craigslist | customer service jobs in north shore

Retail Promotions Representatives (Danvers, Saugus, Woburn, Salem NH)

2009-12-18T15:24:06-05:00

We currently have IMMEDIATE OPENINGS for retail marketing representatives in local retail locations promoting our company. You must be able to communicate well with customers and have an outgoing personality!!! We have a proven track record of success and will provide you the tools to be successful too. Great pay $11 per hour base + weekly bonuses. Medical benefits after 3 months!!!!!!!! No experience necessary. Paid training. Must have your own reliable transportation.

Call 978-560-1060 to schedule an interview.

Customer Service Supervisor (Danvers)

2009-12-18T14:49:46-05:00

Job Title: Customer Service Supervisor
Contact: hr@copyright.com

Copyright Clearance Center (CCC), a 234-person, $200M company, is looking for an experienced supervisor to lead a team that creates an exemplary customer service experience with the goal of exceeding customer expectations. We are a dynamic, Danvers based organization.

Candidate desired is a high energy person with strong communication, team building and coaching skills. Individual should have demonstrated empathy for customers, problem assessment and resolution skills as well as excellent organization skills. Previous experience as a customer service supervisor within a metric oriented culture is important. We offer excellent a benefits and compensation package and working environment.

CCC pprovides licensing solutions for all types of media and all kinds of users to license the rights to millions of books, journals, newspapers, websites, eBooks, images, blogs and more.

More than 20 million people at academic institutions and corporations around the world rely on CCC's annual licenses and pay-per-use services to share information with confidence. In the last 15 years CCC distributed more than $1 billion in royalties to the rightsholders that they represent.

An international licensing expert, CCC works with other thought leaders, government agencies and policy makers to streamline copyright licensing across the globe. A founding member of IFRRO, an international network of reproduction rights organizations (RROs); and having mutual agreements with sister RROs worldwide; CCC licenses individuals in more than 180 countries.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

~ Monitor, y-cord and coach customer service reps to gains an understanding of strengths and opportunities to improve the overall customer experience.
~ Deliver performance management feedback against specified objectives
~ Produce weekly contact volume forecasts and scheduling
~ Monitor and manage various phone, email and chat queues with an objective to meet or exceed departmental service level goals.
~ Coach representatives to meet objective of a quality customer experience
~ Routinely interact with customers to gather customer insight
~ Manage escalated customer inquiries
~ Make account adjustments when necessary
~ Manage team to meet customer inquiry turnaround time guidelines
~ Take calls when necessary to maintain service level metrics
~ Serve as a representative on various project teams
~ Support remote contact centers
~ Be the voice of the customer when needed
~ Manage contact center technology including ACD, AED and Chat media

SKILLS/ABILITIES/COMPETENCIES:

~ Strong verbal, written, communication and interpersonal skills
~ Strong team building skills and the ability to coach/mentor staff
~ Strong understanding of CCC�s core business, systems and processes
~ Excellent customer service orientation
~ Developed aptitude for leadership role
~ Demonstrated empathy for the customer
~ Strong collaboration skills and inclination
~ Problem assessment and resolution skills
~ Excellent organization skills and attention to detail
~ Excellent relationship building skills
~ Organizational skills and attention to detail
~ Ability to multi-task and set priorities
~ Strong analytical and problem solving skills
~ Strong technological skill sets
~ Excellent customer empathy
~ Ability to Travel as needed up to 10%

CCC is an Equal Opportunity Employer

Full and Part Time TSR (Beverly)

2009-12-18T11:32:41-05:00

TELEPHONE SERVICE REPRESENTATIVES
Business & Professional Exchange, Inc. is seeking TSR�s for our Inbound Call Center / Telephone Answering Service at Cummings Center in Beverly.
We are currently seeking TSR�s for 1st and 2nd shift. (split shift availability preferred)
Full & Part-Time Shifts available. Flexible hours and split shifts are available.

Weekend & Holiday work required.

Hours for this position will include (but not limited to):
Fridays: 4:00pm - 11:00pm
Saturdays: 3:00pm - 11:pm
Sundays: Any 8 hour stretch
Mondays: 4:00pm - 11:00pm

Must have excellent communication skills and a strong work ethic.
Must be punctual and reliable.
Customer Service Experience helpful. We Will Train.
Background Checks are Required.

GENERAL SUMMARY:
TSR�s answer phone lines and take messages for over 700 separate accounts, in a variety of industries, using a computer based scripted messaging system. You are expected to follow set scripts and account/company procedure for accurate and complete message taking. Extra attention is given to strong customer service.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:
Ability to read, write and speak in English at a level normally attained upon successful completion of a high school education or equivalent.
Ability to work in a high pressure environment is a must.
Ability to type a minimum of 35 wpm.
Ability to take and type accurate messages and to follow specific written instructions.
Ability to take control of the call so the information can be taken and saved or dispatched quickly and efficiently.

If interested, Please fill out our online application at http://bpeinc.com/apply

College Students, HS Seniors, and Others (Danvers, Salem, Peabody, Wakefield)

2009-12-17T11:03:44-05:00

WINTER BREAK WORK AVAILABLE NOW!

THIS ENTRY-LEVEL CUSTOMER SALES/SERVICE POSITION IS IDEAL FOR STUDENTS, 2ND INCOME, OR NEW CAREER.

CALL TODAY 978-739-4448 OR APPLY ONLINE @WINTERBREAKWORK.COM

We have both full-time and part-time positions available for the holidays and beyond working with our customers. No experience is required because the company offers a brief training. Good people skills and a willingness to learn a must.

Our company offers:

Competitive Pay
Flexible Schedules (days, eves, and weekends available)
Stable, growing company
Quality resume experience
Friendly work environment
Advancement based on performance.

For Students: Winter break positions for 1 to 5+ weeks over break, all majors may apply, local students can remain during spring semester or secure summer position.

All ages 17+ are welcome to apply, some conditions apply.

CALL TODAY 978-739-4448 OR APPLY ONLINE @WINTERBREAKWORK.COM

Software Trainer (Lynnfield, MA)

2009-12-16T20:45:15-05:00

Blue Cow Software is hiring! Join a software company whose motto is �Different From Other Software Companies, But You�ll Get Used To It!�

Blue Cow Software specializes in the creation of Fuel/Energy software. We are seeking a full-time person to be responsible for the installation and training of our software to existing and new customers. This position requires up to 50% travel with our customers mainly confined to the New England area.

As a Blue Cow Software trainer/installer, you would provide training and �go-live� support services for existing and new customers. A majority of the installation/training services are provided at the customer�s location (on-site). When not on-site, you would provide support services to our customers via the phone and/or the internet. Blue Cow Software likes to promote flexibility amongst its staff, and as such, there may also be opportunities to assist in writing help files, creating instructional videos, QA testing, and more. You may also have to share after-hours on-call duties with other staff members.

Blue Cow Software is located in Lynnfield, MA. Blue Cow Software benefits include medical insurance, dental insurance, holiday/vacation/sick days, and a professional, yet casual, working environment.

Job Requirements

To work for Blue Cow Software as a software installer/trainer, you must:

� Possess excellent computer skills with knowledge in Microsoft Operating Systems, MS Office, and Windows networking. MS SQL and/or relational database experience a plus

� Have experience training other people (Experience in the Fuel Industry a plus)

� Excel in communication and customer service

� Have good listening and teaching skills

� Be able to find creative solutions to unique and sometimes complex problems

� Take ownership of technical issues and be able to work with the development team to resolve these issues

� Be able to travel

The trainer should have the following traits:

� Bachelor�s Degree

� A strong desire to learn and expand your knowledge

� Ability to work autonomously

� Ability to work effectively under pressure to meet deadlines

� Ability to cooperate as part of a team

� Enjoy teaching, helping others, and solving problems

� Be patient and be able to relate well to others

� Be organized and efficient

� Excellent problem solving and time management skills

� Willingness to go the extra mile

� Ambitious to move up the corporate chain

If you are looking for a change, a career path with great potential, and an opportunity to work for a successful, growing software business, please contact Camille Bedard (cbedard@bluecowsoftware.com).

Customer Service Representative with experience in Clinical Nutrition (Byfield)

2009-12-16T17:27:48-05:00

The Trump Network requires a qualified addition to its customer service team, currently located in Byfield, MA, shortly relocating to Rowley, MA. This individual needs to combine excellent interpersonal and telephone skills with an above average knowledge of micro- and macronutrient aspects of clinical nutrition. Those with verifiable and current nutrition credentials will receive preference. The successful candidate will serve as the first-line team member for answering clinical questions from the individuals that form our large national marketer and customer base, and will assist both our call center and our Clinical Director in providing superlative customer service reflective of a hard-science-based company. Extensive training in our specific products and programs is provided, but a prior knowledge base, coupled with an open mind, is a necessary prerequisite.

Ideal Candidates will possess the following attributes:
� Has a "thick skin" and is able to handle complaints, even when handling unpleasant customers
� Works accurate and with eye for detail
� Handles in the best interest of both customer and company
� Is able to use automated information systems to analyze the customers situation
� Has a pleasant, friendly style
� Is willing to build a long-term relationship with the customer�

Requirements:
� Minimum 3 years customer Service experience.
� Excellent verbal and written communication
� Micro- and macronutrient aspects of clinical nutrition
� Bilingual skills a plus

Credit Union Teller Member Service (Lowell, MA)

2009-12-16T17:21:18-05:00

M/A-COM Federal Credit Union, a progressive, fast-paced organization is currently recruiting a qualified candidate to serve as a Teller.
MFCU is seeking a candidate to fill the following work schedule:

Monday 12pm � 4:15pm

Tuesday 12pm � 4:15pm

Thursday 12pm � 7:15pm

Friday 12pm � 5:15pm

Saturday 9am � 12:15pm

Approximately 20 hours weekly.

Preferably, candidate should have 1+ year(s) cash handling experience. Qualified candidate must be outgoing and comfortable discussing products and services with members, demonstrate exuberance for providing superior service, team player, ability to work on individual projects, strong phone answering skills, an eye for detail, strong organization and multitasking abilities.

Key Responsibilities:

*Discussing credit union products and services with members; educating members regarding the value of each of the credit union products / services.
*Provide extraordinary customer service with members and staff
*Maintain efficient branch operations and organization
*All Teller responsibilities:
*Accurately balance currency, coin, and checks
*Process member account maintenance requests
*Adhere to credit union policies and procedures
*Other responsibilities as needed or assigned

M/A-COM FCU offer competitive salary, generous benefits, and ongoing career development to ensure a successful career with us.

No phone calls please.

Launch Operator (Marblehead)

2009-12-16T14:17:54-05:00

The Corinthian Yacht Club is looking for a Launch Operator for the summer of 2010. This position requires a Coast Guard license. Help in obtaining the license is available. You must be 18 by March to obtain the license. For more information please e-mail the Dockmaster jcarney@corinthianyc.org

Fundraising Representative (Boston)

2009-12-16T09:24:03-05:00

We are seeking an outgoing and upbeat professional who is interested in a resume- building opportunity in fundraising at a non profit center for a great cause.

The only requirement for this position is a great attitude and a professional, polished phone demeanor. Candidates who have a knack for sales, customer service, or fundraising can gain experience and a foot in the door at a fantastic employer through this entry level telefundraising role.

The role will involve the following responsibilities:

* Identifying qualified prospects to target

* Calling prospective donors and informing them of the fundraising campaign�s efforts

* Completing the process by recording names, addresses, and donations

* Securing information by completing data base backups

* Striving toward individual goals and team goals as well

Skills/Qualifications:

Results Driven, Persistence, Time Management, Telephone Sales, Customer Service, Selling to Customer Needs, Prospecting Skills, Motivation for Sales, Handles Rejection, Professionalism

We are seeking people who have a minimum of 6 months office and/or customer service background. Candidates MUST be professional and eager to make calls! This is a fantastic opportunity for someone who is looking for that first step in their career, to build up their resume and work with a driven, motivated and dynamic team.

Please send resumes to jobs@psgstaffing.com.

All PSG job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. Our fees are paid by our client companies, so services to candidates are completely free. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we helped almost 5,000 people find jobs this year so chances are good that we can help you too. There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. If you are interested in other opportunities currently available through our firm please visit our website at www.psgstaffing.com.

Holiday Employment (Saugus)

2009-12-15T13:54:58-05:00

Sales Clerks and food prep people

The HoneyBaked Ham Company in Saugus seeks customer service people. Duties include phones, food prep and counter work. Must be at least 18 years old.

-Fun Work Environment
-Flexible Hours
-No Nights

Ask for Bryan or Nick at 781-233-9000 or apply in person.

HoneyBaked Ham Company
405 Broadway (Rt 1 south)
Saugus, MA

Phone & Internet Sales (Danvers, MA)

2009-12-14T13:23:52-05:00

Ira Motor Group and Group 1 Automotive is looking for career-minded individuals for sales positions in what we believe to be the future of how vehicles will be sold!

Here is what we require:

� Great attitude
� Enthusiasm
� Cooperation
� Enjoy helping people

We are the largest Business Development Center in the country and we are growing quickly because of the growth of our online business. We are cutting edge in how we find new ways of capturing business through the web. Salespeople describe the sales atmosphere here as fast-paced, exciting, fun, and evolving.

We sell cars for over 40 dealerships on the East coast from Manchester, NH to Miami and New Orleans, and business is picking up! Online sales are here to stay and the future is bright.

If this sounds like a place to just work then it's the wrong place for you. We have a serious future and we are only looking for serious candidates. Previous sales experience is helpful, but are willing to train the right candidate. Every new sales person is provided initial training and weekly ongoing training. We handle over 20,000 sales calls and internet leads per month and sell over 2,000 cars per month and growing.

If this sounds like you, please email a cover letter and your resume.

Requirements:
Sales Experience not necessary
Computer Knowledgeable
Data Entry skills
Full-Time Only
Two Evenings
Every Other Weekend

Benefits:
Flexible Schedule
Paid Training
No Cold Calling
Medical, Dental, and Eye
Overtime Available
401K and Employee Stock Purchase Plan

www.group1auto.com
www.iracars.com

Zachary Wine
zwine@gpiauto.com
978.605.2225

Equal Opportunity Employer
Drug Free Employer

Promotional Reps Wanted - PT (Haverhill, Tewksbury, Chelmsford)

2009-12-14T09:54:54-05:00

We currently have permanent part time weekend positions available in Haverhill, Tewksbury, and Chelmsford working in retail locations promoting our company. If you are outgoing, motivated, and enjoy working with customers we want to speak with you!!! The work schedule runs Friday, Saturday, Sunday from 10am to 4:30pm.

$15.00 per hour + weekly bonuses. No experience necessary. Paid training. Applicants must be 18yrs. or older and have their own transportation.

Call Jim or Sharon at 978-560-1060 to schedule an interview.

20 Hard Workers Needed! $600 per week! No Experience Necessary! (Woburn)

2009-12-14T08:08:03-05:00

The Kirby Company is hiring 20 sales/service reps to sell/service our Greater Boston/Eastern Massachusetts customers.
No cold calling or knocking on doors.
Our Kirby reps earn a $600 per week salary plus commisions and bonuses.
If you are a hard worker, own a reliable car and are looking for work immediately, call Jennifer at our Woburn location.
These jobs do not require experience. We will train the right people.

Interviews will be held on a first come, first served basis.
Call Monday 9-5 or Tuesday 9-3 only. Applicants selected will start training this week.
Call 1-800-698-8885 to schedule an interview if you are looking for a full time job. These positions are not part time.

EXPERIENCED telemarketers wanted for part time work (woburn)

2009-12-11T17:12:30-05:00

The Kirby Company is hiring 6 phone reps to work 4:00-8:30 mon-fri and sat 9-1. Pay is $10-$20 per hour based on the number of kirby appointments that you make each week. We need 3 motivated cold call specialists to make outgoing calls offering a free cleaning and demo of kirby's new model. Easy, fun work if you are motivated and have telemarketing experience. For interview call Mr. Howard at the kirby company mon-sat, 8-6 at 1-800-698-8885.

Companion (Spanish Bilingual) (North Shore)

2009-12-11T14:24:54-05:00

Greater Lynn Senior Services provides a wide range of social services information, transportation, meals, advocacy, homecare, housing, and more for one reason: To help those 60 and older in Lynn, Lynnfield, Nahant, Saugus and Swampscott live fuller, more independent lives, safely and with dignity.

Would you like to make a difference in the life of a senior?
Do you have 10 hours a week or more to:

�� Shop with or for a senior,
�� Provide a friendly visit,
�� Escort a senior to an appointment

We are a non-profit agency looking for mature, compassionate people to provide Companion services in your community. Must be 25 years of age or older in order to drive clients. Punctuality, dependability, reliable transportation and verifiable references are essential. Companions earn $9.00 per hour plus mileage reimbursement. Daytime and some weekend hours available, according to your schedule.
We are looking for Companions to fill needs on the North Shore.

Qualified candidates email/mail/fax letter of interest and resume to: Greater Lynn Senior Services, Inc., Human Resources, 8 Silsbee Street, Lynn, MA 01901, Fax: 781-586-8582, HR@glss.net

EOE/AA

Play Coach! (Peabody)

2009-12-10T07:49:37-05:00

We need FUN, ENTHUSIASTIC, SILLY & ENERGETIC individuals to hang out and be INTERACTIVE & SILLY with kids!

Little Bears is a Play Center for Children up to 5yrs old. Parents can relax on our recliners or enjoy tanning while play coaches interact and keep children busy!

Previous experience in movement, sports and/or coaching children in play is a plus! Additionally FIRST AID/CPR Certification would be needed if hired!

Please come in Mon-Fri 9a-1pm to fill out an application or feel free to email resume and hours of availability.

Member Services Representative (Beverly, MA)

2009-12-08T16:43:18-05:00

Member Services Representative

Full time � 8:00 AM � 4:30 PM, M-F
Beverly, MA

Summary:
Client is one of the world�s most recognized brands. In this call center/help desk environment, incumbent will communicate with, and provide support to, members of a unique rewards-based wellness program with more than 100,000 members in the US. Incumbent will help members succeed with client�s wellness products and services by resolving issues with client website, passwords, devices, and connections. In addition to solving member problems, incumbent must deliver a superior service experience by being articulate, friendly, and positive over the phone and via email.

Requirements:
Excellent communication skills, verbal and written, as half of customer communication occurs via email. Excellent spelling and grammar required.

Exhibit poise under pressure.

Work as part of a team. Share knowledge.

Be dependable. Unexcused absences/tardiness cannot be tolerated.

This is a semi- technical position; some familiarity with WWW and PCs is required.

Attention to detail. Focus.

Touch-typing.

Positive attitude. Ability to encourage and motivate.

High school education or equivalent.

Apartment Leasing Agent / Customer Service - Great Long-term Career Op ( Medford)

2009-12-08T14:42:14-05:00

Large Apartment Community seeks Full Time Apartment Leasing Person; no license needed. Working (one weekend day and holidays are required).

Main responsibilities include renting apartments, renewing leases, and effective fulfillment of all related administrative and customer service functions to existing residents, prospective residents and the general public.

MINIMUM Requirements:

* Minimum of 1 year selling experience (this could be retail, financial, consumer products, personal care services or anything that is on a commission based earning)
* The desire and ability to help people looking to rent apartments and continued exceptional service and relationship throughout their residency
* Ability to build rapport and establish relationships with prospects
* Great Outgoing Personality and must be positive and friendly
* Must be persuasive and professional but not pushy or aggressive
* Be a real go getter with focus in Marketing and Outreach to increase traffic and interest in the community.

* Enjoy dealing with a variety of people and personality types

* STRONG multi-tasking, organization and administrative skills

* Must have intermediate level of Microsoft Office Package (word & excel).

* Be a TEAM PLAYER...we have a great staff and really positive work environment

* Own Vehicle and valid driver's license and live within � hr of Medford including traffic.

* Be comfortable working weekend schedule and willing to covering rotating holidays- we only close for Christmas, Thanksgiving & Easter BUT we do observe all holidays and get a different day off during the week for a short work week.

This is a great opportunity for someone looking to get into the property management industry and have a great long term career. The benefits are great (Medical, Dental, 401K and 3 weeks time off) pay is $31K annual base plus commissions for each apartment rental and lease renewal (great potential). Please do not contact us if this is not within your salary expectations/requirements.

NOTE:
Our Company conducts thorough pre-employment drug testing, credit check and driving record; if you do not think you will pass these criteria please do not contact us.

DUE TO THE LARGE VOLUME OF RESPONSES, PHONE CALLS ARE NOT OK. ALSO, WE WILL ONLY CONTACT CANDIDATES WE ARE INTERESTED IN AND THOSE WHO MEET ALL REQUIREMENTS. THANK YOU IN ADVANCE FOR YOUR INTEREST.

Holiday Employment (Saugus)

2009-12-08T14:35:38-05:00

Sales Clerks and food prep people

The HoneyBaked Ham Company in (location) seeks customer service people. Duties include phones, food prep and counter work. Must be at least 18 years old.

-Fun Work Environment
-Flexible Hours
-No Nights

Ask for Bryan or Nick at 781-233-9000 or apply in person.

HoneyBaked Ham Company
405 Broadway (Rt 1 South)
Saugus, MA

Counter Help, Dry Cleaners (Beverly, Ma)

2009-12-08T13:45:43-05:00

Busy dry cleaners on the north shore in Beverly, Ma is seeking energetic, hard working, friendly, and experienced with computers counter clerk to work part-time nights and Saturdays. Counter help work includes dealing with customers, processing orders and keeping a clean, neat store front. Please apply in person to Flair Clenaers, 583 Cabot Street, Beverly, Ma (between the hours of 7am and 11am). Please no emails or phone call.

Customer Care Representative (Byfield, MA)

2009-12-08T13:09:42-05:00

Customer Care Representative
Our goal and focus with our customers is total customer satisfaction and first call resolution. This includes important things like making educated and valuable recommendations to our customers about products and services and proactively identifying opportunities to upsell our products and services that best fit with the customer's spoken and unspoken needs. You're the reason that customers who choose us, stay with us. You're the voice of the Trump Network.

We're looking for individuals that demonstrate an employment history reflecting at least three years of customer-service experience. We also need a unique kind of person-someone who is punctual, dependable and organized. Your ability to work with multiple computer applications, while talking to customers, is a necessity. But most important, you must enjoy listening to, analyzing and solving problems. You'll need to think on your feet, ask targeted questions, anticipate needs, and start fresh with every customer.

Ideal Candidates will possess the following attributes:
� Has a "thick skin" and is able to handle complaints, even when handling unpleasant customers
� Works accurate and with eye for detail
� Handles in the best interest of both customer and company
� Is able to use automated information systems to analyze the customers situation
� Takes initiative and is able to suggest improvements
� Has a pleasant, friendly style
� Is willing to build a long-term relationship with the customer�

Requirements:
� Minimum 3 years customer Service experience.
� Excellent verbal and written communication
� Clinical and Healthcare Background a plus.
� Bilingual skills a plus
� Ability to work flexible schedules (between the hours of 8am to 8pm est) is strongly preferred.

Benefits include Medical, Dental, Short & Long-Term Disability, Vacation/Sick/Holiday/Personal Time, and Merchandise Discount

FRONT DESK PLANET FITNESS (DANVERS, MA)

2009-12-07T10:57:59-05:00

PLANET FITNESS IS NOW LOOKING FOR ENTHUSIASTIC, FRIENDLY, AND HARDWORKING FRONT DESK PEOPLE WITH CUSTOMER SERVICE EXPERIENCE TO JOIN OUR TEAM! PLEASE INQUIRE WITHIN AT 20 ARCHMEADOW DRIVE, DANVERS, MA OR APPLY ONLINE AT WWW.PLANETFITNESS.COM!!

20 Hard Workers Needed! $600 per week! No Experience Necessary! (Woburn)

2009-12-07T08:06:28-05:00

Stock Associate (Salem MA)

2009-12-05T15:31:21-05:00

Join our Retail Team - Landry & Arcari Oriental Rugs and Carpeting, a leading flooring retail business with showrooms in Boston and Salem is seeking strong, hard working people to fill the positions of Stock Associate in both the Salem and Boston showrooms. A stock associate is responsible for assisting the sales staff by "flipping" through piles of rugs, and loading them into customers' vehicles, assist sales staff with paper work, assisting in maintaining inventory, assisting in tracking customer orders, shipping and receiving, show room maintenance, and help with deliveries. Ideal candidates should have computer skills, including outlook and excel, read and write in English, have good penmanship and a valid drivers license. A courteous customer focused demeanor and a neat appearance are essential. Training provided and if self motivated there is potential for growth, full time positions include benefits. Involves heavy lifting and weekend hours. Please email resume.

Customer Service Representative (Amesbury MA)

2009-12-04T15:38:41-05:00

JOB SUMMARY:
Receives requests for quotations, orders, and lead times from customers. Makes quotations on standard items, enters orders, and relays pertinent order information to customers. Coordinates with other departments in handling purchase orders and providing service to customers. Full time. Monday through Friday. 8am - 5pm

ESSENTIAL FUNCTIONS:
1. Receives telephone requests for price quotations, purchase orders, order changes, adjustments, and cancellations directly from domestic customers, original equipment manufacturers, and distributors. Achieves and maintains rapport with customers and works to give them the best possible service.
2. Uses a CRT to retrieve customer information, stock status information, the status of purchase orders, and to make changes on customer purchase orders. Ensures that correct codes are used for retrieving and inputting information.
3. Follows up on inquiries by checking computer runs on CRT for delivery information. Works closely with scheduler in production control regarding deliveries of scheduled shipments.

4. Makes price quotations immediately by phone on price book items. Prepares forms for price quotations on items not contained in price book and forwards to clerk for preparation of quotations.
5. Checks with credit department concerning credit status of customer when rush orders are received.
6. Contacts distributors or checks computer printouts sent to us by customers to locate requested items in order to meet customer's delivery requirements. Relays this information to customer.
7. Maintains files of active orders and posts activity such as change notices, scheduling changes, partial shipments, and credit changes.
8. Prepares paperwork (original purchase order, copies of invoice, and return goods memo) to be given to accounting department for credit or debit to be issued.

ADDITIONAL RESPONSIBILITIES:
Performs other related duties as assigned.

SUPERVISION RECEIVED:
1. Supervised by Customer Service Manager.
2. Performs semi-routine duties where some judgment is required when communicating with customers, sales representatives, and inter-company personnel. Work is performed under defined and uniform procedures.

RESPONSIBILITY AND AUTHORITY:
1. Equipment: Reasonable care and operation of standard office equipment such as calculator, duplicating machine, and CRT.

2. Business Contacts: Responsible for maintaining good customer relations. Generally deals with representatives and customers concerning matters that require some tact and resourcefulness. Contacts with other personnel including engineering and manufacturing departments.

MINIMUM REQUIREMENTS:
1. High school diploma or equivalent, plus one year of training.
2. One year in a customer service job. Typing skills and some knowledge of CRT helpful.
3. Demonstrated ability to work well with customers.

Service Adviser (Saugus, MA)

2009-12-04T14:54:32-05:00

York Ford on Route One in Saugus is looking for a service adviser to work in our mechanical service department. We require an experienced dealership adviser that has a proven track record, high sales per repair order, and strong customer satisfaction ratings. This person will be compensated at a very high level. York Ford carries Blue Cross, Fidelity 401k, paid vacations and holidays. and a state of the art service area. Please reply to set up an interview, thanks.

Client Services Specialist *Mortgage/Banking Experience Preferred** (Woburn, MA)

2009-12-04T13:46:54-05:00

POSITION: Client Services Specialist

COMPANY:
LoyaltyExpress is a marketing services firm dedicated to the mortgage industry. We are breaking the mold of traditional CRM solutions by integrating a �software-as-a-service� with world-class digital printing, e-mail, and fulfillment systems. LoyaltyExpress attributes its success and rapid growth to its ability to attract and retain talented employees and satisfied clients nationwide. The work environment is fast-paced. We are looking for someone who likes challenges, is a self-starter, and is looking to work in a fast-paced environment that is growing aggressively. If you are not committed to a start-up atmosphere that involves a lot of work and sweat, DO NOT apply. We work hard, learn a lot, and share great senses of humor.

JOB DESCRIPTION:

Summary:
The Client Services Specialist non-exempt position is responsible for handling all inbound service requests for a national client base as well as performing outbound client calls. You will need to be proficient in our web-based applications as well as the processes of our services and products. You will assist our production team with fulfillment of products. Future growth could lead to an inside sales position.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
� Diagnose and resolve customer issues via phone and e-mail.
� Perform outbound sales calls to existing clients.
� Record all issues and communications in software program.
� Establish, maintain, and update files, databases, records, and/or other documents and spreadsheets.
� Ability to create, compose, and edit written materials.
� Coordinate overall account registration process for clients.
� Work closely with Operations on customer set-up and order resolutions.
� Work closely with clients to solve problems, support their needs, and up-sell.
� Provide excellent customer service in a timely manner.
� Stuff mailings and package gifts for shipment.
� Other duties as assigned.

EXPERIENCE
� Minimum of 1 year working in a professional business setting.
� Proficient in the use of MS Office with emphasis on Excel.
� Possess strong relationship building skills.
� Ability to multitask and solve problems.
� Strong communication, interpersonal, and organization skills.
� Ability to work well as a part of a team and independently.
� Ability to interact professionally with various levels of clients.

EDUCATION
� College Degree preferred.

EXPERIENCED telemarketers wanted for part time work (woburn)

2009-12-03T15:22:32-05:00

The Kirby Company is hiring 3 phone reps to work 4:00-8:30 mon-fri and sat 9-1. Pay is $10-$20 per hour based on the number of kirby appointments that you make each week. We need 3 motivated cold call specialists to make outgoing calls offering a free cleaning and demo of kirby's new model. Easy, fun work if you are motivated and have telemarketing experience. For interview call Mr. Howard at the kirby company mon-sat, 8-6 at 1-800-698-8885.

Reservations Manager - Travel (Gloucester)

2009-12-03T14:03:42-05:00

EasyBusRental.com is launching an online technology for booking motorcoaches in the USA and Canada. We currently work with Tour Operators, but are expanding to other channels.
We are guided by the principles of Innovation, Customer Service and Integrity to lead the industry and bring around efficient change.

Position Description:
We are building an EasyBusRental.com Support Center to service bookings.
The individuals chosen for these positions will have prior travel experience, be self motivated, articulate, with strong interpersonal skills and a proven track record as a team player with the highest level of professionalism.

Job Summary:
� Assist clients with planning bus reservations by quoting rates and sending proposals.
� Sell and promote negotiated contracts and preferred coach suppliers.
� Promote and maintain excellent relations by managing a prompt and accurate response, positive telephone and service techniques with clients and suppliers.
� Manage and allocate orders via reservation software to preferred vendors.
� Consistently provide the highest level of customer service and professionalism in a customer-obsessed environment.
� Assists in the development of quality standards and implementation of processes to reduce costs and improved service.
� Research and solve any problems related to reservations.
� Act as a customer liaison between client and preferred suppliers.
� Additional responsibilities include, but are not limited to customer service issue follow-up and resolution, voids, refunds, occasional week-end emergency duty, exchanges, etc.

Required Skills & Experience:
� 5+ years travel industry experience
� 3+ years servicing customers with emphasis on booking practices and theory either in a travel office or call center;
� Ability to work autonomously and independently, combined with creative problem solving skills
� Demonstrates a strong sense of urgency while maintaining exemplary detail accuracy under pressure
� Strong technical skills, ability to assist and teach customers about online booking tool
� Maintain vendor relations with a positive attitude
� Capable of prioritizing, multi-tasking and handle high volume effectively
� Effective follow-up skills
� Demonstrates a highly professional attitude and personal presentation in all verbal and written communications.
� Flexibility, Professionalism, a passion for work and a desire to grow
Strong PC skills including proficiency in Word and Excel, Outlook and Internet Explorer.

Compensation:
Salary and Bonus based on experience.

Please send resumes to:
Charles de Gaspe Beaubien
President
charlesdgb@easybusrental.com

-No Calls Please - Callers will be disqualified for not following procedures.

Carpet Cleaning Technician (Woburn, MA)

2009-12-03T10:58:16-05:00

Did you know?
Our clients say that we consistently deliver the most thorough carpet, upholstery and drapery cleaning they have ever seen. They use us regardless of price because they value our thoroughness and say that we are friendly, enthusiastic professionals. Our clients keep referring us to their friends, family and coworkers because they say we are the knowledgeable resource they depend on. We strive to be the most educated, dedicated and pleasant professionals in our industry.
Oh�and
�..All of our team has a lot of fun too!

Interested in finding out more about a career with Regal Fabric Care? Go to regalclean.com and click on the �careers� tab, there you will find all of the qualifications required to work with us.

Help Desk Representatives (Danvers)

2009-12-03T10:43:12-05:00

Wireless Analytics LLC is a rapidly growing provider of wireless telecom expense management services for mid- to large-sized companies. Our services dramatically reduce mobile communication costs and significantly improve support to wireless users within our client�s companies.
Due to our continuing growth, we are looking for a customer-centric individual to join our team. At Wireless Analytics, we pride ourselves on attracting the best and brightest employees that the telecommunication industry has to offer.

We are currently seeking Help Desk Representatives to join our team. The successful candidate will receive and act upon customer wireless inquiries submitted by phone or email. You will manage the life-cycle of each inquiry you receive and act as a liaison between our clients and their approved wireless carriers until the appropriate resolution is obtained. All inquiries are tracked through our internal Help Desk application. Additional duties will include spreadsheet analysis and administrative support.

Requirements:

- 1-2 years of customer service experience required
- Background in wireless telecom preferred (knowledge of Sprint a big plus)
- Knowledge of Microsoft Office applications (Outlook, Word, Excel, Access)
- Interest in, and knowledge of, wireless phones, gadgets, high tech and electronics a plus
- Experience in a call-center environment
- Strong problem-solving and investigative skills
- Able to work both independently and in a team environment
- Strong attention to detail, excellent organizational skills and ability to multi-task
- Strong verbal and written communication skills
- Willingness to learn new things and grow your skills
- Sense of humor is mandatory

In exchange you will receive:

- A rewarding career that is never dull
- A pleasant, comfortable, modern office
- A fun, friendly and relaxed environment
- A competitive compensation package including salary, bonus, health, dental, 401k, 2 weeks paid vacation and personal time

To learn more about Wireless Analytics, LLC please go to www.wirelessanalytics.com

To apply, please submit resume and cover letter, with salary requirements to careers@wirelessanalytics.com. You are also welcome to call our HR department at (978) 762-0900 ext 126 & leave a detailed message with salary requirements.

Customer Consulting Specialist (Salem)

2009-12-02T15:00:04-05:00

Perfect Part Time Position

Customer Consulting Specialist -- intelligent, reliable, excellent phone communication capability, computer skills.

We offer a flexible work schedule in a rewarding work environment located at Shetland Park, Salem. Now accepting e-mail applications.

Bilingual (English and Spanish) Customer Service Reps Wanted! (Saugus, Ma)

2009-12-02T13:28:31-05:00

Client Services Position:

Elite Financial Services, a growing debt management company, is seeking a self-motivated BILINGUAL (English and Spanish) individual for our client services department.

Job description: Our client service representatives are each responsible for providing all aspects of customer service to approximately 150-200 of our clients. In addition, they are responsible for contacting their clients' creditors and negotiating settlements.

Ideal candidates must be bilingual and have experience in CUSTOMER SERVICE, SALES, COLLECTIONS, or TELEMARKETING. We will train all qualified candidates. This position pays $9.00 - $11.00 per hour. Basic knowledge of Microsoft Word, Outlook and Excel is required.

Info:
Hours: Fulltime Opportunity Only - Monday - Tuesday 9:00am - 6:00pm, Wednesday - Thursday 11:00am - 8:00pm, Friday 8:00am - 5:00pm
Pay: $9.00 - $11.00 per hour
Benefits: Medical & Dental offered after 90 days.

Please email resume to gmorin@efs-debtfree.com.

EFS is an Equal Opportunity Employer.

Sales Representative (North Shore, MA)

2009-12-01T12:45:08-05:00

Job Description

Sales Representative is tasked with coordinating sales efforts, managing new and prospective clients and closing business for our service-based software consulting firm.

* Provide pre- and post-sales support to our software technicians
* Helps identify and follow through on potential sales opportunities and product enhancement requests including but not limited to:
- Follow up on manufacturer leads, web site leads, existing client referrals and internal marketing campaigns
- On and off-site demonstrations of our products and services.
* Provides reporting and updates of sales activities to management on a predetermined basis using our in-house CRM package

Experience in sales and marketing of software and/or Professional Services is a plus!

Benefits:

This is a commission-only independent contractor position, hours and telecommuting are negotiable for the right candidate.

Reasonable out-of-pocket expenses related to HawkerSystems travel will be reimbursed.

Training in our product and service offerings including internal processes will be provided.

Company Background:

HawkerSystems, LLC, established in 2004 in Wakefield, MA is a FrontRange Solutions Premier Partner specializing in the sales/support/training and strategic consulting within the GoldMine suite of business applications.

We are a small energetic company with a pleasant work environment. We are looking for an experienced and engaging self-starter to join our Sales Team who is highly motivated and works well with others in a team environment.

Service Advisors and Detailers for Car Wash FLEXIBLE WORK HOURS! (Winchester)

2009-11-30T20:11:44-05:00

Shield System Car Wash and Detail Center is currently looking to expand our team to include Part Time Service Advisors and Detailers to assist customers with a wide range of needs and to promote products and services. Position is part time hours to start with full time potential possible.

� Must be responsible and demonstrate a reliable attendance record.
� Excellent team player and able to work in a team environment.
� Must possess good communication skills and be able to handle payment exchanges.
� Great customer service skills are required for this position. You must enjoy working with customers.
� We are especially looking for someone who is courteous, approachable and friendly.
� Must be able to follow instructions and work independently.
� Must LOVE working with cars!

We provide paid structured training for any new staff. This job does require manual labor including preparing vehicles for washing and assisting with express detailing services. Please indicate availability and whether there are days or times you cannot work. Please indicate Shield System locations in which you would be able to work. Position requires working weekend days.

We offer competitive base pay plus commissions.

If you enjoy working around cars, you will love working for us.

Come join our terrific team of staff!

Apply Online at: http://www.shieldcarwash.com/career_opportunities.html

Locations:

783 Main Street, Winchester, MA

http://www.shieldcarwash.com

Qualified Applicants:

* Must be qualified to operate a motor vehicle and posses a valid driver license
* Must have valid U.S. employment documents.
* Must be detail-oriented
* Must have a reliable work history
* Best if candidate enjoys working outdoors, even in the colder weather months.
* Must be able to stand for long periods.
* Related Experience Preferred

WELCOME CENTER STAFF (Malden YMCA)

2009-11-30T12:47:40-05:00

Job Description:
Responsible for all aspects of front desk member services including: membership sales and registration, program registration, inbound phone calls, responding to member questions and concerns.

Qualifications:
The Welcome Center Staff person must be a team player with an outgoing, friendly personality and strong basic computer skills. Data entry is a plus.
Must be able to multi task and remain focused and friendly during high volume periods.
Must be able to communicate clearly with members, guests and staff and respond appropriately during an emergency.
Weekend and evening availability is required.
The ability to speak Cantonese, Mandarin or Portuguese is a plus.

Preferred candidates will have a High School diploma or equivalent and be able to work 3 or more shifts per week.

How to APPLY:
Applications are available on our website www.ymcamalden.org under the Employment Tab. The application form must be printed and filled in manually.

Forward application or resume to:
flouissaint@ymcamalden.org

Malden YMCA
Attn: Human Resources
99 Dartmouth Street
Malden, MA 02148

Phone & Internet Sales (Danvers, MA)

2009-11-30T11:53:31-05:00

Receptionist-Customer Service (Northshore)

2009-11-30T08:03:55-05:00

Automotive repair shop in Gloucester Ma looking for a part-time receptionist. Receptionist would be responsable for writing work orders,To retrieve accurate customers information, responsible for greeting customer and inputting information into computer. Receptionist would also be responsible for keeping office area and bathroom clean .Must have valid drivers license, computer skills a plus.

20 Hard Workers Needed! $600 per week! No Experience Necessary! (Woburn)

2009-11-30T05:48:49-05:00

Chores N More (Manchester, MA)

2009-11-27T16:25:52-05:00

Home organization and errand service available. No job too big or too small. House cleaning, cleanouts, organizing, staging, errands etc...get ready for the holidays with a clutter free home. Let me run your errands. Great service for real estate agents with listings that need to be decluttered and staged. Call today for a free estimate. 978-704-9101.

Winter Break Work Apply Now Start After Finals (North Shore)

2009-11-27T13:47:54-05:00

Our company has positions for Winter Break filling RIGHT NOW. These positions are in entry-level customer sales/service, 1 on 1 with customers. There is no door to door or canvassing involved.

These positions offer:

Flexible work over break, part-time around classes during the semester, and secure summer work.
Competitve pay. $18.00base/appt.
Brief training and real world resume experience.

Students are invited to apply regardless of length of break and major. No experience is necessary.

All ages 17+ are welcome to apply. Some conditions apply.

Call today for info and possible interview. Positions to start after finals, must apply now to secure position.

Open Friday and Saturday this weekend.

Call now 978-739-4448 or

apply online@winterbreakwork.com

Customer Service Representative (Avon, Ma)

2009-11-27T11:09:31-05:00

CUSTOMER SERVICE REPRESENTATIVE, EXPERIENCE A MUST

FLOORING KNOWLEDGE A PLUS

FULL TIME, BENEFITS, 401K, PAID VACATION

Receptionist (Reading, Ma.)

2009-11-25T11:46:24-05:00

Mature person wanted for busy full service salon and Day Spa. Must have good PR skills and multi task as well. Hours-- part time Wednesday 3:00 --8:00 pm Friday 9:00 --5:00 and Saturday 8:00 ---3:00. $9:00 per hour. Please do not call if these times do not suit you. Thank you

Call ask for Lori C. 781-944-6111

Customer Service Reps (Beverly, MA)

2009-11-25T08:36:15-05:00

Customer Service Representative

The ideal candidate must take pride in providing exceptional customer service. You will be organized; details oriented, and possess excellent communication/interpersonal skills, and ability to work under deadlines in a fast paced environment. Responsibilities include managing multi-step fulfillment process of customer orders as well as responding to Customer Service related issues in a timely, accurate and professional manner. Proficiency of Microsoft Word, Excel and Outlook required along with 1-3 years experience in Customer Service.

We offer competitive compensation and benefits, health and 401(k) plans. For consideration please send resume, cover letter and salary requirements to:

Jeff Rosen
Liberty Publishing
85 Sam Fonzo Drive
Beverly, MA 01915
jrosen@libertyink.com

NO PHONE CALLS

�Location: Beverly
�it's NOT ok to contact this poster with services or other commercial interests
�Compensation: based on experience
--------------------------------------------------------------------------------

Sales/Customer Service Position (Beverly)

2009-11-20T14:31:33-05:00

Full time inhouse customer service/sales position. Great work environment. Looking for enthusiastic motivated person.
Experience preferred.

Attention College Students, H.S. Grads and Others (North Shore and Surrounding Areas)

2009-11-20T11:50:21-05:00

Local Branch filling positions for holiday and permanent help....

Filling 10 to 15 positions in next 3 days.

Customer sales/service, no experience necessary.

Great Pay. Flexible Schedules. Part-time and Full-time.

All ages 17+. Conditions apply

Call today. 978-739-4431

**Weekend interviews Avail.**

craigslist | customer service jobs in north shore

Retail Promotions Representatives (Danvers, Saugus, Woburn, Salem NH)

Customer Service Supervisor (Danvers)

Full and Part Time TSR (Beverly)

College Students, HS Seniors, and Others (Danvers, Salem, Peabody, Wakefield)

Software Trainer (Lynnfield, MA)

Customer Service Representative with experience in Clinical Nutrition (Byfield)

Credit Union Teller Member Service (Lowell, MA)

Launch Operator (Marblehead)

Fundraising Representative (Boston)

Holiday Employment (Saugus)

Phone & Internet Sales (Danvers, MA)

Promotional Reps Wanted - PT (Haverhill, Tewksbury, Chelmsford)

20 Hard Workers Needed! $600 per week! No Experience Necessary! (Woburn)

EXPERIENCED telemarketers wanted for part time work (woburn)

Companion (Spanish Bilingual) (North Shore)

Play Coach! (Peabody)

Member Services Representative (Beverly, MA)

Apartment Leasing Agent / Customer Service - Great Long-term Career Op ( Medford)

Holiday Employment (Saugus)

Counter Help, Dry Cleaners (Beverly, Ma)

Customer Care Representative (Byfield, MA)

FRONT DESK PLANET FITNESS (DANVERS, MA)

20 Hard Workers Needed! $600 per week! No Experience Necessary! (Woburn)

Stock Associate (Salem MA)

Customer Service Representative (Amesbury MA)

Service Adviser (Saugus, MA)

Client Services Specialist *Mortgage/Banking Experience Preferred** (Woburn, MA)

EXPERIENCED telemarketers wanted for part time work (woburn)

Reservations Manager - Travel (Gloucester)

Carpet Cleaning Technician (Woburn, MA)

Help Desk Representatives (Danvers)

Customer Consulting Specialist (Salem)

Bilingual (English and Spanish) Customer Service Reps Wanted! (Saugus, Ma)

Sales Representative (North Shore, MA)

Service Advisors and Detailers for Car Wash FLEXIBLE WORK HOURS! (Winchester)

WELCOME CENTER STAFF (Malden YMCA)

Phone & Internet Sales (Danvers, MA)

Receptionist-Customer Service (Northshore)

20 Hard Workers Needed! $600 per week! No Experience Necessary! (Woburn)

Chores N More (Manchester, MA)

Winter Break Work ** Apply Now Start After Finals ** (North Shore)

Customer Service Representative (Avon, Ma)

Receptionist (Reading, Ma.)

Customer Service Reps (Beverly, MA)

Sales/Customer Service Position (Beverly)

**Attention College Students, H.S. Grads and Others** (North Shore and Surrounding Areas)

Winter Break Work Apply Now Start After Finals (North Shore)

Attention College Students, H.S. Grads and Others (North Shore and Surrounding Areas)