For over 25 years PAREXEL has supported the Bio-Tech and Pharmaceutical industries in helping the development of new drugs and treatments on a global basis. As a leading global biopharmaceutical service provider, we supply knowledge-based contract research, medical communications and consulting services across a broad range of therapeutic areas to the worldwide pharmaceutical, biotechnology and medical device industries. We have helped over 800 clients to develop and launch some of the most important drugs and devices of our time—helping people live better and healthier lives everywhere in the world. Headquartered near Boston, Massachusetts, PAREXEL operates in more than 50 countries around the world. For more information about PAREXEL International visit www.PAREXEL.com.
The Clinical Project Associate is an integral member of the Operations department, providing support and troubleshooting on various aspects of projects for the clinical project teams.
Essential Duties and Responsibilities (other duties may be assigned):
- Deliver a positive, memorable and meaningful service which exceeds the expectations of both the internal and external customer.
- Attend local investigator and project specification design meetings.
- Participate in study design meetings along with the Clinical Project Manager, including teleconferences and in-person client meetings.
- Liaise with UK and inter-departmental colleagues on project-related issues.
- Provide backup to the Clinical Project Managers (CPMs) on project-related duties.
- Troubleshoot on live study issues for the Clinical Project Managers.
- Create end-user documentation, call flow charts and other study-related documents as necessary.
- Create unit testing for test plans and execute testing.
- Prepare and collate completed study validation packages for transfer to the UK for the Clinical Project Managers.
- Support the client testing process by being available to assist clients with any issues.
- Raise Project Amendment Forms (PAFs), test PAF changes and follow through to completion and go-live.
- Update Specifications and other study-related documentation as necessary.
- Communicate with clients as necessary on any aspect of the projects.
Competencies and Qualifications:
- This job requires a person to be highly customer focused with excellent computer skills, including proficiency with MS Office. This position requires organizational skills with a high attention for detail. The ability
to work in a team environment, meet deadlines, and prioritize and balance work from multiple individuals is necessary. Excellent verbal and written communication skills are essential.
Education and Experience:
- Bachelor’s degree preferred with one to two years of experience working in a client-based environment within the CRO, research or biopharmaceutical industries.
- Location: Billerica, MA
- Compensation: $40,000-50,000
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