL server
</font>
<li type="square"><font size="3"> Managing SQL code (stored procedures, triggers, database scripts) to implement business logic and database maintenance
</font>
<li type="square"><font size="3"> Database performance tuning, troubleshooting database applications in both OLTP and data warehouse applications
</font>
<li type="square"><font size="3"> Writing SQL scripts
</font>
<li type="square"><font size="3"> Database performance, analysis, and troubleshooting

</font></li></ul>
<p><font size="4"><span><strong>Qualifications</strong></span> </font></p>
<ul>
<li type="square"><font size="3"> Bachelor’s degree in Computer Science, Engineering, Mathematics or a related field
</font>
<li type="square"><font size="3"> 5+ years experience with SQL Server 2000/2005 a must; experience in designing, supporting and troubleshooting databases (transactional and/or data warehouse)</font>
<li type="square"><font size="3"> Very good knowledge of T-SQL and Microsoft database tools
</font></li>
<li type="square"><font size="3"> Experience with disaster recovery planning
</font></li>
<li type="square"><font size="3"> Experience using log shipping, replication, mirroring, disaster recovery, capacity plan and clustering
</font></li>
<li type="square"><font size="3"> Experience configuring and supporting server hardware and windows operating system a plus
</font></li>
<li type="square"><font size="3"> Networking service system administration is a plus
</font></li>
<li type="square"><font size="3"> MCDBA certification a plus
</font></li>
<li type="square"><font size="3"> Team player with strong communication and collaboration skills
</font></li>
<li type="square"><font size="3"> Knowledge of the financial services industry a plus

</font></li>


<p><span><strong><font size="3">Benefits</font></strong></span></p>
<p><font size="3">Compensation includes a competitive base salary, significant performance bonus, 401K matching & excellent benefits. </font>
<p></p></td></tr>
<tr>
<td>
<table cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr valign="top">
<td valign="top" align="left" width="1%">&nbsp;</td>
<td valign="top" align="left" width="32%" height="218"><img src="http://www.EZEOMS.com/Image/Recruiting/2007-Best-Places.gif"></td>
<td valign="top" width="2%">&nbsp;</td>
<td valign="top" align="left" width="32%" height="218"><img src="http://www.ezeoms.com/image/recruiting/BBJBestPlacestoWork2008.gif"> </td>
<td width="64%">
<table height="210" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr>
<td width="3%" bgcolor="#a50021"><span></span></td>
<td width="1%" bgcolor="#a50021">&nbsp;</td>
<td width="94%" bgcolor="#a50021"><span></span></td>
<td width="1%" bgcolor="#a50021">&nbsp;</td></tr>
<tr>
<td bgcolor="#a50021" height="18">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td>
<td valign="baseline" bgcolor="#d8d8d8">
<p><b>About Eze Castle Software</b></p></td>
<td valign="baseline" bgcolor="#d8d8d8">&nbsp;</td></tr>
<tr>
<td bgcolor="#a50021" height="174">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">
<p align="justify"><font size="2">Eze Castle Software (Eze) specializes in providing technology solutions to hedge funds, mutual funds, pension funds, and other investment managers. Eze OMS, our award-winning order management system, has been the market leader since its launch in 1995. It is used by over 380 investment managers worldwide.</font></p>
<p align="justify"><font size="2">Eze is a member of BNY ConvergEx Group. We have over 340 team-members with headquarters in Boston and offices in New York, Stamford, San Francisco, London, and Hong Kong.   Eze Castle Software, LLC is an equal opportunity employer.</font></p></td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td></tr></tbody></table></td></tr></tbody></table></td>
<tr>
<td align="left">
<table height="18" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr>
<td width="29%" height="18">&nbsp;</td></tr></tbody></table></td></tr></tbody></table>

]]></description>
<dc:date>2009-11-02T17:35:36-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1448633354.html</dc:source>
<dc:title><![CDATA[Sr. SQL Server Production DBA (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T17:35:36-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1448616618.html">
<title><![CDATA[Systems Consultant - entry-level opportunity in investment technology! (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1448616618.html</link>
<description><![CDATA[<table cellspacing="0" cellpadding="0" width="600" border="0">
<tbody>
<tr>
<td><img src="http://www.EZEOMS.com/Image/Recruiting/JobDescBanner.jpg"></td></tr>
<tr>
<td height="499">
<p><font size="3">Eze Castle Software (“Eze”) is currently seeking a Systems Consultant to join our core Global Technology Services (GTS) team. Eze is a leading investment technology company with locations throughout the U.S., and in London and Hong Kong.  The Eze OMS, our award-winning order management system (OMS), has been a market leader of investment technology since its launch in 1995.  It is used by more than 380 investment managers to streamline their investment process.
<p>
Eze is a member of BNY ConvergEx Group ("ConvergEx").  ConvergEx is a premier provider of customized global agency trading and investment technology solutions to institutional clients worldwide.  With a broad global footprint, ConvergEx has offices located in the U.S., Europe and Asia, operating in over 100 markets.  
<p>
The Systems Consultant role is an opportunity to launch your career within our expanding global firm!  We offer a high energy, fast-paced environment which focuses on teamwork and continual development.  This position is for the candidate that desires to learn and grow while gaining exposure to both internal teams and external client environments.  Be part of our growth!
 </font></p>
<p><font size="4"><span><strong>Job Functions</strong></span> </font></p>
<ul>
<li type="square"><font size="3"> Troubleshooting and supporting 2nd and 3rd tier service requests.

</font>
<li type="square"><font size="3"> Managing product life cycle including installation and upgrades.

</font>
<li type="square"><font size="3"> Remote monitoring and preventative maintenance of client systems.

</font>
<li type="square"><font size="3"> Collaboration with and support of internal teams (i.e. Development, Quality Assurance, and Sales).

</font>
<li type="square"><font size="3"> Managing all installations and upgrades. 

</font>
<li type="square"><font size="3"> Administering systems, networks and hardware.


</font>


<li type="square"><font size="3"> Analysis, design, and implementation of client environments, including disaster recovery planning.
</font></li></ul>
<p><font size="4"><span><strong>Qualifications</strong></span> </font></p>
<ul>
<li type="square"><font size="3"> A Bachelor’s degree or higher from an accredited educational institution is required. (Computer Science / MIS preferred).
</font>
<li type="square"><font size="3"> Ability to learn quickly, effectively prioritize and execute tasks in a fast paced environment.

</font></li>
<li type="square"><font size="3"> Ability to work independently or within a team.

</font></li>
<li type="square"><font size="3"> Good communication skills, both written and oral.

</font></li>
<li type="square"><font size="3"> Basic understanding of Microsoft server and workstation operating systems (i.e. 2003 XP, Vista).
</font></li>
<li type="square"><font size="3"> Possess good troubleshooting techniques with a proven track record.
</font></li>

<li type="square"><font size="3"> Hands-on windows server administration and infrastructure experience a plus.
</font></li>

<li type="square"><font size="3"> Understanding of database structures, theories, principles, and practices a plus.


</font></li></ul>

<p><font size="4"><span><strong>Benefits</strong></span> </font></p>
<ul>
<li type="square"><font size="3"> Compensation includes a competitive base salary, performance bonus, 401k matching & excellent benefits.

</font>


<p></p></td></tr>
<tr>
<td>
<table cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr valign="top">
<td valign="top" align="left" width="1%">&nbsp;</td>
<td valign="top" align="left" width="32%" height="218"><img src="http://www.EZEOMS.com/Image/Recruiting/2007-Best-Places.gif"></td>
<td valign="top" width="2%">&nbsp;</td>
<td valign="top" align="left" width="32%" height="218"><img src="http://www.ezeoms.com/image/recruiting/BBJBestPlacestoWork2008.gif"> </td>
<td width="64%">
<table height="210" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr>
<td width="3%" bgcolor="#a50021"><span></span></td>
<td width="1%" bgcolor="#a50021">&nbsp;</td>
<td width="94%" bgcolor="#a50021"><span></span></td>
<td width="1%" bgcolor="#a50021">&nbsp;</td></tr>
<tr>
<td bgcolor="#a50021" height="18">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td>
<td valign="baseline" bgcolor="#d8d8d8">
<p><b>About Eze Castle Software</b></p></td>
<td valign="baseline" bgcolor="#d8d8d8">&nbsp;</td></tr>
<tr>
<td bgcolor="#a50021" height="174">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">
<p align="justify"><font size="2">Eze Castle Software (Eze) specializes in providing technology solutions to hedge funds, mutual funds, pension funds, and other investment managers. Eze OMS, our award-winning order management system, has been the market leader since its launch in 1995. It is used by over 380 investment managers worldwide.</font></p>
<p align="justify"><font size="2">Eze is a member of BNY ConvergEx Group. We have over 340 team-members with headquarters in Boston and offices in New York, Stamford, San Francisco, London, and Hong Kong.   Eze Castle Software, LLC is an equal opportunity employer.</font></p></td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td></tr></tbody></table></td></tr></tbody></table></td>
<tr>
<td align="left">
<table height="18" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr>
<td width="29%" height="18">&nbsp;</td></tr></tbody></table></td></tr></tbody></table>

]]></description>
<dc:date>2009-11-02T17:25:23-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1448616618.html</dc:source>
<dc:title><![CDATA[Systems Consultant - entry-level opportunity in investment technology! (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T17:25:23-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1448562256.html">
<title><![CDATA[Help Desk Associate  (Burlington)]]></title>
<link>http://boston.craigslist.org/nos/tch/1448562256.html</link>
<description><![CDATA[We are currently looking for a Help Desk Level I candidate to join a growing IT team at a healthcare organization in the Boston area. <br>
<br>
This position provides telephone and email troubleshooting and support for software and hardware. 70% of the support is via the telephone while 30% will be via email correspondence. This position includes a high volume of inbound telephone calls. Experience working in a customer support center or high volume help desk position is preferred. <br>
<br>
Required skills: strong verbal and written communication skills, excellent customer service skills, a positive attitude, a strong problem-solving ability, and the ability to work independently. <br>
<br>
At least 1 year of help desk/technical troubleshooting experience is required. <br>
<br>
This position is an excellent opportunity for someone looking to growth within an organization and move forward within a dynamic IT department. <br>
<br>
Please submit resume to kfruggiero@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 4,000 people find jobs last year so chances are good that we can help you too. <br>
]]></description>
<dc:date>2009-11-02T16:53:02-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1448562256.html</dc:source>
<dc:title><![CDATA[Help Desk Associate  (Burlington)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T16:53:02-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1448254191.html">
<title><![CDATA[BWH/BWPO IDX APPLICATION ANALYST - BUSINESS SUPPORT SYSTEMS (2193438) (Boston, MA )]]></title>
<link>http://boston.craigslist.org/gbs/tch/1448254191.html</link>
<description><![CDATA[Brigham and Women’s Hospital (BWH) is internationally known as a leader in cutting-edge research and technology and its commitment to patient-centered care. BWH has a rich legacy of excellence and has been consistently recognized as one of America’s best hospitals by US News and World Report.<br>
Responsibilities  <br>
<br>
 The GE/IDX Billing Application Analyst performs various functions related to the daily system support of the GE/IDX Billing and Accounts Receivable (B/AR) Application and its integrated modules. <br>
<br>
As an integral member of the Brigham and Women¿s Physician Organization (BWPO) central system support team, this person participates in all phases of application development, analysis, testing, implementation, and support of system solutions related to the GE/IDX billing management applications. This includes maintenance and management of data dictionaries, application development and enhancements, as well as assisting users with management of daily workflow within the application. <br>
<br>
PRINCIPAL DUTIES AND RESPONSIBILITIES: <br>
1. Provide the principal front line, on-site support to various billing groups and central BWPO IDX B/AR end users, including identification and prioritization of problems, and issue resolution. This includes the documentation and response to all assigned information systems issues, requests, and questions from the BWPO Issues tracking system. <br>
<br>
2. Participate in and lead medium to large-scale application projects, including development of project scope, deliverables, and communication plans; including regularly scheduled system upgrade projects and the requisite validation and testing of functionality. <br>
<br>
3. Manage and maintain the daily charge interface evaluation and extraction process. This includes analyzing edit error queues and developing solutions to better stream-line the charge entry process.  <br>
<br>
4. Maintain Claim Form logic for all assigned third party claim forms as well as Form Definition Language (FDL) logic associated with patient statements. This includes assessing requested changes for system functionality and determining the global effect such changes have across all billing groups within the BWPO. <br>
<br>
5. Manage and maintain the IDX Billing and Account Receivable system dictionaries, critical to the processing of billing data throughout the system. <br>
<br>
6. Perform routine reviews of the registration interface and develop system enhancements to maximize efficient and accurate information flow. <br>
<br>
7. Perform assigned tasks associated with the monthly closing cycle of the IDX B/AR application. This includes the coordination and processing of the monthly collection agency filing process. <br>
<br>
8. Maintain and create system reports, form letters, and other system features requiring edits on a regular basis. <br>
<br>
9. Communicate and coordinate with IDX staff representatives on system issue resolutions for the BWPO.  <br>
 Requirements  <br>
 QUALIFICATIONS: <br>
<br>
¿ Bachelor¿s Degree required, preferably in Information Systems or Healthcare Management <br>
¿ 2-5 years experience in information systems, healthcare management. <br>
¿ 2-5 GE/IDX System Corporation application software experience a plus. <br>
¿ Knowledge of EDI transaction processing desired. <br>
¿ Database design and maintenance experience preferred. <br>
¿ Ability to work with MS Access and Excel. <br>
¿ Experience at an academic medical facility preferred. <br>
<br>
<br>
SKILLS/ ABILITIES/ COMPETENCIES REQUIRED: <br>
<br>
¿ Strong analytical and problem solving skills. <br>
¿ Strong written and verbal communication skills. <br>
¿ Ability to interact with people from all organizational levels and builds consensus through negotiation and diplomacy. <br>
¿ Demonstrate strong customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. <br>
¿ Ability to understand the work environment and competing priorities in conjunction with developing and meeting project goals. <br>
¿ Ability to work accurately within specific timeframes to meet deadlines. <br>
¿ Ability to plan and prioritize tasks accordingly. <br>
¿ Strong personal computer and select application skills required. <br>
¿ Ability to work as a team player while at the same time functions with minimal supervision.  <br>
 Shift  <br>
 Day Shift <br>
<br>
To apply online, please submit your resume here:<br>
<a href="https://careers.partners.org/psc/EA/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&SiteId=2&HRS_JOB_OPENING_ID=2193438"  rel="nofollow">https://careers.partners.org/psc/EA/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_JOB_DTL&Action=A&SiteId=2&HRS_JOB_OPENING_ID=2193438</a>               <br>
      <br>
Brigham and Women’s Hospital is an EEO, AA and VEVRAA employer.<br>
<a href="http://www.brighamandwomens.org/careers"  rel="nofollow">http://www.brighamandwomens.org/careers</a> ]]></description>
<dc:date>2009-11-02T14:09:11-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1448254191.html</dc:source>
<dc:title><![CDATA[BWH/BWPO IDX APPLICATION ANALYST - BUSINESS SUPPORT SYSTEMS (2193438) (Boston, MA )]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T14:09:11-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1448062656.html">
<title><![CDATA[Japanese Speaking IT Support (Newton, Ma)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1448062656.html</link>
<description><![CDATA[We're a well-funded, late stage start-up providing highly flexible interactive communications networks capable of delivering rich media content to personal computers and wireless mobile devices everywhere, including Apple iPhones, Blackberry Smartphones and Windows Mobile devices. Located near Boston, MA we offer a complete benefits package including medical, dental, 401(k) and employee stock options.<br>
<br>
The Resolution Representative is responsible receiving off hour calls from our foreign partner and triage the problem and escalate to the appropriate individual to remedy.  <br>
Qualifications:<br>
•	A high degree of logical thinking skills.  The candidate must be able to understand the logical implications of a change to a highly interrelated system.  These logical skills are not traditional software programming, so a software development background is not required, but you must have demonstrated a routine use of logical thinking.<br>
•	Willingness to follow a process.  <br>
•	15+/- hours in office.  Ability to be on call Sunday – Thursday between the hours of 9PM and 5AM- very low volume of call<br>
•	Good judgment to check details, assumptions, and implications.  <br>
•	Fluent in Japanese<br>
<br>
<br>
<br>
The successful candidate is flexible and will need to perhaps spend some time in our Newton office during the beginning stages of this program.<br>
<br>
]]></description>
<dc:date>2009-11-02T12:39:13-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1448062656.html</dc:source>
<dc:title><![CDATA[Japanese Speaking IT Support (Newton, Ma)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T12:39:13-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/sob/tch/1447736185.html">
<title><![CDATA[Entry-Mid Level Technical Support (Mansfield/Boston)]]></title>
<link>http://boston.craigslist.org/sob/tch/1447736185.html</link>
<description><![CDATA[Entry-Mid Level Technical Support<br>
<br>
<br>
enLabel®, the world leader in Integrated Packaging Management solutions, is searching for a successful technical support candidate.  Entry-Mid level support position with excellent career growth opportunities.<br>
<br>
enLabel ® is the only solution provider for Integrated Packaging Management (IPM). IPM integrates the management and execution of product labeling, packaging and documentation to make products regulatory compliant and marketable. Only enLabel ® offers a unique set of software solutions to integrate product-packaging demands uniformly, thereby eliminating errors, mitigating risks, guaranteeing safety and expediting the time to reach the global market.<br>
<br>
Responsibilities:<br>
•	Provide excellent customer support for external as well as internal customers<br>
•	Build and maintain customer relationships <br>
•	Develop and maintain expertise for all software and hardware product lines<br>
•	Solve customer problems by telephone, web support, VPN and on-site visits<br>
•	Provide pre-sales support to Sales and Marketing, including providing demonstration files and training<br>
•	Execute product upgrades and conversions.<br>
•	Participate in shows, seminars, and training, as required. <br>
•	Serve as customer advocate<br>
•	Provide 24 hour coverage as needed<br>
•	Research and resolutions for custom products on Oracle and SQL environments<br>
•	Requirements gathering, analysis, and scoping change requests and custom coding requirements<br>
•	Serve as additional QA resource as needed<br>
Requirements:<br>
•	Must have strong, current technical skills, experience with delivery of product and services and methodologies for quality assurance and software qualification. <br>
•	Must also have strong communication skills, a teamwork attitude and commitment to meet deadlines<br>
•	Minimum 1-5 years systems and application, installation, configuration and deployment experience with strong client interface <br>
•	BS in computer science, CIS or BIS <br>
•	Oracle and SQL database required<br>
•	Development experience with any .Net Framework a plus<br>
•	Development with CH, etc. (a plus)<br>
<br>
enLabel® is an EOE and offers a highly competitive compensation and benefit package.  Qualified applicants please email resumes to jobs.craig@enlabel.com referencing this position<br>
<br>
Please visit our website for additional information: <a href="http://www.enlabel.com"  rel="nofollow">http://www.enlabel.com</a><br>
<br>
Recruiters: Please do NOT call. Thank you.<br>
<br>
]]></description>
<dc:date>2009-11-02T10:04:45-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/sob/tch/1447736185.html</dc:source>
<dc:title><![CDATA[Entry-Mid Level Technical Support (Mansfield/Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-02T10:04:45-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1447355113.html">
<title><![CDATA[Technical Support Representatives Needed (North Shore (International))]]></title>
<link>http://boston.craigslist.org/nos/tch/1447355113.html</link>
<description><![CDATA[<font face="arial">We are looking for Technical Support Representatives for our organization.
<br>
<font color="red">NOTE: Please read the entire post prior to applying</font>
<br>
<b>The position will initially entail several responsibilities:</b>
<br>

<br>
• Help Desk 
<br>
• Computer Maintenance and Updates
<br>
• Tier II Support (higher level computer/server maintenance)
<br>

<br>
All work will be performed remotely from your home (for now) and we will provide the tools necessary to do the job. We are looking for individuals interested in long term employment with opportunities for advancement.
<br>

<br>
<b>Candidates should be able to </b>
<br>
• Pass a Level 2 Security clearance (criminal, credit, character checks)
<br>
• Be professional and clear spoken
<br>
• Be self motivated requiring little supervision
<br>
• Possess excellent written and documentation skills
<br>
• Have thier own internet connection
<br>

<br>
<b>Job descriptions</b> (this position will initially serve all three positions):
<br>

<br>
<b>Title:</b> ResQuer Technician
<br>
<b>Pay:</b> Will begin hourly, part-time [possibility for full-time]
<br>
<b>Location:</b> North Shore Boston, USA & Reading, UK (work from home initially)
<br>
<b>Required Skills:</b> 
<br>
• Degree is not required.
<br>
• Should have a very good knowledge of Windows and Macintosh Operating Systems and applications. 
<br>
• Candidate should possess strong verbal and written communication skills. 
<br>
• Should be very clearly spoken, customer focused, and have a professional manner over the phone.
<br>
• Should be able to pass a background check for level 1 security clearance.
<br>
• Applicant should have a computer available to perform work. 
<br>
 
<br>
<b>Description: </b>
<br>
ResQuer Technician communicates on a regular basis with customers when they need assistance with almost any computer application. A strong understanding of specific applications is not required, however is helpful. ResQuers should have strong skills in troubleshooting and should be self motivated individuals capable of little or no supervision. Initially the employee will work from home and then we will have a facility within a year.
<br>
________________________________________
<br>
<b>Title:</b> Level 1 Tier II Support Technician
<br>
<b>Pay:</b> Will begin hourly, part-time [possibility for full-time] 
<br>
<b>Location:</b> North Shore Boston, USA & Reading, UK (work from home initially)
<br>
<b>Required Skills:</b>
<br>
• Degree is not required but will carry weight in decision making process.
<br>
• Should have a strong knowledge of most Windows and Macintosh Operating Systems. 
<br>
• Candidate should posses strong verbal and written communication skills.
<br>
• Should present in a professional manner over the phone. 
<br>
• Should be able to pass a background check for level 2 security clearance.
<br>
• Applicant should have a computer available to perform work.
<br>
 
<br>
<b>Description: </b>
<br>
Level 1 Maintenance Technician connects remotely to users computers and checks logs on the system, performs updates, checks virus definitions and also does some assistance with the ResQue Me program (helping users with Office and various other programs). Initially the employee will work from home and then we will have a facility within a year.
<br>
________________________________________
<br>
 
<br>
<b>Title: </b>Level 2 Tier II Support Technician
<br>
<b>Pay:</b> Will begin hourly, part-time [possibility for full-time] 
<br>
<b>Location:</b> North Shore Boston, USA & Reading, UK (work from home initially)
<br>
<b>Required Skills:</b>
<br>
• Degree is not required but will carry weight in decision making process.
<br>
• Should have a strong knowledge of most Windows and Macintosh Operating Systems. 
<br>
• Candidate should posses strong verbal and written communication skills.
<br>
• Should present in a professional manner over the phone. 
<br>
• Should be able to pass a background check for level 2 security clearance.
<br>
• Applicant should have a computer available to perform work.
<br>
 
<br>
<b>Description:</b>
<br>
Level 2 Network Administrator connects remotely to users computers to assist Level 1 Technicians when needed. This job also entails more detailed operations of servers and corporate networks. Candidate should have strong skills in all Windows Operating Systems. Experience in Novell, UNIX and Linux is a plus. Initially the employee will work from home and then we will have a facility within a year.
<br>

<br>
-----------------------------------------
<br>
<br>
<b>Title: </b>Technical Customer Service Manager
<br>
<b>Pay:</b> Contingient on Responsibilities
<br>
<b>Location:</b> North Shore Boston, USA & Reading, UK (work from home initially)
<br>
<b>Required Skills:</b>
<br>
• Degree or equivalent experience is required.
<br>
• Should have a strong knowledge of most Windows and Macintosh Operating Systems. 
<br>
• Candidate should posses strong verbal and written communication skills.
<br>
• Should present in a professional manner over the phone and in person. 
<br>
• Should be able to pass a background check for level 2 security clearance.
<br>
• Should be very organized and capable of maintaining a team's level of customer service.
<br>
 
<br>
<b>Description:</b>
<br>
The Technical Customer Service Manager is responsible for maintaining an organized team and ensuring that our technicians meet their customer service goals. The Technical Customer Service Manager reports directly to the CEO of our UK Operations and will be responsible for producing regular reports to show team progress and goal expectations. Will also be responsible for handling any client complaints and dealing with them accordingly. May entail having an assistant as well. It should be made aware that we take Customer Service extremely serious and have very high (but realistic) standards to uphold.
<br>

<br>
<b>ALL APPLICANTS:</b>
<br>

<br>
Should include a cover letter with their Resume stating their current employment status, professional goals and any additional languages spoken fluently.
<br>
Position(s) to start Immediately.

<br>
</font>]]></description>
<dc:date>2009-11-01T20:45:42-05:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1447355113.html</dc:source>
<dc:title><![CDATA[Technical Support Representatives Needed (North Shore (International))]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-11-01T20:45:42-05:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1445272836.html">
<title><![CDATA[Help Desk - Vista Support Consultants (Boston, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1445272836.html</link>
<description><![CDATA[We are looking for Windows Helpdesk support personnel with experience in providing support with Microsoft Vista-specific deployment troubleshooting tasks. We have multiple positions for Level-2, Level-3 and Level-4 positions.<br>
For L3 and L4 experience with Microsoft Group Policy-related and VB script-related tasks is required. Experince with Microsoft infrastructure remediation-related tasks is preferred.<br>
Minimum 5 to 8 experience in Helpdesk support<br>
Excellent communication skills are required.<br>
Must be a US citizen or GC Holder <br>
]]></description>
<dc:date>2009-10-31T01:58:58-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1445272836.html</dc:source>
<dc:title><![CDATA[Help Desk - Vista Support Consultants (Boston, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-31T01:58:58-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/sob/tch/1444700120.html">
<title><![CDATA[Help Desk Technician  (Mansfield, MA)]]></title>
<link>http://boston.craigslist.org/sob/tch/1444700120.html</link>
<description><![CDATA[IneoQuest is a global provider of advanced quality and service assurance solutions for digital video, serving customers in the telephony, cable, broadcast and network equipment industries worldwide.  The company enables its customers to design, build, deploy and manage digital video networks with unique combinations of hardware, software, and services.  Headquartered in Mansfield, Massachusetts, IneoQuest has sales operations in the North American, European, Asian, and Latin American regions.  <br>
<br>
We are currently recruiting for a Help Desk Technician for our corporate headquarters located in Mansfield, MA. In this role the Technician will be the first voice our customers will hear, so excellent  phone skills are required.  The individual in this role must enjoy working in a fast paced environment  and be detailed oriented-so  excellent written communications are required. The other requirements are at least 1 year plus experience with  Microsoft XP, WebEx, MS office and Outlook, basic LAN/WAN and networking knowledge. (This is a first shift opportunity)<br>
<br>
If you are looking for your next challenge, in a growing company, then send your resume to doug.cohen@ineoquest.com<br>
<br>
<br>
IneoQuest is an equal opportunity and affirmative action employer MFVH<br>
<br>
]]></description>
<dc:date>2009-10-30T16:19:16-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/sob/tch/1444700120.html</dc:source>
<dc:title><![CDATA[Help Desk Technician  (Mansfield, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-30T16:19:16-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1444622788.html">
<title><![CDATA[Associate Network Administrator	 (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1444622788.html</link>
<description><![CDATA[Are you putting your PASSION to work?<br>
<br>
Combined Jewish Philanthropies, a progressive and innovative federation dedicated to building, strengthening and maintaining an open, welcoming and vibrant Jewish community, seeks a motivated professional to fill the position of Associate Network administrator. Use your skills to support a changing IT department.  AND feel proud of working for an organization bringing to life cutting edge solutions that touch the lives of people in Greater Boston and around the globe.<br>
<br>
Put your passion to work today by joining our successful team of dedicated professionals!<br>
<br>
Essential Functions and Responsibilities: <br>
<br>
• Support the End-user community by answering calls and requests for technical assistance.  Diagnose and resolve PC and network problems and escalate serious issues to other I.T. staff members.<br>
• Support the Windows Operating System and Office application suite. Provide End-users with basic instructions/training on computer use and network access.<br>
• Set up PC hardware and install computer software for new employees and replacements PC’s.<br>
• Install and configure computer accessories and small network/communications equipment.<br>
• Record Help Desk requests in the tracking database and monitor the progress of resolution.<br>
• Repair PC hardware and/or coordinate repairs with outside service providers.<br>
• Maintain I.T. equipment inventory records.<br>
• Administer network accounts and Active Directory in the Windows Server environment.  Install and provide general support for other system software and administration tools.<br>
• Assist in deployments of system software, such as upgrades or new installations.  <br>
<br>
Essential Qualifications: <br>
<br>
Related work experience:<br>
• 2-5 years of experience in PC Support preferred <br>
• Proficiency in network and server administration<br>
• 3+ years experience with Microsoft Windows operating system and MS Office productivity suite<br>
<br>
Education:<br>
• College Degree preferred or equivalent experience.<br>
<br>
Skills/Training/Personal Characteristics:<br>
• PC Installation and Repair<br>
• Windows XP, Windows Server 2003 or Server 2008<br>
• Microsoft Exchange 2003 or 2007<br>
• Microsoft Certification – MCP, MCSA<br>
• A+ (CompTIA) Certification<br>
• Customer Service orientation and good End-User interaction skills<br>
<br>
How to Apply: <br>
<br>
Email cover letter and resume to: jobs@cjp.org<br>
<br>
EOE ]]></description>
<dc:date>2009-10-30T15:31:56-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1444622788.html</dc:source>
<dc:title><![CDATA[Associate Network Administrator	 (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-30T15:31:56-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1444094552.html">
<title><![CDATA[Technical Support Representative (Woburn)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1444094552.html</link>
<description><![CDATA[Join InScribe's Support Team, offering support services to external users of our industry leading graphics software. We are seeking a full time user support representative, entry level or with call center experience, to join our team.  Candidates must have strong problem solving skills and an ability to follow issues through to resolution.  The right candidate will have a good mix of the following qualifications:
<br>

<br>
-Excellent communication skills
<br>
-Outstanding problem solving skills
<br>
-Call center experience
<br>
-Experience with Windows 9X, ME, XP, Vista Operating Systems
<br>
-PC troubleshooting experience
<br>


Please include salary requirements in your response.
<br>

<br><br>]]></description>
<dc:date>2009-10-30T10:17:43-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1444094552.html</dc:source>
<dc:title><![CDATA[Technical Support Representative (Woburn)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-30T10:17:43-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1443976122.html">
<title><![CDATA[Field Computer Technician (Boston / Eastern MA/ Seacoast NH)]]></title>
<link>http://boston.craigslist.org/nos/tch/1443976122.html</link>
<description><![CDATA[Rapidly growing regional company is seeking qualified, full time, IT Support professionals to join our teams that deliver field technical support to medical and dental business customers in Eastern MA and Seacoast of NH.  Responsibilities include but not limited to: <br>
* Installing, configuring and troubleshooting local-area and wide-area computer networks and associated dental/medical imaging and practice management technology for our Clients. <br>
* Installing and integrating LAN/WAN hardware/software and dental/medical specific technology that may include: practice management software, x-ray and video imaging technology, electronic claims and billing, network and internet security hardware/software, printers, scanners and microscopes. <br>
* Provide Clients with remote and onsite technical support, including troubleshooting to isolate and diagnose common LAN/WAN hardware/software and dental/medical specific technology problems. <br>
Experience wit Medical Market Technologies is a plus, but not required.<br>
Required education/experience: <br>
* Associates Degree in computer science or 5 years experience in related field. <br>
* Microsoft workstation and server technology certification and/or relevant technical training and education. <br>
* Minimum 5 years experience in help desk, systems support or corporate information technology or technology troubleshooting environments <br>
* Must have use of a personally owned, insured and maintained automobile for regional travel, with related expenses reimbursed according to company policy <br>
<br>
<br>
]]></description>
<dc:date>2009-10-30T08:10:58-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1443976122.html</dc:source>
<dc:title><![CDATA[Field Computer Technician (Boston / Eastern MA/ Seacoast NH)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-30T08:10:58-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1443961069.html">
<title><![CDATA[Technical Support Consultant (Greater Boston area)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1443961069.html</link>
<description><![CDATA[Position Summary:  
<br>
Geeks act as “trusted advisers” to our customers with regard to IT and computer issues. They are responsible for consulting with customers and providing a level of technical knowledge to assist customers with technology planning and implementation. This is a part-time position that can lead to a full-time position.
<br>

<br>

<br>
Position Responsibilities: 
<br>
Customer Relationship Management
<br>
•	Work independently with customers at the customer site to solve customer problems and provide for customers’ technology support needs.  Customer problems may be as simple as repair of computer equipment via board-level swaps, or as complex as deducing software problems from symptoms, and working to resolve those problems by loading, reloading, replacing, or patching software, drivers, or the Operating System.  
<br>
•	Deliver customer support including cleaning up viruses and spyware, editing the Windows Registry, installing, removing, patching, or repairing software installations, and customizing the software and hardware as required to meet customer performance needs. 
<br>
•	Provide technical support services, including troubleshooting, networking, tutoring, maintenance and “anything computer” either onsite or off site for Geek Housecalls Customers, 
<br>
•	Tutor customers in the use of productivity software such as Microsoft Word, PowerPoint, Excel, or Access, Intuit QuickBooks or Quicken, and other software packages as requested by the customer.  
<br>
•	Understand Customer needs as described in work order and confirmed or explained by Customer
<br>
•	Satisfy Customer needs, to the best of your ability, taking into account the circumstances and condition of the equipment and hardware and/or ability of the Customer to comprehend.
<br>
•	Provide service to our customers in a professional, timely and cost-effective manner. 
<br>

<br>
Sales
<br>
•	Assess customer needs with regard to additional hardware components (memory, hard drives, networking equipment and other equipment) and sell appropriate part(s) to improve the performance of the computer systems. 
<br>
•	Assess customer needs with regard to data backup, systems backup, antivirus and anti-spyware, anti-spam protection as well as Microsoft office tools and upon approval of customer, sell and install the appropriate software. 
<br>
•	Offer appropriate support plans and review the advantages of these plans to customers.
<br>

<br>
Administrative
<br>
•	Complete and process appropriate Geek Housecalls service paperwork 
<br>
•	Review and reply timely to all phone and email correspondence, both internal and external.
<br>
•	Adhere to the policies specified in the Geek Housecalls, Inc. Employee Handbook
<br>

<br>

<br>
Position Requirements:
<br>
•	Must possess an advanced knowledge of industry best practices as pertains to computer networking, virus & spyware removal, security, data backup and recovery, and integration of ‘gadget’ devices such as smart phones, media players, webcams, etc.
<br>
•	Ability to remain current in the technical profession through independent self-study, reading trade publications and visiting technical websites
<br>
•	Demonstrated ability in problem solving and troubleshooting 
<br>
•	Successful experience in Account Management
<br>
•	Possess ability and interest to obtain technical certifications - Microsoft Certified Professional or MCSE is a plus but not required
<br>
•	Strong interpersonal skills including verbal communication, a desire to help, and a courteous approach towards others
<br>
•	Must hold a valid Driver’s License
<br>

<br>
Company Overview:
<br>
Geek Housecalls relieves frustration caused by computers by going to homes and small businesses to solve computer problems and help people to better use their computers. Geek Housecalls has been in business since 2001, serving IT and computer support needs of over 15000 families and 1000 small businesses in eastern MA, southern NH and RI.
<br>
]]></description>
<dc:date>2009-10-30T07:37:35-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1443961069.html</dc:source>
<dc:title><![CDATA[Technical Support Consultant (Greater Boston area)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-30T07:37:35-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1443616620.html">
<title><![CDATA[Field Engineer (Concord, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1443616620.html</link>
<description><![CDATA[Field Service Engineer<br>
<br>
 About the Company:<br>
TeraRecon, Inc. is a medical imaging technology company that develops, markets and supports enterprise level medical imagining systems in hospitals and clinics throughout the world. Its mission is to develop and deploy innovative products that deliver high performance and superior image quality based on unique technologies for professional medical imaging applications. To learn more about the company, visit us on-line at www.terarecon.com<br>
<br>
About the position:<br>
We are seeking an individual with MS Windows based enterprise networking skills to install and service our multi-server medical imaging systems. Our enterprise multi-server systems are integrated into hospital local and wide area networks and are typically connected to CT and MR scanners as well as third party medical storage devices (PACS). This position requires enterprise server, workstation, networking and storage installation and trouble-shooting skills.  This position requires good analytical and written communications skills. This position will require extensive travel. We now have one opening based in San Mateo, CA  and an additional opening based in Concord, MA.<br>
<br>
Candidate must be able to lift 60lbs on a regular basis.<br>
This position requires a bachelors level degree in a technical filed.<br>
<br>
Knowledge of any, or all, of the following is a plus but not required.<br>
DICOM<br>
PACS<br>
Citrix Servers<br>
Firewall configuration<br>
Network performance testing<br>
Enterprise computing project management<br>
<br>
Salary:  Negotiable dependent on experience and qualifications. <br>
<br>
To Apply:<br>
<a href="http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=TERARECON&cws=1&rid=71"  rel="nofollow">http://tbe.taleo.net/NA1/ats/careers/requisition.jsp?org=TERARECON&cws=1&rid=71</a><br>
<br>
<br>
TeraRecon is an equal opportunity employer.<br>
<br>
<br>
]]></description>
<dc:date>2009-10-29T20:40:18-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1443616620.html</dc:source>
<dc:title><![CDATA[Field Engineer (Concord, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-29T20:40:18-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1443060832.html">
<title><![CDATA[Computer Field Technician (Woburn, Stoneham, Waltham, Lexington, Winchester)]]></title>
<link>http://boston.craigslist.org/nos/tch/1443060832.html</link>
<description><![CDATA[Computer Techs wanted P/T $18-$22/hr<br>
<br>
Part-time 5-20hr/week<br>
Flexible Schedules – day, evening, & weekend availability<br>
<br>
Wakefield, Stoneham, Woburn, Winchester, Lexington, and Waltham  AREAS ONLY! <br>
<br>
Do you have a genuine enthusiasm for computer troubleshooting and networks? Are you a reliable, skilled professional with strong communication skills and a commitment to helping clients? If so, we’re looking for YOU!<br>
<br>
Fast-teks seeks part-time technicians that are at least A+ Certified with 2 years field experience minimum. Pay rate $18-$22 per hour plus bonuses and commissions! Dependable person with technical and people skills. Sales aptitude is equally as important as technical knowledge for this position. Candidate must feel comfortable promoting equipment sales, memberships, etc. Prior sales experience a plus (but not required). Business casual appearance with reliable transportation a MUST! <br>
<br>
Please feel free to send your resume to the link provided.  Thank you for your interest in Fast-teks!<br>
]]></description>
<dc:date>2009-10-29T14:20:15-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1443060832.html</dc:source>
<dc:title><![CDATA[Computer Field Technician (Woburn, Stoneham, Waltham, Lexington, Winchester)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-29T14:20:15-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1442964378.html">
<title><![CDATA[Desktop Engineer (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1442964378.html</link>
<description><![CDATA[DESKTOP ENGINEER<br>
<br>
We are currently looking for a mid level desktop professional to work at a national educational organization. The team is a collaborative group of individuals who is looking to add someone with a great attitude, energy and strong problem solving skills.<br>
<br>
Duties include: <br>
- Installation of software on new and recycled computers for computer labs<br>
- Desktop imaging using Norton<br>
- Upgrading/deleting software on recycled and new computers for staff, faculty and students <br>
- Troubleshooting MS Office and application problens<br>
- On-site troubleshooting for end users - connectivity and passwords, etc. <br>
- AD user management including permissions and group policies<br>
<br>
Qualifications: <br>
- At least 4 yrs of desktop experience required<br>
- Longevity in former employment<br>
- Strong MS Office<br>
- Knowledge of Exchange and AD user management <br>
- Flexibility to work OT <br>
- Enthusiasm for learning new things<br>
- Ability to work towards deadlines<br>
<br>
Please send resume to jsalerno@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too. ]]></description>
<dc:date>2009-10-29T13:25:34-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1442964378.html</dc:source>
<dc:title><![CDATA[Desktop Engineer (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-29T13:25:34-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1442954163.html">
<title><![CDATA[IT Specialist (Cambridge, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1442954163.html</link>
<description><![CDATA[IT Specialist<br>
<br>
We are looking for an IT Specialist to work within a growing software company in the Cambridge, MA area. The overall functions of the position involve installation, implementation, planning, organization, troubleshooting, and configurations. <br>
<br>
Primary duties of the position: <br>
<br>
- Maintenance of software and hardware <br>
- Troubleshooting for 50+ end users <br>
- Setting up new users/passwords/access <br>
- Communication with internal staff re: software updates <br>
- Working with IT team to provide feedback on design and implementation ideas <br>
- Supporting Microsoft applications <br>
- System installations <br>
<br>
Requirements: <br>
<br>
- At least 2 yrs of experience troubleshooting and working on IT issues <br>
- Windows XP desktop troubleshooting and maintenance <br>
- Experience imaging PCs using Ghost <br>
- Blackberry support <br>
- Printer and peripheral troubleshooting <br>
- MS Outlook troubleshooting <br>
- Excellent communication skills <br>
- Strong ability to problem solve in a demanding environment <br>
- A+ certification preferred <br>
<br>
Please submit resume to Jessica Salerno at jsalerno@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too. <br>
]]></description>
<dc:date>2009-10-29T13:20:00-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1442954163.html</dc:source>
<dc:title><![CDATA[IT Specialist (Cambridge, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-29T13:20:00-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1442704459.html">
<title><![CDATA[Help Desk Representatives (Danvers)]]></title>
<link>http://boston.craigslist.org/nos/tch/1442704459.html</link>
<description><![CDATA[Wireless Analytics LLC is a rapidly growing provider of wireless telecom expense management services for mid- to large-sized companies. Our services dramatically reduce mobile communication costs and significantly improve support to wireless users within our client’s companies.<br>
Due to our continuing growth, we are looking for a customer-centric individual to join our team. At Wireless Analytics, we pride ourselves on attracting the best and brightest employees that the telecommunication industry has to offer. <br>
<br>
We are currently seeking Help Desk Representatives to join our team. The successful candidate will receive and act upon customer wireless inquiries submitted by phone or email. You will manage the life-cycle of each inquiry you receive and act as a liaison between our clients and their approved wireless carriers until the appropriate resolution is obtained. All inquiries are tracked through our internal Help Desk application.  Additional duties will include spreadsheet analysis and administrative support.<br>
<br>
Requirements:<br>
<br>
-	1-2 years of customer service experience preferred<br>
-	Background in wireless telecom preferred (knowledge of Sprint a big plus)<br>
-	Knowledge of Microsoft Office applications (Outlook, Word, Excel, Access)<br>
-	Interest in, and knowledge of, wireless phones, gadgets, high tech and electronics a plus<br>
-	Experience in a call-center environment preferred<br>
-	Strong problem-solving and investigative skills<br>
-	Able to work both independently and in a team environment<br>
-	Strong attention to detail, excellent organization skills and ability to multi-task <br>
-	Strong verbal and written communication skills<br>
-	Willingness to learn new things and grow your skills<br>
-	Sense of humor is mandatory<br>
<br>
In exchange you will receive:<br>
<br>
-	A rewarding career that is never dull<br>
-	A pleasant, comfortable, modern office <br>
-	A fun, friendly and relaxed environment (ex: we some play foosball and Wii, eat a lot of lunches together, as well as the occasional beer!)<br>
-	A competitive compensation package including salary, bonus, health, dental, 401k, 2 weeks paid vacation and personal time<br>
<br>
To learn more about Wireless Analytics, LLC please go to www.wirelessanalytics.com <br>
<br>
To apply, please submit resume and cover letter, with salary requirements to jobs@wirelessanalytics.com You are also welcome to call our HR department at (978) 762-0900 ext 126 & leave a detailed message with salary requirements.<br>
]]></description>
<dc:date>2009-10-29T10:56:17-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1442704459.html</dc:source>
<dc:title><![CDATA[Help Desk Representatives (Danvers)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-29T10:56:17-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1442623048.html">
<title><![CDATA[Jr Support Tech (Woburn)]]></title>
<link>http://boston.craigslist.org/nos/tch/1442623048.html</link>
<description><![CDATA[We are currently looking to fill one Jr. Support Tech positions for a multi-national financial services organization in Woburn.<br>
<br>
Duties of the position will include setting up computers for internal staff. Installing programs and software for specific users, as well as setting up access to systems. Configuring hard drives. May also include transporting PC's to various departments and setting computers up from scratch. <br>
<br>
Knowledge of MS Offices, Windows, and Lotus Notes required in this role. <br>
<br>
A bachelors degree is required for this role. Candidate should possess strong verbal communication skills, reliability, self-motivation, a positive attitude, and a drive for success. <br>
<br>
This is a contract to hire position for a candidate looking to get a foot in the foor to a large IT department at a growing company. Competitive compensation as well as excellent health benefits offered. <br>
<br>
Please submit resume to kfruggiero@psgstaffing.com. <br>
<br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 4,000 people find jobs last year so chances are good that we can help you too. <br>
 <br>
<br>
]]></description>
<dc:date>2009-10-29T09:57:30-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1442623048.html</dc:source>
<dc:title><![CDATA[Jr Support Tech (Woburn)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-29T09:57:30-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1442330251.html">
<title><![CDATA[A/V Tech with Software expertise (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1442330251.html</link>
<description><![CDATA[Limelight Stage + Studios’ (www.limelightboston.com) is an entertainment venue that has multiple ‘Studios’ where customers can sing karaoke and record their performances.   Each Studio has a host of A/V components including a plasma TV, mixer, amplifier, speakers, vocal processor, LED lights, microphones and touch screen monitor.    At the heart of this installation is a PC running software that allows users to access song library, create a play list, select video channels, change LED lighting sequences and record.    The custom application was created with with Cycling ’74 Max MSP (<a href="http://www.cycling74.com/products/max5"  rel="nofollow">http://www.cycling74.com/products/max5</a>) and a the GUI was made with Adobe Director (<a href="http://tryit.adobe.com/us/director/"  rel="nofollow">http://tryit.adobe.com/us/director/</a>).<br>
<br>
Limelight is looking to hire a Technology Manager who can both maintain the A/V equipment in the Studios and Club, as well as work on development items for the custom software (i.e. updating song library, trouble-shooting problems).<br>
<br>
Ideally candidates can demonstrate a proficiency with both hw and sw, are enthusiastic about the concept and are able to start work asap!<br>
<br>
Please note that this is a part-time position with flexible hours.     To be considered, please e-mail us your resume and indicate your rate and availability.<br>
<br>
Thank you!<br>
]]></description>
<dc:date>2009-10-28T23:18:46-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1442330251.html</dc:source>
<dc:title><![CDATA[A/V Tech with Software expertise (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-28T23:18:46-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1441903026.html">
<title><![CDATA[Senior Systems Administrator (Maynard MA)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1441903026.html</link>
<description><![CDATA[Would you like to become part of the team that includes the creative visionaries behind Drizzt Do’Urden and Spawn? 38 Studios is currently seeking a Sr. Systems Administrator to join our IT department. This is a full-time time position with competitive salary, full benefits and 401k, and the chance to be part of online gaming history!<br>
<br>
Position Responsibilities<br>
<br>
    * Reporting to the Director of IT, the ideal candidate will administer and optimize key servers, including Windows, Exchange, and Perforce<br>
    * Administer bug-tracking server and clients<br>
    * Participate in defining technology roadmap for the corporate IT services across multiple locations<br>
    * Provide second level of network maintenance, optimization, and support<br>
    * Provide higher-tier user and client support<br>
<br>
Knowledge, skills & ability requirements<br>
<br>
    * Knowledge: Are you a Windows AD/GPO guru? Do you love maintaining Perforce? Is Exchange administration the most fun you've ever had?<br>
    <br>
    * Competencies: Must be highly proficient with Windows server administration including AD, AD migration, and Group Policy management<br>
         1. Exchange server administration, including migration<br>
         2. Perforce server administration and optimization, as well as client troubleshooting and support<br>
         3. Bug-tracking software administration - Bugzilla, DevTrack, Visual Studio Team, TestTrack Pro, or similar<br>
    <br>
    * Experience: The ideal candidate will have 3-5 years high-level Windows server administration in a fast-paced, game-industry, software development environment. Familiarity with Linux server administration is a plus.<br>
<br>
38 Studios, a media and entertainment company founded in 2006 by Curt Schilling, is in pre-production on an original fantasy IP driven by the creative and artistic visions of pop-culture icons R. A. Salvatore and Todd McFarlane. Entertainment products will include an immersive online entertainment experience that transcends the traditional MMO genre, novels, comics, toys, movies, TV, and more. Based in Maynard, Massachusetts, the studio is a fun, energetic place to work, where the company mantra, “How cool would it be if . . . ?” infuses the team with a commitment to passion, integrity, and innovation.<br>
<br>
Please submit resumes and portfolio to: jobs@38studios.com. Only short listed candidates will be contacted for an interview. 38 Studios is an Equal Employment Opportunity employer.<br>
<br>
Currently, 38 Studios LLC is not accepting applications from external recruiters and agencies.<br>
]]></description>
<dc:date>2009-10-28T17:30:05-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1441903026.html</dc:source>
<dc:title><![CDATA[Senior Systems Administrator (Maynard MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-28T17:30:05-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1441901799.html">
<title><![CDATA[Field Technicians (Boston and Central MA/Worcester)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1441901799.html</link>
<description><![CDATA[Field Technicians/Environmental Labor:<br>
40 Hour Trained HazMat & OSHA certification necessary. Experience in all forms of hazmat clean up work, confined space entry, tank cleaning, oil spill clean up, drum handling, decontamination work, sweeping and shoveling, and various other remedial activities. Overtime and on-call emergency response required. <br>
]]></description>
<dc:date>2009-10-28T17:29:23-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1441901799.html</dc:source>
<dc:title><![CDATA[Field Technicians (Boston and Central MA/Worcester)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-28T17:29:23-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1441887295.html">
<title><![CDATA[Contract Help Desk Technician (Back Bay, Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1441887295.html</link>
<description><![CDATA[<b>Opportunity to join a great team in a great location in the Prudential Center!</b><br><br>
Our busy IT Department is looking for additional Help Desk support for November and December, with the possibility this could develop into a permanent position. This is a full time opportunity, but the hours can be flexible.  <br><br>
<b>The Help Desk Technician will be responsible for:</b><br>
<li>Answering calls and requests for basic desktop troubleshooting  and support
<li>Desktop and laptop configuration and deployment
<li>Providing general support for the IT team and assisting with major IT related projects.  <br><br>

<b>Qualified candidates will possess the following:</b><br>
<li>Experience working in a computer networked environment with Windows 2000, Windows XP operating system on desktops, and as a network operating system is essential.  
<li>Knowledge of Microsoft Desktop and Server environments is required.
<li>Hands-on experience in the IT field desired
<li>Microsoft Certification is a plus.
<li>Knowledge of HTML/Web related technologies is a plus.  <br><br>

<b>Interested?</b><br>
Please submit resumes to mccommhr@mc-comm.com and include the title of the position for which you are applying in the subject.  <br><b>IMPORTANT: </b>please include your desired hourly rate when applying.<br><br>


<i><b>About M|C Holding Corp.</b><br>
M|C Holding Corp. (MCHC), <a href="http://www.mcholdingcorp.com,"  rel="nofollow">http://www.mcholdingcorp.com,</a> was established in 1994 and has become a leading provider of medical education solutions for healthcare professionals around the globe. M|C has been accomplished by bringing innovative learning and networking solutions to our audiences through some of the most recognizable brands in the industry.  M|C Holding Corp’s five portfolio of companies include M|C Communications, a U.S. non-CME operating company and owner of the Pri-Med brand;  Pri-Med Institute, a U.S. accredited provider of education for medical, nursing, and healthcare professionals; Physician’s Weekly and Pri-Med Patient Education Center, U.S. publishing companies; and Pri-Med Educational Programmes LTD, a European operating company. </i>
]]></description>
<dc:date>2009-10-28T17:19:51-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1441887295.html</dc:source>
<dc:title><![CDATA[Contract Help Desk Technician (Back Bay, Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-28T17:19:51-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1441740499.html">
<title><![CDATA[Technical Help Desk Analyst (Wellesley, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1441740499.html</link>
<description><![CDATA[A large health care client of our's is looking for a Help Desk Analyst for their site in Wellesley, MA.<br>
<br>
This position is working in a call center environment supporting users (Dr's, nurses, admin. assitants, etc.) over the phone and through e-mail. Candidates MUST have EXCELLENT communication and written skills,  ablity to use good judgement to priortize calls, and the ability to deal with different levels of people. <br>
<br>
The right candidate will have a degree on Computer Science or IT related certifications.<br>
<br>
MUST have private transportation- This site is NOT MBTA accessable!  Candidates MUST be available to interview TOMORROW (Thursday) and START MONDAY!<br>
<br>
Please send resumes ASAP- our client is looking to interview tomorrow (Thursday the 29th) and have someone start this Monday!]]></description>
<dc:date>2009-10-28T15:50:00-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1441740499.html</dc:source>
<dc:title><![CDATA[Technical Help Desk Analyst (Wellesley, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-28T15:50:00-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1441388939.html">
<title><![CDATA[Help Desk Support Technician (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1441388939.html</link>
<description><![CDATA[MSEmploy <br>
<br>
Responsibilities include: <br>
<br>
- Analyze and troubleshoot computer support problems and apply understanding to solve problems of users <br>
- Test software and hardware to evaluate ease of use and determine if product will aid users in performing work <br>
- Maintain equipment inventory <br>
- Learn to use and support various systems <br>
- Serves as liaison between end users and IT department regarding general IT issues. <br>
<br>
Should be: <br>
-Self-starter, highly organized and able to workwith minimum supervision. <br>
-Adept to troubleshooting and able to deal effectively in a fast-paced environment. <br>
-Analytical and patient with technical details and strong customer service skills. Expert with Windows XP and Windows Vista support. <br>
<br>
Job 3051. To apply for this position, please visit <a href="http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=3051"  rel="nofollow">http://us.msemploy.com/JobPosting/JobPostingDetailFullPage.aspx?jobID=3051</a>]]></description>
<dc:date>2009-10-28T12:37:31-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1441388939.html</dc:source>
<dc:title><![CDATA[Help Desk Support Technician (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-28T12:37:31-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1441206709.html">
<title><![CDATA[Technical Support Intern-Part-time (Marblehead, MA)]]></title>
<link>http://boston.craigslist.org/nos/tch/1441206709.html</link>
<description><![CDATA[We are currently looking for a part-time temporary IT Support Technician. This is a temporary position that may last from 3-6 months and is between 16-24 hours per week.<br>
<br>
<br>
<br>
Located in scenic Marblehead, MA, just 18 miles north of Boston, HCPro, Inc.www.hcpro.com, is a leading provider of critical information, tools, and training on compliance, regulation and management for the healthcare industry. The company's mission is to assist our customers with their mission of healing, and continuous improvement of healthcare, through superior education, unparalleled service, and practical tools and guidance. To provide our employees with an environment that embodies teamwork, celebrates accomplishments, and provides exciting opportunities for professional growth and community involvement and to exceed the expectations of our financial partners.<br>
<br>
<br>
<br>
The IT intern will assist in a variety of tehcinical support help desk functions.<br>
<br>
<br>
<br>
You will:<br>
<br>
<br>
<br>
•	Apply your knowledge within your particular academic discipline. <br>
<br>
•	Explore career options and gain field experience. <br>
<br>
•	Foster personal growth through increased self-confidence, interpersonal skills, an understanding of self and others. <br>
<br>
•	Improve the ability to communicate professionally with various levels in an organization<br>
<br>
<br>
<br>
Qualifications: <br>
<br>
<br>
<br>
- A professional and positive attitude<br>
<br>
- Ability to work in a fast-paced, deadline-driven environment<br>
<br>
- Attention to detail a must<br>
<br>
- Strong problem-solving and organizational skills<br>
<br>
- Organized<br>
<br>
- Ability to multi-task<br>
<br>
-IT related education or experience<br>
<br>
<br>
<br>
To apply use the following link: https: //www5.ultirecruit.com/HCP1000/jobboard/NewCandidateExt.aspx?__JobID=181<br>
<br>
<br>
HCPro is an equal opportunity/affirmative action employer; M/F/D/V are especially encouraged to apply.]]></description>
<dc:date>2009-10-28T10:53:01-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1441206709.html</dc:source>
<dc:title><![CDATA[Technical Support Intern-Part-time (Marblehead, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-28T10:53:01-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1440737098.html">
<title><![CDATA[Intern- Technical Services (Burlington)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1440737098.html</link>
<description><![CDATA[This is a great opportunity to join a rapidly growing mobile technology company based in Burlington, MA.We are looking for a talented, highly motivated Intern to work within the Technical Services Department. The Intern should have a positive attitude and desire to make an impact on an organization by demonstrating knowledge gained through their coursework. The ideal candidate must possess excellent interpersonal and organizational skills with demonstrated ability to actively respond to the needs of the company.  <br>
<br>
POSITION RESPONSIBILITIES: <br>
The Technical Services Engineer’s time will be split between Application Support and Internal IT Support.  <br>
<br>
Application support will include the following areas: <br>
•	Application release engineering<br>
•	Application builds<br>
•	Report writing and customizations<br>
<br>
Internal IT Support will include the following areas:<br>
•	Assisting with Internal server maintenance<br>
•	Internal desktop support<br>
•	Department specific computing environments<br>
<br>
REQUIREMENTS: <br>
- Coursework in a technical discipline<br>
- Proven organizational skills<br>
- Ability to work effectively both independently and in a small team environment<br>
<br>
Desired Skills: <br>
- Desktop support<br>
- Experience in IT Administration of Windows Servers <br>
- Excellent diagnostic and troubleshooting abilities<br>
- Knowledge of Windows networking and associated systems<br>
- Experience with SQL and relational database concepts<br>
- Knowledge of one or more scripting languages<br>
- Experience with Tablet PCs<br>
- Ability to write technical documentation and step-by-step instructions<br>
]]></description>
<dc:date>2009-10-27T21:40:17-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1440737098.html</dc:source>
<dc:title><![CDATA[Intern- Technical Services (Burlington)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-27T21:40:17-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1440157805.html">
<title><![CDATA[Shop Manager. (Rever)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1440157805.html</link>
<description><![CDATA[A New York based company is seeking a location MANAGER in the Rever area, must have reliable transportation, full time position. You will manage 3 to 4 employees, deal with customers service, and be a problem solver.  Management experience along with knowledge of customer service, is a MUST. You are organized, self motivated and team player as well as self starter. Apply with a SHORT resume and a TEL # to be reached for interview, DO NOT ATTACH, Insert into the body of your e mail, WILL NOT READ attachments. tronic333@hotmail.com]]></description>
<dc:date>2009-10-27T15:06:18-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1440157805.html</dc:source>
<dc:title><![CDATA[Shop Manager. (Rever)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-27T15:06:18-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1439735229.html">
<title><![CDATA[micro support group, inc (Beverly)]]></title>
<link>http://boston.craigslist.org/nos/tch/1439735229.html</link>
<description><![CDATA[Well-established I/T consulting company located on the North Shore of Boston seeks an individual to enhance our support of Microsoft products to our clients.  Experience and Microsoft Certification, and an understanding of TCP/IP required.  Experience in other technologies such as Cisco routing and Linux is encouraged.    We seek and reward individuals who represent us with maturity and professionalism. Salary is commensurate with experience and industry standards.  Full benefit package.  Resumes to email hr@ms-group.com; fax: 978.922.8885; or mail: Personnel, Micro Support Group, Inc. 6 Washington Street, Beverly, MA   01915.  ]]></description>
<dc:date>2009-10-27T11:19:42-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1439735229.html</dc:source>
<dc:title><![CDATA[micro support group, inc (Beverly)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-27T11:19:42-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1439660030.html">
<title><![CDATA[Systems Consultant - entry-level opportunity in investment technology! (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1439660030.html</link>
<description><![CDATA[<table cellspacing="0" cellpadding="0" width="600" border="0">
<tbody>
<tr>
<td><img src="http://www.EZEOMS.com/Image/Recruiting/JobDescBanner.jpg"></td></tr>
<tr>
<td height="499">
<p><font size="3">Eze Castle Software (“Eze”) is currently seeking a Systems Consultant to join our core Global Technology Services (GTS) team. Eze is a leading investment technology company with locations throughout the U.S., and in London and Hong Kong.  The Eze OMS, our award-winning order management system (OMS), has been a market leader of investment technology since its launch in 1995.  It is used by more than 380 investment managers to streamline their investment process.
<p>
Eze is a member of BNY ConvergEx Group ("ConvergEx").  ConvergEx is a premier provider of customized global agency trading and investment technology solutions to institutional clients worldwide.  With a broad global footprint, ConvergEx has offices located in the U.S., Europe and Asia, operating in over 100 markets.  
<p>
The Systems Consultant role is an opportunity to launch your career within our expanding global firm!  We offer a high energy, fast-paced environment which focuses on teamwork and continual development.  This position is for the candidate that desires to learn and grow while gaining exposure to both internal teams and external client environments.  Be part of our growth!
 </font></p>
<p><font size="4"><span><strong>Job Functions</strong></span> </font></p>
<ul>
<li type="square"><font size="3"> Troubleshooting and supporting 2nd and 3rd tier service requests.

</font>
<li type="square"><font size="3"> Managing product life cycle including installation and upgrades.

</font>
<li type="square"><font size="3"> Remote monitoring and preventative maintenance of client systems.

</font>
<li type="square"><font size="3"> Collaboration with and support of internal teams (i.e. Development, Quality Assurance, and Sales).

</font>
<li type="square"><font size="3"> Managing all installations and upgrades. 

</font>
<li type="square"><font size="3"> Administering systems, networks and hardware.


</font>


<li type="square"><font size="3"> Analysis, design, and implementation of client environments, including disaster recovery planning.
</font></li></ul>
<p><font size="4"><span><strong>Qualifications</strong></span> </font></p>
<ul>
<li type="square"><font size="3"> A Bachelor’s degree or higher from an accredited educational institution is required. (Computer Science / MIS preferred).
</font>
<li type="square"><font size="3"> Ability to learn quickly, effectively prioritize and execute tasks in a fast paced environment.

</font></li>
<li type="square"><font size="3"> Ability to work independently or within a team.

</font></li>
<li type="square"><font size="3"> Good communication skills, both written and oral.

</font></li>
<li type="square"><font size="3"> Basic understanding of Microsoft server and workstation operating systems (i.e. 2003 XP, Vista).
</font></li>
<li type="square"><font size="3"> Possess good troubleshooting techniques with a proven track record.
</font></li>

<li type="square"><font size="3"> Hands-on windows server administration and infrastructure experience a plus.
</font></li>

<li type="square"><font size="3"> Understanding of database structures, theories, principles, and practices a plus.


</font></li></ul>

<p><font size="4"><span><strong>Benefits</strong></span> </font></p>
<ul>
<li type="square"><font size="3"> Compensation includes a competitive base salary, performance bonus, 401k matching & excellent benefits.

</font>


<p></p></td></tr>
<tr>
<td>
<table cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr valign="top">
<td valign="top" align="left" width="1%">&nbsp;</td>
<td valign="top" align="left" width="32%" height="218"><img src="http://www.EZEOMS.com/Image/Recruiting/2007-Best-Places.gif"></td>
<td valign="top" width="2%">&nbsp;</td>
<td valign="top" align="left" width="32%" height="218"><img src="http://www.ezeoms.com/image/recruiting/BBJBestPlacestoWork2008.gif"> </td>
<td width="64%">
<table height="210" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr>
<td width="3%" bgcolor="#a50021"><span></span></td>
<td width="1%" bgcolor="#a50021">&nbsp;</td>
<td width="94%" bgcolor="#a50021"><span></span></td>
<td width="1%" bgcolor="#a50021">&nbsp;</td></tr>
<tr>
<td bgcolor="#a50021" height="18">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td>
<td valign="baseline" bgcolor="#d8d8d8">
<p><b>About Eze Castle Software</b></p></td>
<td valign="baseline" bgcolor="#d8d8d8">&nbsp;</td></tr>
<tr>
<td bgcolor="#a50021" height="174">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td>
<td valign="top" bgcolor="#d8d8d8">
<p align="justify"><font size="2">Eze Castle Software (Eze) specializes in providing technology solutions to hedge funds, mutual funds, pension funds, and other investment managers. Eze OMS, our award-winning order management system, has been the market leader since its launch in 1995. It is used by over 380 investment managers worldwide.</font></p>
<p align="justify"><font size="2">Eze is a member of BNY ConvergEx Group. We have over 340 team-members with headquarters in Boston and offices in New York, Stamford, San Francisco, London, and Hong Kong.   Eze Castle Software, LLC is an equal opportunity employer.</font></p></td>
<td valign="top" bgcolor="#d8d8d8">&nbsp;</td></tr></tbody></table></td></tr></tbody></table></td>
<tr>
<td align="left">
<table height="18" cellspacing="0" cellpadding="0" width="100%" border="0">
<tbody>
<tr>
<td width="29%" height="18">&nbsp;</td></tr></tbody></table></td></tr></tbody></table>

]]></description>
<dc:date>2009-10-27T10:32:58-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1439660030.html</dc:source>
<dc:title><![CDATA[Systems Consultant - entry-level opportunity in investment technology! (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-27T10:32:58-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1438527510.html">
<title><![CDATA[HelpDesk Associate (MCP Required) to 45k (Newton)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1438527510.html</link>
<description><![CDATA[<br>
Our client is looking for an experienced help desk candidate to help out with clients, internal issues as well as remote users. Experience and a Microsoft Certification is required. 
<br>

<br>
Duties and Responsibilities: 
<br>

<br>

<br>
Provide technical / desktop support to 70 PC users in multiple locations 
<br>
Help desk, troubleshooting, remote support for Windows XP and Windows Vista machines 
<br>
Assist the IT Manager in all IT operations 
<br>
Manage user and mail accounts in Active Directory/Exchange 2007 
<br>
Actively participate in the design and development of new processes 
<br>

<br>

<br>

<br>

<br>

<br>
-------------------------------------------------------------------------------- 
<br>

<br>
Requirements 
<br>

<br>

<br>
Bachelor's degree in a related field 
<br>
One to two years of technical and desktop IT support experience 
<br>
Microsoft Certified Professional (MCP) certification minimum 
<br>
Basic Active Directory experience 
<br>
Exposure to Windows 2003, Windows 2008, Exchange 2007 
<br>
Strong customer support skills - the basis for this position 
<br>
Strong communication skills - must provide honest, direct feedback 
<br>
Excellent verbal and written communication skills 
<br>
Must have the ability to meet deadlines, prioritize appropriately, cope well with change, and maintain composure under pressure 
<br>
Be accountable for results, approach obstacles proactively, and look for ways to resolve problems and issues]]></description>
<dc:date>2009-10-26T14:31:34-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1438527510.html</dc:source>
<dc:title><![CDATA[HelpDesk Associate (MCP Required) to 45k (Newton)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-26T14:31:34-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1438430571.html">
<title><![CDATA[Full Time Computer Technician Needed for Growing Company (Somerville MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1438430571.html</link>
<description><![CDATA[FULL TIME COMPUTER TECHNICIAN NEEDED FOR GROWING NATIONWIDE COMPUTER SERVICES COMPANY<br>
<br>
Geeks Mobile, a rapidly growing computer services company is seeking to add a full<br>
time computer technician to its staff, in our office in Somerville<br>
<br>
Responsibilities include.<br>
<br>
-Performing remote support work via Logmein Rescue for home and business clients<br>
-Proving Tier 2 Tech Support for our 2000+ field technicians that are having difficulty with resolving computer<br>
problems for our clients.<br>
-Performing occasional field visits (driving) in the local Boston area during down time<br>
-Performing computer repairs for clients that drop off their pc's in our Boston location<br>
-Assisting dispatchers with technical questions from clients<br>
-Assisting dispatchers/csr staff with answering phone calls during busy hours.<br>
<br>
<br>
Requirements<br>
-At least 2 year in a help desk role resolving technical questions in a windows environment(NOT password resets/account management)<br>
-Proven record in customer problem resolution<br>
-Strong customer service skills<br>
-Strong capability to resolve all kinds of Windows Client OS issues<br>
-Knowledge on how to research answers to difficult technical issues.<br>
-Strong knowledge of the Windows OS / XP/VISTA<br>
-Some knowledge of Windows Server OS (basic exchange/active directory etc)<br>
-A+, Network+, MCP certified or equivalent<br>
-Researching and maintaining tools on our website for our field technicians<br>
-Reliable transportation (car a must)<br>
-Cell phone.<br>
-Preference will be given to those with Mac Experience/going onsite to resolve customers' problems.<br>
<br>
-THIS IS A FULL TIME POSITION IN THE OFFICE WITH APPROX 5% travel around Boston.<br>
<br>
COMPENSATION: $16.00/hour with incentives and profit sharing/health insurance.<br>
<br>
NO PHONE CALLS ABOUT THIS JOB PLEASE<br>
<br>
Only applicants with the word localgeek in the subject line will be considered.]]></description>
<dc:date>2009-10-26T13:43:18-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1438430571.html</dc:source>
<dc:title><![CDATA[Full Time Computer Technician Needed for Growing Company (Somerville MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-26T13:43:18-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nos/tch/1438360547.html">
<title><![CDATA[Motion Control and Automation Technical Support (Winchester)]]></title>
<link>http://boston.craigslist.org/nos/tch/1438360547.html</link>
<description><![CDATA[Gefran is a leader in the design and manufacture of motion control and automation products.  Gefran is looking for a fully skilled support technician with a proven track record of providing support for motion control and automation products. <br>
<br>
The successful candidate will play a key role in providing technical support to regional sales managers, an indirect sales network and end-users.<br>
Knowledge base sought:<br>
AC & DC drives (stand alone and distributed)<br>
Motion control systems (including drives, motors and/or servos)<br>
PLC’s and HMI experience <br>
DCS distributed control systems<br>
Industrial Instrumentation (not mandatory but a plus)<br>
Hydraulic and pneumatic control systems<br>
Knowledge of Control and communications networks<br>
<br>
Duties will include: providing support as part of a technical service team, preparing technical proposals in support of sales efforts, tracking open and closed inquiries, and provides training to customers and sales channel as appropriate.  <br>
<br>
Limited travel.<br>
<br>
Position location is Winchester, MA. <br>
<br>
Applicants must possess strong interpersonal/communication skills and at least 3 to 5 years of technical support experience in the motion control industry, specifically with AC and DC motors, actuators, motor controllers. A technical certification or Bachelors degree in ME or EE with relevant experience is highly preferred. <br>
<br>
Applicants should subnmit their resume and salary history in confidence.<br>
<br>
Please, no agencies or phone calls.]]></description>
<dc:date>2009-10-26T13:09:14-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nos/tch/1438360547.html</dc:source>
<dc:title><![CDATA[Motion Control and Automation Technical Support (Winchester)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-26T13:09:14-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1438017253.html">
<title><![CDATA[Technical Support Engineer (Watertown, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1438017253.html</link>
<description><![CDATA[Snowbound Software leads the industry in document imaging technology and we have been doing so for over 13 years.  Our products are sold to more than 30 countries.  We market high performance imaging solutions for the Internet, Java environments, Windows systems, and Unix platforms.  Our focus on our people, solutions and our customers allows us to lead our industry. 
<br>

<br>
We take support very seriously at Snowbound so we are looking for someone who is comfortable with Support as a career rather than a stepping stone to a career in software development.  We are not looking for someone who will just answer phones and read from a script.  We want someone who will commit to providing our customers with top-flight customized support.
<br>

<br>
The Technical Support Engineer will be responsible for responding to support requests for Snowbound’s imaging software products. This person will handle all levels of support from first response to verifying fixes.  
<br>

<br>
This involves:
<br>
1. Prompt, polite written and oral responses to the customer in English.  Fluency in English is a must.
<br>
2. Reproducing issues in the VirtualViewer, RasterMaster SDK and SnowBatch products. This requires skills in:
<br>
      a. Installing and configuring multiple versions of multiple products on multiple systems including VMWare, Windows and Unix.
<br>
      b. Understanding basic differences between many document formats, including pdf, doc, docx, tif, jpeg and others.
<br>
      c. Aptitude in reading between the lines to reproduce behavior when the customer has not provided all the information needed.
<br>
      d. Some programming skills in c, java and c# to reproduce issues in the SDK.
<br>
3. Keeping track of support issue progress in the Enterprise Wizard and Salesforce databases.
<br>
4. Prioritizing incoming requests based on severity of the issue and the level of support the customer is entitled to.
<br>
5. Ability to create and enhance automated build and testing tools, preferably using Python, ant, subversion, git, junit, ruby, etc.
<br>
6. Ability to prepare product software for performance testing and run performance tests.
<br>

<br>
Snowbound Software is a successful high technology software company.  We have a great group of talented professionals, a wonderful set of customers and a convenient office location in the Arsenal Office Park with free parking and access to public transportation.
<br>

<br>
In order to fit into the Snowbound culture the person must have a positive can-do attitude, must work well in a team, and be a self-starter with a good understanding of priorities.  Please contact us if you believe you are a good fit, you are tops in your field, work hard but also want to have some fun out of life.  Join our team of motivated, hard working experts. Send in your resume and a cover letter describing why you are a good fit for this position to support-jobs@snowbound.com.  A well-written cover letter is a must to be considered for this job.
<br>

<br>
Principals only please with a minimum of 2 years of experience. This is a full-time paid position in Watertown, MA, salary is commensurate with experience. No relocation is offered for this position.
<br>
]]></description>
<dc:date>2009-10-26T10:03:02-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1438017253.html</dc:source>
<dc:title><![CDATA[Technical Support Engineer (Watertown, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-26T10:03:02-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1436914243.html">
<title><![CDATA[Electrical Tariffs (Somerville, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1436914243.html</link>
<description><![CDATA[Want to hire consultant that has extensive knowledge with DPU Electrical Tariffs and who is able to structure a renewable energy plan using Net Metering Rules and ARRA programs.]]></description>
<dc:date>2009-10-25T12:19:32-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1436914243.html</dc:source>
<dc:title><![CDATA[Electrical Tariffs (Somerville, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-25T12:19:32-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1435004729.html">
<title><![CDATA[DR Technician  (Chelmsford, MA)]]></title>
<link>http://boston.craigslist.org/nwb/tch/1435004729.html</link>
<description><![CDATA[Our company is a leading IT service provider actively recruiting entry level DR Technicians to assist us in IT relocation projects throughout the US. We are currently seeking individuals with an interest in working and gaining experience in the Information Technology field for part-time/on-call work. <br>
<br>
<br>
<br>
Requirements <br>
<br>
• Availability on Thursdays, Fridays and Saturdays (this is a must for the position). <br>
• A good attitude and strong communication skills. <br>
• 1-2 years education or experience of IT and computers. <br>
• Valid Driver License and own transportation. <br>
<br>
<br>
Most of our projects occur on Thursday, Friday and Saturdays, but there are often relocation jobs on other days of the week as well. <br>
<br>
We will train every qualified candidate to understand the process and procedures for the job. Successful candidates will have a chance to advance their career paths and IT skills in the following areas: <br>
<br>
<br>
• Server room relocations <br>
• Relocation project management <br>
• Project Lead <br>
• Desktop support <br>
• Inventory<br>
• Familiar with Servers<br>
• Cable tracing<br>
• Data center move experience  <br>
<br>
<br>
Please apply: <a href="http://www.maxhire.net/cp/?E55E69361D43515B7E551B2077551F6B482A7E"  rel="nofollow">http://www.maxhire.net/cp/?E55E69361D43515B7E551B2077551F6B482A7E</a><br>
<br>
<br>
<br>
************ Background check required ************<br>
<br>
]]></description>
<dc:date>2009-10-23T19:27:34-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1435004729.html</dc:source>
<dc:title><![CDATA[DR Technician  (Chelmsford, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T19:27:34-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1434768493.html">
<title><![CDATA[Industrial Application Engineer (Wilmington, MA)]]></title>
<link>http://boston.craigslist.org/nwb/tch/1434768493.html</link>
<description><![CDATA[ Watson-Marlow, Inc. is the world’s leading manufacturer of peristaltic pumps used in the pharmaceutical, industrial, and environmental industries.  We are a rapidly growing organization, and are currently looking for a key individual to assist us in continuing this growth.  Watson-Marlow offers all our employees an excellent salary and benefits package, and a comfortable, friendly work environment.  Come join a company where you can make an impact in providing quality products to an expanding marketplace.<br>
<br>
Industrial Application Engineer<br>
<br>
We have an immediate opening for a dynamic individual to fulfill the duties of an Industrial Application Engineer. Job requirements include: general application and technical support, equipment specification, quote generation, and product training.  The ideal candidate will be sales driven, detail oriented, process-minded and have excellent verbal and written communication skills with a diverse technical background inclusive of a knowledge of pumps, fluid handling, industrial applications, motors, drives and instrumentation.  In addition applicants must be energetic, positive, analytical, solution minded, organized and have a strong background in MS Office applications.  Industry experience and an engineering degree are preferred.  Some travel may be required. <br>
]]></description>
<dc:date>2009-10-23T16:43:59-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1434768493.html</dc:source>
<dc:title><![CDATA[Industrial Application Engineer (Wilmington, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T16:43:59-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1434757778.html">
<title><![CDATA[Food and Beverage Application Engineer]]></title>
<link>http://boston.craigslist.org/nwb/tch/1434757778.html</link>
<description><![CDATA[ Watson-Marlow, Inc. is the world’s leading manufacturer of peristaltic pumps used in the pharmaceutical, industrial, and environmental industries.  We are a rapidly growing organization, and are currently looking for a key individual to assist us in continuing this growth.  Watson-Marlow offers all our employees an excellent salary and benefits package, and a comfortable, friendly work environment.  Come join a company where you can make an impact in providing quality products to an expanding marketplace.<br>
<br>
Food and Beverage Application Engineer<br>
<br>
We have an immediate opening for a dynamic individual to fulfill the duties of a Food and Beverage Application Engineer. Job requirements include: general application and technical support, equipment specification, quote generation, and product training.  The ideal candidate will be sales driven, detail oriented, process-minded and have excellent verbal and written communication skills with a diverse technical background inclusive of a knowledge of pumps, fluid handling, food and beverage applications, motors, drives and instrumentation.  In addition applicants must be energetic, positive, analytical, solution minded, organized and have a strong background in MS Office applications.  Experience supporting and working with the food and beverage industry are a strong requirement and an engineering degree is preferred.  Some travel may be required. <br>
]]></description>
<dc:date>2009-10-23T16:37:45-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1434757778.html</dc:source>
<dc:title><![CDATA[Food and Beverage Application Engineer]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T16:37:45-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1434605320.html">
<title><![CDATA[Technical Support Specialist (Franklin, MA)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1434605320.html</link>
<description><![CDATA[Do you care about where you work and the people you work with?<br>
<br>
SyTech, Inc.(www.TheReportCompany.com) is a leading provider of automated reporting and data analysis software for production and management. We are a small company, and yet our award-winning software is endorsed by major international HMI/SCADA manufacturers and Fortune 500 companies in the USA, Canada, Europe and Asia.<br>
<br>
We are looking for Technical Support Specialist with a “can-do” attitude.<br>
<br>
This is a great entry-level opportunity for someone who is eager to develop a variety of technical skills. Our technical support repeatedly receives rave reviews. We like our customers and they like us!<br>
<br>
Core Responsibilities:<br>
-Support our customers to maximize the features of our software in their applications<br>
-Provide technical expertise during testing, deployment and operational phases<br>
-Present our software to distributors and end users<br>
-Perform user training courses<br>
-Maintain company web site including technical papers and knowledge base<br>
<br>
Required skills:<br>
-Bachelors Science degree or equivalent<br>
-1 year of technical support experiences or equivalent<br>
-Advanced knowledge of Microsoft Office<br>
-Excellent communication skills<br>
-Basic knowledge in Visual Basic<br>
<br>
You will gain skills and knowledge in:<br>
-Implementing software in manufacturing application e.g., iFIX, FactoryTalk, DeltaV, InTouch, WinCC/PCS 7, OPC, OLE-DB<br>
-Visual Basic and .NET<br>
-Understanding the product development life cycle<br>
-Developing and leading user training<br>
-Advanced web development<br>
<br>
]]></description>
<dc:date>2009-10-23T15:10:46-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1434605320.html</dc:source>
<dc:title><![CDATA[Technical Support Specialist (Franklin, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T15:10:46-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1434596128.html">
<title><![CDATA[Technical Support Engineer-Lotus Domino Power Tools (Woburn)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1434596128.html</link>
<description><![CDATA[Technical Support Engineer - Lotus Domino Power Tools<br>
<br>
Are you a highly motivated, customer service-oriented individual?  If so, join our Technical Support team and work with our customers to help them use our products to ease their IBM Domino Workflow, Data Integration and Administration needs.  In this role we troubleshoot and diagnose customer issues in a collaborative team-based environment.  If you are a creative, self-motivated, detail-oriented individual with excellent oral and written communication skills, this is the role for you!<br>
<br>
We are not a Help Desk!  We are a Technical Support team.  This is a fantastic opportunity for someone with the right attitude to learn and succeed.<br>
<br>
Required skills: <br>
•	2+ years exposure to Lotus Domino Administration and Lotus Notes.<br>
•	Expert knowledge of Vista / Windows 2003 / Windows 2000/ Windows XP Pro <br>
<br>
Desired Skills: <br>
•	Java, .NET, JavaScript, RDBMS and Unix <br>
•	Lotus Domino development (LotusScript) or Administration in Domino Version 6, Version 7 & Version 8 <br>
•	Strong analytical and technical writing skills <br>
•	Ability to communicate effectively to both business and technical audiences<br>
•	Creativity in problem solving techniques, testing and implementation of recommendations<br>
•	Self-motivated, self-starter who enjoys working both independently and as a critical team player<br>
•	Exposure to Microsoft SharePoint a PLUS!<br>
<br>
All resumes submitted will be reviewed for their fit to the posted job.  Qualified candidates will be contacted.<br>
<br>
Submit resume to:  dev.resumes@axceler.com and indicate “Tech Support - LN” in the subject line.   <br>
<br>
Axceler is an EEO/AA employer.<br>
]]></description>
<dc:date>2009-10-23T15:05:45-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1434596128.html</dc:source>
<dc:title><![CDATA[Technical Support Engineer-Lotus Domino Power Tools (Woburn)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T15:05:45-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1434590612.html">
<title><![CDATA[Technical Support Engineer-SharePoint Administration Tools (Woburn)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1434590612.html</link>
<description><![CDATA[Windows Administrator / Technical Support Engineer – SharePoint Administration Tools<br>
<br>
We are not a Help Desk!  We are a Technical Support Engineering team.  This is a fantastic opportunity for someone with the right attitude to learn and succeed.<br>
<br>
Join our Technical Support team and work with our customers to help them use our products to ease their Microsoft SharePoint administration needs.  In this role we troubleshoot and diagnose customer issues in a collaborative team-based environment.  Your day will be broken down between supporting our customers and internal hands-on systems administration.<br>
<br>
Required skills: <br>
•	2+ years hands-on practical experience with Microsoft SharePoint Administration and MS SQL Server<br>
•	Expert knowledge of  Windows 2003 / Office 2007 / WSS / MOSS <br>
<br>
Desired Skills: <br>
•	Strong analytical and technical writing skills <br>
•	Ability to communicate effectively to both business and technical audiences<br>
•	Creativity in problem solving techniques, testing and implementation of recommendations<br>
•	Self-motivated, self-starter who enjoys working both independently and as a critical team player<br>
<br>
All resumes submitted will be reviewed for their fit to the posted job.  Qualified candidates will be contacted.<br>
<br>
Submit resume to: <br>
Email: dev.resumes@axceler.com and indicate “TS Engineer” in the subject line.   <br>
<br>
Axceler is an EEO/AA employer.<br>
]]></description>
<dc:date>2009-10-23T15:02:43-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1434590612.html</dc:source>
<dc:title><![CDATA[Technical Support Engineer-SharePoint Administration Tools (Woburn)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T15:02:43-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/nwb/tch/1434562258.html">
<title><![CDATA[Data Specialist - Part Time (Wilmington)]]></title>
<link>http://boston.craigslist.org/nwb/tch/1434562258.html</link>
<description><![CDATA[AJ Mailing Company is a direct mail company located in Wilmington, MA with easy access to Interstate 93.  We have an immediate part-time opening for an experienced, self-motivated Data Specialist in our Data Processing Department.<br>
<br>
Responsibilities include (but are not limited to):<br>
•   Data cleanup<br>
•   Merge/purge<br>
•   Data parsing/fielding<br>
•   Postal presorts<br>
•   Duplicate record removal<br>
•   Custom laser letter mail merges using Microsoft Word<br>
•   Operation of laser printers<br>
<br>
Qualifications:<br>
•   Knowledge of BCC Mail Manager software (experience with comparable software programs will be considered)<br>
•   Experience with various data formats such as Excel, ASCII, DBF and PDF<br>
•   Proficiency with Microsoft Word, Excel, and Outlook<br>
•   Must be able to accurately analyze data<br>
•   Excellent written and verbal communication skills<br>
•   Familiarity with Double Take software for duplicate record removal highly desirable<br>
•   Excellent organization skills, strong attention to detail and the ability to accurately follow instructions<br>
•   Experience in the direct mail industry highly desirable, but not required<br>
<br>
Only applicants who meet the above requirements will be considered for this position<br>
]]></description>
<dc:date>2009-10-23T14:47:40-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/nwb/tch/1434562258.html</dc:source>
<dc:title><![CDATA[Data Specialist - Part Time (Wilmington)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T14:47:40-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1434483637.html">
<title><![CDATA[IT Support Technician (Boston)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1434483637.html</link>
<description><![CDATA[Multi-office nationwide firm has openings for several (Tier 1 Level) Desktop Support Technicians. Duties include: <br>
<br>
End user support <br>
Helpdesk <br>
Assisting Network Administrators <br>
Participation in technical support team projects <br>
<br>
Qualified Candidates will posses the following skills and or accreditations: <br>
<br>
Microsoft Certification <br>
At least 2-6 years of  on the job experience in helping end users with desktop support issues <br>
Knowledge of all Windows OS environments <br>
Experience supporting client/server architectures<br>
Skills associated with PC maintenance including any A+ Certification <br>
Extreme attention to detail. <br>
<br>
This position is from 8:00am-5:30pm M-F <br>
Candidates will have an excellent Work ethic and sense of priority and promptness in their everyday work. <br>
<br>
This is a fast paced growth oriented firm and there are many opportunities for advancement for the right person. <br>
Firm is an EOE and offers competitive compensation and benefit package.<br>
]]></description>
<dc:date>2009-10-23T14:07:15-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1434483637.html</dc:source>
<dc:title><![CDATA[IT Support Technician (Boston)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T14:07:15-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/sob/tch/1434378794.html">
<title><![CDATA[Network Associate (Braintree)]]></title>
<link>http://boston.craigslist.org/sob/tch/1434378794.html</link>
<description><![CDATA[James Cable, a national provider of rural telecommunications, is searching for a Network Associate to join our team. The role of the Network Associate is to support special projects and ongoing operations initiatives of the Technical Support Group (TSG). Broadly, candidates must demonstrate a working knowledge of IP network and IT skills, strong analytical and organizational skills, and good interpersonal and communications skills. <br>
Specific duties of the TSG Network Associate include:<br>
<br>
•	Assisting in the monitoring of network reliability and performance<br>
•	Responding to inquiries and issues from field staff, call centers, and company management<br>
•	Assisting the TSG in monitoring and interacting with third party provisioning and support organization regarding:<br>
		E-Mail/Spam/Rules Management<br>
		Abuse Notifications<br>
		Copyright Infringement<br>
		Static IP Requests<br>
		OSS Operation and Maintenance<br>
		Secondary NOC Functions<br>
•	Prepare, provision, and facilitate equipment installations to enable:<br>
               Network upgrades, repairs, and new deployments<br>
               Network monitoring<br>
               Network management and optimization<br>
Performance and reliability measurements<br>
•	Assist and facilitate network related service, maintenance, and emergency repairs<br>
•	Advise, initiate, or recommend network or operational improvements and/or solutions regarding:<br>
		Network operations, reliability, and performance<br>
		HSD field service<br>
		HSD call center customer service<br>
		Network/HSD hardware<br>
		VoIP infrastructure and service hardware<br>
		Network security<br>
		Network topology and architecture<br>
•	Support the deployment of advanced services such as VoIP, commercial HSD, and Packetcable 2.0 <br>
•	Perform field and customer support for HSD, network, and IT issues<br>
<br>
REQUIRED QUALIFICATIONS:<br>
•	Associates degree in a related discipline or equivalent work experience.<br>
•	Cisco CCNA or MCSE required.<br>
•	Working knowledge of network architecture and protocols, including DNS, DHCP, SNMP, TCP/IP, VPN<br>
•	An understanding of TCP/IP communications, including IP subnetting address schemes and common network topologies<br>
•	Working knowledge of broadband HFC network architecture, CMTS, DOCSIS and provisioning systems a plus.<br>
•	Good organizational skills.<br>
•	Strong interpersonal, oral and written communication skills.<br>
<br>
Please respond by e-mail only with a copy of your resume. Place the words Reply Network Associate in your E-mail subject line.<br>
]]></description>
<dc:date>2009-10-23T13:14:12-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/sob/tch/1434378794.html</dc:source>
<dc:title><![CDATA[Network Associate (Braintree)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T13:14:12-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1433771160.html">
<title><![CDATA[Field Service Rep II (Outside Sales &amp; Service)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1433771160.html</link>
<description><![CDATA[Join us at the forefront of scientific discovery! At Bio-Rad Laboratories, you will participate in exciting new developments at the cutting-edge of science and technology. Our teams of dedicated professionals work together in an entrepreneurial atmosphere, providing a broad range of innovative tools and services to the clinical diagnostics and life science research markets. Bio-Rad was founded more than 40 years ago, and we are recognized as a world leader in science and research.  Visit us at www.bio-rad.com<br><br>
		
Manage assigned customers within territory using established company guidelines. <br>
Troubleshoot, test, and repair new and existing diagnostic equipment/instruments. <br>
Perform preventative maintenance on existing equipment/instruments. <br>
Maintain spare parts inventory. <br>
Respond to customer questions via telephone and provide technical on-site support as needed.  Request backup resource when unable to resolve problem. <br>
Installs new equipment/instruments, as needed. <br>
Complete service repair reports within 24 hours of call completion; maintains leased vehicle within established guidelines; shows good judgment in keeping expenses within guidelines; completes weekly expense reports. <br> 
Performs other tasks and duties as assigned.<br><br>
		
Skills, knowledge and abilities required:<br><br>

Basic electro-mechanical troubleshooting/problem solving skills.<br>
Excellent organizational and time management skills.<br>
Good customer relation and communication skills, both written and oral.<br>
Ability to produce results while working with multiple projects under tight deadlines.<br>
Previous field service experience.<br><br>

Education:<br>
A.S. degree in Electronics or equivalent experience.<br><br>

Experience: <br>
Typically requires 0-2 years of transferable electro-mechanical/electronics and robotics experience.<br><br>


RESPOND HERE! To respond immediately, access the online response form at: <a href="http://sh.webhire.com/servlet/resp/rf?jobid=2365010&boardid=1905"  rel="nofollow">http://sh.webhire.com/servlet/resp/rf?jobid=2365010&boardid=1905</a>]]></description>
<dc:date>2009-10-23T00:16:34-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1433771160.html</dc:source>
<dc:title><![CDATA[Field Service Rep II (Outside Sales &amp; Service)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-23T00:16:34-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1433592719.html">
<title><![CDATA[IT Support (Watertown)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1433592719.html</link>
<description><![CDATA[Role: IT Operations Admin<br>
 <br>
Required:<br>
Bachelors degree <br>
2-6 years of experience<br>
Working knowledge of telecommunication systems (data and voice networks) <br>
Prior experience using Microsoft Windows (UNIX servers a plus <br>
Experience with trouble ticket systems such as Altiris or Remedy <br>
Experience with CRM systems such as Sugar, Oracle, or SAP <br>
VoIP and FoIP experience a plus <br>
Experience with Rightfax fax servers, Dialogic gateways a plus <br>
Experience supporting client/server architectures <br>
Basic understanding of SQL a plus <br>
Prior exposure to a production, 24x7 IT infrastructure<br>
 <br>
 IT Operations Administrator will provide tier 1 IT operations support to clients and internal customers. The position will be part of a team responsible for delivering fax, telecom, and network services in a complex, 24x7, mission-critical, enterprise environment. The role is a tier 1 triage point between our client support center and the different areas of our networking team(prod sys, telecom, fax server, windows)   It will be an opportunity for someone to grow into a career on the systems side of the house. <br>
<br>
<br>
 ]]></description>
<dc:date>2009-10-22T21:08:26-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1433592719.html</dc:source>
<dc:title><![CDATA[IT Support (Watertown)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-22T21:08:26-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1432842353.html">
<title><![CDATA[Field Service Technician/Engineer Electronics/Controls (Newton)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1432842353.html</link>
<description><![CDATA[________________________________________<br>
 Aircuity, Inc., a fast growing technology leader in commercial building energy efficiency solutions has an immediate opening for a FIELD SERVICE TECHNICIAN/ENGINEER.<br>
<br>
Aircuity is a leader in providing technology enabled commercial building energy efficiency.  With the rising cost of energy and growing environmental concerns regarding greenhouse gas emissions, commercial building owners are challenged to find reliable technology solutions to help ensure that their buildings operate as energy efficiently and environmentally responsible as possible without sacrificing occupant comfort, productivity or safety.  www.aircuity.com  <br>
<br>
<br>
We are looking for a Field Service Technician/Engineer with an Associates Degree in Electrical Engineering or equivalent training/experience.  Controls experience and general HVAC knowledge is a plus. In this role you will provide all levels of technical support for the field commissioning and service of our intelligent air monitoring systems, used to assess and control building ventilation. We are looking for a highly motivated and technically skilled individual who enjoys working with electronic systems involving network technology and instrumentation, is able to manage jobsite activities, and is willing to travel 50%-70% of the time, both nationally and internationally. THIS IS A GREAT OPPORTUNITY FOR A RECENT GRAD- WE WILL TRAIN.<br>
<br>
RESPONSIBILITIES: <br>
<br>
* Working closely with the factory, performing coordination and execution of the startup <br>
and commissioning portion of the product delivery cycle <br>
* Defining and configuring networked components via our software commissioning tools, correcting wiring mistakes and omissions created during installation <br>
* Troubleshooting and validating the operation of our systems, and coordinating and managing the trades <br>
* As time permits field customer calls received by our Customer Support Center <br>
<br>
REQUIREMENTS: <br>
* 0-3 years of field service experience supporting networked electronic systems involving <br>
instrumentation and controls <br>
* An Associates degree in engineering or the sciences, along with basic skills in <br>
troubleshooting analog and digital electronics <br>
* Must have or be able to obtain a valid passport<br>
* Direct experience with RS485 supporting various common network protocols, along with other general exposure to Building Management and other HVAC systems is a plus <br>
* Proven ability to work effectively at customer locations without direct supervision <br>
* Experience working with contractors representing electrical and mechanical trades at job <br>
sites, along with a proven ability to obtain results from these parties <br>
* Experience with Microsoft Office products and Windows NT/XP/2000 environments, <br>
along with other basic computer skills. Experience with TCP/IP and other basic IT <br>
experience is a plus. <br>
* Exposure to sensor technologies commonly used in HVAC systems (temperature, RH, <br>
CO2, CO) is a plus <br>
* Skills with pneumatic or vacuum systems and related devices is a plus. <br>
<br>
Please send resume with salary requirements to jbulian@insightperformance.com.  Reference job code : Aircuity<br>
<br>
<br>
<br>
<br>
<br>
--------------------------------------------------------------------------------<br>
<br>
]]></description>
<dc:date>2009-10-22T12:55:27-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1432842353.html</dc:source>
<dc:title><![CDATA[Field Service Technician/Engineer Electronics/Controls (Newton)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-22T12:55:27-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1432594633.html">
<title><![CDATA[Production Coordinator - Support for Growing Online Magazine (Southboro, MA)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1432594633.html</link>
<description><![CDATA[Student Health 101  is seeking a motivated individual with excellent internet skills for a part-time office-based production and customer support position.<br><br>Student Health 101 is the online health and wellness magazine for college students, used by hundreds of colleges and universities around the U.S. and Canada. Each month, college students learn about eating well, staying fit, managing their money, and much more through our online magazine.<br><br><b>About the Position</b><br>The Production Coordinator is responsible for a variety of tasks in producing the 300 customized editions of Student Health 101 each month using our proprietary software package. Major tasks include adding interactive elements into our online magazine, managing video files, providing support to our customers. Position is located at our office in Southboro, MA. This position is for 24 hours per week on a flexible schedule.<br><br><b>Qualifications Needed<br></b>Strong internet skills are a necessity - no need for specific applications, but rather a thorough understanding of the web is crucial. Experience in online applications and/or graphic design is helpful, but not required. Successful applicants will be motivated, reliable and flexible enough to work in a growing company.<br><br><b>Compensation<br></b>Compensation is hourly, starting at $15 per hour. Position may also qualify as a paid internship.<br><br>To apply and submit your resume, please visit:<br><a href="http://www.studenthealth101.com/0809apply.html"  rel="nofollow">http://www.studenthealth101.com/0809apply.html</a>]]></description>
<dc:date>2009-10-22T10:29:52-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1432594633.html</dc:source>
<dc:title><![CDATA[Production Coordinator - Support for Growing Online Magazine (Southboro, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-22T10:29:52-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/sob/tch/1432566630.html">
<title><![CDATA[IT Specialist (Braintree)]]></title>
<link>http://boston.craigslist.org/sob/tch/1432566630.html</link>
<description><![CDATA[<br>
<br>
Do you enjoy working with people? Are you a hands-on, solution-oriented technical professional who is looking for a place to develop? Do you like working in a team environment where people support each other and encourage collaboration? <br>
<br>
Our client, a large financial services organization in Braintree, is looking for an IT Specialist to join their 25+ person IT Division. The overall function of this position will involve day-to-day end user support and troubleshooting, desktop projects, organization and planning. <br>
<br>
Primary duties of the position: <br>
<br>
- Maintenance of software and hardware <br>
- Utilizing ticketing system on a daily basis <br>
- Active Directory user management and group policies <br>
- Communication with internal staff re: software updates and hardware upgrades <br>
- Working with IT team to provide feedback on design and implementation ideas <br>
- Supporting Microsoft applications <br>
- System installations <br>
<br>
Requirements: <br>
<br>
- At least 2 yrs of professional IT experience <br>
- Advanced troubleshooting skills for desktop Windows 2000/2003/XP <br>
- Experience using Ghost 7.5 <br>
- Proficient knowledge of MS Office, including Outlook <br>
- Excellent communication skills <br>
- Strong problem solving and decision making skills <br>
- Excellent time management skills <br>
<br>
Please submit resume to Cassie Fruggiero at kfruggiero@psgstaffing.com. <br>
<br>
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the areas largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too. <br>
<br>
]]></description>
<dc:date>2009-10-22T10:09:39-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/sob/tch/1432566630.html</dc:source>
<dc:title><![CDATA[IT Specialist (Braintree)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-22T10:09:39-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/bmw/tch/1431454508.html">
<title><![CDATA[Customer Success Manager (Waltham, MA)]]></title>
<link>http://boston.craigslist.org/bmw/tch/1431454508.html</link>
<description><![CDATA[<b>About NetProspex</b>
<br>

<br>
Founded in 2006, NetProspex (<a href="http://www.netprospex.com/"  rel="nofollow">www.netprospex.com</a>) is a resource for accurate business contact information. Our information is generated from NetProspex users who recycle their old business contacts for new opportunities. NetProspex verifies all user contributed data prior to adding it to the database.
<br>

<br>
Having recently raised a major round of finance, and continuing on an awesome trajectory, the company is growing steadily but responsibly.  We are located in Waltham, MA.
<br>

<br>
<b>About the Opportunity</b>
<br>

<br>
As Customer Success Manager, your responsibilities will include:
<br>
* Learn the product inside and out - become an expert, a NetProspex ninja.
<br>
* Work with customers and colleagues to create solutions - it's not a numbers game, it's about creating value for everyone involved.
<br>
* Provide technical support to customers and fellow colleagues - sometimes you just need to hold their hand.
<br>
* Manage our trouble ticket system, service and route requests - help us put the 'Zen' in Zendesk (<a href="http://www.zendesk.com/"  rel="nofollow">http://www.zendesk.com/</a>).
<br>
* Be the customer's advocate for product feedback and changes - be the voice of the people.
<br>
* Develop Documentation and FAQs - help the customers help themselves.
<br>
* Help upsell, manage, and retain customers - everyone sells, everyday.
<br>
* Collaborate with Marketing - help us tell the customer's story.
<br>
* Help refine processes to more efficiently and effectively serve our customers - we're a tech company, let's use tech!
<br>
* Get involved in QA, Product Management, Marketing, and Sales efforts - you'll wear many hats, and you'll learn a lot
<br>

<br>
<b>About You</b>
<br>

<br>
To be a good fit, you must
<br>
* Be a stellar communicator - both to customers, and internally to the team.
<br>
* Be a fast learner - motivated self-starter, yada yada yada... but we mean it.
<br>
* Be a problem solver - critical thinking is... well... critical.
<br>
* Be versatile - be ready to constantly change gears, and keep an open mind about what the future holds
<br>

<br>
<b>Opportunities for growth</b>
<br>

<br>
At this stage of the company, all hands on deck, all the time.  As the company grows, there are opportunities for growth in Customer Service, Marketing, Product Management, or whatever suits you best.
<br>

<br>
<b>Terms of Employment</b>
<br>

<br>
* Full-time w/ benefits
<br>
* On-site, at our Waltham HQ
<br>
* U.S. Work authorization required    
<br>
* Competitive Salary DOE
<br>
* Start date ASAP]]></description>
<dc:date>2009-10-21T13:59:47-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/bmw/tch/1431454508.html</dc:source>
<dc:title><![CDATA[Customer Success Manager (Waltham, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-21T13:59:47-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1431364446.html">
<title><![CDATA[Help Desk Technician - Level 2 (Watertown, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1431364446.html</link>
<description><![CDATA[-Postion requires 100% phone support for issues including desktop, account creation, and troubleshooting for wireless devices and servers; mentor junor team members, project work.  <br>
<br>
-MCSE certification preferred.<br>
-Good verbal and written communication skills required.<br>
<br>
<br>
Company Overview:<br>
Founded in 1986, REIT Management & Research LLC (RMR) is a privately held asset management company that manages one of the largest portfolios of publicly owned real estate in the United States with over $15 billion of assets under management, including more than 1,300 properties, with approximately 300 million square feet, located in the 45 states, Washington D.C., Puerto Rico and Ontario, Canada. RMR has over 580 employees in its headquarters and regional offices located throughout the country. RMR manages HRPT Properties Trust (NYSE: HRP), an office Real Estate Investment Trust, or REIT; Hospitality Properties Trust (NYSE: HPT), a hospitality REIT; Senior Housing Properties Trust (NYSE: SNH), a healthcare REIT; and a government property focused REIT, Government Properties Income Trust (NYSE: GOV); and also provides management and administrative services to two publicly traded real estate based operating companies: Five Star Quality Care, Inc (NYSE AMEX: FVE) and TravelCenters of America LLC (NYSE AMEX: TA).  An affiliate of RMR, RMR Advisors, is also the investment manager of two publicly traded, closed end mutual funds (collectively RMR Funds) which principally invest in securities of real estate companies. <br>
<br>
]]></description>
<dc:date>2009-10-21T13:11:59-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1431364446.html</dc:source>
<dc:title><![CDATA[Help Desk Technician - Level 2 (Watertown, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-21T13:11:59-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1431176308.html">
<title><![CDATA[Test Technician (Boston Waterfront)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1431176308.html</link>
<description><![CDATA[Test Technician Description: <br>
<br>
Perform performance validation and regulatory compliance testing of electronic power systems including AC Inverters and DC-DC Converters from 1kW to 500 kW.  Must be able to conduct tests to established procedures with minimal supervision by senior engineers.  Will also be expected to work closely with engineering team to develop new product characterization and validation test procedures.  Detailed tasks will include: <br>
<br>
-	Read and follow engineering test procedures.  <br>
-	Set up of power supplies, load banks, and make electrical connections for AC and DC systems up to 1000VDC and 600VAC.<br>
-	Connect and set up meters, oscilloscopes, power analyzers, and test equipment.  <br>
-	Assemble wiring and cabling for test harnesses<br>
-	Record and interpret data, compare measurements to expected results, recognise system malfunctions and diagnose set up problems.<br>
<br>
Occasional travel to our facility in Ontario, Canada may be required.<br>
<br>
Requirments: <br>
<br>
Must have experience working safely with power systems at voltages from 600 to 1000 V.<br>
Experience with UL and CE compliance testing desirable.<br>
Experience with Photovoltaic power systems also a plus.  <br>
<br>
<br>
<br>
About Satcon<br>
Satcon Technology Corporation is a leading provider of utility scale distributed power solutions for the renewable energy market, enabling the industry's most advanced, reliable and proven clean energy alternatives. For over 22 years, Satcon has designed and delivered the next generation of efficient energy systems for solar photovoltaic, stationary fuel cells, wind-turbines, and energy storage systems. To learn more about Satcon, please visit www.Satcon.com  <br>
Satcon is an EEO/AAP Employer. <br>
]]></description>
<dc:date>2009-10-21T11:31:00-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1431176308.html</dc:source>
<dc:title><![CDATA[Test Technician (Boston Waterfront)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-21T11:31:00-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1430997837.html">
<title><![CDATA[Service Manager: Fire &amp; Security (Weymouth, MA)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1430997837.html</link>
<description><![CDATA[Well-established integrator of Fire & Security technologies is looking for an experienced industry Service Manager to be based in a near-South suburb of Boston. The selected candidate will enjoy a very attractive compensation plan, as well as comprehensive benefits.  Please respond with your resume if interested, or feel free to forward this anyone who you think might be interested in learning more about the opportunity. <br>
]]></description>
<dc:date>2009-10-21T09:31:22-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1430997837.html</dc:source>
<dc:title><![CDATA[Service Manager: Fire &amp; Security (Weymouth, MA)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-21T09:31:22-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1430978693.html">
<title><![CDATA[Looking for 2 Scientific Support Specialists! - Abcam Inc. (Cambridge - Kendall Sq)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1430978693.html</link>
<description><![CDATA[<p><b>Abcam </b>is a rapidly growing business, specializing in the production and sale of antibodies and related products. We are a web-based business, with offices in Cambridge, UK, Cambridge, USA, Tokyo, Japan and Hong Kong, China.</p>
<p>

</p>
<p>We are currently looking for an experienced scientist to join our team.  This individual must have extensive lab experience with antibodies, have the ability to communicate clearly with people from diverse backgrounds, and enjoy the challenge of troubleshooting problems in antibody-related applications.</p>

<p><i>This is a full-time position, and we are looking for 2 candidates with one working either 9:00 am to 5:30 pm or 11:30 am to 8:00 pm (extending our support for our West Coast customers).</i></p>
<p>

</p>
<p><b>Job Responsibilities:</b></p>
<p></p>
<p><b>Management:</b></p>
<li>This position may include the future opportunity for line management
<li>Share expertise with more junior team members while also training new hires
<li>Meet team on a weekly basis to discuss issues that have arisen during the week, receive updates on progress, performances and give input on departmental decisions and policies
<p></p>

<p><b>Reporting & Planning:</b></p>
<li>Spending up to 10% of time on Scientific Support (SciSup) projects
<li>Represent SciSup function in inter-departmental forums 
<li>Responsible for reporting performance of certain aspects of SciSup function 
<li>Meet weekly with other line managers to discuss issues that have arisen during the past week, give updates on progress, and discuss performance
<li>Specialize in at least one antibody-related application apart from Western Blotting
<p></p>

<p><b>Operational:</b></p>
<li>Answer some pre-sale enquiries and extensive complaints in by phone and email, aiming to reply to customers within 24 hours
<li>Liaise with product suppliers to obtain product information when necessary
<li>Updating product datasheets when new information becomes available along with publishing Abreviews
<p></p>

<p><b>Summary of Job Requirements (essential):</b></p>
<li>Experience of working in a laboratory with antibodies and related reagents; Experience must include western blotting and one other antibody-related application
<li>MS in a life sciences field with 3 years post-MS experience, BS in a life sciences field with 5 years post BS experience, or PhD in a life sciences field with no additional post-doc experience
<li>Excellent problem solving skills
<li>Effective written and spoken English communication 
<li>Extensive experience and comfort using computers, working knowledge of Excel, Powerpoint, and Outlook
<p></p>

<p><b>Summary of Job Requirements (desirable):</b></p>
<li>Lab experience in multiple major applications (western blotting, FACS, ELISA, immunohistochemistry) 
<li>ChIP experience highly desirable
<li>Experience of working in the life sciences industry
<li>Experience in teaching or supervising students
<li>Customer service and/or call center experience
<li>Ability to travel within US and/or UK 1-2 times per year
<p></p>
<p><i>This role is ideal for a researcher with practical experience working with antibodies who now wishes to use their expertise outside of the laboratory.  Please note: This is not a bench position.</i></p>
<p></p>
<p>Our culture is one that empowers individuals, with responsibility given at an early stage. We place great emphasis on knowledge and experience. The working environment is fun but intense, with everybody working together as a team to deliver great service and the best products to our customers. In addition to competitive salaries we can offer an attractive flexible benefits package which includes a profit-share scheme, share options along with generous vacation time, health/dental insurance and a great 401k plan matching program.</p>


To apply please go to www.abcam.com/careers too upload your resume and cover letter.

]]></description>
<dc:date>2009-10-21T09:13:39-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1430978693.html</dc:source>
<dc:title><![CDATA[Looking for 2 Scientific Support Specialists! - Abcam Inc. (Cambridge - Kendall Sq)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-21T09:13:39-04:00</dcterms:issued>
</item>
<item rdf:about="http://boston.craigslist.org/gbs/tch/1430481584.html">
<title><![CDATA[Technical Support Engineer (Burlington)]]></title>
<link>http://boston.craigslist.org/gbs/tch/1430481584.html</link>
<description><![CDATA[WebEx One is the leading provider of on-demand collaboration services for small- and medium-sized businesses, project teams, and groups within large organizations. As the world's largest provider of hosted intranets, we are privileged to serve more than 250,000 users across 9,000 companies and offer a secure, web-based collaboration suite to share critical business information quickly and easily, at any time from anywhere.<br>
<br>
WebEx One is rated one of the worlds "Top 25" leading service providers by ASPNews and is ranked by the Boston Business Journal as the third fastest growing private company in Massachusetts. We have also been recognized by the Boston Business Journal as one of the "Top 50 Best Places to Work in Massachusetts." We are ranked 222 on the Deloitte Technology Fast 500, a listing of the 500 fastest growing technology companies in North America. <br>
<br>
WebEx One is a profitable company led by an experienced team of software industry professionals. Our mission is to provide secure, customizable, easy-to-deploy on-demand collaboration suites supported by world class customer service. <br>
<br>
Position Overview:<br>
The Technical Support Engineer acts as a first line of support contact for WebEx One customers.  Primary responsibilities include troubleshooting, diagnosis, and issue resolution.  Technical skills to assist WebEx One customers include, but are not limited to:  PC configurations, network conflicts, and WebEx One service knowledge.  Technical Support at WebEx One is a 24x7 operation and is responsible for voice, chat, and email support.  Technical Support Engineer’s must develop and maintain a strong understanding of WebEx One corporate culture, policies, and practices in order to best serve the WebEx One customer base.<br>
<br>
Position Responsibilities:<br>
Responsibilities for this position include, but are not limited to:<br>
•	Act as part of team to achieve and maintain world-class customer and internal call center metrics.<br>
•	Utilize outstanding customer service and technical skills to assist WebEx One customers.<br>
•	Act as first point of contact for WebEx One customers and partners with varying degrees of sophistication and technical literacy.<br>
•	Facilitate the process of issue resolution through standard processes including appropriate call tracking and ticket management.<br>
•	Establish clear communication paths and follow-up with internal and customer parties when working to resolve customer issues.<br>
•	Maintain a strong customer focus by taking personal, team, and organization ownership for customer loyalty and satisfaction.<br>
•	Knowledge of a verity of Email Clients. <br>
•	Working knowledge of DNS, SMTP, and email routing. <br>
•	Perform other duties as required to support Customer Operations.<br>
<br>
To Apply for this position please visit our career page and submit your resume online at:<br>
<a href="http://www.cisco.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=853064&CurrentPage=1"  rel="nofollow">http://www.cisco.apply2jobs.com/index.cfm?fuseaction=mExternal.showJob&RID=853064&CurrentPage=1</a><br>
<br>
]]></description>
<dc:date>2009-10-20T19:52:15-04:00</dc:date>
<dc:language>en-us</dc:language>
<dc:rights>Copyright &#x26;copy; 2009 craigslist, inc.</dc:rights>
<dc:source>http://boston.craigslist.org/gbs/tch/1430481584.html</dc:source>
<dc:title><![CDATA[Technical Support Engineer (Burlington)]]></dc:title>
<dc:type>text</dc:type>
<dcterms:issued>2009-10-20T19:52:15-04:00</dcterms:issued>
</item>
</rdf:RDF>