Overview:
The content writer will be responsible for working remotely to develop and write unique content for the UniversalMedicalInc.com site and articles related to the products on the site. The focus of the content will be determined by the Search Marketing team and will be based on the appropriate search terms and their relation to the marketing campaigns.
The ideal candidate must be creative and flexible, have a firm understanding of proper English grammar and be able to complete work goals by a set deadline. He/she will work closely with the Search Manager by remote contact.
Responsibilities:
•Create unique content for products that work with specific keywords and keyword phrases as directed by the Search Manager.
•Work with Site Editor to create new, and revise current, content pages in an effort to increase visibility and traffic on key terms in the search engines.
•Work with Site Editor to create relevant content packages that work with UniversalMedicalInc.com marketing initiatives and market trends.
Core Training Responsibilities:
• Designs, develops, and administers training programs for off-the-shelf and configured software and solutions.
• Determines what content is critical to be communicated to employees, and trains internal employees on policy, procedure, and application use.
• Ensures information is current.
• Facilitates classroom training and activities and adjusts according to audience needs.
• Personalizes delivery of information for greatest impact while still conveying the intended information.
• Partners with internal as well as external clients to design, develop, deliver, and measure customized solutions
• Works with management team to implement career development and management development processes and program.
• Maintains records of training activities and employee progress. Monitors and reports effectiveness of programs.
• Learns all solutions to provide training deliverables internally and to clients
Core Documentation Responsibilities:
• Writes, edits, and revises documentation for product development, support services, for both internal employees and external clients.
• Produces clear and concise documentation for our Enterprise Packaging Management Software; a web-based, database-driven mission critical application.
• Retrieves, organizes, analyzes and synthesizes complex subject matter and transforms it into easy-to-understand information for specific audiences (Users, Administrators, Copywriters).
• Participates in planning the overall design of software product documentation. For example, installation, operation, and maintenance instructions and other technical publications, such as technical data sheets, integration guides, process guides, etc.
• Participates in the design and development of documentation presentation and distribution systems.
• Interviews subject-matter experts, attends project meetings, manages project hours, and recommends documentation improvements.
• Protects intellectual property during development and dissemination of documentation.
• Writes documentation that conforms to best practices for writing, presentation, and editing standards.
Requirements/Qualifications:
• Bachelor's Degree from a four-year college or university.
• 2-5 years of experience with classroom delivery and training material preparation or equivalent combination of education and prior experience as a Trainer.
• 3+ years experience as a technical writer
• Proficiency with MS Office Suite, especially MS Word, and RoboHelp
• Proficiency with web applications (Breeze)
• Graphic design experience and proficiency in Photoshop, Illustrator, other graphics programs.
• Previous job experience in a high-tech industry highly desirable
• Exemplary technical writing skills
• Excellent communication and presentation skills
• Analytical ability
• Project management skills
• Strong product/technology/industry knowledge
• Works well under time constraints.
Ability to travel (40%)
enLabel® is an EOE and offers a highly competitive compensation and benefit package. Qualified applicants please email resumes to jobs.craig@enlabel.com referencing this position.
•Designs, develops and administers training programs for off-the-shelf and configured software and solutions
• Determines what content is critical to be communicated to employees, and trains internal employees on policy, procedure as well as application use
•Ensures information is current by deciding which items need to be changed or updated.
•Facilitates classroom training and activities.
•Adjusts classroom activities according to audience needs.
•Personalizes delivery of information for greatest impact while still conveying the intended information.
•Partners with internal as well as external clients to design, develop, deliver, and measure customized solutions
•Works with management team to implement career development and management development processes and program.
•Maintains records of training activities and employee progress. Monitors and reports effectiveness of programs.
•Learns all solutions to provide training deliverables internally and to clients
Documentation Responsibilities:
•Keep up to date on all new solutions to train provide training deliverables internally and to clients
•Writes, edits and revises documentation for product development, support services, and both internal and external clients.
•Produces clear and concise documentation for our Enterprise Packaging Management Software; a web-based, database-driven mission critical application.
•Retrieves, organizes, analyzes and synthesizes complex subject matter and transforms it into easy-to-understand information for specific audiences (Users, Administrators, Copywriters).
•Participates in planning the overall design of software product documentation, for example, installation, operation, and maintenance instructions and other technical publications, such as technical data sheets, integration guides, process guides, etc.
•Participates in the design and development of documentation presentation and distribution systems.
•Creates, applies, and revises templates as necessary adhering to specific Style Guide.
•Interviews subject-matter experts, attends project meetings, manages project hours, and recommends documentation improvements.
•Protects intellectual property during development and dissemination of documentation
•Writes documentation that conforms to best practices for writing, presentation, and editing standards
•Creates product and services collateral including manuals, help file, certificates and trainer documentation.
Requirements:
Bachelor's Degree from a four-year college or university.
2-5 years of experience with classroom delivery and training material preparation or equivalent combination of education and prior experience as a Trainer.
3+ years experience as a technical writer
Experience with knowledge capture
Proficiency with MS Office Suite, especially MS Word, and RoboHelp
Proficiency with web applications (Breeze)
Previous job experience in a high-tech industry highly desirable
Exemplary technical writing skills
Excellent communication and presentation skills
Analytical ability
Project management skills
Possesses strong product/technology/industry knowledge
Works well under time constraints.
Ability to travel (40%)
Graphic design experience and proficiency in Photoshop, Illustrator, other graphics programs.
enLabel is an EOE and offers a highly competitive compensation and benefit package. Qualified applicants please email resumes to jobs.craig@enlabel.com referencing this position.
Date: September 15, 2008
Salary: $74,776 - $95,000
Location: Quincy, Massachusetts
Type: Full Time – Experienced
The primary function of the Manager, Publishing and Production Services position is to develop and manage efficient editorial and production processes for NFPA codes standards and technical information. This includes managing NFPA technical content so it can be used to produce both print and web-based publications and subscription services.
Responsibilities
• Foster a superior customer service culture consistent with meeting the editorial and production needs of the Association.
• Create, maintain and monitor schedules and timelines for editorial and production staff ensuring timely release of Association documents.
• Participate on cross functional teams to identify system requirements and productivity enhancements resulting in improved quality and timely product release.
• Encourage a learning environment for the growth and development of key staff; provide performance feedback through annual evaluations.
Key Competencies and Behaviors
• Creators of Value – Creative, producers of extraordinary results, and constantly testing, improving, and challenging.
• Problem Solvers – Seeks out ways to improve processes, systems and cross-functional relationships. Anticipates problems before they arise and uses problem solving and resolutions to learn and gain knowledge.
• Principled – Focused and organized, respected, admired, ethical, and consistent.
• High Performers – Regularly exceed expectation, set standards of excellence that others value, and passionate about their work.
• Team Oriented – Comfortable working with others, lead through complex issues, follows as needed, understands the scope of projects and then prioritizes.
Requirements
Candidate should possess a Bachelor’s Degree in Business, English or Management. Must have a minimum of ten years experience managing task-oriented staff in a time sensitive environment. Have strong working knowledge of publishing systems and processes. Experience with web-based publishing platforms and print-based production. Candidate should have knowledge of content management systems, XML and web technologies. Be able to develop and manage budgets.
NFPA provides an excellent salary / benefit package. If interested in this position, please send your resume, including salary requirements, to:
Human Resources Department
National Fire Protection Association
1 Batterymarch Park
Quincy, MA 02169-7471
Email: hr@nfpa.org
A full job description for this and other open positions at the NFPA are located in the Career Center at www.nfpa.org.
NFPA – Making A Safer World.
The National Fire Protection Association has been dedicated to reducing the worldwide burden of fire and other hazards through research, education and safety standards for more than a century. Let us set the standard for your career with respect, support and exciting opportunities!
An Equal Opportunity/Affirmative Action Employer M/F/D/H