Eze Castle Software (“Eze”) is currently seeking a Systems Consultant to join our core Global Technology Services (GTS) team. Eze is a leading investment technology company with locations throughout the U.S., and in London and Hong Kong. The Eze OMS, our award-winning order management system (OMS), has been a market leader of investment technology since its launch in 1995. It is used by more than 380 investment managers to streamline their investment process.

Eze is a member of BNY ConvergEx Group ("ConvergEx"). ConvergEx is a premier provider of customized global agency trading and investment technology solutions to institutional clients worldwide. With a broad global footprint, ConvergEx has offices located in the U.S., Europe and Asia, operating in over 100 markets.

The Systems Consultant role is an opportunity to launch your career within our expanding global firm! We offer a high energy, fast-paced environment which focuses on teamwork and continual development. This position is for the candidate that desires to learn and grow while gaining exposure to both internal teams and external client environments. Be part of our growth!

Job Functions

• Troubleshooting and supporting 2nd and 3rd tier service requests.
• Managing product life cycle including installation and upgrades.
• Remote monitoring and preventative maintenance of client systems.
• Collaboration with and support of internal teams (i.e. Development, Quality Assurance, and Sales).
• Managing all installations and upgrades.
• Administering systems, networks and hardware.
• Analysis, design, and implementation of client environments, including disaster recovery planning.

Qualifications

• A Bachelor’s degree or higher from an accredited educational institution is required. (Computer Science / MIS preferred).
• Ability to learn quickly, effectively prioritize and execute tasks in a fast paced environment.
• Ability to work independently or within a team.
• Good communication skills, both written and oral.
• Basic understanding of Microsoft server and workstation operating systems (i.e. 2003 XP, Vista).
• Possess good troubleshooting techniques with a proven track record.
• Hands-on windows server administration and infrastructure experience a plus.
• Understanding of database structures, theories, principles, and practices a plus.

Benefits

• Compensation includes a competitive base salary, performance bonus, 401k matching & excellent benefits.