Borders in Downtown Crossing is now hiring for the following position:
Loss Prevention Customer Assistant
JOB DESCRIPTION:
The Loss Prevention Customer Assistant is a uniformed, customer focused position that concentrates on theft identification and prevention. In addition, the LPCA assists the Store Detectives and Loss Prevention Specialist identifying internal theft, store Loss Prevention compliance and training employees on Loss Prevention standards. The LPCA is assigned to one store (subject to change as needed) and reports to the General Manager with a dotted line for functional guidance to the Loss Prevention Resource for the market.
RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:
Supporting store management and the Loss prevention Department in the achievement of Company and Loss Prevention goals
Adhering to the Companys Loss Prevention policies and standards
Identifying and preventing theft by being aware of and available to customers
Acting as a resource for customer questions or concerns
Upholding all company and store customer service standards
Documenting all Loss Prevention incidents and maintaining Loss Prevention records
Working with store management to ensure safety of the work environment for employees and customers
Training new employees on all Loss Prevention functions, policies and expectations
Other tasks as necessary to support the management team
JOB REQUIREMENTS:
Good judgment and ability to evaluate tense situations
Excellent verbal and written communication skills
Flexibility and creative problem solving skills
High level of stamina and ability to stand for extended lengths of time
Strong initiative and self-motivation
Energy and enthusiasm
Ability to work independently and as part of a team
Ability to work under pressure
Ability to work varied hours including nights, weekends, and holidays
Ability to maintain confidentiality
Commitment the store and the Company's mission
Appreciation and respect for the diversity of all individuals in the workplace
Borders employees are customer focused team oriented and professional. If these describe you and you are available to work during the hours we need, we want to talk to you. Just go to www.bordersgroupinc.com/jobs, or click on the following link below
https://wss6a.unicru.com/hirepro/C406/applicant.jsp?content=search&Site=-3&k=no
At the prompt type the zip code 02108. The Downtown Crossing store will be your first choice. The address is 10-24 School Street. Apply now, and start an exciting new chapter in your career!
Borders offers part-time and full-time benefits including: 401k, medical, vision, dental, domestic partner coverage, generous employee discounts, and a fun work environment!
Location: Downtown Boston, MA
Compensation: Competitive with industry
Principals only. Recruiters, please don't contact this job poster.
Please, no phone calls about this job!
Please do not contact job poster about other services, products or commercial interests.
- Location: Borders Bookstore in Downtown Crossing
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.