craigslist | customer service jobs in boston

Customer Service Representative - Great Pay !!! $28.50 per hour

2008-12-03T18:01:35-05:00

We are looking for strong customer service representatives . Salaries vary depending on skills and experience. Calls can be inbound and outbound. Skills we look for include: Life, accident and health insurance licenses, strong Microsoft word, and/or excel skills, previous call center or phone customer service skills, inside sales experience and the ability to pass a criminal background check.

Experience:
� Must have Quickbooks Knowledge
� Must have previous customer service knowledge
� Must have good command of the English Language

Responsibilities:
� Speaking to the customer's about their orders
� Getting information from the manufacturers
� Putting in the orders into Quickbooks
� Following up with the manufacturers about the orders

These positions are temporary but often do offer the opportunity for permanent employment.If you have any of the skills mentioned, please forward your resume.

Have you been out of the working world for a while? Need flexibility? (Dover, Natick)

2008-12-03T16:58:42-05:00

ALWAYS HIRING - ALWAYS HIRING - ALWAYS HIRING

Apply NOW - START in January!

Please help us provide top-notch care for our Senior Citizen clients.

HOME INSTEAD SENIOR CARE offers rewarding, "feel-good" employment providing Companionship and Homemaking services for our Senior Citizen clients in their homes. I am always hiring compassionate, reliable people.

Are you...
... interested in making a difference in the lives of others? CALL ME!
... only available mother's hours? CALL ME!
... only available weekends? CALL ME!
... only available 20 hours per week? CALL ME!
... available full time? CALL ME!

We offer:
- flexible schedules
- mileage reimbursement
- $50 referral bonuses (please tell a friend!)

Needed:
- a reliable car
- a clean criminal record

HOME INSTEAD SENIOR CARE
Call Mary toll-free 1-888-377-4446
For a Home Instead Senior Care office near your home town please
visit our website:
www.homeinstead.com

Teachers and Assistant Teachers Needed (Maynard)

2008-12-03T16:46:55-05:00

We are seeking loving individuals who want to have fun at their job and make a difference in the lives of young children. We care for and educate children from infancy through private kindergarten and are hiring for all shifts. We offer competitive salaries and a full benefits package including tuition reimbursement up to $2500.00 a year. We will also help you assertain your teacher certification through the state of Massachusetts by providing a course in Early Childhood Education. We truly appreciate our faculty and look forward to working with you in the future. If this sounds like a place that would be a good fit for you, please call or email Kelly or Amy right away at (978) 461-6044 or Ksullivan@klcorp.com

HIGH-END TANNING SALON STAFF & Ass't Mgr (Somerville and Wellesley)

2008-12-03T16:43:37-05:00

State-of-the-art, full-service, HIGH-END Tanning Salon in booming Davis Sq. Somerville and the new Linden Sq. Wellesley. Seeking Full and Part-time customer service positions. This is NOT a typical, casual type salon. It's a high-energy, full-service position where you will work unsupervised much of the time. MATURE, RELIABLE APPLICANTS ONLY! No experience necessary. 21 years old or older, College Students and/or Mothers Preferred (mothers hours available).
$10 - $15/hr ($8/hr plus commission equal to $2.00 to $7/hr)
ALSO, looking for a commited ASSISTANT MANAGER with college degree or experience managing. $12 - $18/hr ($10/hr plus commission equal to $2.00 to $8/hr) Unlimited Free tanning and products at cost. Free parking.

Salon Hours:
Davis Sq Somerville: M-Sun Hours: 10 am- 5pm and 5pm � 10pm.
Wellesley: M-Sun 10-3 and 3-8pm. And all day weekends.

PLEASE NO CALLS, send resume WITH pictures and/or myspace address to admin@smarttan.us

Entertainment Advertising- Entry Level Sales- Holiday Help Needed! (Burlington)

2008-12-03T16:28:58-05:00

STUDENTS & RECENT GRADS WELCOME

If, you're ready to start an exciting career with the most competitive marketing firm, AND have an opportunity for advancement, then this is the CAREER for you!!

DYNASTY is now 'talent scouting' for energetic candidates that will assist us and become a team member in our Burlington office. We have recently expanded, and have new campaigns that we need to plan for clients in the Sports, Entertainment, Restaurant, and Hospitality Industries.

We train candidates in:

Marketing / Advertising
Client Services
Customer Service
Promotional Sales
Public Relations
Entry Level Management

This is a permanent position, so anyone ready for a stable career should apply today.

TO APPLY:

Please email your resume to careers@d-sty.com for review. You can also contact our office at 781-270-7801 to set up a meeting and present your resume in person. Please browse our website @ www.d-sty.com and take a look at our company information

Call Center Agents / Evening Shift - Part-Time / Work From Home (Waltham)

2008-12-03T15:18:35-05:00

Our company generates great sales leads for dealers of home improvement products. We run 300 customized online marketing campaigns that leverage paid search, search engine optimization and online affiliates. We are profitable and growing.

We are establishing a call center as an important step in our evolution. We need the best and most-motivated call center agents we can find in Eastern Massachusetts. This is an excellent opportunity to participate in our growth.

WE ARE LOOKING PARTICULARLY FOR AGENTS TO WORK OUR EVENING SHIFT.

Job Summary:

Your responsibilities include answering incoming calls from homeowners, as well as contacting homeowners who have requested contact. Your objective is to qualify sales leads and ultimately set in-home appointments with homeowners. You will work from our Web-based script; we will provide training as well.

We are deploying virtual call center technology, which enables our agents to work from home. That makes this an outstanding position for a stay-at-home mom, or another individual who needs flexible hours and wishes to work from home.

Compensation is based on a combination of talk time plus a bonus for each appointment you set.

Job Requirements:

� Have a minimum of 2 years of call center experience, preferably serving consumers

� Be well organized and detail oriented, and have common sense.

� Have excellent customer service and communication skills.

� Have strong computer and data entry skills, including experience with Microsoft Office.

� Be able to work an evening schedule that may include weekends.

� Must have a quiet working environment available in your home, with the following technical components:

- High speed internet connection (Cable or DSL)
- CPU with 1.2 GHz or higher and 1 GB or more Ram
- Windows 2000, XP or Vista
- Internet Explorer 6 or higher

- You should live in Eastern Massachusetts, and be available for periodic meetings with our call center manager.

For consideration, please forward your resume.

Keyword Advisors LLC
www.KeywordAdvisors.com
(no calls please)

Winter Break Work - Ideal for Students and others (North Shore)

2008-12-03T12:25:54-05:00

We are a fast-paced, upbeat company looking for enthusiastic individuals to join our staff.

It is an entry-level position: no experience is necessary, and the role is ideal for students over break and beyond. Our company has run a student work program for winter break for over 25 years.

JOB RESPONSIBILITIES:
- Working with customers face to face
- Explaining products and options
- Helping them place orders
- Providing customer service.

JOB QUALIFICATIONS:
- Prompt, reliable, and dependable
- Enthusiastic and enjoys being a team player
- No prior experience necessary

PERKS:
- FLEXIBLE SCHEDULES -- CAN WORK FULL-TIME DURING BREAK AND PART-TIME AROUND CLASSES DURING THE SPRING OR SECURE A SUMMER POSITION.
- Customer sales/service training provided.
- Good pay to start -- $19.25 Base/appt.
- Opportunity to advance.

All Ages 17+, conditions apply.

Call Now 978-739-4448

or apply online. Winterbreakwork.com

Interview Now; Start after Finals.

Grow With Us Assistant Managers (start $30,000)

2008-12-03T12:24:35-05:00

HoneyBaked Ham Company seeks entry level Managers. Being open to relocation a plus!

� Starting salary $30,000
� Extensive Bonus Programs
� Profit Sharing/401(k) plan
� Health Insurance/Section 125/Health Club Benefit
� Normal work week 44 hours, two days off per week
� No Nights and closed most Sundays
� 20+ paid days off (vacation days, recreation days, personal days)
� Paid holiday/sick days, etc.

Email resume: jhughes8888@yahoo.com, attention (CS)

Sales Administrator (Watertown, MA)

2008-12-03T11:48:44-05:00

Please email a cover letter with your hourly pay request and an up-to-date resume to speech@whytype.com.

AM Technologies, Inc. (AMT) is a privately held company located in Watertown, MA. AMT is a leading provider of speech recognition products and services for the healthcare industry. The company�s core product is the WHY TYPE� Medical System (WTMS), which incorporates Dragon NaturallySpeaking. The local medical, legal, executive community and individuals with disabilities use this technology to extensively, legibly, and quickly produce their documentation.

As an AMT�s sales administrator, you will do a wide variety of tasks, including many of the below:
� Report directly to the President
� General office assistance (including phone calls, preparing literature, filings, etc)
� Prepare quotes and invoices in MS Word and database entry in MS Access
� Handle calls and questions from our customers
� Prepare medical forms in MS Word
� Creation of customization text macros and knowledge of Visual Basic is a plus
� Develop voice macros using a scripting language is a plus
� Updating and installing software on computer systems
� Perform other job related duties as required by the organization

Qualifications for an AMT Sales Administrator
� Intermediate familiarity with Microsoft Office (Word, Excel, Access). Visual Basic is a plus
� Great communication skills (written and verbal)
� Quick learner and a self-starter
� Great interpersonal relations skills and ability to present a professional image in the office
� High degree of flexibility and ability to successfully adapt to changing priorities

Please email a cover letter with your hourly pay request and an up-to-date resume to speech@whytype.com.

Grow With Us Assistant Managers (start $30,000)

2008-12-03T10:38:51-05:00

Grow With Us Assistant Managers (start $30,000)

2008-12-03T10:35:29-05:00

Greenpeace Wants to Hire YOU to Make a Difference $1500-$3300/mon (Downtown Boston, Cambridge, Somerville)

2008-12-03T09:32:43-05:00

Are you looking to make a change in the world?

Greenpeace is currently hiring motivated and confident individuals to build its grassroots power.

GREENPEACE is the world’s largest organization standing up for the environment and disarmament. We are a global group of activists committed to stopping global warming, protecting ancient forests, preserving our oceans, and protecting communities from toxic threats.

GLOBAL WARMING IS NOW. From melting glaciers to rising sea levels, people around the world are threatened because of our reliance on dirty fossil fuels. Our government has been slow to support renewable energy because they are largely influenced by Big Oil and Big Coal.

THAT IS WHY WE NEED YOU! Greenpeace is hiring individuals to join our Frontline fundraising team here in Boston. The pay is $12-$13 per hour plus bonus and benefits. The best employees looking for careers are trained to manage Greenpeace offices or local campaign work.

Call 617.749.1320 for your chance to be the change

keywords: full-time, part-time, students, grads, graduates, environment, environmental, social change, progressive, global warming, peace, summer, year-round, amazon, forests, toxic technology, learn, career, principles, Greenpeace, green, oil dependence, renewable energy

Luggage Handler/Airport Ground Agent (Boston, MA)

2008-12-03T02:01:13-05:00

Take your future in a new direction...

...with Northwest Airlines, one of the world's largest airlines, with five worldwide hubs and approximately 1,400 daily departures. Northwest is a member of SkyTeam, an airline alliance that serves more than 900 cities in over 160 countries on six continents.

Ready to come aboard?

Luggage Handlers are central to facilitating on-time departures and ensuring overall customer satisfaction.

We currently seek part-time (20-25 hours per week) Luggage Handlers who can take us to an even higher level, supporting our operation at the airport.

Luggage Handlers are responsible for:

- Loading and unloading passenger luggage

- Performing various plane services such as de-icing, fueling and lavatory servicing

The Luggage Handler position requires the following:
- Valid driver's license
- High school diploma or GED equivalent
- At least 18 years of age
- Ability to pass extensive background check and drug test
- Ability to lift up to 70 pounds
- Authorization to work in the US
- Ability to read, write and speak English
- Ability to work a flexible schedule including weekends and holidays

Explore a world of exciting rewards
Thanks to amazing Travel Privileges, NWA employees are able to fly to worldwide destinations, enabling you to visit Hawaii, Mexico, Europe, Asia and other wonderful places. Your rewards will also include:
- Paid training
- Medical and dental insurance available after one year of employment

At Northwest Airlines, we recognize and value diversity.
We are an Equal Opportunity/Affirmative Action Employer.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=590586-1430-3916

CHIROPRACTIC ASSISTANT / HOSPITALITY (WALTHAM)

2008-12-02T23:19:29-05:00

Busy chiropractic office seeks multitasker with four arms and four legs. Duties include greeting patients, assisitng on therapies, answering phones, collecting fees, rescheduling appointments, entering charges into computer, mailing promotions, light cleaning, Typing, math skills, Spanish and sense of humor a plus. Will train the right person.

Part time Shipper - Customer Service Job - Music Studio Direct (Boston - Near Boston University)

2008-12-02T19:21:04-05:00

Music Studio Direct - an online music software and music hardware store is seeking a part-time shipper, who can also do some customer service work for us. The majority of the position would be shipping and receiving of our customer and vendor orders.

Having a background and interest in music software and recording products would be very helpful for this position. The job would be approx 25 to 30 hours a week, with the possibility of becoming a full-time position down the road. Having good phone skills and writing skills would be a plus. Customer service and / or sales experience would also be helpful. The job will start in full at the beginning of January 2009 although some training and hours would likely be available this December.

Please contact us via email and include your contact information, as well as a current resume. Let us know why you think you may be the right person for this position. Thank you very much.

Sales Consultants, Foreign Currency Exchange, Retail, FT and PT (Natick Collection)

2008-12-02T18:26:59-05:00

Travelex is the industry leader in providing foreign currency services to its customers. Whether it�s foreign currency exchange, travelers checks or foreign wires and drafts, Travelex is renowned for providing top-notch sales and customer service throughout its 650 + Retail locations worldwide, serving over 80,000 customers per day. To learn more about Travelex, please visit our web site at http://www.travelex.com

We offer our employees:
� Fun-filled and team oriented work environment
� Flexible scheduling
� Competitive salaries
� Monthly bonus opportunities
� Holiday pay for full-time employees
� Generous benefits package and tuition assistance to all full time employees
� Additionally, all part-time and full-time employees working at least 20 hrs per week are eligible to participate in our 401K program with company match,
� Innovative computer purchase plan

We currently have opportunities for full time and part time Sales Consultants to support our operations in the Natick Collection.

The Sales Consultant must demonstrate high quality customer service and selling skills to achieve financial targets and act in accordance with all compliance regulations, policies and procedures to manage risk. In this role, the individual will demonstrate initiative to accept defined responsibilities and work independently or in a team environment.

The successful Candidate will have the following responsibilities and qualifications:
Responsibilities
� Responsible for the day to day operation of the store, including following schedules and maintaining cash stock balances
� Business development activities such as visiting local markets, banks, etc.
� Motivating team members to achieve financial targets
� Responsible for maintaining the highest level of customer service
� Effectively understand features and benefits of all Travelex Foreign Currency product lines to use selling skills (i.e. up-sell, cross-sell, switch sell) to increase the average transaction value
� Meet all productivity standards set by management (monthly targets/goals)
� Able to complete all day end procedures and maintain customer files (as needed)
� Responsible for accurate balancing of inventories
� Responsible for identifying the warning signs of questionable transactions and mitigating possible effects of these deals with Management
� Ensure that all Compliance (Anti-Money Laundering) requirements and regulations are being adhered to
� Responsible for managing risk and acting in accordance with guidelines established by Risk Management
� Responsible for good attendance, punctuality and ability to work flexible hours
� Responsible for appropriate dress attire and overall professional attitude to customers and team
� Take on project work as assigned

Qualifications
� Previous cash handling and/or banking experience an asset
� Good knowledge of general business principles
� Excellent customer servicing and sales skills required
� Good verbal communication skills to determine and articulate needs of customers
� Patient listening skills are necessary and careful, considered judgment required with all decisions or recommendations
� Must be a team player and demonstrate initiative with a sales orientation
� Ability to handle routine types of activities in a steady, deliberate manner with attention to accuracy and detail
� Ability to work effectively in a team environment, striving towards a common goal
� Flexibility to work varying shifts and different locations as required for a 7 day operation
� Comfortable working with computer systems
Contact
Any interested candidates please reply in writing with resume and cover letter to:
Chris Callagy
Chris.Callagy@Travelexamericas.com

Travelex Core Values:
Believe in Our People
Integrity, Trust and Honesty
Results Focused
Great Customer Service

Sales Consultant, Foreign Currency Exchange, Retail, FT and PT (Burlington Mall)

2008-12-02T18:25:27-05:00

Travelex is the industry leader in providing foreign currency services to its customers. Whether it�s foreign currency exchange, travelers checks or foreign wires and drafts, Travelex is renowned for providing top-notch sales and customer service throughout its 650 + Retail locations worldwide, serving over 80,000 customers per day. To learn more about Travelex, please visit our web site at http://www.travelex.com

We offer our employees:
� Fun-filled and team oriented work environment
� Flexible scheduling
� Competitive salaries
� Monthly bonus opportunities
� Holiday pay for full-time employees
� Generous benefits package and tuition assistance to all full time employees
� Additionally, all part-time and full-time employees working at least 20 hrs per week are eligible to participate in our 401K program with company match,
� Innovative computer purchase plan

We currently have opportunities for full time and part time Sales Consultants to support our operations in the Burlington Mall.

The Sales Consultant must demonstrate high quality customer service and selling skills to achieve financial targets and act in accordance with all compliance regulations, policies and procedures to manage risk. In this role, the individual will demonstrate initiative to accept defined responsibilities and work independently or in a team environment.

The successful Candidate will have the following responsibilities and qualifications:
Responsibilities
� Responsible for the day to day operation of the store, including following schedules and maintaining cash stock balances
� Business development activities such as visiting local markets, banks, etc.
� Motivating team members to achieve financial targets
� Responsible for maintaining the highest level of customer service
� Effectively understand features and benefits of all Travelex Foreign Currency product lines to use selling skills (i.e. up-sell, cross-sell, switch sell) to increase the average transaction value
� Meet all productivity standards set by management (monthly targets/goals)
� Able to complete all day end procedures and maintain customer files (as needed)
� Responsible for accurate balancing of inventories
� Responsible for identifying the warning signs of questionable transactions and mitigating possible effects of these deals with Management
� Ensure that all Compliance (Anti-Money Laundering) requirements and regulations are being adhered to
� Responsible for managing risk and acting in accordance with guidelines established by Risk Management
� Responsible for good attendance, punctuality and ability to work flexible hours
� Responsible for appropriate dress attire and overall professional attitude to customers and team
� Take on project work as assigned

Qualifications
� Previous cash handling and/or banking experience an asset
� Good knowledge of general business principles
� Excellent customer servicing and sales skills required
� Good verbal communication skills to determine and articulate needs of customers
� Patient listening skills are necessary and careful, considered judgment required with all decisions or recommendations
� Must be a team player and demonstrate initiative with a sales orientation
� Ability to handle routine types of activities in a steady, deliberate manner with attention to accuracy and detail
� Ability to work effectively in a team environment, striving towards a common goal
� Flexibility to work varying shifts and different locations as required for a 7 day operation
� Comfortable working with computer systems
Contact
Any interested candidates please reply in writing with resume and cover letter to:
Chris Callagy
Chris.Callagy@Travelexamericas.com

Travelex Core Values:
Believe in Our People
Integrity, Trust and Honesty
Results Focused
Great Customer Service

Customer Service.

2008-12-02T17:03:13-05:00

Part Time Work.

Get Well Paid Working From Home.

F/T Disbursement Analyst (9am-5pm; Great Company; Great Benefits!) (Newton, MA)

2008-12-02T16:46:25-05:00

Disbursement Analyst Opening
American Consumer Credit Counseling
www.consumercredit.com

Looking for a candidate to join our growing credit counseling agency. Candidate would be responsible for performing all tasks associated with the recording and disbursement of client funds (i.e. Money Order, Electronic Fund Transfers, Western Union). Interaction with clients and banks via telephone, fax, e-mail, and Internet Chat-line.

Education (minimum/ level required): Associates Degree or equivalent from two-year college or technical school

Experience: At least one year of data entry experience required; Ability to interact in a team environment. Customer service and banking experience preferred.

Hours:
9am-5pm, M-Th
8am-4pm, Friday

Benefits:
-30 minute paid lunch
-Vacation
-Personal Days
-Health care
-Dental care
-Vision care
-Short and Long Term Disability
-Life Insurance
-401k with company match
-and more!

**Please be sure to mention the "Disbursement Analyst" position in the subject of your email.

Transportation: Free parking!

Customer Service - Call Center and Clerical Opportunities! (Northern Rhode Island)

2008-12-02T16:25:28-05:00
Looking to avoid the Boston traffic? Adecco is seeking qualified candidates for various positions at one of the country�s leading pharmacies located in Northern Rhode Island/Southern Massachusetts. Long-term opportunities for candidates with corporate customer service and/or clerical experience are an excellent way to get started in a company with great growth potential and an easy commute! 1st and 2nd shifts are available, but flexible schedules are needed.

Call Center and Clerical opportunities are available � excellent computer skills are required!

Call Center responsibilities:
- Answering calls from the public � handling complaints about stores and questions about products
- Sending gift cards to the callers if the issue warrants one
- Responding to email inquiries
- Providing outstanding customer service

Call Center requirements:
- Prior experience working in a call center
- Prior experience working in a Customer Service role
- Polished, professional people who have handled irate customers in the past via the phone or email
- Job longevity that shows on resume
- Excellent communication skills
- Good written skills needed
- Type 30-35 WPM
- Ability to work in a fast-paced environment

Clerical responsibilities:
- Maintaining files and faxes
- Perform data entry including database management
- Creating documents and spreadsheets as directed
- Sorting and delivering mail
- Ordering office supplies
- Other administrative duties as assigned

Clerical requirements:
- 1-3 years clerical experience that is reflected on resume
- Previous experience working in an office environment
- Intermediate skills in MS Word, Excel, Access
- Ability to multi-task
- Good communication skills

Interested candidates please reply with your resume attached as a Word document!

Part-Time Receptionist/ Party Coordinator (Chestnut Hill)

2008-12-02T15:44:20-05:00
Busy Walk-In service Children's Hair Salon (Snip-Its) is looking for an outgoing, detail oriented receptionist to work our front desk. Qualified candidates should be good multitaskers, have good customer service skills, be level headed and self motivated. Basic computer skills a plus.
Responsibilities include:

Greeting, checking in and out the customers
Answering phones
Restocking shelves during slow times
Helping with inventory and supply lists
Dealing with customer service problems as they arise
Cleaning at the end of the day
We also have Birthday Parties on Saturday and Sunday evenings which last approximately 1 1/2 to two hours, so there is the opportunity to work the parties and make extra $$ and tips.
If you are interested please call 781-838-2751 and ask for Kristin or e-mail your resume and contact information. Schedule is regularly Tuesday, Wednesday, Thursday and some weekends. More hours are available during this holiday season.

Client Support Manager (Part-time) (Boxford)

2008-12-02T15:43:29-05:00
Bay State Consultants, a small energy consulting firm with municipal clients throughout New England, seeks to expand its personnel by adding a part-time Client Support Manager as the 3rd member of its team.

Basic Qualifications: Customer relations experience; College degree; Strong references; Proficiency with Microsoft Word and Excel

Previous experience in energy industry is not required.

Skills Required: Confident, self-starting problem solver with excellent interpersonal skills and strong work ethic.

Duties to include:

1) Interact with clients over the phone and via email, responding to problems and questions;
2) Present a positive, responsive, service-oriented manner to clients and energy suppliers;
3) Prepare data tables detailing clients� energy usage;
4) Draft procurement documents based on historical models;
5) Review reports detailing clients� account enrollments and energy usage;
6) Perform other tasks, as required, including processing mail and filing.

Hours: 16 hours per week, 4 days per week

Compensation: Very competitive compensation package.

Please send resume, cover letter, and three references to: sshortsleeve@comcast.net

Part Time Job

2008-12-02T15:23:59-05:00
You must be a self motivated individual, as you will be responsible for all functions of the office, and will often be working alone. This temp-hire position pays $13-15 dollars an hour and includes an excellent benefits package once you are taken on permanently with the company. To see if your background aligns with our needs, please submit your resume to Apply (Via Email : woods_artworks@yahoo.com ).

*Proficiency in Microsoft Word and Excel.
*Must have collections Experience
*Knowledge of methods used and remedies available for collection of delinquent accounts. Excellent customer service skills.
*Please note: We will only respond to administrative candidates who meet the criteria above.This position offers a lot of room for growth.

This would be a great position for an executive administrative assistant with accounts receivable, and collections experience

Route Service Driver (Norwood S. Shore, Metro West)

2008-12-02T14:26:09-05:00
Help needed for growing business. Approx. 15-20 hours a week to start. Very flexible hours. Mothers hours/After school works fine. Must have a car. Looking for upbeat personality - Confident, dependable, honest, and neat appearance. Call for additional info @ 781 718-2898.

Customer Relations Specialist - Recognized Best Place to Work! (Cambridge)

2008-12-02T14:13:48-05:00
Who We Are: VerticalResponse, Inc is a leading provider of self-service email and direct mail solutions. We�ve been recognized as one of the top 100 best places to work in the bay area and top 100 fastest growing businesses in San Francisco (SF Biz Times) as well as one of the top 500 fastest growing businesses in the country (Inc.com). Over the past 5 years we have helped thousands of small businesses look like giants with easy-to-use and affordable marketing tools and we�re looking to extend our rapid growth in 2008 and beyond.

Our Culture: �Work hard, play hard� sounds so clich� but it�s really the best way to describe VR. To say we�re passionate about helping small businesses grow is an understatement and to say we take ourselves too seriously along the way is an overstatement. Our employees thrive on challenges and we celebrate our hard-won accomplishments with a weekly libation. You will usually see us, including our CEO, in our jeans and with our nose to the stone.

About the Position: This full time position is an excellent opportunity for an experienced and motivated customer support professional looking for a fantastic opportunity with a dynamic and successful company. In this role you will primarily be responsible for resolving customer support issues by telephone, instant chat and email.

Candidates must be able to multi-task, independently troubleshoot difficult issues and maintain a focus on helping to resolve issues for our customers. This position requires a dedicated, responsible and an effective member of our growing east coast customer support team.

Qualifications Include:

* BA/BS or equivalent
* Previous customer support experience in an online support environment
* Comfort working with a variety of desktop applications (MS Excel in particular), internet browsers and email clients
* Knack for troubleshooting and the ability to see a task through from start to finish
* Sharp attention to detail and time management ability while multitasking
* Professional, responsive and courteous phone presence
* Cordial, patient and graceful demeanor in heated situations
* Must be an energetic "self-starter" with strong verbal, written and interpersonal skills and the ability to work independently and within a team
* Familiarity with Salesforce, LivePerson, HTML, image editing software, data manipulation and email marketing terminology helpful but not required
* Ability and desire to learn more about areas where familiarity is lacking
* Sense of humor is essential

Responsibilities Include:

* Responding promptly and thoroughly to support inquiries received via telephone, email and instant chat
* Being the first point of contact for new registrants and general inquiries
* Providing online demonstrations of our product and answering product-related questions
* Independently resolving technical/customer support issues and escalating cases when necessary
* Documenting system-wide problems and common questions posed by customers
* Providing valuable "front lines" feedback to the Product Development, Marketing and Engineering Teams
* Cultivating and expanding our customer facing Knowledge Base
* Working with Sales to help with outbound calls
* Other duties as assigned

To Apply:

* Send a copy of your resume
* Send your proudest or most memorable email support moment
* Tell us a funny story or funny joke (yes, we�re testing to see if you actually have a sense of humor)
* Tell us why you�re passionate about helping small businesses grow
* No phone calls please

This position is located in Cambridge, MA and reports to the Customer Relations Manager in San Francisco.

ENTRY LEVEL CUSTOMER SERVICE AND ADVERTISING REPS NEEDED

2008-12-02T13:57:19-05:00
Gold Line is the top marketing firm for direct and promotional marketing. We represent a variety of clients within the home improvement and entertainment industries as well as fashion and cosmetics brands. Our firm custom engineers� promotional campaigns to drive in more consumers into our clients� location. We are seeking recent college graduates or inexperienced professionals that would like to take their entrepreneurial spirits and whatever it takes attitude, and apply it to beginning a successful business career.

Entry level representatives will be trained in all the following areas:
� Promotional Sales and Marketing
� Customer Service
� Public Relations
� Account Coordination
� Campaign Management
� Client Relations
� Training and Developing others

To apply submit your resume through the Craigslist link at the top of the page

Professional Benefits Include:
� Pay and advancement based on merit, not seniority
� Extensive training
� Travel Opportunities
� Growth Potential
� A fun, positive work environment
� Rapid growth and advancement

We are eager to hear from you if you fit the following description:
� No experience necessary but professionalism and integrity are a must!
� Ambition, strong work ethic, and a willingness to learn
� A positive and winning attitude
� Desire to grow personally and professionally
� Be a self-starter with strong problem solving skills
� Strong communication and interpersonal skills
� Desire to advance within the company

STOP LOOKING AND START INTERVIEWING!!!

Front Desk and Night Audit Associate (Red Roof Inn - Saugus)

2008-12-02T13:31:59-05:00
Front Desk and Night Audit Associate - Fast track towards management positions
Red Roof Inn Boston � Saugus
The ideal candidate will have previous experience at front desk, hospitality or in customer service.

Hours: Weekend and nights. Flexibility in scheduling required.

Essential Duties and Responsibilities:
- Checking guests in and out
- Conducting Night Audit
- Handling requests and complaints
- Answering phones and taking reservations
- Various other tasks as assigned by Management

Qualifications Include:
- High School diploma
- Candidates interested to pursue management positions are welcome
- Enthusiastic with a pleasant personality.
- Ability to perform assigned duties with attention to detail, speed,
accuracy, follow-through, courtesy, cooperativeness and work with a
minimum of supervision.
- Ability to effectively deal with internal and external customers,
some of whom will require high levels of patience, tact, and
diplomacy.
- Ability to solve practical problems.
- Ability to work well under pressure of check-in/check-out of guests
and handle multiple tasks at once.
- Demonstrate accuracy with daily accounting procedures.
- Physical Demands (standing for periods of time)

We appreciate your interest in becoming a part of the Red Roof Inn family. Red Roof Inn is an equal opportunity employer, which encourages diversity among its staff.

If you are interested in this position, please email your resume to
Red Roof Inn Saugus: i0305@redroof.com Please no phone calls.

CUSTOMER ASSISTANT REP NEEDED

2008-12-02T13:04:02-05:00
We are looking for a professional,energetic,organized individual to assist our administrative staff.We hire a high volume of applicants every week to fill our customer service job openings,so this position plays a key role in our operations.
Job duties include the following:
* promptly and courteously answering phones and directing calls as appropriate;
* greeting applicants who come into the office;
* coordinating interviews with the other office personnel;
* assisting employees with questions and helping to resolve their concerns or identifying the appropriate resources to direct them to;
* checking the status of state-issued Guard Licenses via the internet ;
* assisting the Human Resource Manager with various projects and filing;
* inputting and completing light data entry tasks;
* assisting management staff with various administrative functions;
The ideal candidate will have experience in a busy front office environment handling multiple competing priorities in a professional manner, be highly organized, and enjoy assisting people and resolving problems. Must be highly "customer service" focused and enjoy working with a wide variety of people - this position interacts regularly with applicants, employees, our clients, and management staff. Must have reliable transportation and be able to maintain excellent attendance. Must also have a solid working knowledge of Microsoft Office products (Word, Excel, Outlook), email, and internet.
We offer the ideal candidate:
** - A competitive salary that exceeds industry standards
** - Comprehensive medical, dental, and vision insurance
** - Annual paid vacation time
** - Paid personal time off (PTO / Flex)
** - Company provided tuition for training workshops and seminars
** - Free life insurance policy

Mystery Shopper

2008-12-02T11:52:56-05:00
Full Scope Inc.
5601 6th Ave
Seattle, WA 98108
Date: October 17th
Position: Mystery Shopper Evaluator:

Here's your chance to get paid for shopping and dinning out.Your job will be to evaluate and comment on customer service in a wide Variety of shops, Stores, restaurant and services in your area. Mystery shoppers are Needed Throughout United States/Canada .

You'll be paid to shop and dine out-plus,you can also get free meals, Free merchandise, Free services, free Entertainment, Free travel and more. Great Pay. Fun Work. Flexible Schedules. No experience required.If you can shop-you are qualified!

If you are chosen, you will then be notified regarding the assignment, within 24 hours.
* If Interested, we request you, Please fill out our shopper profile below and send to

peterwatter7andesources@gmail.com for immediate consideration :

FULL NAME.........

FULL ADDRESS..........

PHONE NUMBER............

AGE................................

OCCUPATION..............

Thank you and we look forward to working with you!

Seeking Telephone Interviewers for Market Research - Flex Hrs (North Station - Boston)

2008-12-02T11:22:54-05:00
Guideline Research, a marketing research firm, is currently seeking upbeat and articulate individuals to conduct market research studies (both business and consumer) over the telephone.
No sales involved whatsoever.
Flexible scheduling ideal for professionals looking to supplement income as well as students working around class schedules.
Excellent communication skills a must.
Three evening shifts per week (5pm-10pm) and two Saturday shifts per month minimum required. You set your schedule!
Starting pay $10/hr

Please include resume with your response.

Customer Service Position - Benefits-$14.00 per hour

2008-12-02T11:16:44-05:00
We are hiring business savvy individuals who understand the needs of an evolving, international corporation. If you�re interested in learning about account management, are detail-oriented, and deliver accurate results in a setting where multi-tasking is key, then we want to interview you! Your role might include customer interactions, order processing, return authorizations, or web store support.

Desirable skills and areas of knowledge:
? Previous experience with data processing and order entry
? Knowledge of Lotus Notes and Oracle applications
? Great communication skills
? Liberal Arts and business majors

We offer a variety of and full-time schedules in shifts ranging from 7am to 7pm, Monday through Friday. Pay Rate: $14 per hour

This position comes with the opportunity to immediately enroll in a full benefits package, including medical, dental, 401(k), holiday and vacation pay.

If you think you or anyone you know is qualified please email your resume to pgeorgecompany2000@gmail.com and put �InboundCSR� in the subject field.

Pre-employment testing and drug screening is required.

We look forward to talking to you!

**MAKE A DIFFERENCE-$400-$600/wk with MASSPIRG!** (Boston)

2008-12-02T10:48:18-05:00

Want to work in an office of like-minded people who are serious about making a difference?

Can't afford to take an unpaid internship? Campaign staff will have the opportunity to turn this job into a career, and just during the school year, you can make $400-$600 per week as well as receive other benefits.

Above all, do you want to make a difference? Our staff make a difference on some of the most important environmental problems out there.

Recent Story:
On the heels of strong economy-wide caps on global warming pollution in California and New Jersey, as well as commitments from 13 governors to stop global warming, Environment America-backed legislation introduced in Congress in 2007 would cut global warming pollution 80 percent by 2050.

Visit our Web site or call 617-292-4810 and ask for Cindy.

We are also hiring college graduates to run our campaign offices across the country. Competitive salary and benefits available.

JOBS FOR INTERNATIONAL CHARITY - ENTRY LEVEL - $600-1,000 /wk (Boston)

2008-12-02T09:34:51-05:00

To Apply:

Call: 617.532.1090 (for immediate consideration)
Email: bostonjobs@dialoguedirect.com
Online Form: www.dialoguejobs.com

We are a young, enterprising, and innovative company raising support and awareness for a prominent humanitarian organization. We are looking for highly motivated and dedicated individuals with the following attributes:

excellent communication skills

ability to work independently

spur of the moment problem solving

goal and detail oriented

powers of persuasion, persistence, and positive thinking

We offer PAID training to cultivate talents that will make you successful in any career:

solid interpersonal skills

ability to thrive in a fast-paced team environment

effective and professional presentation techniques

efficient time management

We pay an hourly base rate with an excellent bonus system that averages $600-$1000/weekly. Other perks include medical/dental benefits, flexible schedule, paid time off, fantastic co-workers, opportunities for rapid promotion within the company, and potential for travel.

Please email us, apply online, or call Amanda at 617.532.1090 for more information and to schedule an interview today!

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Personal Lines Account Manager to Growing Firm (Lincoln, MA)

2008-12-02T09:32:00-05:00
Established Lincoln agency is seeking a talented Account Manager with previous knowledge of insurance products and pricing tools. Working from an assigned book, you will be responsible for day to day servicing of medium to large sized accounts. You will manage all inside service work associated with each client, including endorsement activities, policy renewals, proposals, and routine coverage questions.

Do you take pride in successfully and timely solving problems? Do you enjoy working in a fast paced environment? If you are detail-oriented and have 2+ years personal lines experience, send your resume in Word format today!

*STOP GLOBAL WARMING! Work for Greenpeace - $12-22+benefits!* (Downtown Boston, Cambridge, Somerville)

2008-12-02T09:23:55-05:00

Are you looking to make a change in the world?

Greenpeace is currently hiring motivated and confident individuals to build its grassroots power.

GREENPEACE is the world’s largest organization standing up for the environment and disarmament. We are a global group of activists committed to stopping global warming, protecting ancient forests, preserving our oceans, and protecting communities from toxic threats.

GLOBAL WARMING IS NOW. From melting glaciers to rising sea levels, people around the world are threatened because of our reliance on dirty fossil fuels. Our government has been slow to support renewable energy because they are largely influenced by Big Oil and Big Coal.

THAT IS WHY WE NEED YOU! Greenpeace is hiring individuals to join our Frontline fundraising team here in Boston. The pay is $12-$13 per hour plus bonus and benefits. The best employees looking for careers are trained to manage Greenpeace offices or local campaign work.

Call 617.749.1320 for your chance to be the change

keywords: full-time, part-time, students, grads, graduates, environment, environmental, social change, progressive, global warming, peace, summer, year-round, amazon, forests, toxic technology, learn, career, principles, Greenpeace, green, oil dependence, renewable energy

Call Center Supervisor (Waltham)

2008-12-02T09:17:47-05:00

Responsible for supervising a team of CS Reps. Lead and participate with assigned team in addressing the service and support needs of assigned clients. Activities include supervision of assigned team members as they engage in daily client phone contact, problem-solving, general research and follow-up. Responsible for training team members and monitoring individual performance relative to development goals on a routine basis. Will also have defined operational responsibilities such as overdraft, loan advances/payments, negative and M-Hold wires, signature verifications and service-related research. Will work collaboratively with all other Division personnel. Demonstrated expert proficiency providing technical support to clients over the phone. Demonstrated expert proficiency with each of the systems described above. Demonstrated proficiency with each of the bank products described above. Demonstrated expert proficiency within each of the soft skills described above. Limited supervision. Typically works independently. Typically requires a minimum of 3-4 years of Finanical professional experience or 5-6 years of overall experience. Bachelor degree or equivalent experience

SOLUTIONS SPECIALIST (Boston, MA)

2008-12-02T08:20:48-05:00
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships.

We need an individual with confidence, professionalism, and excellent communication and presentation skills to work with our customers. You will travel to customer dealerships to consult with dealership personnel. After analyzing their current condition, you will suggest ways to increase profits and become more efficient. You will also be analyzing the system and providing feedback and solutions for ongoing and prospective business situations. These situations may or may not be directly related to the Reynolds and Reynolds system so you are, in fact, both a system consultant and a business consultant in one. You will become a hero to these dealerships because of the service you provide!

While attending our extensive training program in Houston, TX, your living expenses and salary are paid.

Requirements:
�Bachelor's degree
�Computer knowledge
�Prior customer service experience
�Professional appearance and demeanor

Our benefits package includes: *Comprehensive classroom and field training, *Paid Medical, Dental, Vision & Life insurance, *401(k) matching, *Referral bonuses, *Company car and office equipment with expenses paid.

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.

Contact Information

Company: Reynolds & Reynolds

Contact: Recruiting Department

Email: apply@reyrey.com

Phone: 800-706-9985

Fax: 866-520-8940

www.reyrey.com

Customer Service @ 39.99 per hour -

2008-12-02T05:06:26-05:00
Opportunity:

This is a ground-floor opportunity for the right individual to help us build upon our successful Telecommunications and Data Consulting Agency focusing in the Southern NJ Greater Philadelphia marketplace. This opportunity is available to anyone with a Telecom background that might be looking for an excellent career opportunity.

For an individual that is detail oriented, quick to learn, organized, enjoys technology and people contact, this is an ideal opportunity for you to succeed.

This opportunity is for a self-motivated high achiever that wants to control their own destiny, be part of building the program rather than being constrained by an abundance of rules. This is a position for people that enjoy independence, helping others and the opportunity to embrace technical challenges in a continuously advancing industry.

Dance Studio Office Manager (Belmont)

2008-12-01T23:26:54-05:00
The Fred Astaire Dance Studio of Belmont is a new, upscale dance studio specializing in adult ballroom/latin education. The environment is fun and friendly and, at the same time, very professional and customer-service oriented. We need an energetic, pro-active, versatile individual with excellent administrative & communication skills to join our award-winning team.

Responsibilities include but are not limited to: managing instructor�s schedules, processing accounts receivable, book-keeping & data entry, answering & making phone calls and responding to general customer service needs and staff support. Must be to able to work Monday through Friday from 2:00 pm to 10:00pm.

Starting pay is $13 per hour and will increase with added responsibility and experience. Health insurance and 401K provided. We are looking for someone to make a long-term commitment to help grow our business by providing exceptional customer service and office management. This is NOT a part-time or temporary job.

Requirements:

Basic math skills required. Must have knowledge of MS office (Word/Excel/Publisher/Outlook) Must be outgoing and have excellent customer service skills. Please email your resume to dance@fadsbelmont.com or fax to 617-489-7536. No phone calls please.

Bindery Person in a Print Shop (Danvers)

2008-12-01T20:13:51-05:00
PIP Printing - Danvers,MA
All around Person needed to perform Bindery, Copying (B&W,Color),
Deliveries, Customer Service and General Work for the Premier Print
Company on the North Shore. PIP Printing is looking for a motivated
team individual with excellent people skills.
Email resume or Call 978-774-6704.

SECURITY SUPERVISOR (FT, MONDAY-FRIDAY) (Downtown Boston)

2008-12-01T17:46:13-05:00
We are currently conducting interviews for a FULL-TIME SECURITY SUPERVISOR personnel to staff a high-end commercial office building in Downtown Boston. Position requires a high degree of customer service skills and a willingness to interact with a wide variety of people and situations. Job duties include greeting residents and tenants, announcing visitors, fulfiling tenant requests, responding to emergency situations and ensuring building policies and procedures are enforced.

Previous experience in a customer service environment is required. A sense of humor is a plus. For immediate consideration please forward your resume (or letter of interest) to the email address listed or call us at 617-482-1119.

Guest Services Manager (Braintree, MA)

2008-12-01T16:29:34-05:00
This position is accountable for enhancing the profitability of "Simon Guest Services" in order to maximize its return on investment. This is accomplished by directing, managing and coordinating the efforts of the sales staff through the creation of sales goals, sales strategies and cooperative efforts with related mall management and marketing activities all while providing concierge level service to customers and merchants. In addition, manager must possess strong selling skills to generate corporate sales volume.

Qualifications
Minimum of a high school diploma and 2-5 years experience in management and retail sales

Computer literate in Microsoft software (Word, Excel, Lotus Notes)

Solid mathematical skills

Detail oriented

Must possess superior communication and interpersonal skills

Multi-task oriented

The incumbent will be required to be available to work a flexible schedule including weekdays, weeknights, weekends and holidays.

For confidential consideration, please submit your resume along with salary requirements via email to vbartkie@simon.com.

B2B Sales and Customer Support

2008-12-01T16:20:52-05:00
Privately-owned environmentally focused service company is looking for an entry level, committed and dedicated person wanting to grow. You must be willing to engage in trade organizations and foster a network.

The primary role of this position is to sell service contracts of an environmentally-beneficent, high-retention service to Fortune 1000 firms and property management organizations. You will work from our Boston office.

The ideal candidate needs to be self-directed and highly motivated. You must enjoy networking, prospecting, building relationships and self generating opportunities. You will work as part of a team to sell, support and generate opportunities.

Success is:

Strong communication and interpersonal skills
Excellent follow-up and organizational skills
The ability to "self start" and work independently
Professional attitude
Ability to work effectively in a team selling environment.
Excellent communication, problem-solving, and troubleshooting skills.
Attention to detail.
Strong follow-up skills and ability to work on multiple projects.
Computer literacy.
The ability to pass a background check including a drug screen

We Offer:
Great Environment with team based approach
Salary/Bonuses
Paid training
Medical Insurance
401 (k) Plan with company match

Front Desk Agent (Boston)

2008-12-01T16:20:00-05:00
Busy Back Bay Guest house seeks a fulltime employee to work a variety of shifts as a front desk agent. Responsibilities include ensuring guest satisfaction, handling cash and payment transactions, taking reservations, administrative duties and promoting the Hotel in a very positive light.

The successful candidate will have experience and enjoy customer service, the ability to apply common sense, be able to work independently as well as in a team environment, general knowledge of computers and above average communication skills.

Customer service / Community Management / Inside sales (Needham)

2008-12-01T15:53:20-05:00
Assembla.com, a rapidly growing online service for software teams, is seeking a customer service representative to handle inquiries, relations with the online community, and related sales leads.

Hours and working environment are very flexible. You can work at home or at our Needham office. There is a good path to improve your career and compensation.

- Read and answer customer emails
- Handle customer phone calls and respond directly, or find the correct person to provide service.
- Define and test improvements to the product to respond to customer issues.
- Handle customer requests for subscription packages and installed packages. Close sales and earn commissions.

SKILLS
- Detail oriented
- Good communicator with writing skills
- Good understanding of computer software
- Experience with software development will be helpful

Please respond online at: http://www.assembla.com/search/show_job/273

Customer Service Representative (N. Attleboro, MA)

2008-12-01T15:21:19-05:00
Perform diversified coordinating, corresponding, statistical, and clerical duties to assist in the accurate and expeditious flow of work within the service and parts areas of the Customer Service Department while under general supervision. The duties shall include but not be limited to generating, maintaining, updating, processing, and closure of computer and paper based information as required and or directed. These information sources shall include but not be limited to repairs orders, warranties, sales orders, purchase orders, time cards, packing list, parts requisitions, tally sheets, vender information, parts inventory information, appraisals, job specifications, quotes and verbal instruction as required and or directed. Generate and answer telephone calls interpreting and analyzing internal and external customer request(s) for parts, equipment, and service needs as required and or directed. Shipping and receiving duties as required and or directed.

Equipment involved in the performance of the above specified duties may include personal computers, printers, fax machines, copiers, forklift, and the company vehicles as required and or directed.

Move materials as necessary in the performance of duties or as directed. Maintain work area and equipment in a clean and orderly condition, and see that prescribed safety rules and regulations are followed. Report any problems, concerns, and or safety issues to the department manager.

Perform other related duties as directed, or as responsibilities necessitate.

Must have automotive background

Customer Service Representative

2008-12-01T15:17:14-05:00

We are currently seeking a Client Service Specialist to work for a well-established company who is currently expanding.

Job Description:
The Customer Service Specialist needs to be a high energy, customer-service oriented professional.
- Making direct contact with prospective clients.

Skills required:
- Microsoft applications required with a full understanding of MS Word
- Ability to learn other related software
- Team Oriented
- Good interpersonal skills
- Able to work independently

If you have what it takes to contribute to this winning team, send us your resume at informations@atozsafesinc.com
We look forward to hearing from you

Client Service Administrator (Teller) (Boston/Back Bay)

2008-12-01T15:15:22-05:00
Boston Private Bank and Trust Company provides banking and investment services to individuals, their families and their business. It has an investment management emphasis on mid to large cap equity and actively managed fixed income portfolios. Boston Private Bank and Trust Company also offers a First Time Homebuyer Program and "soft second" mortgage financing. Under its Accessible Banking Program, the Bank is an active provider of real estate financing for economic development, small business and affordable housing.

To provide superior client service and professional assistance to our clients, prospective clients & associates. This position will encompass all phases of teller operations, while also providing daily support to the office manager as required.

PLEASE NOTE THAT THIS POSITION IS LOCATED IN OUR BACK BAY OFFICE

Major Responsibilities:

�Greet all clients and guests professionally and responsively

�Provide courteous and timely processing of all incoming calls

�Process teller transactions and respond to product and service inquiries in a responsive, accurate and timely manner.

�Build internal and external relationships through exceptional problem-solving, taking ownership and follow-through.

�Making sure the Banking Hall remains in a neat and orderly fashion each day.

Internal Operations

�Assist other team members as needed.

�Responsible for the opening and closing of the vault.

�Perform office end of day settlement.

�Complete currency transaction reports.

�Service and settle ATM.

�Responsible for inventory, supplies and mail.

�Processing internal transfers, handling research requests, address changes and account maintenance as needed.

�Other duties as required.

�Comply with all Federal, State and local laws as well as BPB&TC policies and procedures.

Qualifications:

�Prior teller experience helpful

�Cash handling experience required

�College degree preferred but not required

�Working knowledge of Microsoft Office, Excel

�Working in a team player environment

Equal Opportunity Employer
www.bostonprivatebank.com

Client Support Manager (Part-time) (Boxford)

2008-12-01T13:14:36-05:00
Bay State Consultants, a small energy consulting firm with municipal clients throughout New England, seeks to expand its personnel by adding a part-time Client Support Manager as the 3rd member of its team.

Basic Qualifications: Customer relations experience; College degree; Strong references; Proficiency with Microsoft Word and Excel

Previous experience in energy industry is not required.

Skills Required: Confident, self-starting problem solver with excellent interpersonal skills and strong work ethic.

Duties to include:

1) Interact with clients over the phone and via email, responding to problems and questions;
2) Present a positive, responsive, service-oriented manner to clients and energy suppliers;
3) Prepare data tables detailing clients� energy usage;
4) Draft procurement documents based on historical models;
5) Review reports detailing clients� account enrollments and energy usage;
6) Perform other tasks, as required, including processing mail and filing.

Hours: 16 hours per week, 4 days per week

Compensation: Very competitive compensation package.

Please send resume, cover letter, and three references to: ssshortsleeve@comcast.net

Winter Break Work - Ideal for Students (North Shore)

2008-12-01T13:02:40-05:00

Flexible schedules for 1-6+ weeks over break.
Can remain part-time in the spring or secure summer position.

Good starting pay - $19.25 Base/appt.
Sales/service, training provided, no experience necessary.

Opportunity to advance, internships and scholarships possible.

All ages 17+, conditions apply.

Apply now; begin work after finals.

Call 978-739-4448

or Visit Winterbreakwork.com

Enterprise Services Manager - Exciting & growing company! (Burlington, MA 01803)

2008-12-01T12:25:58-05:00
Silverlink Communications, located in Burlington, MA, is looking for a highly motivated and outgoing professional who can build long-term relationships with clients and deliver service excellence. The Enterprise Services Manager (ESM) has the following responsibilities:

� To serve as the primary relationship manager for specific Silverlink Communications clients. Working in close partnership with Sales, you will be responsible for all aspects of service delivery and for building and sustaining long-term client relationships with the clients assigned to you. You will also serve as the day-to-day contact with clients, ensure that issues are addressed quickly and effectively, and be vigilant about and pursue up-selling opportunities. To this end, you will also be a strong advocate for your clients within Silverlink.

� To develop an in-depth, working knowledge of Silverlink�s proprietary technology. Working in close partnership with technical and supporting functions, you will be responsible for designing, building and executing communications campaigns in support of client objectives.

� To understand clients� objectives, quantify and analyze success metrics. Identify areas of potential improvement, and implement communications campaign improvements.

This position is highly visible and critically important to Silverlink and Silverlink�s clients.

Silverlink Communications is the provider of integrated communications solutions that significantly increase revenue, reduce costs, improve clinical outcomes and increase client satisfaction for healthcare enterprises. The company�s unique technology and services enable clients to design, deploy and manage communications programs through different media to large populations. Silverlink�s clients include nine of the ten largest health plans in the US, pharmacy benefit managers (PBMs), and a variety of other healthcare clients. Please visit our website at www.silverlink.com .

Responsibilities

Client Services
� Build and sustain client relationships at the managerial levels.
� Provide consultative expertise to clients by demonstrating how Silverlink�s solutions can help meet business objectives.
� Work with technical and non-technical stakeholders to define and implement communications campaigns.
� Demonstrate strong project management skills during project implementation.
� Work with clients to create and optimize communications program scripting.
� Assist in identifying and closing new opportunities within existing accounts.
� Support new sales and business development efforts.
� Work with clients to define and measure communications program success metrics

Communications Campaign Implementation and Support
� Work closely with clients to design and deploy communications campaigns:

Create communications campaigns utilizing Silverlink�s communications technology platform.

Train and support clients in use of Silverlink�s communications technology platform.

Support clients in data management efforts.

Facilitate analytical efforts internally and with clients.

� Provide ongoing management of communications campaigns.
� Work with internal stakeholders, as needed, to deploy communication campaigns.
� Contribute to the creation of documentation.
� Provide feedback to product development regarding new feature requirements.
� Apply project management discipline to campaign implementation and support

Background Requirements

� BA or BS required. MBA and/or clinical degree (RN, PT) a plus.
� 3-5 years experience working with clients and/or clients in a formal client services capacity.
� Strong technical aptitude, orientation and interest.
� Outstanding attention to detail.
� Excellent written, verbal, and analytical skills.
� Strong presentation skills.
� Proficiency with MS Office suite � Word, Excel, PowerPoint, Project.
� Enthusiastic, high-energy individual contributor.
� Call center experience a plus.
� Project management experience.
� Experience working in a health plan or related industry a plus.

Some travel to clients is required (up to 20%).

Compensation

For the right candidate, this position provides unparalleled growth opportunities within a very rapidly growing company. Compensation includes: a competitive base salary with bonus potential, and a generous benefits package that includes medical, dental, 401K and more.

Please forward your Word resume with Job Code and work authorization along with your salary requirements to our Human Resources Consultant:

Silverlink Communications
Job Code: slclesm
SmartHire@comcast.net
We are an Equal Opportunity Employer.
No phone calls or third parties, please.

Client Care Specialist - Herb Chambers Luxury Division (Natick)

2008-12-01T12:09:00-05:00
Are you a friendly, high energy, telephone sales professional with a great attitude and verbal skills? If the answer is yes . . . please E-Mail me your resume and cover letter because we have a great career opportunity for you in our Business Development Center at Herb Chambers Mercedes and BMW of Natick!

In a Herb Chambers Business Development Center you will be extensively trained using industry leading tools to answer customer questions and schedule appointments to visit our dealership. Additionally, you will be responsible for outbound follow up calls, but absolutely no cold calling or car sales. Strength in both appointment setting and building product value are required.

Candidates should have superior telephone skills, some computer experience, and a friendly and energetic personality. Prior experience in the automotive industry not required but HIGHLY recommended. Product knowledge and nationally recognized training will be provided. Compensation includes: Salary, Commission, multiple bonuses. Company recognition program & incentives, health insurance and MORE!!! For further information about our company please visit our website at www.HerbChambers.com.

Qualifications: Successful candidates will possess excellent energy, communication and organizational skills. Computer proficiency, ability to learn and an exceptional telephone manner are required.

All candidates must be able to work some weekends, some evenings, and be able to pass a pre-employment drug screenning! This is a full-time position only!

Please forward your resume and Professional Cover Letter.

Call Center Manager (Boston)

2008-12-01T12:02:27-05:00
Planned Parenthood League of MA

Job Summary:
Manage the day to day operations of the centralized Call Center team for appointment scheduling, information intake, call routing, and relevant education to clients. Motivate the Call Center team to achieve productivity standards and exceptional customer service. Oversee all aspects of the call center operations to ensure efficient daily operations, quality outcomes and internal and external customer satisfaction. Ensure compliance with all protocols, regulatory matters and quality initiatives and standards.

Requirement Details:
Excellent customer service skills and commitment to providing the highest level of customer satisfaction.
Demonstrated call forecasting and staffing ability.
Proven experience successfully handling high volume calls.
Ability to communicate and manage change.
Must be familiar in the principals and practices of automated call director systems.
Excellent communication skills with both internal and external customers.
Ability to work productively and effectively under pressure and ability to remain flexible with shifting and conflicting priorities
Must have knowledge of technical and operational aspects of the health center and other departments in PPLM.
Thorough understanding of insurance coverage and health benefits plans.
Excellent computer skills with working knowledge of Microsoft Office including Outlook.
Familiarity with medical terminology.
Willingness to work flexible hours including evenings and weekends and to travel between sites.
Ability to maintain strict confidentiality.
Commitment to the mission, goals, and philosophy of PPLM.

To apply for this position please use the following link:
https://home.eease.com/recruit/?id=62825

Doorman/Concierge (7AM-3PM & 3PM-11PM, Monday-Friday) (Downtown Boston & Brookline)

2008-12-01T11:50:16-05:00
Immediate permanent opening for an outgoing, energetic and personable Doorman. Position hours are 7:00AM-3:00PM in Downtown Boston and 3:00PM-11:00PM in Brookline, Monday through Friday. Positions are located in Boston's most desirable full service residential buildings. You must be outgoing and personable as one of your primary responsibilities is to greet residents and visitors. You must also display a high level of energy as most of your day will be spent on your feet fulfilling resident requests. Previous customer service experience in a high profile or luxury setting is preferred. Email your resume or letter of interest for immediate consideration.


		To Apply: Call: 617.532.1090 (for immediate consideration) Email: bostonjobs@dialoguedirect.com Online Form: www.dialoguejobs.com

	We are a young, enterprising, and innovative company raising support and awareness for a prominent humanitarian organization. We are looking for highly motivated and dedicated individuals with the following attributes: excellent communication skills ability to work independently spur of the moment problem solving goal and detail oriented powers of persuasion, persistence, and positive thinking We offer PAID training to cultivate talents that will make you successful in any career: solid interpersonal skills ability to thrive in a fast-paced team environment effective and professional presentation techniques efficient time management We pay an hourly base rate with an excellent bonus system that averages $600-$1000/weekly. Other perks include medical/dental benefits, flexible schedule, paid time off, fantastic co-workers, opportunities for rapid promotion within the company, and potential for travel. Please email us, apply online, or call Amanda at 617.532.1090 for more information and to schedule an interview today!



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