Eze Castle Software is currently seeking a Systems Administrator. Eze is a leading investment technology company with locations throughout the US, and in London and Hong Kong. The Eze OMS, our award-winning order management system (OMS), has been a market leader of investment technology since its launch in 1995. It is used by more than 380 investment managers worldwide to streamline their investment process.

Eze is a member of BNY ConvergEx Group. BNY ConvergEx Group is a premier provider of customized global agency trading and investment technology solutions to institutional clients worldwide. With a broad global footprint, BNY ConvergEx Group has offices located in the U.S., Europe and Asia, operating in over 100 markets.

• Providing hardware and software support for end users at 7 locations
• Configuration, setup and maintenance of desktops, laptops, end user accounts, phones, BlackBerry, voicemail and email
• Manage backup systems (schedule jobs, tape maintenance, etc.)
• Documentation of operational procedures and workflows
• Provide training to end users
• Performing administration of our phone system
• Be available for rotating on-call (24x7) support
• Perform other duties as assigned

• Bachelor’s degree
• At least 3 years of experience in desktop support in a Microsoft Windows 2000/XP/2003 environment
• Experience supporting Dell desktops and laptops
• Strong customer service focus
• Experience with Symantec Ghost, Citrix, Exchange, SQL, Active Directory, phone systems and data backups
• Ability to work in a team environment

Benefits:

Compensation includes a competitive base salary, performance bonus, 401K matching & excellent benefits