Are you putting your PASSION to work?
Combined Jewish Philanthropies, a progressive and innovative federation dedicated to building, strengthening and maintaining an open, welcoming and vibrant Jewish community, seeks a motivated professional to fill the position of Associate Network administrator. Use your skills to support a changing IT department. AND feel proud of working for an organization bringing to life cutting edge solutions that touch the lives of people in Greater Boston and around the globe.
Put your passion to work today by joining our successful team of dedicated professionals!
Essential Functions and Responsibilities:
• Support the End-user community by answering calls and requests for technical assistance. Diagnose and resolve PC and network problems and escalate serious issues to other I.T. staff members.
• Support the Windows Operating System and Office application suite. Provide End-users with basic instructions/training on computer use and network access.
• Set up PC hardware and install computer software for new employees and replacements PC’s.
• Install and configure computer accessories and small network/communications equipment.
• Record Help Desk requests in the tracking database and monitor the progress of resolution.
• Repair PC hardware and/or coordinate repairs with outside service providers.
• Maintain I.T. equipment inventory records.
• Administer network accounts and Active Directory in the Windows Server environment. Install and provide general support for other system software and administration tools.
• Assist in deployments of system software, such as upgrades or new installations.
Essential Qualifications:
Related work experience:
• 2-5 years of experience in PC Support preferred
• Proficiency in network and server administration
• 3+ years experience with Microsoft Windows operating system and MS Office productivity suite
Education:
• College Degree preferred or equivalent experience.
Skills/Training/Personal Characteristics:
• PC Installation and Repair
• Windows XP, Windows Server 2003 or Server 2008
• Microsoft Exchange 2003 or 2007
• Microsoft Certification – MCP, MCSA
• A+ (CompTIA) Certification
• Customer Service orientation and good End-User interaction skills
How to Apply:
Email cover letter and resume to: jobs@cjp.org
EOE
- Location: Boston
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.