Are you a bright, motivated, enthusiastic college student searching for an exciting part-time opportunity in a rapidly growing business in a premier location? Are you looking to be in a fun and professional atmosphere with a schedule that fits your needs? Do you love talking to people and using critical thinking to solve problems? Are you in the Boston Area from November 30th to December 21st.Then CSN Stores is for you!
CSN Stores (CSN) is an international, e-commerce retailer with over 200 online stores across 22 business segments, including BedroomFurniture.com, luggage.com, strollers.com and cookware.com. We are currently looking to fill part-time roles in our Customer Service group. This is an excellent opportunity for service-oriented people to join a fast growing e-commerce business. Opportunities exist for strong performers to transition to a full-time role with benefits.
Role: Customer Service Representative
Status: Part-Time (up to 30 hours per week)
Qualifications: Bachelor’s degree or actively pursuing a Bachelor’s Degree
Key Job Duties:
• Receive inbound calls from our customers
• Answer customer questions and assist them with site navigation and order placement
• Use sales techniques to help customers make purchasing decisions
• Communicate with customers and 3rd parties to trouble-shoot and resolve customer issues
• Perform other duties as assigned
Requirements:
• Bachelor’s degree or actively pursuing a Bachelor’s degree
• Knowledge of computers and internet (quickness and ease with these tools)
• Effective communication skills (verbal and written)
• Strong inter-personal skills: engaging, and enthusiastic approach to working with customers
• Ability to think analytically and creatively
Work Schedule:
Applicants must meet the following requirements:
• Flexible schedules
• Willing to work up to 30 hours per week
• At least one weekday shift is required
• Other shifts include weeknights and weekends
• Hours available are between 8 am - 9 pm Monday – Friday, and weekends 10 am – 5 pm
Recent Accolades:
• Ranked among the Top 3 U.S. online retailers of home and office goods
• No. 1 fastest growing E-Commerce company and No. 4 fastest growing private company in MA (Boston Business Journal)
• Included in the 2009 Hot 100 List of online retailers and Inc 5000 Top 100 Retail Companies List
To Apply:
Please apply on our website: http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=CSNSTORES&cws=1&rid=14
Note: CSN Stores is committed to an environment that provides equal employment opportunities to all employees, and qualified candidates, without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin or disability.
- Location: Back Bay
- This is a part-time job.
- Principals only. Recruiters, please don't contact this job poster.
- Please, no phone calls about this job!
- Please do not contact job poster about other services, products or commercial interests.