An outstanding opportunity to work at Fresenius Medical Care North America. Fresenius is the world's largest, integrated provider of products and services for individuals with chronic kidney failure, a condition that affects more than 1,300,000 individuals worldwide. Through its network of over 49,000 employees in over 100 countries, FMCNA offers outstanding career opportunities across the globe in a rapidly expanding yet stable environment . Working at Fresenius means growing your career while making a difference.
• Maintains designated portfolio of FPHG customer accounts by contacting customers who have not met payment obligations for product purchases.
• Meets or exceeds monthly cash forecast goals and works to reduce Days Sales Outstanding (DSO) to meet business and department requirements and goals.
• Verifies and collects balances due for each account using Aged Trial Balance. Enforces terms and conditions of contract by communicating terms to customer and answering questions as needed.
• Conducts regular account status reviews with Accounts Receivable Manager, notifies Manager of problem accounts based on supporting documentation and makes recommendations for solution.
• Reconciles accounts in dispute by researching account balances, correcting errors and following up with customers as needed.
• Maintains audit trail by gathering appropriate documentation during collection process and resolution.
• Enters account data in system, including proper coding of all deductions, unapplied cash, text details and conversation logs. Follows guidelines to ensure data is accurate.
• Prepares correspondence and mailings to customers of assigned accounts,
• Completes various projects
JOB REQUIREMENTS:
Bachelors Degree or equivalent work experience required.
Relevant courses in college or business school. 3-5 years collection or reconciliation experience required
At least 1 year deduction experience required.
Microsoft Office Skills
Knowledge of online AIR systems
Fresenius offers highly a competitive benefits package that includes medical and dental, 401k, short- and long-term disability, tuition reimbursement, and a paid time off program. Fresenius Medical Care is an Equal Opportunity Employer. For more information please visit our website at www.fmcna.com.
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