Salary plus Commission... Excellent earning potential!!
Design Degree or Certification required
Previous sales experience, preferably in retail
Knowledge of interior design theory and concepts
Computer skills (MS Office, Outlook proficiency preferred)
Must provide portfolio
Required to travel within our delivery zones
We are currently looking for a Client Relations Coordinator with 2-3 years’ experience to provide multi-dimensional support to the Healthleaders Media sales group. The Coordinator must ensure the highest quality of customer service, timeliness, and accuracy of internal and external client deliverables. The ideal candidate will have experience working in a support or coordinator level role in a fast-paced integrated media/advertising/sponsorship/live event environment. We are looking for a self-starter who has hands-on experience coordinating with and providing customer service at many different levels to internal and external clients.
Responsibilities include but are not limited to:
• Think and act as a client advocate with our paying customers’ best interests in mind at all times, exceeding internal and external client expectations
• Serve as client facing contact for multiple campaigns, sponsorships, and events to ensure client logistics and deliverables are executed according to contract terms and conditions in a time-sensitive manner
• Manage, with the highest quality, all logistics related to client involvement in HealthLeaders Media sponsored events
• Work with event management team to manage travel coordination, billing, meal planning, and other administrative logistics related to activities for HealthLeaders Media client sponsored events
• Manage the workflow for print and digital sales marketing material/collateral from conception to completion
• Work closely with marketing to coordinate scheduling and development of all sales-related marketing lead gen and awareness programs
• Assist HealthLeaders Media online manager with client online ad campaign optimization and campaign reporting programs
• Work with production/advertising traffic coordinator on monthly magazine issue layout, house ad development and placement, client ad placement, and more.
• Proactively communicate with sales team and their client base to ensure timeliness and status of any client related deliverable
• Work collaboratively and effectively within the department and companywide with marketing, live events, production, and others
• Coordinate and manage two annual ad perception and one annual magazine readership surveys with an outside survey vendor
• Work with online senior editor on data capture and reporting status updates to internal and external clients
• Represent HealthLeaders Media at industry tradeshows
• Work with Sales Operations Manager to resolve any client contract/billing/collection issues
Essential Position Responsibilities:
1. Data Base Entry
• Input and notify Technical Design Team regarding, fit sessions, meetings, sample arrival, deadlines and people out.
• Process and order supply’s as needed *help keep costs down.
• Federal Express items as needed for PD/Technical Design.
• Maintain Body Block Book and update changes in system.
• Post and maintain sample tracking book. Daily updates and changes.
• Develop spread sheets
2. Office Management
• Maintain Office filing and storage systems
• Monitor and order office supply’s
• Notify Technical Design/PD/Merchandising Team’s regarding, Fit sessions, meetings, sample arrivals, deadlines, etc.
• Organize and maintain storage room for samples by seasons and categories.
• Prepare Bulk Preproduction Samples for storage room and Top of Production Samples for Technical Teams and QA
3. Communications
• Good communications a must.
• Understands and knows what it takes to work in office team environment.
• Work in coordination with other departments as needed.
Additional Position Responsibilities:
• Additional responsibilities will be assigned based on business needs.
• Additional help when needed with organizing, filing and data entry.
Essential Experience:
• Minimum of one (1) to three (3) years of design, technical design, or product development experience in similar or related field.
Essential Knowledge and Skills:
• Computer experience i.e.: Excel, MS Word, and Outlook.
• PLM experience a plus
• Experience with an Inventory Planning system a plus
Preferred Qualifications and Skills:
• Some basic knowledge of pattern making and garment construction knowledge would be ideal.