• Develop and manage the Beacon Windows Systems and Active Directory environment in support of the infrastructure operation
• Develop data center and network system designs
• Develop virtualization solutions for infrastructure, desktop and remote client strategies
• Management and administration of the operations infrastructure on a 24x7x365 basis
• Troubleshoot system and network interoperability issues as required
• Drive system and network capacity planning and deployment in a rapidly expanding environment
• Create and maintain procedural and architectural documentation
• Evaluate and recommend upgrades, patches, application and equipment
• Participate in systems architecture design and implementation
• Manage develop requirements, project proposals and deployment projects
• Other duties as required and/or assigned
• Some travel may be required during major remote site rework and/or implementation
• Conduct periodic audits of all physical, logical and security layer aspects of the data and voice network.
Essential Qualifications:
• Must have excellent work experience supporting Microsoft operating environments including Windows 2003/2008 standard and advanced server; Clustering of Microsoft Windows Servers and Applications, Active Directory infrastructure including LDAP access, Group Policy; Exchange Server.
• Expert level knowledge of Active Directory 2003/08 and its related systems and components: security, DNS, replication, etc
• Exchange Server 2003/07; knowledge of Exchange 2010 and Exchange Online is preferred
• Virtualization experience with enterprise technologies such as VMWare ESX/ESXi, VI3/4, Lab Manager, VDI/View required
• Technical Project Management experience including resourcing, reporting and risk analysis
• Prior experience designing systems for high availability and disaster recovery
• Excellent team player; highly organized and ability to work independently.
• Excellent communication (verbal and written), negotiation, presentation and interpersonal skills.
• Ability to handle multiple priorities and meet aggressive deadlines.
• Must be available for off-hour support and escalations
• Automation and scripting (PERL, WMI, VBS, etc) knowledge and experience preferred.
• Documentation skills.
• Ability to participate in 24/7 duties basis as and when needed
• Strong troubleshooting skills: OS, network, and security related
Experience/Education:
• BS in Computer Science, Information Systems or related technical field, or equivalent technical experience.
• Minimum of 10 years experience designing and maintaining a data center and Microsoft networking environments.
• Minimum 10 years of experience managing Microsoft infrastructure
• Current MCSE / MCITP strongly preferred
Blue Cow Software specializes in the creation of Fuel/Energy software. We are seeking a full-time person to be responsible for the installation and training of our software to existing and new customers. This position requires up to 50% travel with our customers mainly confined to the New England area.
As a Blue Cow Software trainer/installer, you would provide training and “go-live” support services for existing and new customers. A majority of the installation/training services are provided at the customer’s location (on-site). When not on-site, you would provide support services to our customers via the phone and/or the internet. Blue Cow Software likes to promote flexibility amongst its staff, and as such, there may also be opportunities to assist in writing help files, creating instructional videos, QA testing, and more. You may also have to share after-hours on-call duties with other staff members.
Blue Cow Software is located in Lynnfield, MA. Blue Cow Software benefits include medical insurance, dental insurance, holiday/vacation/sick days, and a professional, yet casual, working environment.
Job Requirements
To work for Blue Cow Software as a software installer/trainer, you must:
• Possess excellent computer skills with knowledge in Microsoft Operating Systems, MS Office, and Windows networking. MS SQL and/or relational database experience a plus
• Have experience training other people (Experience in the Fuel Industry a plus)
• Excel in communication and customer service
• Have good listening and teaching skills
• Be able to find creative solutions to unique and sometimes complex problems
• Take ownership of technical issues and be able to work with the development team to resolve these issues
• Be able to travel
The trainer should have the following traits:
• Bachelor’s Degree
• A strong desire to learn and expand your knowledge
• Ability to work autonomously
• Ability to work effectively under pressure to meet deadlines
• Ability to cooperate as part of a team
• Enjoy teaching, helping others, and solving problems
• Be patient and be able to relate well to others
• Be organized and efficient
• Excellent problem solving and time management skills
Working knowledge in some of the technologies: Windows Server 03, SharePoint, Website design/maintenance, MSSQL Server, Databases, SQL query and scripting (including stored procedures), MS Exchange, iMIS, Dynamics, Cisco PIX and switches command line and UI coding, routing including PCL lists, VoIP phones systems, network backup and recovery planning and execution using Backup Exec, Application and database integration techniques, VMware, HTML, PHP, XML, VB, .NET, OLEDB, Crystal, FRX, Visual Studio, Antivirus software, MS Office 2007, content management systems, website/DNS maintenance and upgrading.
• High School Diploma or Equivalent is required
• Experience working with computers and programming.
Required Skills:
• LAMP server install, Windows, Unix and Linux
• Program language: PHP, Java, Visual Basic
• Database: MYSQL, Microsoft SQL Server and Microsoft Access
• Operation System: Windows XP, Windows 7, Server 2008, Ubuntu, Redhat and Unix knowledge.
• Iphone and iTouch setup
• Ability to solve problems quickly and completely as an individual as well as a team player.
• Strong interpersonal and communication skills along with great customer service skills. Must be a good listener, pro-active and have the ability to effectively communicate with all staff types.
• Ability to self-teach
When applying for this position, please send resume, along with cover letter and salary requirements. In the subject line please put IT Technician. We are not accepting calls from agencies for this position.
AA/EOE
Weston & Sampson offers a competitive benefits program including medical, dental, STD, LTD, life insurance, 401k with match and profit sharing, generous paid time off and tuition reimbursement. Salary and position title are commensurate with education level and post-degree experience. This is a full-time position, M-F, 8:00 pm to 5:00 pm. Some flexibility on start/end time.
- Troubleshoots software, hardware and basic network connectivity problems.
- Provides resolutions to end users in a timely manner.
- Makes recommendations regarding upgrades in equipment and/or software to ensure that the systems are running smoothly.
- Participation in hardware and software review.
- Licensing of applications as well as researching new ways to assist users in working efficiently.
- Manages Helpdesk ticketing system.
- Troubleshooting and problem-solving skills are essentials in this role.
- Installs new software and hardware.
Qualifications:
- A Bachelor's degree is preferred.
- A+ certification is preferred.
- At least 3-4 years of Desktop Support experience, as well as experience with Windows 2000 & XP, MS Office, Printers, and Laptops.
Candidates must have a technical background, excellent communication and customer service skills. The ability to work in a team environment and work towards deadlines is required in this role. Someone who is self-motivated and committed to daily duties.
This position offers excellent benefits and a competitive pay. If interested, please submit resume to kfruggiero@psgstaffing.com.
Daily Responsibilities:
•Support the sales team’s effort to close new business
•Develop and maintain a core competency on VaultLogix’s product line and technologies
•Install and follow up on demo accounts for prospects
•Ability to multi-task.
•Explain product and services.
•Evaluate client concerns and resolve problems to the client’s satisfaction.
•Research and resolve multi-platform O/S related issues.
•Troubleshoot technical issues.
•Prioritize and organize daily follow-ups to ensure timely resolution.
•Respond to and track all client requests in a timely and effective manner.
•Perform weekly reports in a timely manner.
•Review backup sets for both Tier 1 and Tier 2 customers on a daily basis.
•Complete scheduled installations and provide on-demand assistance to wholesale partners
•Follow up with customers after the completion of an installation to verify that the service is
functioning properly and service level expectations have been met.
Must possess strong written/verbal communication, organizational, problem-solving, analytical and troubleshooting skills are essential, as are decision-making skills. Also, be self-motivated; work independently but most importantly, function as a team player to work effectively with others when needed.
Daily Responsibilities:
•Evaluate client concerns and resolve problems to the client’s satisfaction.
•Develop and maintain a core competency on VaultLogix’s product line and technologies
•Ability to handle high volume of inbound client calls.
•Ability to multi-task.
•Explain product and services.
•Research and resolve multi-platform O/S related issues.
•Troubleshoot technical issues.
•Prioritize and organize daily follow-ups to ensure timely resolution.
•Respond to and track all client requests in a timely and effective manner.
•Perform weekly reports in a timely manner.
•Review backup sets for both Tier 1 and Tier 2 customers on a daily basis.
•Complete scheduled installations and provide on-demand assistance to wholesale partners
•Follow up with customers after the completion of an installation to verify that the service is
functioning properly and service level expectations have been met.
Must possess strong written/verbal communication, organizational, problem-solving, analytical and troubleshooting skills are essential, as are decision-making skills. Also, be self-motivated; work independently but most importantly, function as a team player to work effectively with others when needed.
Summary:
Client is one of the world’s most recognized brands. In this call center/help desk environment, incumbent will communicate with, and provide support to, members of a unique rewards-based wellness program with more than 100,000 members in the US. Incumbent will help members succeed with client’s wellness products and services by resolving issues with client website, passwords, devices, and connections. In addition to solving member problems, incumbent must deliver a superior service experience by being articulate, friendly, and positive over the phone and via email.
Requirements:
Excellent communication skills, verbal and written, as half of customer communication occurs via email. Excellent spelling and grammar required.
Exhibit poise under pressure.
Work as part of a team. Share knowledge.
Be dependable. Unexcused absences/tardiness cannot be tolerated.
This is a semi- technical position; some familiarity with WWW and PCs is required.
Attention to detail. Focus.
Touch-typing.
Positive attitude. Ability to encourage and motivate.
1-2 years experience supporting customers using Web-based services preferred. Excellent verbal and written communication skills are required. Must understand the technical environment (Internet, Web-based services, etc.) Evening and weekend shifts are required. Must be comfortable with operating a personal computer on average for 7+ hours a day.
- Installation and deployment of 300 wireless laptops
- Desktop migration from Windows XP to Vista
- Software and hardware upgrades, installs and configuration to wireless laptops and PCs
- VPN management
- Creation/maintenance/editing of user accounts (i.e. permissions, security, group policies)
- Troubleshooting MS Office and Outlook issues
- On-site troubleshooting for end users - connectivity and passwords
Qualifications include:
- At least 3 yrs professional desktop experience
- Windows 2000/2003/XP experience required
- Norton Ghost
- Vista experience preferred
- Knowledge of Server 2003 helpful
- Strong MS Office and Outlook knowledge
- Strong communication and customer service skills
- Associates Degree in Computer Science or related field required
- Bachelors Degree in Computer Science or related field preferred
Please submit resume to kfruggiero@psgstaffing.com.
Qualifications:
- A Bachelor's degree is preferred.
- A+ certification is preferred.
- At least 3-4 years of Desktop Support experience, as well as experience with Windows 2000 & XP, MS Office, Printers, and Laptops.
Candidates must have a technical background, excellent communication and customer service skills. The ability to work in a team environment and work towards deadlines is required in this role. Someone who is self-motivated and committed to daily duties.
If interested, please submit resume to kfruggiero@psgstaffing.com.
All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we helped almost 5,000 people find jobs last year so chances are good that we can help you too.
We are currently seeking Help Desk Representatives to join our team. The successful candidate will receive and act upon customer wireless inquiries submitted by phone or email. You will manage the life-cycle of each inquiry you receive and act as a liaison between our clients and their approved wireless carriers until the appropriate resolution is obtained. All inquiries are tracked through our internal Help Desk application. Additional duties will include spreadsheet analysis and administrative support.
Requirements:
- 1-2 years of customer service experience required
- Background in wireless telecom preferred (knowledge of Sprint a big plus)
- Knowledge of Microsoft Office applications (Outlook, Word, Excel, Access)
- Interest in, and knowledge of, wireless phones, gadgets, high tech and electronics a plus
- Experience in a call-center environment
- Strong problem-solving and investigative skills
- Able to work both independently and in a team environment
- Strong attention to detail, excellent organizational skills and ability to multi-task
- Strong verbal and written communication skills
- Willingness to learn new things and grow your skills
- Sense of humor is mandatory
In exchange you will receive:
- A rewarding career that is never dull
- A pleasant, comfortable, modern office
- A fun, friendly and relaxed environment
- A competitive compensation package including salary, bonus, health, dental, 401k, 2 weeks paid vacation and personal time
To learn more about Wireless Analytics, LLC please go to www.wirelessanalytics.com
High School Diploma, or GED with 15 college credits
17-41 years old
US Citizen or Naturalized Citizen ( with a valid 551- Card)
Physically and Morally Qualified
You will be trained to be a soldier with knowledge in all a job of your choice to include but limited to, Medical,Mechanical,Transportation,Engineering,Armor,Infantry, Military Police.
Career, promotion, and incentive pay will be discussed upon interviews.
Personell with HS and College can recieve increased promotion and increased pay. College student loans if qualified can be repaid up to 65,000.
Travel the world and have experiences that people could only dream of.
30 days paid vacation, with all you health and dental paid for. Are you ARMY STRONG?
Please give me a call or send an email so that we can discuss options that can help you achieve all of the above and have the satisfaction of serving your country .
DO NOT WAIT JOBS ARE GOING FAST AND IT IS FIRST COME, FIRST TO QUALIFY, FIRST TO GET THE JOB.
Please feel free to call or email:
SFC Zonte Pendergrass
Direct line: 1-877-641-9909
Email: Zonte.Pendergrass@usarec.army.mil
Office location: 257 Andover Street, Peabody, Ma 01960
Primary Responsibilities:
• Deliver customer applications, including configuration of the core business notification service, testing and issues resolution, documentation, and other technical deliverables.
• Manage a portfolio of multiple concurrent customer projects. Develop and maintain project plans and project documentation. Launch customer projects and achieve completion signoff within specified project timeline (ranging from four weeks to three months).
• Provide technical sales support to the sales team including presentations, contributing to RFP responses, and interacting with prospects throughout the sales lifecycle. Build and deploy demonstrations for prospects.
• Evaluate customer requests for features, competitive products, and internal requests. Actively engage the Engineering team to evaluate product enhancements and issues.
• Provide rotating on-call after-hours first-line support once every 6 – 8 weeks. Provide Tier 2 technical support during business hours as assigned by the Tier 1 Technical Support team.
Requirements (Knowledge, Skills, and Ability):
• Proven track record in the successful delivery of enterprise-level projects for external customers
• Demonstrated experience in full lifecycle enterprise software development and deployment
• Experience with structured application development tools and practices
• Solid technical background in programming and scripting languages in order to learn and use a proprietary scripting/configuration language: HTML, XML, ASP, Web Services, or other Internet technologies
• Technical background with database technology: Microsoft SQL Server 2000 or other SQL, and database usage
• Experience with voice XML desirable
• Ability to operate under deadlines and large workloads in a high tech start-up company or telecommunications industry
• Extremely responsive and able to communicate effectively with all levels of the internal and client organizations
• Demonstrated ability and willingness to continuously acquire new competencies and accept new challenges. Completes work with minimal supervision and meets established deadlines
• Excellent interpersonal, written and verbal communication skills
• Demonstrated analytical and problem-solving skills
Education / Experience:
• 5+ years directly-related industry experience preferred
• Bachelor’s degree in Computer Science, Information Systems, or equivalent degree in other disciplines is acceptable with extensive technical and work experience
• Experience in the Business Continuity market desirable
• Occasional travel
To be considered for this position you will need to have at least two to three years of experience servicing residential water treatment equipment including point of use reverse osmosis systems and filters, water softeners, acid neutralizers, all types of backwashing filters and controls. You must be able to work as part of a team & independently, you must have a positive/good natured attitude and enjoy meeting with customers. The majority of work performed takes place in homes and you will be required to pass a back ground check.
Your driving record must be excellent and you should enjoy driving. You will be driving a company van to customer sites and we take safe, responsible driving very seriously.
Duties:
• Provide excellent customer service to phone calls and/or emails
• Field trouble tickets
• Troubleshoot computer hardware, software or network
• Install new software on users computers
• Authoring documentation material
Requirements:
• Excellent communication skills
• Basic technical knowledge
• Must be excited about IT, willing to learn