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The Company
The company is a San Diego-based technology firm providing online training and Risk Management solutions to its clients across the United States. This opportunity is being offered with a company that is profitable, growing at a substantial rate, and continues to lead in a developing and emerging market.

This position is located at the company's Boston office.

The Company's Content
The Company delivers online training content to various markets, including Fire, EMS, Education, and OSHA Compliance. These online courses must be maintained, supported, and expanded on a continuous basis. The training content is designed to change employee behavior and result in improved bottom line performance for the Company's customers. In many cases, the training content must be approved by state agencies and/or other accrediting agencies. As a result, the content must be developed in accordance with state and federal regulations, national standards, and industry best practices.Additionally, our online training courses receive continuous feedback which must be responded to on a regular basis.

Content and Regulatory Support Specialist
The support specialist reports directly to Rob Davies, Manager of Content and Regulatory Compliance.

The support specialist is responsible for providing support to the Regulatory Compliance Specialist and Content Specialists.

Specific responsibilities include:

• Supporting the regulatory specialists by researching and documenting the approval requirements for the Company’s training content.
• Identifying and contacting the appropriate approval agencies to initiate the approval process.
• Preparing, submitting, and tracking the status of application materials.
• Validating that our database contains accurate approval information.
• Preparing and submitting required periodic reporting required by the accrediting agencies.
• Performing research during the development of new training programs to ensure all approval/accreditation requirements are identified in the initial phases of program development.
• Ensuring the Company’s website contains accurate and up-to-date information regarding the approval status of the training materials.
• Documenting the regulatory requirements met by our training materials.
• Proofreading and making minor edits to online content
• Responding to customer evaluations and course feedback
• Working with the content team to revise course content based on customer feedback and changes to regulations and laws

Required Skills
Strong interpersonal and communication skills are essential. Exemplary work ethic and a strong commitment to quality are key elements to succeed in this position. Organizational skills and attention to detail are critical to long-term success at this position. Finally, the successful candidate must demonstrate strong research and writing skills, including diction, grammar, and spelling.

Additional skills that would be desirable, but not necessary, include:

• Fluency in Spanish or the ability to read Spanish;
• Previous experience designing educational courses or employee training materials;
• Knowledge of HTML programming; and,
• General knowledge of safety regulations, environmental laws, health topics, and/or human resource related topics.

Compensation
Compensation is based upon previous experience, and it will include stock options. Benefits include major medical and dental insurance, predominantly paid for by the Company, an annual two weeks paid vacation, eight holidays and two “personal” holidays, and a wellness program with health club reimbursement.

Next Steps

Please include "Content and Regulatory Support Specialist" in the subject line of all emails.

No agencies, please.

If this position is interesting to you, please provide us with your current resume. References are not required at this time, however the Company will request them should you proceed through the interview process.

• Location: Boston
• Compensation: 30,000-35,000
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.