Turbine, Inc. is the world's premier creator and operator of massive, persistent online worlds that fosters powerful gaming and social communities. Formed over a decade ago, Turbine has grown to become the largest privately-held online gaming and technological studios in North America. Turbine has created some of the world's most popular and award-winning online games and communities, including the 2007 PC Game of the Year, The Lord of the Rings OnlineT: Shadows of AngmarT and its critically-acclaimed expansion Mines of MoriaT, Dungeons & Dragons OnlineT: StormreachT, and Asheron's Callฎ.
Currently Turbine is poised for unprecedented growth and is seeking highly talented individuals to join us on our mission to create the next generation of online entertainment that unifies the best of massively multiplayer online games, virtual worlds and social networks on and across both PC and Console platforms.
Job Summary:
The Senior Network Engineer will report to the Senior Manager of Infrastructure and Strategy and will be responsible for network strategy, deployment, and support in Turbines Corporate and Production networks. The ideal candidate will be highly skilled in network design, implementation, optimization, and reporting, and will be required to work cross-functionally with Turbines Product Development and Support organizations to sustain and enhance user experience. The candidate should also have proficiency supporting production Windows Server environments, with experience in OS deployment, support, and troubleshooting. EMC SAN and VMware experience is a plus. Experience as a key contributor within a data center environment is preferred. This position requires a great deal of independent problem solving and an understanding of in-house tools and technologies.
Essential Functions:
Design, configure, and support LAN, WAN, IDS, Firewall, monitoring, and filtering technologies
Identify and troubleshoot network problems and escalate when necessary
Provide top-tier support to internal and external customers as well as international partners
Anticipate and identify issues and develop effective alternative solutions; work proactively to avoid potential issues and capacity bottlenecks
Propose and implement system enhancements (software and hardware) to improve the performance and reliability including Technology Roadmap generation and forecasting
Perform general Windows Server Systems Management, Patch Management, Software Distribution, Remote Access and Security functions
Work as part of a team to provide 7x24x365 support, performing application and network troubleshooting and providing consultation to the Development, QA, and Business Operations teams
Network scalability and capacity planning
Create, follow and maintain documentation and standards
Mentor Junior & Staff level system engineers. Coordinate with IT & Infrastructure teams for all cross-functional actions/issues.
Required Skills:
Effective communication and presentation skills for interacting with peers and management
Strong troubleshooting and problem solving skills
Able to estimate, plan, and organize tasks associated with the role with minimal assistance
Bachelor's degree or equivalent in Computer Science or related field
7+ years managing and supporting network services for technology oriented companies
Experience managing a mixed Windows/Linux 200+ node network
Knowledge of Web applications and technology support from a platform and network perspective
Experience managing EMC SAN environments (DMX, Clariion, NS, SAN fabric and switching) is a plus
Strong technical and communications documentation skills
Occasional travel (<20%) to data centers or International partners may be necessary
Ability to work in a fast-paced environment.
Ability to participate in on-call rotations
If you are interested in this role and meet the above qualifications please go to www.turbine.com , click on the career tab and apply directly to the role. Only candidates submitted through our career site will be considered. Thanks!
- Location: Westwood, MA
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