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Karmaloop Customer Service


Date: 2009-11-09, 3:44PM EST
Reply to: job-qpzek-1458472381@craigslist.org [Errors when replying to ads?]


Customer Service Representative

Love people? Love urban fashion? Then become a customer service rep at Karmaloop.com! Customer services experience a plus.

This position is a full time temp position with over time and permanent hire opportunities. Applicants must be flexible and reliable as our holiday season is approaching. Work in an exciting office environment for a fast paced online clothing store!


Job Description:

• Answer incoming phone calls to make and manage orders
• Make outgoing phone calls to follow up on orders
• Answering and follow up on e-mails from vendors, customers, and other departments/companies
• Manage database of invoice and other programs to ensure job completion
• Communicate with customers, vendors, and other departments/companies
• Manage various responsibilities entailed with more complicated customer service duties

Ideal Candidate will possess the following:


• Very good verbal and written communication skills
• Energetic, outgoing personality
• Ability to proficiently handle heavy phone work
• Excellent organizational skills
• Self motivated
• Desire for understanding of e-commerce and logistics of online retail
• Ability to multi-task and work under pressure
• Detail oriented with strong tracking and follow-up skills
(Please, no students!)

If you’re interested in urban fashion and online retail processes, then this position will be for you. If interested, please respond to csrep10@karmaloop.com with a resume, references and tell us a little bit about yourself and your familiarity with our company.

We are a rapidly growing company racing to service our increasing worldwide customer base - you'll not only be able to see the inner workings of a popular online clothing store, but you'll also be the first to check out our newest items and attend our parties and sponsored events.


PostingID: 1458472381