Morgan Memorial Goodwill Industries' mission is to provide exemplary job training and related services to help individuals with disabilities and other barriers to self sufficiency to achieve independence and dignity through work. Not charity, but a chance.
JOB TITLE: Job Specialist
SUMMARY:
Goodwill knows that one of the most effective ways to fight poverty is to help people become economically self sufficient through work. Goodwill's Workforce Development programs respond to the needs of low- and very low-income individuals by providing the job skills and work-readiness training, and job placement supports needed to enter the workforce. The individuals served by Goodwill are seeking employment and lives of independence but many are faced with barriers such as low educational attainment, limited job experience, domestic violence, limited English skills, homelessness, physical disabilities, psychiatric disabilities or a combination of these. Some individuals have been laid off from their jobs and need to develop new skills to re-enter the very competitive job market, others are single parents striving to find jobs to support themselves and their children.
The Job Specialist position is responsible for providing case management, vocational and placement service coordination to program participants. Through these efforts, the Job Specialist supports program participants' progress towards employment and self-sufficiency.
Applicants must be committed to Goodwill's mission, skilled in case management, client assessment and brokering resources. In addition, applicants must be passionate about helping others to achieve their potential, tireless in their efforts to network and develop employment opportunities for participants, and able to function within a fast-paced, dynamic environment. The ideal Job Specialist has strong writing and organizational skills, as this position requires extensive casework documentation as well as preparation of resumes, cover letters and related materials essential to participants' success.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Provides case management services to program participants.
o Referrals and assessment
o Intake
o Manage case load
o Job placement and follow up
• Maintains on-going communication with referring and other affiliated agencies and families.
• Conducts intakes and program orientation process for new program participants.
• Provides vocational counseling to program participants and acts as referral source for additional counseling services as needed.
o Addresses major behavioral issues that arise at the worksite.
• Contributes to the development of ISP's (Individual service Plans) and ITEP's (Individual Training and Employment Plans), vocational plans, and writes status assessments, attends team meetings and maintains written documentation pertaining to case management services.
o Defines ISP / ITEP with clear job assignment recommendations.
o Defines ISP / ITEP with clear intervention strategies for worksite productivity/performance.
o Defines classroom plan.
• Attends Client assignment meetings and placement meetings, meets with Supervisor weekly and provides back-up coverage for team members as needed.
• Provides monthly reports to participant, funding source and Goodwill team regarding progress toward plan with input from a Job Coach.
• Generates productive partnerships with businesses to allow for ongoing placement of participants from training programs.
• Researches industries likely to hire participants. Reviews hiring trends of businesses in surrounding area.
• Establishes rapport between Goodwill and employers to leverage multilateral partnerships.
• Places graduates of Goodwill's programs into appropriate jobs and ensure retention and satisfaction.
• Continuously strategizes to:
o Target companies which are a good match with participants
o Outreach to those companies
o Develop events and activities that will lead to hiring.
• Attends professional and trade meetings to generate new contacts and prospects.
• Manages sales activity including identifying employers, relationship building and account activity.
• Performs follow up calls and visits to employers to ensure high level of employer satisfaction.
• Presents on Goodwill's services and clientele to the business community and other targeted audiences.
• Arranges on site recruitment opportunities as appropriate.
• Performs other duties as assigned.
QUALIFICATION REQUIREMENTS:
• BS required in Human Services or related field.
• 2 Years experience working with targeted populations preferred.
• Knowledge of community resources and social services agencies.
• Bilingual preferred.
• Strong written and verbal communication skills.
• Ability to read, analyze and interpret general business periodicals, professional journals and government regulations.
• Ability to write reports and business correspondence.
• Computer literacy.
• Requires acceptable results of CORI check according to Goodwill policy and DDS requirements.
• Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
CONTACT INFORMATION:
If you are interested in putting your professional experience to work in a dynamic, growing organization, consider Goodwill. We offer an excellent compensation/benefits program. Submit your resume and cover letter to Human Resources at: hr@goodwillmass.org
Goodwill is an Equal Opportunity Employer.
To learn more about Goodwill, visit us at www.goodwillmass.org
- Location: Boston, MA
- Compensation: We offer an excellent compensation and benefits package!
- This is at a non-profit organization.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.